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Agua Caliente Casino Resort Spa

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Agua Caliente Casino Resort Spa
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530 Reviews from our TripAdvisor Community

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Showing 509: English reviews
Mumbai, India
Reviewed 5 days ago NEW

Spent 3 nights here with a group of friends. We had driven down from LA for the Desert Valley Musical. The property was sold out which was a given considering the large musical festival a close drive away. The property itself was nice with decent rooms and reasonably good dining options. The casino was average. The service was pretty good...

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Helpful?
Thank divinedoc
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Hi Divinedoc, Thank you for taking the time to write your review. We are glad that you and your friends had a great time. Thank you for your compliments on our staff; our goal is to always ensure guest satisfaction. We do hope you and your friends come back soon. Next time, check out our website for concerts at our...

Redmond, Washington
Reviewed 6 days ago NEW

The casino is nice but the slots are pretty tight. Organized nicely but just seems to be missing something compared to Murongo. Someone gave me a free buffet ticket for dinner so I went to try it out. Now I am a big guy and love buffet's. The food was boring. The service was lackluster. I only tried one pass...

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Helpful?
Thank Norm_from_Seattle
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Thanks for the review, Norm_from_Seattle. We do appreciate all your feedback as it helps to improve our services for all our guests. In regards to the slots, we hope your luck turns around and next time you win big. As for the buffet, we will share your feedback with management. If you are interested in more of a variety buffet,...

North Hills
Reviewed 1 week ago

The food and service at the Poker Deli was very good. Aside from that, the Casino was far below average, particularly in the slot payout department. I played at least three to four dozen machines in an eight hour period and the results were hugely disappointing. It was our second trip to this place and probably our last. It is...

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Helpful?
Thank Robert L
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Thanks for the review, Robert. We're happy to to hear you had such a pleasant time on property. Hopefully you have a little better luck next time and those slots loosen up a little bit. We hope you can give us another try. Thank you.

Canberra, Australia
Reviewed 1 week ago

It was our first time in Palm Springs as a family of 3 from Australia and we wanted to stay somewhere where we could have a few down days from touring and have a mini holiday, as well as taking in a few attractions at a slow pace. This resort did not disappoint! We lounged by the pool and ordered...

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Helpful?
Thank Karen H
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Hi Karen, Thank you for the amazing review. We are delighted that you enjoyed your stay with us. It is our pleasure to provide only the best service for our guest. We do hope you come back and visit soon. Thank you.

Edmonds, Washington
Reviewed 1 week ago

They allowed us to eat at the bar though it was early and not yet staffed. The waitperson set us up and was very attentive though we were not in the dining room. The Eggs Benedict was good and my wife had the breakfast with three eggs any style, crispy hash browns, bacon and toast. The Bloody Mary was well...

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Helpful?
Thank kctab
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Hi Kctab, Thank you for taking the time to write a review. We are delighted to hear you enjoyed all the delicious breakfast items at Water's Café. We hope you can come back and enjoy another Bloody Mary soon.

Reviewed 2 weeks ago

We just stayed one night for local contacts, but our stay was extremely enjoyable because of the high quality and spacious room, the exciting atmosphere of the casino, the friendly and convenient and reasonable dining options, the convenient location, free parking, free wifi, you won't be disappointed

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Helpful?
Thank Dave S
Melanie M, Social Media Customer Service Rep at Agua Caliente Casino Resort Spa, responded to this review

Hi Dave, What a wonderful review. Thank you for taking the time to tell us everything you loved about your stay with us. We're glad you're impressed and we appreciate you spreading the word. We hope you're able to come back and visit us soon.

Palm Springs, California
Reviewed 4 weeks ago

The property is very nice but when you walk in the smoke is totally unacceptable, you can smell the smoking as soon as you get to the entrance , non smoking is way at the back and the smoke is still thick. They have to do something about the air in this place., all around you could hear complaints. Friday...

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Helpful?
1Thank LMK1948
Melanie M, Social Media Team at Agua Caliente Casino Resort Spa at Agua Caliente Casino Resort Spa, responded to this review

Hi LMK1948, Thank you for taking the time to write a review. In regards to the cigarette smell, we do allow smoking in the Casino and we have air purifiers that release calming scents to help reduce the odor. Our goal is to ensure guest satisfaction and we appreciate you reaching out. Your feedback is very important to us. We...

Reviewed 4 weeks ago via mobile

I expected a standard casino restaurant with diner style offerings and was surprised to see a number of Hawaiian dishes. The first item was Saimin, which we shared. Not bad...a pretty good offering. My ahi taco appetizers were excellent, and I can recommend the chicken pot stickers as well. We might have stopped ordering at that point, but we got...

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Helpful?
1Thank Greta R
Melanie M, Social Media Team at Agua Caliente Casino Resort Spa at Agua Caliente Casino Resort Spa, responded to this review

Hi Greta, Thank you for taking the time to write a review. We are happy to hear you had a great experience at Waters Cafe. We hope you visit us again really soon.

Vancouver, Washington
Reviewed December 5, 2016

During vacation to Hemet we drove up to Palm Springs and Palm Desert. Stopped at this Casino and played slots and had Friday Nights seafood Buffet. Food was good and our waitress was great. Slots are tight.

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Helpful?
Thank Bruce B
Michael92262, Manager at Agua Caliente Casino Resort Spa, responded to this review

Hi Bruce! Thanks for visiting our casino. We hope you visit us again really soon.

Palm Springs, California
Reviewed December 4, 2016

It’s really too bad… the hotel is very nice, the restaurant is great, the casino is fun, the staff INSIDE the hotel is also very nice. However, the valet, which is your first, and last experience with this hotel is truly horrific! Rude, condescending, slow, not to mention reckless with vehicles are just some of their issues. In speaking with...

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Helpful?
Thank jjp818
Brie O, Social Media Team at Agua Caliente Casino Resort Spa, responded to this review

jjp818, Thank you for taking the time to write your review. We appreciate you reaching out to us as we are always looking for ways to improve the guest experience. We will be addressing this situation directly with the Valet department. Thank you again for making us aware of the situation. Thank you and have a great day!

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
All the pleasures of a luxurious, four-diamond destination are yours at Agua Caliente Casino Resort Spa in Rancho Mirage, California. Our beautiful 16-story resort includes our wildly popular casino, and has pools and well appointed cabanas, an exceptional spa, and a state-of-the-art concert theatre. Located only seven miles from Palm Springs International Airport and 130 miles east of Los Angeles off I -10 and Bob Hope Drive. ... more   less 

Additional Information about Agua Caliente Casino Resort Spa

Address: 32-250 Bob Hope Dr, Rancho Mirage, CA 92270-2704
Location: United States > California > California Desert > Rancho Mirage
Price Range: $153 - $398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Agua Caliente Casino Resort Spa 4*
Number of rooms: 340
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Orbitz and Jetsetter so you can book your Agua Caliente Casino Resort Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Agua Caliente Hotel Rancho Mirage
Agua Caliente Casino Resort Spa Rancho Mirage, CA - California Desert
Hotel Style:
#1 Green Hotel in Rancho Mirage
#2 Romantic Hotel in Rancho Mirage
#4 Spa Hotel in Rancho Mirage
#5 Luxury Hotel in Rancho Mirage
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Questions & Answers

Here's what travelers have asked, with answers from Agua Caliente Casino Resort Spa staff and other travelers.
18 questions
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Lakewood, California
6 months ago
Monrovia, California
over a year ago
Ottawa, Canada
over a year ago
Los Alamitos, California

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Questions? Get answers from Agua Caliente Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“After initial arrival and finding your bearings, try self parking as it is quick and convenient if you are out and in a bit over your stay.”
 of 5 bubbles 430karenh, 1 week ago | Read review
“Mountain Views”
 of 5 bubbles kctab, 1 week ago | Read review
“we did not stay in a room found another place to stay”
 of 5 bubbles LMK1948, 4 weeks ago | Read review
“Mere "inches" off the I-10 to Phoenix (EAST) or L.A. WEST - pure luxury !”
 of 5 bubbles kesang2016, Nov 12, 2016 | Read review
“great view on upper floors”
 of 5 bubbles 821samt, Nov 9, 2016 | Read review
5 of 5
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