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Courtyard Ontario Rancho Cucamonga

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Courtyard Ontario Rancho Cucamonga
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192 Reviews from our TripAdvisor Community

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Showing 190: English reviews
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

In SoCal for a business trip and needed a hotel close to the airport for a dreadfully early flight. I typically stay in Hilton properties but was glad to check in here. The rooms are newly renovated, thoughtful and beautiful! The staff is very nice. Everyone was dressed in NFL fan gear to promote their happy hour and free popcorn... More 

Helpful?
Thank Nzinga H
NathanEnnisAGM, Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for sharing your experience. We are glad to see the misunderstanding with the to-go food order did not take away from the overall experience you had. We appreciate your feedback and are delighted to hear that you had a great stay. Please consider our hotel again when business brings you back to the Rancho Cucamonga area. Best Regards,... More 

Tehachapi, California
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 25, 2016

I stay at this hotel quite often. The staff and Manger always go above and beyond for all the guest. I have recommend this hotel to my colleagues and they all agree this place is a WOW! Great location. Hotel is modern and up to date. The Ontario Mills mall is across the street. I can't say enough about the... More 

Helpful?
Thank mack m
Marjorie C, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Dear mack m, It is ALWAYS our pleasure to have you stay with us and thank you so much for taking the time to write such a kind review. We certainly look forward to your next stay and having the opportunity to provide you with memorable service. Thank you! More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 14, 2016 via mobile

It was an ok stay we paid 160 supposably with freee breakfast but when we checked in the lady said it was booked without breakfast when we are gold members but anywaysssss the room was good very clean and well kept up would stay here again when in town.

Helpful?
Thank Guadalupe A
Marjorie C, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Dear Guadalupe A, Thank you so much for taking the time to write a review of our hotel. As a valued Gold Elite Member, I am pleased you enjoyed the clean and well maintained room, but I am disappointed to hear about the confusion regarding breakfast. We do have Breakfast Packages available, but unfortunately complimentary breakfast is not an Elite... More 

Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 27, 2016

The Courtyard Ontario Rancho Cucamonga is a nice, super clean, modern hotel with excellent service.... but the mattress was way too soft and mushy. If you require a really firm mattress this would be a deal breaker for you. We were with a group of people for a baseball tourney and many of them had the same type of mattress.... More 

Helpful?
Thank jameshE6045JO
Tharaldson, Guest Relations Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for your feedback on your recent stay at our hotel. We are happy to hear that you liked the hotel, except for the mattresses. We appreciate your comments and have shared them with the hotel team to see how we can better improve on this in the future. Have a Great Day! Amy Trostle More 

Richland, Washington
Level Contributor
277 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed July 15, 2016 via mobile

I spent 3 nights here for business travel and was pleased with my stay. The staff were very friendly and helpful. The lobby restaurant offered a nice variety of menu offerings at all times. The room had a fridge but no microwave, which was fine with me. I would return.

Helpful?
Thank cwvw79
Michelle S, Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for sharing your thoughts regarding your recent stay with us. We are pleased to hear you enjoyed our Bistro and found the staff friendly and helpful. We hope to see you again soon! Best wishes, Michelle Steiner Assistant General Manager 909-481-6476 More 

Winston Salem, North Carolina
Level Contributor
44 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 stars Reviewed June 22, 2016 via mobile

This hotel used to be one of my favorites to stay at in the area. Each and every visit gets more expensive and the service is not as good as it used to be. The rooms are falling apart. The air conditioner doesn't work, the toilets won't cut off and the noise level gets louder. Parking is awful. The front... More 

Helpful?
Thank Luvtotravel2016
Michelle S, Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Thank you for taking the time to share your recent experience at the Courtyard Ontario Rancho Cucamonga with us. As the maintenance of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the maintenance team in an effort to improve our... More 

Spring Hill, Tennessee
Level Contributor
81 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 stars Reviewed June 5, 2016

As a current Marriott Rewards member (former Platinum Elite Premier, currently Gold), I have stayed at literally many, many Marriott properties all over the US and abroad. As such, I am well aware of Marriott standards, level of service, amenities, and consider myself a good judge of Marriott properties overall. I stayed at this property as part of a business... More 

Helpful?
Thank usscvr
Marjorie C, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Dear usscvr, Thank you for taking the time to submit a review of our hotel, the Courtyard Rancho Cucamonga. As a valued Marriott Rewards Gold Member, we see that there is room for improvement based on your feedback. We appreciate your kind comments regarding our staff and facility; however, we also noticed that there were several missed opportunities. Please accept... More 

Tampa, Florida
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 10, 2016

I stay here when in town for business. Good restaurant for easy meals and consistent and price is good. Place is near my needs and associates are all very friendly, As a Marriott member, I support this chain and this hotel is best in area.

Review collected in partnership with this hotel

Helpful?
2 Thank cargue2
Marjorie C, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

We appreciate your loyalty to the Courtyard brand and are so glad we are able to deliver friendly, consistent service during your travels. Thank you for your positive review and we'll see you soon! More 

Huntsville, Alabama
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 10, 2016

The staff was friendly and helpful. They had a complimentary wine tasting during happy hour which was a nice treat. My room was beautiful and very clean. Since I was the customer of the day, I received a complimentary upgrade to a suite ... what a wonderful surprise!

Review collected in partnership with this hotel

Helpful?
2 Thank donnabK9453DK
Marjorie C, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Our "Guest of the Day"!!! Thank you so much for reviewing our hotel and sharing your experience with other travelers. Our complimentary wine tasting during Happy Hour has been a big hit and we are glad you were able to take advantage of it. We hope to continue to exceed your expectations the next time you visit! More 

Louisville, Kentucky
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 10, 2016

This place is always clean and the service is great! Not too far from the airport and close to a lot of great restaurants. I would highly recommend this place if you are traveling to Rancho for business or personal.

Review collected in partnership with this hotel

Helpful?
2 Thank ryanmbenningfield
Marjorie C, General Manager at Courtyard Ontario Rancho Cucamonga, responded to this review

Located less than 4 miles from the Ontario International Airport and surrounded by restaurants like BJ's Restaurant and Brewhouse, Famous Dave's BBQ, and Lazy Dog Café, we are an ideal location for a trip to Rancho Cucamonga. I am so pleased you think so too! We truly appreciate your kind comments and recommendation of our hotel. If we can ever... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
GreenPartner Learn More
About the property
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Free Parking
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
We feature 100% Non-Smoking Rooms at our location! The Courtyard by Marriott Ontario-Rancho Cucamonga meets your unique needs with a spacious, functional, and well-appointed guest room; a hot breakfast buffet; and personal service. Located in the heart of the growing business district of Rancho Cucamonga, we are also centrally located to Ontario, Upland, Fontana, and Chino. The Courtyard by Marriott Ontario-Rancho Cucamonga welcomes you to our brand-new hotel! ... more   less 

Additional Information about Courtyard Ontario Rancho Cucamonga

Address: 11525 Mission Vista Dr, Rancho Cucamonga, CA 91730-6085
Location: United States > California > Rancho Cucamonga
Price Range: $133 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Ontario Rancho Cucamonga 3*
Number of rooms: 117
Reservation Options:
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Also Known As:
Courtyard By Marriott Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Courtyard Rancho Cucamonga
Marriott Rancho Cucamonga
Rancho Cucamonga Courtyard
Rancho Cucamonga Marriott
Hotel Style:
#1 Business Hotel in Rancho Cucamonga
#5 Romantic Hotel in Rancho Cucamonga
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