We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Book On TripAdvisor Bonus Book your hotel on TripAdvisor — then save 20% on things to do for your trip. Use code BOOKTOSAVE.

Holiday Inn Express Ontario Airport - Mills Mall

Book on TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Holiday Inn Express Ontario Airport - Mills Mall
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

108 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 101: English reviews
Mexico City, Mexico
Level Contributor
23 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

The hotel is behind the freeway, during my stay they were doing some remodeling to the reception and dining area, it was a little be annoying, but I guess it will be worth it once the finish the work. The pool is nice specially in summer, it has a beach feeling with palm trees and the overall look of the... More 

Helpful?
Thank Bernardo B
San Diego, California, United States
Level Contributor
25 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed June 18, 2016

The list of things that are wrong at this hotel, Waited 1 hr past check in time of 3PM to get my room ready, unacceptable Spa was only warm and tile inside was grungy, lack of maintenance there and around the pool. Half the parking lot blocked off due to repaving and striping, they didnt tell me ahead of time.... More 

Helpful?
Thank Martin S
IHGService, Guest Relations Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Dear Martin S, Thank you for taking the time to review our hotel. It is regrettable to hear the level of service you received at check in did not live up to your expectations. We would like to apologize for the overall dissatisfaction you had experienced during your stay. It is certainly not our intent to inconvenience our valued customers,... More 

Level Contributor
100 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 stars Reviewed April 23, 2016 via mobile

Nice stop for Rancho Cucamonga Quakes games. Stayed here numerous times, most satisfactorily. However, on my latest stay, I chose a Handicap room, as I don't step up as well as I used to. Check out the toilet in room 143. Uh, so, if someone in a wheelchair had this room, would they be able to comfortably do their business... More 

Helpful?
Thank BrianMillerSantee
Oceanside, California
1 review
3 of 5 stars Reviewed April 9, 2016

I'm going to start this from the beginning. Upon our arrival we had to wait--give or take--fifteen minutes to be able to actually check into our room; there seemed to be some confusion with what rooms we had, but that was understandable since we were a fairly large group (there were 15 of us). However my main complaint comes from... More 

Helpful?
Thank natkwells
customercarerancho, Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Thank you for taking the time to post a review, Wow a tropical storm. I’ am sorry to hear that and I apologize for your experience, I will definitely follow up with maintenance about the shower and the air conditioner. Our elevators are maintained on a monthly basis to ensure the safety of our guest, I have followed up with... More 

Maunaloa, Hawaii
Level Contributor
24 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed March 23, 2016 via mobile

We have stayed here 4 times and really like the hospitality of the front desk. Pedro and Yessica, Van. Great location, We stayed and visited family. Good meeting place and home base for all So Cal activities Very clean and surprisingly QUIET so close to the airport. We will definately stay here again!

Helpful?
Thank Kumukari
Hartford, Connecticut
Level Contributor
81 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed March 20, 2016

Nice clean place and it was in excellent shape. We will likely use that place again when we return to the area. There were some fast food restaurants located around the corner (walking distance). Breakfast was good, the staff friendly, and the atmosphere was very good. It had an outdoor pool (unknown if it was heated). One thing I noticed... More 

Helpful?
Thank wp912
Galena, Illinois
Level Contributor
285 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed February 17, 2016 via mobile

The hotel room was clean and kept up. I was not overly excited that they had to make a copy of my credit card. My guess is they don't have the most current technology to run chip cards. Taking copies is a very dated practice and is concerning with all the identity theft that goes on.

Helpful?
1 Thank Burns57777
IHGService, Guest Relations Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Dear Burns57777, Thank you for taking the time to share your feedback with us on your recent stay. We are delighted that you found our rooms clean and well maintained. However, we regret that we fell below your expectations with regards to the service rendered by hotel staff. Rest assured, we shared your feedback with the teams concerned for review,... More 

Albuquerque, New Mexico
Level Contributor
103 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed January 26, 2016

The basics are intact at this property, but I didn't discover the warm-fuzzy I would like. Mediocre performance is the best I can say about this team. Nothing worthy of making me want to come back. One thing I hate is a room rate that changes during my stay. The advertised rate online is an average. I agree to that... More 

Helpful?
Thank pestpilot
IHGService, Guest Relations Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Dear pestpilot, Thank you for taking the time to write a review of your recent stay and for being a loyal IHG Rewards Club Elite Ambassador member. It is truly regrettable that you only found our hotel at its average best. I also apologize for any inconvenience you may have experienced with the service you have received. Although I would... More 

