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Hilton Garden Inn Ontario / Rancho Cucamonga

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Hilton Garden Inn Ontario \/ Rancho Cucamonga
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459 Reviews from our TripAdvisor Community

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Showing 442: English reviews
Reviewed 3 days ago NEW

This was my 3rd stay at this hotel which is beautiful and located near the mall and tons of restaurants. Staff was very friendly and helpful. The hot breakfast options were wonderful and having a fitness center to work it off in was a bonus. No additional charges for parking or Wi-Fi were a definite bonus.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank towannaa
Murfreesboro, Tennessee
HOTEL’S FAVORITE REVIEW
Reviewed November 6, 2016

Wow! Spent 3 days here for the Breeders Cup. The room rate was fantastic, a little ways away from the race track but the rate was unbelievable. The staff was fantastic! The owners/manager of this hotel needs to reward the staff, Tara, Nicole, Diego, (Valerie?) I forget all the the names of employees I encountered but they all have a...

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Thank wingslogo84
About Hotel's Favorite Review
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Dear wingslogo84: WOW!! What a glowing review! Thank you for sharing this excellent review with the TripAdvisor community! We will continue with our commitment to keep our Hotel beautiful and clean for all of our guests who come to stay with us. Thank you for the business and we appreciate you. Best wishes, Monique Yiatras Hilton Garden Inn Ontario /...

Sussex, WI
Reviewed 4 days ago NEW

What a great choice for my stay, convenient to any store, food, freeway and the airport with a gorgeous view of the mountains. Everyone was friendly and helpful which is something that is normally difficult to come by in California

Review collected in partnership with Hilton Garden Inn
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Thank Brain K
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Brain, it sounds like you had an amazing stay! We're so happy our staff shared big smiles and made your stay memorable. The Hilton Garden Inn staff just loves taking care of our guests. We can't wait to see you again. Monique Y. Manager

Winchester, Virginia
Reviewed 1 week ago

Not the best choice. Plenty of other hotels that would exceed the accommodations and level of service of this location. Poor service, rooms were average at best, and on site dining had poor quality of food.

Review collected in partnership with Hilton Garden Inn
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Thank Benjamin C
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Benjamin, thank you for staying with us, and letting us know the areas where we need to improve. We love providing our guests with a terrific experience, so we apologize for falling short this time. Please give us another opportunity as we'd love to make your stay perfect in every way. Monique Y. Manager

Bristol, United States
Reviewed 1 week ago

The staff were very friendly and the room was clean and spacious. There are several restaurants within walking distance and it's close to the freeway. The workout room is large and each station has it's own TV.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rodney G
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Rodney,thanks so much for the great review! I appreciate you noting many of the things that makes staying with us so enjoyable. We want our guests to leave happy and we are glad we met your expectations. Hope to see you again soon! Monique Y. Manager

Chino, California
Reviewed 2 weeks ago

Nice stay except the fact that our bed was too lumpy. We had to hook up the TV cable and plugged in the phone jack ourselves which is not a big deal but those should have been taken cared of prior to the guest arriving.

Review collected in partnership with Hilton Garden Inn
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Thank nml2017
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Thank you for staying with us, and letting us know the areas where we need to improve. We love providing our guests with a terrific experience, so we apologize for falling short this time. Please give us another opportunity as we'd love to make your stay perfect in every way. Monique Y. Manager

PA
Reviewed 3 weeks ago

Stayed here for the Rose Bowl and Parade to get away from the craziness ... It was a perfect spot. This HGI delivered the expected level of service and accommodations you would expect from a typical HGI ... that is why it is so comfortable. WOW .. what a great location right next to shopping and also highly rated TripAdvisor...

