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Agua Caliente Resort Casino Spa Rancho Mirage

32-250 Bob Hope Drive, Rancho Mirage, Greater Palm Springs, CA 92270-2704
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Panoramas (7)
Room & Suite (329)

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About

#1 of 2 motels in Rancho Mirage
Location
4.1
Cleanliness
4.5
Service
4.2
Value
4.0
GreenLeaders Silver level
This property has identified as Indigenous-owned.
Tripadvisor does not verify the accuracy of this information.
Awarded the Forbes Five-Star Award for its exclusive Sunstone Spa, the Forbes Four-Star awards for The Steakhouse, and its luxurious resort hotel making it the only casino property in Southern California to win three Forbes Travel Guide Awards four years in a row. All the pleasures of a luxurious, award-winning destination are yours at Agua Caliente Resort Casino Spa Rancho Mirage, in Southern California. Our beautiful 16-story resort, also recognized with the AAA Four Diamond award for eleven consecutive years, includes our wildly popular casino, and has pools and well-appointed cabanas, the Forbes Five-Star Sunstone Spa, and a state-of-the-art concert theater. Located only seven miles from Palm Springs International Airport and 130 miles east of Los Angeles off I -10 and Bob Hope Drive. Featuring ROAM Amenities ROAM believes the greatest luxury is the freedom you feel when you travel well. That’s why we have partnered with them to provide our guests with the indulgence of finely crafted ROAM body-care amenities in each of the spacious spa-style baths of our 340 luxuriously-appointed rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Children's television networks
Electric vehicle charging station
Valet parking
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Patio
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / closet
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Mountain View
Languages Spoken
English