Chicago, Illinois
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 13, 2016 via mobile

First of all, I am an IHG Spire member and have stayed with Holiday Inns all across the country and have never been treated so badly. Second, they will make a copy of your credit card and put it in a drawer there at the front desk where it can be accessed by any of their employees that are up... More 

Helpful?
1 Thank jcford007
IHGService, Guest Relations Manager at Holiday Inn Express Ontario Airport - Mills Mall, responded to this review

Dear jcford007, Thank you for taking the time to write a review of your recent stay. It is regrettable that the overall level of service you have received did not meet our expectations let alone yours. Allow me to follow-up on these concerns and have the opportunity to regain your faith in our hotel. I have sent you a private... More 

McAllen
Level Contributor
20 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed January 4, 2016 via mobile

I stayed there for a couple of Nights pretty std hotel the attention was good and lots of places to have dinner near by, a large outlet mall just acriss the street they helped us check in early so that was pretty nice of them i will be staying there again.

Helpful?
Thank pestw
Questions? Get answers from hotel staff and past guests. Ask a question

32 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (8)
Viewed
Other (8)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (5)
Viewed
Room/Suite (6)
Viewed
Bathroom (1)
Viewed
Dining (3)
Viewed
Business Center/Function Rooms (2)
Viewed
Pool/Beach Area (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Rancho Cucamonga
0.8 mi away
Country Inn & Suites By Carlson, Ontario at Ontario Mills
0.2 mi away
Hilton Garden Inn Ontario / Rancho Cucamonga
Hilton Garden Inn Ontario / Ranc...
#2 of 9 in Rancho Cucamonga
4.5 of 5 stars 392 reviews
1.2 mi away
Aloft Ontario-Rancho Cucamonga
Aloft Ontario-Rancho Cucamonga
#4 of 9 in Rancho Cucamonga
4.0 of 5 stars 550 reviews
Show Prices
Show Prices
Show Prices
0.2 mi away
Courtyard Ontario Rancho Cucamonga
Courtyard Ontario Rancho Cucamon...
#5 of 9 in Rancho Cucamonga
4.0 of 5 stars 189 reviews
0.7 mi away
Hampton Inn & Suites Ontario
1.9 mi away
BEST WESTERN PLUS Heritage Inn Rancho Cucamonga/Ontario
BEST WESTERN PLUS Heritage Inn R...
#1 of 9 in Rancho Cucamonga
4.5 of 5 stars 375 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
Official Description (provided by the hotel)
Welcome to The Holiday Inn Express Hotel & Suites Rancho Cucamonga. A 100% non-smoking hotel in Rancho Cucamonga, CA, we are the newest Holiday Inn Express Hotel & Suites. We are just 5 minutes from Ontario Airport (ONT), and we offer a complimentary taxi to the Ontario Airport with advanced notice. The unique design of the suites include some with Jacuzzi suited for the needs of business and leisure travelers. Swim year round in our outdoor heated pool, relax in our hot tub or workout in the fitness center. Catch upon work in our business center or in the comfort of your room with our fast & free wireless and wired high-speed Internet. Our two boardrooms, conference rooms and outstanding service make this Holiday Inn Express the place to meet. This nice, upscale hotel is located just minutes from Ontario International Airport, Ontario Convention Center, Ontario Mills Mall, Citizen Business Bank Arena and California Speedway. We are just steps away from over 30 restaurants like Famous Dave's BBQ, Dave & Buster, Red Lobster, Boston s, BJ s Brewery and many more. Businesses near hotel: Mercedes Benz training center, Frito Lay, Coca Cola, BMW training center Attractions near hotel: California Speedway, Scandia, Ontario Mills, Victoria Gardens mallThe Holiday Inn Express Hotel & Suites Rancho Cucamonga - always fresh, always clean, everything you expect and much more. ... more   less 

Additional Information about Holiday Inn Express Ontario Airport - Mills Mall

Address: 9589 Milliken Ave, Rancho Cucamonga, CA 91730-6006 (Formerly HI Express Ontario Mills-Airport)
Location: United States > California > Rancho Cucamonga
Price Range: $116 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Ontario Airport - Mills Mall 2.5*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Expedia, Hotels.com, Travelocity, Odigeo, Priceline and Hotwire so you can book your Holiday Inn Express Ontario Airport - Mills Mall reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Express Ontario Airport - Mills Mall Hotel Rancho Cucamonga
Holiday Inn Rancho Cucamonga
Rancho Cucamonga Holiday Inn
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay