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Agua Caliente Casino Resort Spa

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Agua Caliente Casino Resort Spa
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521 Reviews from our TripAdvisor Community

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Showing 501: English reviews
Vancouver, Washington
Reviewed 2 days ago NEW

During vacation to Hemet we drove up to Palm Springs and Palm Desert. Stopped at this Casino and played slots and had Friday Nights seafood Buffet. Food was good and our waitress was great. Slots are tight.

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Helpful?
Thank Bruce B
Michael92262, Manager at Agua Caliente Casino Resort Spa, responded to this review

Hi Bruce! Thanks for visiting our casino. We hope you visit us again really soon.

Palm Springs, California
Reviewed 3 days ago NEW

It’s really too bad… the hotel is very nice, the restaurant is great, the casino is fun, the staff INSIDE the hotel is also very nice. However, the valet, which is your first, and last experience with this hotel is truly horrific! Rude, condescending, slow, not to mention reckless with vehicles are just some of their issues. In speaking with...

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Helpful?
Thank jjp818
Brie O, Social Media Team at Agua Caliente Casino Resort Spa, responded to this review

jjp818, Thank you for taking the time to write your review. We appreciate you reaching out to us as we are always looking for ways to improve the guest experience. We will be addressing this situation directly with the Valet department. Thank you again for making us aware of the situation. Thank you and have a great day!

Monza, Italy
Reviewed 1 week ago

great hotel, very large and comfortable room with a huge bathroom... hot tub with jacuzzi, shower box, double sink, etc. All very stilish accessories, desk, etc. There are plenty of restaurants for breakfast, lunch and dinner, from simple snacks at the pub or the pool-side bar up to the high class steak house. There is a pretty large pool with...

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Helpful?
Thank AGall0
SMContent, Public Relations Manager at Agua Caliente Casino Resort Spa, responded to this review

Hello AGall0, Thank you for choosing to stay with us in the Coachella Valley. We're so glad that you enjoyed your time with us. We agree with you, the views are spectacular of the desert landscape. Hope we can be of service to you again!

Anchorage, Alaska
Reviewed 2 weeks ago via mobile

Let me start by saying this is beautiful property. It's sits off by itself so don't plan to walk next door to another restaurant or shops. Freeways to nearest places. We checked in at 11 am and the front desk was nice enough to offer us a room right away ( we were excited because regular check in is 4...

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Helpful?
Thank Julie B
Michael92262, Manager at Agua Caliente Casino Resort Spa, responded to this review

Hi Julie! We are sorry about the confusion with your check-in. I am addressing this with the Director of Hotel Operations to make him aware of your situation. We strive for excellent customer service and your experience is not acceptable. Please accept our apology.

San Jose, California
Reviewed 2 weeks ago

First visit to this casino. Very busy as all the other Indian casinos that I have visitied mostly in northern Calf. Went mostly for the senior 2 for 1 Monday buffet while we where in the area. Excellant buffet with four food stations and ample salad selections. Seems as though most of the customers must live close by and that...

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Helpful?
Thank maddiekitty
Michael92262, Manager at Agua Caliente Casino Resort Spa, responded to this review

Hi MaddieKitty! Thank you dining with us! The 2 for 1 Monday buffet is a hit with the locals and a great time to meet up with friends. We hope to see you again soon!

Chandler, Arizona
Reviewed 3 weeks ago

If there were 6 - 7 stars, this property would deserve them all . . . ! Way beyond pseudo-luxury Las Vegas properties - friendly/super-nice personnel and world-class top luxury accommodations too. The casino's low-key/subdued/understated - but the payouts seems to be rather unexpectedly reasonable and better than average, too. . . .

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Helpful?
Thank kesang2016
AguaCalienteCRS, Social Media Team at Agua Caliente Casino Resort Spa, responded to this review

Hi Kesang2016! Wow! What a fantastic review! Thank you so much for taking the time to tell us everything you loved about your stay with us! We're glad you're impressed and we appreciate you spreading the word. We hope you're able to come back and visit us sometime soon. Have a great day, and safe travels!