Location

32-250 Bob Hope Drive, Rancho Mirage, Greater Palm Springs, CA 92270-2704
Agua Caliente Resort Casino Spa Rancho Mirage
921Reviews36Q+A0Room tips
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Gerry H wrote a review Feb 26
Norfolk, Virginia332 contributions330 helpful votes
Styx is so dedicated to pleasing its fan base and the concerts are surreal. They are one of the hardest working bands and tour nonstop. Chuck was on and off stage thru out the nonstop 1.5 hour set. The entire band are such nice people, grounded and worked cohesively together. Thankfully, they booted the talented but self loathing Dennis DeYoung decades ago. I was amazed how many times other fans have attended Styx concerts. The concerts are so enjoyable it is easy to get Styxitis. The therapy is to attend more Styx concerts.
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Date of stay: February 2024
Value
Location
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Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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d C wrote a review Feb 23
65 contributions58 helpful votes
Amazing property. Everything was perfect from the staff to the room. The food was also amazing. We had a suite for the night and were very impressed. The property is spotless. From the minute we walked in we got 5 star service. We stay at hotels that are much more expensive usually but this place was amazing. We will be back
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Date of stay: February 2024
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: Get a suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eddie Y, Other at Agua Caliente Resort Casino Spa Rancho Mirage
Responded 4 days ago
Thank you for the 5-star rating. We greatly appreciate your comments and feedback, which help us improve our service standards. We look forward to welcoming you back to Agua Caliente.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Trail686979 wrote a review Nov 2023
1 contribution1 helpful vote
The reason I’m rating this a 3 is the post accounting when checking out. We were with a group and two of us stayed in a room together. When we checked in we were told we could only use one credit card on the room. And that when we would check out, they would divide the charges between the two of us. Our charges were very similar, so we agreed to do 50-50. But at checkout time they couldn’t do anything as far as giving us a print out of the bill or how they were going to charge us and give us comps etc. It’s now Saturday and we checked out on Thursday and still dealing with trying to get everything a divided and comped. According to our play they do not comp for alcohol. Our total alcohol was $151 which should mean that we would each be charged 75.50 but I’m being told my charge for alcohol will be $133. Supposedly all our food was comped. Nothing is adding up correctly. The hotel was nice and clean and the steakhouse was very good and the café was good. The gambling left a lot to be desired ! But then we understand the gambling.😂😂😂 Because of the accounting mess, I don’t plan to go back .
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Eddie Y, Other at Agua Caliente Resort Casino Spa Rancho Mirage
Responded 4 days ago
First of all our sincere apologies. We thank you for taking the time to provide us a rating. We greatly appreciate your comments and feedback, which only help us improve our service standards. We ask that you contact the hotel manager to assist as we would like to get more information from you to resolve this issue. Once again thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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TrishMcMissionViejo wrote a review Nov 2023
Mission Viejo, California10 contributions3 helpful votes
We stay at Agua Caliente at least twice a year. The restaurants are all excellent. And the rooms are very clean and kept up. I did notice, however, that the hallways have some dusty side boards and dusty corners which surprised me since the hotel is 4 star. Not a big deal and the hotel is still excellent. We stayed on the 5th Floor, pool side. Pool Side of the hotel has a beautiful desert view.
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Date of stay: November 2023Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sydney Stravolo, Other at Agua Caliente Resort Casino Spa Rancho Mirage
Responded Nov 7, 2023
Thank you for taking the time to provide us with positive feedback regarding your experience at Agua Caliente. We value your patronage and look forward to welcoming you back on your next visit.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sogonblick wrote a review Nov 2023
Dallas, Texas345 contributions105 helpful votes
Who is constantly giving this casino a 4 star rating for there steak house? Bland food, sent $200 on Caviar I think cat food would have been better. Choice being passed off as prime, escargot - rubber. The slot machines from 2005-2013 we're always advanced as the looses slots in town. They are tight with no voloy and everything set for the house. As many stand outside smoking talking how you can't win. Having fun has been eliminated for if you can't easily win why even go?
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Date of stay: November 2023Trip type: Traveled with family
Room Tip: Avoid the gaming area, the dry and over cooked food in the coffee shop and the poor security.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Sydney Stravolo, Other at Agua Caliente Resort Casino Spa Rancho Mirage
Responded Nov 5, 2023
We appreciate you taking the time to provide us with your feedback regarding your food and beverage experience. We apologize for any disappointment or inconvenience you may have experienced. Your satisfaction is important to us, and we hope to have the chance to regain your trust and provide you with a more enjoyable dining and gaming experience in the future. Once again, we apologize for any inconvenience caused and thank you for bringing this matter to our attention.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jojobeanm14 wrote a review Sep 2023
Los Angeles, California88 contributions64 helpful votes
This was my first visit to this resort. We brought some of my family out for a family trip to the Palm Springs area. The rooms are very clean and airy. Large windows to view the desert from. Beds are comfortable and big. I'm not much of a gambler but I did try some of the machines in the casino and broke even which for me is good since I hate losing money. We did not eat here but there was a few options to choose from that looked nice. The pool was heavenly and temperature controlled I believe? The hot tubs are out of the way in a private area and do not allow children in them which is nice. We would come here again!
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sydney Stravolo, Other at Agua Caliente Resort Casino Spa Rancho Mirage
Responded Sep 30, 2023
Thank you for taking the time to provide us with such positive feedback and sharing your wonderful experience at our establishment. We greatly appreciate your kind words and are thrilled to hear that you had an enjoyable time during your visit. Once again, thank you for your positive feedback. It means the world to us. We can't wait to have the pleasure of serving you again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine B wrote a review Sep 2023
10 contributions
It's a good hotel for business/conferences. Catering food is good however it would be better if we had more varieties for each day (when they cater for the same group). We had 5 days for our conferences. Non-smoking casino is a plus. Steak house has a great service, food with digital menu, very helpful for dark area especially for senior, no need to use reading glasses. Sunstone spa is not much to talk about or to come back. It's over price, description for massages is very appealed online but therapists don't really do what it describes. If you had a good massage often you will know what is a good massage therapist. Hotel lobby should have seating area for guests (who are not ready to play yet or who don't want to be in casino with children) while waiting for rooms. Pool service is great.
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Date of stay: September 2023
Value
Location
Service
Trip type: Traveled on business
Room Tip: rent a car. Visit the tramway. no shuttle bus for airport.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Sydney Stravolo, Other at Agua Caliente Resort Casino Spa Rancho Mirage
Responded Sep 17, 2023
Thank you for taking the time to provide us with feedback regarding your experience at Agua Caliente. We value your feedback as it helps us identify areas where improvements are needed. Your comfort and satisfaction are our top priorities. We hope you will give us another chance to provide you with the exceptional service and experience we strive to provide.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Gmichtx wrote a review Jul 2023
Galveston, Texas17 contributions3 helpful votes
i have not been 4 years it was gaming was good food was great rooms where great clean parking was close casin entrance door there resturants where good food from watercafe 360 sports bar the steakhouse was great no esscargo snails
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Date of stay: May 2023
Value
Location
Service
Trip type: Traveled solo
Room Tip: gas station accross the street
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eddie Y, Other at Agua Caliente Resort Casino Spa Rancho Mirage
Responded Jul 25, 2023
Thank you for the rating. We greatly appreciate you taking the time to provide feedback, as this only helps us to improve our service standards. We look forward to welcoming you back to Agua Caliente.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Robert O wrote a review Jun 2023
San Diego, California, United States220 contributions51 helpful votes
Another great stay. Eric at check in remembered us and was excellent as always. Aaron in the resturant was very nice and gave us wonderful service. We didn't win any money but still had a great time. Rooms are great and the people are so nice. Thanks again.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled with friends
Room Tip: If you are able, get a room on a high level. The view is wonderful. Also if you can afforad it...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Eddie Y, Other at Agua Caliente Resort Casino Spa Rancho Mirage
Responded Jun 24, 2023
Thank you for the rating. We greatly appreciate you taking the time to provide feedback, as this only helps us to improve our service standards. We will let Eric and Aaron know that you mentioned them. We look forward to welcoming you back to Agua Caliente.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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SJTravele_SanJose wrote a review Jun 2023
San Jose, CA27 contributions17 helpful votes
If you are thinking about this as a "luxury casino resort", I'd think luxury hotel resort in Reno and not a luxury hotel in Vegas. (I'm not knocking Reno, btw.) The good: The pool layout is great, and there is quick service and it's well run. Plus you can't beat the weather. The room is well set up, roomy, and everything you want is there including mini-fridge, snacks for purchase, and the bathroom is large with separate bathing, toilet and gussying up area. Everyone was friendly. The not so good: the sports book was playing literally one baseball game on a Friday night, and then a handful of maybe 6-7 events shown on multiple TVs, so not like a Vegas casino. Drink service must be called for at the table, and then it has a cost 8-10 dollars for a beer in my case. My beef: The TV situation in room is ridiculous. If you want to watch a movie or listen to music, then you have to "cast it" from your device and then there is a four step process to do that (which didn't work for me on phone or computer) and at some point, I'm thinking, who actually wants to pay $350 a night for a place, flip on the TV, and then have to dig out a computer and then cast from their own device. I mean what luxury place have you been to where that's the deal? Restaurant selection, pretty limited (and we didn't eat there, so can't give a review.) Overall, we don't regret staying there, but not that great.
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Date of stay: June 2023
Value
Location
Service
Trip type: Traveled as a couple
Room Tip: This is NOT the location at the edge of Palm Springs downtown. It's 20 minutes from the downtown...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Eddie Y, Other at Agua Caliente Resort Casino Spa Rancho Mirage
Responded Jun 21, 2023
Thank you for the rating. We greatly appreciate your comments and feedback, which only help us improve our service standards. Once again thank you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$281 - $526 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
agua caliente hotel rancho mirage
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsRancho Mirage
NUMBER OF ROOMS
340
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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AGUA CALIENTE RESORT CASINO SPA RANCHO MIRAGE - Updated 2024 Prices & Motel Reviews (CA - California Desert)

