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The Ritz-Carlton, Rancho Mirage

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The Ritz-Carlton, Rancho Mirage
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924 Reviews from our TripAdvisor Community

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Reviewed yesterday NEW

The hotel is beautiful. It is very modern and clean. The setting in the mountains is spectacular. My room was beautifully appointed and clean. My wife could not accompany me on this trip but I promised to take her because I know she will love it. The staff is very friendly without being obsequious and they go out of their...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank William M
Seattle, Washington
Reviewed yesterday NEW

We had such a wonderful experience when we were here last time but this trip has far exceeded our expectations thanks to the incredible experience we have had at the club. Marcus and his team have taken care of our every need and desire- and even some surprises! Each time we have come and gone from the lounge, we have...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank workweekflyer
Long Island, NY
Reviewed 2 days ago NEW

Excellent service from check-in to check out. Staff in Club Lounge went out of their way to make sure all expectations were met. Pool attendants made sure that chairs were set up immediately and the area kept clean.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank dmg3
Dallas, Texas
Reviewed 2 days ago NEWvia mobile

This is a very nice property with all of the amenities and services that one would expect from Ritz. Our room was on the small side but came with nice view of the adult pool and plaza. Great steak at the restaurant. Friendly hiking guide. Wonderful winter weather.

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Helpful?
Thank KVTexas
Dubai, United Arab Emirates
Reviewed 4 days ago NEWvia mobile

My expectation was 5* luxury but some areas were a let down. Enthusiastic check in, great valet service, but we were then shown to our room to be met with 8 dirty glasses at the door, the desk top had rice and other unknown food on it (it stayed 3 days)! The service at the adult pool was very attentive,...

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Helpful?
Thank FamilyFunEdinburgh
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Morning FamilyFunEdinburgh, Thank you for taking the time to share feedback from your recent stay. We always value recommendations and suggestions, as learning from such opportunities provides room for improvement in operational processes. Thank you for your insight from your Club Lounge experience, and I would like to apologize for your less than exceptional visit. I would greatly appreciate...

Seattle, Washington
Reviewed 5 days ago NEW

Hotel service was above & beyond. Spa service was amazing Sarah, Rachel and Donna were fabulous. Great spot for families, we highly enjoyed our stay. Food was so fantastic & the kiddos loved every bit of the French toast! See you again.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
1Thank shawng711
New York City, New York
Reviewed 5 days ago NEWvia mobile

Stayed for several days at RC. Wonderful room location with fire pit outside room and easy access to the pool. There are wonderful views of the valley and the hotel staff members are solid. The property is still being developed and signages on back and side of hotel serve to block views. Most disappointing part of stay was receiving raw...

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Helpful?
1Thank JKNY71
Prattville, Alabama
Reviewed 6 days ago NEW

The service at the lounge and restaurant was very slow and the quality of food was not good. Server all folks came done with food poisoning on the last days breakfast including my wife. The only pleasant thing was the location.

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
1Thank bobI446UA
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Afternoon bobI446UA, Thank you for sharing your feedback from your recent stay. I'm delighted to hear that you enjoyed our beautiful location, but I am quite disheartened to learn of your dining experience. I would love the opportunity to discuss your stay in more detail. I look forward to speaking with you soon. Warm regards, Kelly A. Steward

Los Angeles, California
Reviewed 1 week ago NEW

Has the Ritz Carlton name, but that as far as it goes. People working there are very accommodating, but they don't have a lot of things to offer. Employees are not the problem. Rooms are just adequate. The restaurants menu is very limited. Not a lot of choices. Food is poor, nothing that is noteworthy. The signature lunch is a...

Review collected in partnership with The Ritz-Carlton Hotel Company
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1Thank Aklesc
Kelly S, General Manager at The Ritz-Carlton, Rancho Mirage, responded to this review

Good Morning Aklesc, Thank you for taking the time to provide feedback from your recent visit. I am disheartened to hear that your experience was less than exceptional, and would love the opportunity to address your concerns in further detail. I look forward to speaking with you. Warm regards, Kelly A. Steward

Rancho Mirage, California
Reviewed 1 week ago NEW

Nice hotel but not a 5 star hotel, 4 star hotel yes. Nice views rooms small I thought. Room cleanliness not great. Food was ok service at time poor we sat in bar on couch for 40 minutes one night before someone asked if we were still ok, I started to laugh as no had checked before. Nice place solid...

Review collected in partnership with The Ritz-Carlton Hotel Company
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Helpful?
Thank Vinoak
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Elegantly enveloped within the Santa Rosa Mountain range, The Ritz-Carlton, Rancho Mirage is located on a 650-foot bluff overlooking world-famous Palm Springs and the picturesque Coachella Valley. This luxurious Palm Springs hotel boasting 244 guest rooms with 16 suites including spacious and private spa suites, is thoughtfully-designed to complement its desert mountain location by featuring natural elements of stone, wood and fire - which reflect the local landscape, hues and regional surroundings. At The Ritz-Carlton, Rancho Mirage, amenity highlights include State Fare Bar & Kitchen, serving breakfast, lunch and dinner and featuring an exhibition kitchen, private dining room and multiple indoor/outdoor seating areas. A second remarkable restaurant, The Edge (opening fall 2014), features aged steak and seafood served cliffside with unparalleled views of the valley below. Further resort highlights include a luxurious, 24,000-square-foot spa, swimming and relaxation pools, and preferred access to some of the finest golf and tennis experiences at premier courses and clubs in the Palm Springs Valley. This exceptional Palm Springs hotel in California offers guests a true luxury desert experience, while providing convenient access to world-class shopping, dining, recreation and sightseeing. ... more   less 

Additional Information about The Ritz-Carlton, Rancho Mirage

Address: 68900 Frank Sinatra Dr, Rancho Mirage, CA 92270-5300
Location: United States > California > California Desert > Rancho Mirage
Price Range: $255 - $1,045 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Ritz-Carlton, Rancho Mirage 5*
Number of rooms: 260
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Also Known As:
The Ritz Carlton, Rancho Mirage Hotel Rancho Mirage
Ritz Carlton Rancho Mirage
The Ritz-Carlton, Rancho Mirage CA - California Desert
Hotel Style:
#1 Romantic Hotel in Rancho Mirage
#1 Luxury Hotel in Rancho Mirage
#1 Business Hotel in Rancho Mirage
#1 Spa Hotel in Rancho Mirage
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Questions & Answers

Here's what travelers have asked, with answers from The Ritz-Carlton, Rancho Mirage staff and other travelers.
22 questions
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Questions? Get answers from The Ritz-Carlton, Rancho Mirage staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“get a view...”
 of 5 bubbles bradp705, 1 week ago | Read review
“Fire pit room overlooking canyon”
 of 5 bubbles parcvue, 2 weeks ago | Read review
“Splurge for the rooms with the fire pit.”
 of 5 bubbles GuyB207, 3 weeks ago | Read review
“Get a main floor room with fire pit terrace”
 of 5 bubbles kheck6464, Jan 18, 2017 | Read review
“Further from elevators, higher last two digits of room numbers, will provide better views”
 of 5 bubbles kc741, Jan 11, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question