Orlando, Florida
Reviewed 4 weeks ago

This is a high class hotel whether you're a high roller or not. Excellent service, great restaurant, luxurious accommodations at a good price. We made our reservations with Travelocity which made the price the same as many lesser hotels. We only stayed one night because of travel arrangements, but would gladly stay on an extended trip.

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Helpful?
1Thank Sam T
Michael92262, Manager at Agua Caliente Casino Resort Spa, responded to this review

Hi Sam T! Thanks for the great review! We look forward to your next visit.

La Canada Flintridge, California
Reviewed 4 weeks ago via mobile

The concert venue is wonderful, which is why we visited. The casino, not so much. Rather quiet, dull, and not a lot of machines clanging.....not a good sign of winners happening! We'll be back for concerts, not the gaming.

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Helpful?
Thank Passport-Maven
AguaCalienteCRS, Social Media Specialist at Agua Caliente Casino Resort Spa, responded to this review

Hi Passport-Maven! Thanks for the positive review on our concert venue! Fun fact: Every seat inside The Show is no more than 125 ft from the stage! Regarding your comments on the casino, we are proud to say we have winners all the time! Last week we had several large jackpots hit and each week we have promotions where we...

LasVegas
Reviewed November 1, 2016

You feel special from the moment you check in, a great staff, a wonderful room with a view .... and the food was great also. The location is right off the x-way, but with no noise. CON: A bit remote....non walkable to shopping or other venues, but these areas are reachable by car with in 5 mins. NOTE: Palm Springs...

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Helpful?
Thank LasVegasRoscoe
Management response:

Hi LasVegasRoscoe! Thanks for the wonderful review! Our location is set right in the desert in beautiful Rancho Mirage. Next time you visit reach out to our Concierge to learn more about what is happening nearby.

Chatsworth
Reviewed October 28, 2016 via mobile

This is our favorite hotel. The place is very clean. The exterior design is done well. You can have breakfast at the cafe out in the terrace and occasionally watch bunnies run by. My wife really enjoys the spa and I enjoy the fitness room. The rooms offers comfortable mattresses and pillows. The bathrooms all have jacuzzi bathtubs with jets....

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Helpful?
Thank Anthony S
Management response:

Hi Anthony S.! Thank you for the wonderful review! We look forward to having you and your wife visit us again in the future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Center with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Bar/Lounge
  • Casino and Gambling
  • Spa
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Agua Caliente Casino Resort Spa

Address: 32250 Bob Hope Dr, Rancho Mirage, CA 92270-2704
Location: United States > California > California Desert > Rancho Mirage
Price Range: $150 - $399 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Agua Caliente Casino Resort Spa 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
Agua Caliente Hotel Rancho Mirage
Agua Caliente Casino Resort Spa Rancho Mirage, CA - California Desert
Hotel Style:
#1 Green Hotel in Rancho Mirage
#2 Romantic Hotel in Rancho Mirage
#4 Spa Hotel in Rancho Mirage
#5 Luxury Hotel in Rancho Mirage
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Questions & Answers

Here's what travelers have asked, with answers from Agua Caliente Casino Resort Spa staff and other travelers.
14 questions
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Lakewood, California
5 months ago
Monrovia, California
over a year ago
Ottawa, Canada
over a year ago
Los Angeles, California

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Questions? Get answers from Agua Caliente Casino Resort Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Mere "inches" off the I-10 to Phoenix (EAST) or L.A. WEST - pure luxury !”
 of 5 bubbles kesang2016, 3 weeks ago | Read review
“great view on upper floors”
 of 5 bubbles 821samt, 4 weeks ago | Read review
“Upper floors facing the pool and mountains.”
 of 5 bubbles LasVegasRoscoe, Nov 1, 2016 | Read review
“Get a room facing the pool.”
 of 5 bubbles 899jeremyh, Oct 26, 2016 | Read review
“Only had the buffet and did not stay in the hotel”
 of 5 bubbles avie8tor, Oct 23, 2016 | Read review
5 of 5
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