Frequently Asked Questions about Agua Caliente Resort Casino Spa Rancho Mirage
Which popular attractions are close to Agua Caliente Resort Casino Spa Rancho Mirage?
Nearby attractions include Agua Caliente Resort Casino Spa Rancho Mirage (0.06 miles).
What are some of the property amenities at Agua Caliente Resort Casino Spa Rancho Mirage?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Agua Caliente Resort Casino Spa Rancho Mirage?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Agua Caliente Resort Casino Spa Rancho Mirage?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Agua Caliente Resort Casino Spa Rancho Mirage?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Agua Caliente Resort Casino Spa Rancho Mirage?
Conveniently located restaurants include In-N-Out Burger, The Steakhouse, and Waters Cafe.
Are there opportunities to exercise at Agua Caliente Resort Casino Spa Rancho Mirage?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Agua Caliente Resort Casino Spa Rancho Mirage?
Yes, dry cleaning and laundry service are offered to guests.
Does Agua Caliente Resort Casino Spa Rancho Mirage offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Agua Caliente Resort Casino Spa Rancho Mirage?
Many travelers enjoy visiting Sunnylands Center & Gardens (2.3 miles).
Does Agua Caliente Resort Casino Spa Rancho Mirage have any great views?
Yes, guests often enjoy the mountain view available here.