We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
BEST WESTERN PLUS Heritage Inn Rancho Cucamonga\/Ontario
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

438 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 424: English reviews
Start your review of BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario
 Click to rate
Prescott, United States
Reviewed 2 days ago NEW

The hotel was very clean and the beds were very comfortable. It was located in a good area, with many places to eat close by. Breakfast was good, more then we expected. All the staff were friendly and helpful. I will be going back again!

Review collected in partnership with Best Western
 Report
Helpful?
Thank 742kriss
Dallas
HOTEL’S FAVORITE REVIEW
Reviewed February 3, 2017

I was coming from seeing my sick uncle in Palm Springs to catch a fight the next morning and booked a room at the last moment. The room I received was clean, comfortable, quiet, and I felt safe. The front desk team was helpful and courteous. I will be staying there again this March. I'm looking forward to sharing another...

 Report
Helpful?
Thank Stephanie P
About Hotel's Favorite Review
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the fantastic review! I hope your Uncle is feeling better. We are very happy you enjoyed your accommodations and friendly staff while staying with us. We will be anxiously awaiting your return in March. please send our best to you and your family! Sincerely, Frank Fales Operations Manager

United States
Reviewed 5 days ago NEW

Excellent hotel. Would recommend to everyone. Close enough to the airport but yet very quiet. plenty of places to eat very close. Rooms clean and comfortable. Staff very helpful and friendly. Would go back again.

Review collected in partnership with Best Western
 Report
Helpful?
Thank 652billyt
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the great review! We are very happy you enjoyed the friendly staff and comfortable accommodations! Thank you for the flattering compliments. We strive to provide superior service with a clean and comfortable room. We hope top see you on your next visit to the area. Please send our best to you and your loved ones! Sincerely, Frank...

Riverside, California
Reviewed 2 weeks ago via mobile

Our father passed on February 15, 2017. He was living in Tennessee with my brother at the time. Dad's wish was to be buried at Riverside National Cemetery, with our mother. My Brother and sister in law accompanied the coffin and arrived at Ontario International Airport after 11pm on the night of February 17. It was midnight by the time...

 Report
Helpful?
Thank Debra D
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the kind review! I am very sorry to hear about your fathers passing. We are honored that your family chose us for your accommodations during this difficult time. I will congratulate Enrique and Alexander on a job well done! We hope to see you and your family again under better circumstances. Please send our best to you...

Clovis, California
Reviewed 2 weeks ago via mobile

We were in the area for a sporting event in a nearby town and this hotel was a great location close to the venue. It was also close to a great variety of restaurants. Our room was clean, spacious, and comfortable. The staff was very courteous and friendly. The breakfast buffet was delicious and had a nice variety of items....

 Report
Helpful?
Thank mldodd
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We apologize for thenoise from the room next door. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other...

Tucson, Arizona
Reviewed 3 weeks ago

We had booked this hotel for a stay over on our way from Oregon to Arizona. We had stayed there before with our dog and were satisfied with the accommodations, hence booked again for the following year. I had personally called the front desk and requested that "traveling with pet" be added to our reservations. When we arrived, we were...

 Report
Helpful?
Thank Arizona333
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

We apologize for any confusion. I understand how frustrating this could be while traveling. We have not been pet friendly since 2014. I apologize if the rule was reiterated during your stay. We do accept service dogs as an ADA requirement. We hope that your room accommodations were comfortable. Please accept our sincere apologies for the inconvenience. Sincerely, Frank Fales...

Oak Harbor, Washington
Reviewed 3 weeks ago

This is a beautiful hotel both from the outside and after you get inside the door and into your room. All the amenities are there, coupled with great personal service from the staff. I'd go out of my way to stay here again!

Review collected in partnership with Best Western
 Report
Helpful?
Thank howellwhid
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the fantastic review! We greatly appreciate the compliments! We are very fortunate to have so many amenities close by with a great view! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience...

Milton Keynes, United Kingdom
Reviewed February 15, 2017 via mobile

Stayed for 3 nights and found the hotel totally pleasant. Very spacious rooms, comfortable beds and shower facilities were fine. Breakfast was quite limited but just enough to not get bored of the spread. Hotel has a fitness centre which is very basic, can't do a proper workout but keeps you tied over. Price was good, about £80 per night...

 Report
Helpful?
Thank grv89
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the kind review! We are very happy you enjoyed your visit with us. I will address the housekeeping issue appropriately. We also offer access to LA Fitness across the street free for all hotel guests. We hope you made it back home safe. We look forward to your next visit. Please send you and your loved ones...

