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Agua Caliente Casino Resort Spa

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Agua Caliente Casino Resort Spa
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521 Reviews from our TripAdvisor Community

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There are newer reviews for Agua Caliente Casino Resort Spa
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Showing 501: English reviews
Las Vegas, Nevada
Reviewed October 28, 2016

This hotel was by far one of my most favorite places that I have ever stayed. I have been in the hospitality industry for 10 years and they by far know how to exceed guest's expectations. Every department we spoke with was so accommodating. You can feel their passion for working in hospitality. From the front desk, the General Manager...

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Helpful?
Thank KLKVEGAS
Management response:

Hi KLKVEGAS! We are so happy you enjoyed your stay with us. We love our guests and strive to provide the best experience to everyone who visits our property. Thanks for making our property your preferred destination when you stay in Palm Springs!

Los Angeles, California
Reviewed October 26, 2016

My room was clean and comfortable with a great view of the pool and mountains. The steak house restaurant was top notch. The valet parking and reception very attentive and efficient. What let the whole place down was the depressing atmosphere of the casino which surrounds the main lobby and restaurant area and you cannot avoid it. I realize this...

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Helpful?
Thank Jeremy E
Management response:

Hi Jeremy, Thanks for the positive review on our hotel room. Regarding your comments on the casino we do allow smoking and we have air purifiers to help reduce the odor. Our goal is to ensure guest satisfaction and we hope to see you again. Michael

Regina, Canada
Reviewed October 26, 2016

Larger type casino making slot choices very good. Found a really different slot that accepted free play coupon and actually paid off. Parlayed $10 free play into $87 cash take out. Now that is the first time ever that happened for me. Made my visit enjoyable. Note: Managed to give it all back to them. Oh well good entertainment.The rst...

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Helpful?
Thank Robert H
Management response:

Hi Robert H! Thank you for the great review! Now that you are a member of our Paradise Rewards Club you should visit us soon to win again! The casino is adding new slot machines all the time so come check out what is new.

Riverside, California
Reviewed October 24, 2016 via mobile

It's got all the trimmings of a basic 4-star resort including spa and pools. The restaurants are good and at a fair price. Buffet is solid, max price $30. They've got shows and the lounge has decent live entertainment. The casino is really the best thing about this place.

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Helpful?
Thank Kauai-Biz-Traveler
Management response:

Hi Kauai-Biz-Traveler! Thanks for all the positive reviews! We're glad to hear the casino is very good to you. You should visit us again soon. If you're not a member of our Paradise Rewards Club we would highly recommend signing up.

Huntington Beach
Reviewed October 24, 2016

AGUA CALIENTE Is a great getaway. It is only about two hours from orange county and Los Angeles. It is conveniently located right off of the 10 freeway. The rooms are very nice and roomy.. You can even book it under hotels. I specially like the TV in the bathroom to use at night for light with the volume down....

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Helpful?
Thank 569franb
Management response:

Hi 569franb! What a nice review, thank you! We love hearing from guests who truly make their visit unique and rewarding.

Glendale, Arizona
Reviewed October 23, 2016

The wife and I visit the Palm Springs area at least every six (6) months or so. We pass the Agua Caliente Casino as we drive into town but, have never before stopped at the Casino to eat. I say eat as we don't gamble. We once lived in the North Lake Tahoe area of Nevada and learned that there...

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Helpful?
1Thank avie8tor
Management response:

Hi Ron! We love your review! Our Food and Beverage team at The Grand Palms Buffet takes pride in their culinary skills. We just started Two for One Seafood Fridays until the end of this month. We hope to see you and your wife soon!

Reviewed October 18, 2016

Arrived last night. Reception assigned me to an amazingly beautiful and well-designed room. She upgraded my reservation to a room with with balcony for no additional charge. I will spend my next three days here at a conference meeting and exhibition paid by company. I am extremely happy with this hotel/casino design.

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Helpful?
1Thank Saif S
Management response:

Hi Saif S! We are thrilled you got to experience our AAA 4 Diamond resort. Thank you for the great review!

Reviewed October 17, 2016

Decent Casino resort. We had a room with 2 doubles. Bathrooms were good although the shower lacked force. Staff was good with good turndown service. We did not try out the casino although it looked ok

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Helpful?
1Thank Pradeep R
Management response:

Hi Pradeep R! Our goal is to ensure our guests have the best experience when staying with us. We are truly sorry about the water pressure and will make a note of this for our team to investigate. We hope to see you again in the near future!

Huntington Beach, California
Reviewed October 11, 2016

Our room was spacious and really nicely furnished. I was impressed with the décor in the hallways and the room. The bathroom is also spacious with a soaker tub, two sinks, and a separate shower. The bed was really comfortable. We had a balcony room with a pool view. Our room was on the second floor so the pool view...

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Helpful?
1Thank MaxMidnight
Management response:

Hi MaxMidnight! Thank you for the positive review! We are always looking for ways to improve the smoke from the casino. We have air purifiers and calming scents to help but when the casino is busy it's harder to control. We do have a non-smoking section that is located by the High Limit Room. If you visit us again you...

McDonough, Georgia
Reviewed October 8, 2016

I surprised my husband for his 60th birthday. He loves gambling in Vegas but we go there so often. I googled gambling in California and Agua Caliente came up. The resort is fresh and clean. The deluxe rooms are beautiful and spacious! The staff are so efficient! I get up way before my husband so I went down to the...

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Helpful?
1Thank kheusel0007
Management response:

Hi kheusel0007! Your review is amazing. Nothing like surprising your husband with the trip but having the amazing experience with us...priceless! We hope to have the two of you visit us again!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Agua Caliente Casino Resort Spa

Address: 32250 Bob Hope Dr, Rancho Mirage, CA 92270-2704
Location: United States > California > California Desert > Rancho Mirage
Price Range: $149 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Agua Caliente Casino Resort Spa 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Agua Caliente Hotel Rancho Mirage
Agua Caliente Casino Resort Spa Rancho Mirage, CA - California Desert
Hotel Style:
#1 Green Hotel in Rancho Mirage
#2 Romantic Hotel in Rancho Mirage
#4 Spa Hotel in Rancho Mirage
#5 Luxury Hotel in Rancho Mirage
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Questions & Answers

Here's what travelers have asked, with answers from Agua Caliente Casino Resort Spa staff and other travelers.
14 questions
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Lakewood, California
5 months ago
Monrovia, California
over a year ago
Ottawa, Canada
over a year ago
Los Angeles, California

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Questions? Get answers from Agua Caliente Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Mere "inches" off the I-10 to Phoenix (EAST) or L.A. WEST - pure luxury !”
 of 5 bubbles kesang2016, 3 weeks ago | Read review
“great view on upper floors”
 of 5 bubbles 821samt, 4 weeks ago | Read review
“Upper floors facing the pool and mountains.”
 of 5 bubbles LasVegasRoscoe, Nov 1, 2016 | Read review
“Get a room facing the pool.”
 of 5 bubbles 899jeremyh, Oct 26, 2016 | Read review
“Only had the buffet and did not stay in the hotel”
 of 5 bubbles avie8tor, Oct 23, 2016 | Read review
5 of 5
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