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Agua Caliente Resort Casino Spa Rancho Mirage

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32-250 Bob Hope Drive, Rancho Mirage, Greater Palm Springs, CA 92270-2704
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (362)
360
Panoramas (7)
Room & Suite (305)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 04/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/13/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#3 of 8 hotels in Rancho Mirage
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Silver level
Awarded the Forbes Five-Star Award for its exclusive Sunstone Spa, the Forbes Four-Star awards for The Steakhouse, and its luxurious resort hotel making it the only casino property in Southern California to win three Forbes Travel Guide Awards at the same time. All the pleasures of a luxurious, award-winning destination are yours at Agua Caliente Resort Casino Spa Rancho Mirage, in Southern California. Our beautiful 16-story resort, also recognized with the AAA Four Diamond award for eleven consecutive years, includes our wildly popular casino, and has pools and well-appointed cabanas, the Forbes Five-Star Sunstone Spa, and a state-of-the-art concert theater. Located only seven miles from Palm Springs International Airport and 130 miles east of Los Angeles off I -10 and Bob Hope Drive. Featuring ROAM Amenities ROAM believes the greatest luxury is the freedom you feel when you travel well. That’s why we have partnered with them to provide our guests with the indulgence of finely crafted ROAM body-care amenities in each of the spacious spa-style baths of our 340 luxuriously-appointed rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Casino and Gambling
Evening entertainment
Children's television networks
Valet parking
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Personal trainer
Sauna
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Happy hour
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Nightclub / DJ
Highchairs available
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Outdoor fireplace
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Iron
Tile / marble floor
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Radio
iPod docking station
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Great View
Languages Spoken
English

Location

Full view
51Somewhat walkable
Grade: 51 out of 100
15Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
889Reviews32Q+A100Room tips
Traveler rating
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  • 78
  • 53
  • 53
Time of year
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Popular mentions
xanadu2u wrote a review Oct 8
Los Angeles, California, US26 contributions49 helpful votes
Room with balcony for $425/night is a room with the balcony over looking all the air conditioning vents and with accompanying loud noise that makes sitting outside unpleasant and being told there are “no other rooms available.” Their lovely outdoor patio for dining is totally closed off during these times when many people prefer eating outdoors. To top it off, they charge $1.50/coffee pod in the room if you ask for additional pods. Extremely disappointing.
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Date of stay: September 2021
Value
Cleanliness
Service
Room Tip: I have no idea….
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Response from Phillip Kays, Guest Services / Front Office at Agua Caliente Resort Casino Spa Rancho Mirage
Responded 1 week ago
Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and we're very sorry you were unhappy with your experience. We will take your comments into consideration to make changes to improve our customer experience.
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Robert O wrote a review Sep 2021
San Diego, California, United States207 contributions23 helpful votes
Some friends of ours that live in Palm Springs and frequent the casinos invited my wife and I for some mid week fun. We enjoyed or time and visited all three properties. Did not win anything but had a good time and the people were very nice. Will visit again when in town.
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Date of stay: September 2021
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Response from Phillip Kays, Guest Services / Front Office at Agua Caliente Resort Casino Spa Rancho Mirage
Responded 2 weeks ago
Thank you for taking the time to share your feedback regarding your experience, Robert. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding our commitment to providing exceptional guest service. We hope to continue to provide great experiences for you and look forward to your next visit.
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Patricia A wrote a review Sep 2021
1 contribution
Very clean and very nice. Not too big and not too small. Wish I coulda smoked on balc, but it is california after all. Casino payoffs not great. Highly recommend; everyone nice and helpful. room very nice too.
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Date of stay: September 2021
Location
Cleanliness
Service
Room Tip: it was very quiet. had a balc but toooo hot.
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Response from Phillip Kays, Guest Services / Front Office at Agua Caliente Resort Casino Spa Rancho Mirage
Responded 3 weeks ago
Thank you very much for your thoughtful review! We are so glad you enjoyed your recent stay with us and look forward to your next visit!
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John H wrote a review Sep 2021
1 contribution
I was very dissatisfied with the service given to me. I asked a so called employee "manager" glendy for some help and she came off very rude and in a hurry said she would get help then just kept walking and talking to what appeared to be a cocktail server who I need service from.. they kept at it for what seemed to be 10 minutes.. if your employees just get paid to walk and conversate on a night where you have a famous comedian in town than where can I apply for some easy money?
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Date of stay: August 2021
Value
Service
Sleep Quality
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Carmen O wrote a review Aug 2021
2 contributions
I Love Gambling Here!!! It is surely a gem in the desert.. From the girls at the reception at the spa they are amazing! Totally love them! It even carries to when i'm getting something at java.. BUT overall I LOVE when I need some help on my machine on the slot floor because I can always count on Juan and Oliver! I've known Oliver for a couple years now that I look for him to show me the "lucky" ones lol.. then I met Juan some months ago and he was such a gentleman he answered every question I had and even explained some of the new games and now I KNOW I can count on both!!
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Date of stay: August 2021
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PRICE RANGE
$148 - $367 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
agua caliente hotel rancho mirage
LOCATION
United StatesCaliforniaCalifornia DesertGreater Palm SpringsRancho Mirage
NUMBER OF ROOMS
340
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Frequently Asked Questions about Agua Caliente Resort Casino Spa Rancho Mirage
Which popular attractions are close to Agua Caliente Resort Casino Spa Rancho Mirage?
Nearby attractions include Agua Caliente Resort Casino Spa Rancho Mirage (0.06 miles).
What are some of the property amenities at Agua Caliente Resort Casino Spa Rancho Mirage?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Agua Caliente Resort Casino Spa Rancho Mirage?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Agua Caliente Resort Casino Spa Rancho Mirage?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Agua Caliente Resort Casino Spa Rancho Mirage?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to Agua Caliente Resort Casino Spa Rancho Mirage?
Conveniently located restaurants include In-N-Out Burger, The Steakhouse at Agua Caliente Resort Casino Spa Rancho Mirage, and Taqueria San Miguel.
Are there opportunities to exercise at Agua Caliente Resort Casino Spa Rancho Mirage?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at Agua Caliente Resort Casino Spa Rancho Mirage?
Yes, dry cleaning and laundry service are offered to guests.
Does Agua Caliente Resort Casino Spa Rancho Mirage offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Agua Caliente Resort Casino Spa Rancho Mirage?
Many travelers enjoy visiting Sunnylands Center & Gardens (2.3 miles).
Does Agua Caliente Resort Casino Spa Rancho Mirage have any great views?
Yes, guests often enjoy the mountain view available here.