Alta Loma, California
Reviewed February 14, 2017

The ac was broken again.. 3 time I have stayed in this hotel and the ac was broken.. it forces you to have to get a fan from the front desk and open your window on a busy street just too stay cool....

Review collected in partnership with Best Western
 Report
Helpful?
Thank kameronh2017
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for taking the time to complete a review for our hotel. We apologize for the inconvenience you experienced during your stay with us. The issue has been resolved. I am pleased we were able to come to an agreeable resolution when we spoke on the phone. we look forward to your next visit with us. Please send our...

Reviewed February 3, 2017 via mobile

Enjoyed every bit of my stay. The room was spacious and comfortable and the front desk staff was incredible. Would definitely stay at this location again. Great location with accessibility to good restaurants and shopping.

 Report
Helpful?
Thank Jarron S
Frank F, Manager at BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario, responded to this review

Thank you for the fantastic review! We are very excited that you enjoyed the accommodations and the friendly staff! We are very fortunate to be close to so many amenities. We look forward to seeing you on your next visit. Please send our best to you and your loved ones! Sincerely, Frank Fales Operations Manager

Questions? Get answers from hotel staff and past guests. Ask a question

88 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (35)
Viewed
View from Room (5)
Viewed
Hotel & Grounds (4)
Viewed
Room/Suite (15)
Viewed
Pool/Beach Area (2)
Viewed
Bathroom (2)
Viewed
Other (7)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (53)
Viewed
Room/Suite (22)
Viewed
Hotel & Grounds (9)
Viewed
Business Center/Function Rooms (12)
Viewed
Dining (4)
Viewed
Pool/Beach Area (5)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rancho Cucamonga
2.0 mi away
Hilton Garden Inn Ontario / Rancho Cucamonga
Hilton Garden Inn Ontario / Ranc...
#1 of 9 in Rancho Cucamonga
468 reviews
2.0 mi away
Aloft Ontario-Rancho Cucamonga
Aloft Ontario-Rancho Cucamonga
#4 of 9 in Rancho Cucamonga
591 reviews
1.3 mi away
Four Points by Sheraton Ontario-Rancho Cucamonga
Four Points by Sheraton Ontario-...
#6 of 9 in Rancho Cucamonga
297 reviews
Show Prices
Show Prices
Show Prices
2.7 mi away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
3.8 mi away
Azure Hotel & Suites Ontario Airport
1.9 mi away
Homewood Suites by Hilton Ontario-Rancho Cucamonga
Homewood Suites by Hilton Ontari...
#3 of 9 in Rancho Cucamonga
356 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in the heart of Rancho Cucamonga, California, the Best Western Plus Heritage Inn is located just a short distance from many entertainment, shopping, and dining options including Victoria Gardens Shopping Center. ... more   less 

Additional Information about BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario

Address: 8179 Spruce Avenue, Rancho Cucamonga, CA 91730
Location: United States > California > Rancho Cucamonga
Price Range: $111 - $182 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario 2.5*
Number of rooms: 115
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Priceline, Hotels.com and Best Western so you can book your BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Rancho Cucamonga
Rancho Cucamonga Best Western
Hotel Style:
#1 Family Hotel in Rancho Cucamonga
#3 Business Hotel in Rancho Cucamonga
#3 Romantic Hotel in Rancho Cucamonga
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario staff and other travelers.
4 questions
Ask a question
Las Vegas, Nevada
2 months ago
Uturoa, French Polynesia
over a year ago
over a year ago

See all questions (4)

Questions? Get answers from BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“If rm terrible cntct bkg agent. Franchise. Cntct corp if booked direct with B/W. Bad svc by franchise owr/staff is bad reflection on corp.”
 of 5 bubbles jsfmotorhead, Jan 31, 2017 | Read review
“One side will have a view of the mountains which is lovely (when there is no smog)”
 of 5 bubbles Nini2426, Jan 18, 2017 | Read review
“Great view of the mountains on the east side of the hotel”
  • View of the mountains
 of 5 bubbles swalcrown, Jan 17, 2017 | Read review
“I always ask for quiet room on top floor and away from elevators & ice/vending machines.”
 of 5 bubbles desertjoe, Nov 27, 2016 | Read review
“My room on the fifth floor was extremely quiet.”
 of 5 bubbles chazrb27, Nov 9, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question