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Thank Chuck2010
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hello Chuck, thank you for the great review and PERFECT SCORE! We are so happy the staff made your stay especially memorable and your found the hotel to be exceptional! All of us at the Hilton Garden Inn can't wait to see you again! Monique Y Manager

Tehachapi
Reviewed 3 weeks ago via mobile

Went for a training in the area and booked fairly last min. Hotel was clean and in a great location. Big outlet mall across the street.. although it's within walking distance, I recommend parking at the mall due to its size. Victoria Gardens is an even nicer mall just a few miles away. Rooms were clean - but lacked a...

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Thank Kris T
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Hi Kris, it sounds like you had an amazing stay! We're so happy that your stay was memorable. The Hilton Garden Inn staff just loves taking care of our guests. We can't wait to see you again. Monique Y. Manager

Palo Alto, California
Reviewed 3 weeks ago

I always choose Hilton garden inn when traveling for work in this area because it's so convenient. The hotel itself is clean, staff is friendly, close to restaurants and shops, and overall just a great stay.

Review collected in partnership with Hilton Garden Inn
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Thank jshergill09
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Thanks so much for the great review! I appreciate you noting many of the things that makes staying with us so enjoyable. We want our guests to leave happy and we are glad we met your expectations. Hope to see you again soon! Monique Y. Manager

Ontario, California
Reviewed 3 weeks ago

Had a wonderful experience during my stay. Staff is great, rooms are great, and location is great. The customer service is what will bring me back again. Staff is kind and attentive. And a keurig in room is an added touch.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Rosa C
Monique Y, Manager at Hilton Garden Inn Ontario / Rancho Cucamonga, responded to this review

Thanks so much, Rosa, for the 5 STAR rating! Our entire staff at Hilton Garden Inn, Rancho Cucamonga loves receiving reviews like yours! So glad you had a memorable stay and we look forward to your next visit. Monique Y. Manager

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Centrally located near the intersection of I-15 and I-10, the Hilton Garden Inn Ontario/ Rancho Cucamonga hotel lets you make the best of your time in Central Southern California. When you stay here, you are only four miles from Ontario International Airport and within easy reach of nearby corporations, restaurants and shopping. Keep connected with complimentary WiFi and 24-hour business center. Stay active with a workout in the fitness center and a swim in the pool. Refuel with a cooked-to-order breakfast and dinner in the Great American Grill(R) restaurant. Three flexible function rooms and a dedicated events team will help make sure your Rancho Cucamonga, CA meeting or event goes without a hitch. ... more   less 

Additional Information about Hilton Garden Inn Ontario / Rancho Cucamonga

Address: 11481 Mission Vista Dr, Rancho Cucamonga, CA 91730-6056
Location: United States > California > Rancho Cucamonga
Price Range: $120 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ontario / Rancho Cucamonga 3*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Hotels.com and Travelocity so you can book your Hilton Garden Inn Ontario / Rancho Cucamonga reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Ontario / Rancho Cucamonga Hotel Rancho Cucamonga
Hilton Rancho Cucamonga
Rancho Cucamonga Hilton
Hotel Style:
#2 Business Hotel in Rancho Cucamonga
#3 Family Hotel in Rancho Cucamonga
#4 Romantic Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travelers have asked, with answers from Hilton Garden Inn Ontario / Rancho Cucamonga staff and other travelers.
3 questions
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Questions? Get answers from Hilton Garden Inn Ontario / Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Restaurant in the lobby, meeting place in the lobby for business.”
 of 5 bubbles 945iqbalk, Nov 1, 2016 | Read review
“I couldn't tell which room would be best as I've been here just once and it was ok, second floor room.”
 of 5 bubbles KlawN, Oct 3, 2016 | Read review
“Room 204 had decent view of the mountains.”
 of 5 bubbles BullRay, Sep 4, 2016 | Read review
“Top floor, north facing rooms have great mountain views.”
 of 5 bubbles Tanstaafl75034, Aug 23, 2016 | Read review
“Had an upper 4th floor room- very quiet.”
 of 5 bubbles gczar2016, May 22, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question