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Homewood Suites by Hilton Ontario-Rancho Cucamonga

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Homewood Suites by Hilton Ontario-Rancho Cucamonga
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369 Reviews from our TripAdvisor Community

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Showing 359: English reviews
Castaic, California
Reviewed March 4, 2017

For as long as my stay is. I wish they offered more perks, i.e. 1 free night for every 4th night stay. Especially since I'm a Hilton Honors member. But over all everything else is fine. The rooms are clean, beds are comfortable, and staff is very friendly .

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Helpful?
Thank ss4bsmom
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Hi again ss4bsmom, I am happy you have shared your feedback with the other travelers here on TripAdvisor.com. We certainly appreciate all of our guest's honest feedback and I cannot wait for your Hilton Honors status to go from Silver to Diamond in just a hop, skip and a jump! With Diamond status comes lots of great perks and benefits...

Maricopa, Arizona
Reviewed March 3, 2017

The room was in need of repair, the A/C sounded like a helicopter, the shower head was not adjustable and felt like needles, the drawers in the bedroom did not close properly, the ceiling fan in the bedroom only worked on low and the refrigerator was very noisy.

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Helpful?
Thank glohays17
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Hello glohays17, Thank you for sharing your experience with us. I apologize that your time with us was less than satisfactory. I can assure you that we will take the necessary actions to correct any flaws in the guest room you were placed into. Again, I apologize and we hope you will visit us again in the near future when...

Auburn, Washington
Reviewed February 28, 2017

Would highly recommend this hotel and location. Easy to get to anywhere from here, employees and guests were considerate and friendly. Front desk was exceptionally helpful and very considerate of our situation!

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Helpful?
Thank BSENana
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Hi BSENana, Wow! Thank you for sharing such a great review with other travelers here on TripAdvisor.com. We are so glad that you enjoyed your time with us and appreciate your recommending our hotel to others. Your recommendation is among one of the best compliments you could possibly give! Thanks again. Best, Stephanie Lopez

Chino, California
Reviewed February 22, 2017

Took a road trip from Atlanta to California. Stayed at Hometown Suites for a week. The hotel was very clean. Loved the suites with a living room, kitchen and separate bedroom. The breakfast and dinner were a plus.

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Helpful?
Thank Janette P
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Janette P, We are so glad you chose to make Homewood Suites by Hilton Rancho Cucamonga, CA a stop on your road trip! It is great to have read that you "loved" your suite. We are certainly proud of our suites and are pleased to have had the opportunity to share our product with you while you were a guest...

Visalia, California
Reviewed February 20, 2017

We like to stay by the Ontario Mills Mall because it has so much to offer! We love all the dining options around and this Hilton didn't disappoint in their customer service, room expectations, etc! I would definitely stay here again!

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Helpful?
Thank slmawhiney
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear slmawhiney, Thank you so much for your review of our hotel. We are thrilled to know that you enjoyed your stay with us. Thank you for highlighting our wonderful location and great customer service. We look forward to welcoming you back soon! Warm Regards, Heather Cristler Assistant General Manager

Dallas, United States
Reviewed February 19, 2017

Eggs come from chickens not boxes. Powdered eggs are nasty. I wish I have eggs that come from chickens and bacon freshly cooked. I love Hilton garden Inn's breakfast as it has real eggs and real meat cooked on a griddle not a box to microwave meal.

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Helpful?
Thank K9791HBjerrys
Heather C, Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear K9791HBjerrys, Thank you for taking time to provide your feedback. We apologize that we failed to meet your expectations. We hope if you choose to return we can provide a more memorable experience. Sincerely, Heather Cristler Assistant General Manager

Plain City, Ohio
Reviewed February 15, 2017

Everything about my stay at this hotel was exceptional with one very large exception. This property was recommended to me by my customer, California Steel who told me that I could receive a discount on the room rate as they have an agreement with this hotel for their business partners.. When I booked online, I called the hotel to inquire...

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Thank 980lesr
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Thank you for your review 980lesr, While I apologize that the California Steel rate was unavailable upon check-in and that we were unable to change your confirmed rate to that of the California Steel rate, I am glad that you enjoyed your stay! I will be speaking to our front desk team to ensure that they are all aware of...

Rancho Cucamonga, United States
Reviewed February 14, 2017

This is a favorite place of ours to stay. The hot breakfast if fantastic! My favorite is making the waffles and putting strawberries and whipped cream. Everyone is friendly and professional, everywhere is neat and clean. Ample parking.

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Helpful?
Thank 630thaliac
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear 630thaliac, We are ecstatic to have read that our hotel fits within your favorites! Thank you for sharing your breakfast experience with our viewers here on TripAdvisor.com. We can't wait to see you again. Sincerely, Stephanie Lopez

El Dorado Hills, California
Reviewed February 11, 2017

My stay was pleasant and all staff most helpful and courteous. My only negative comment is that the food provided was normally not hot. It was at best lukewarm especially during the evening happy hour. I stayed for 6 weeks so it wasn't just a 1 time thing.

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Helpful?
Thank dlagala
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear dlagala, It was a pleasure to have you as a guest of ours while you were away from home and I appreciate your honest feedback concerning our food. I can assure you that I will take this feedback back to our kitchen staff to ensure we resolve this concern moving forward. It is my hope that you will allow...

Rancho Cucamongo, United States
Reviewed February 10, 2017

The first room they gave us was NASTY. Including a pic my wife took that was filled with dirt. The 2nd room was better but had hair on the floor, in the pillows. We have a 15 month old daughter and she was picking stuff up off the floor. We did receive an upgrade to a better room (which even...

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Helpful?
Thank ebonis483
Stephanie L, General Manager at Homewood Suites by Hilton Ontario-Rancho Cucamonga, responded to this review

Dear ebonis483, Thank you for your review here on TripAdvisor.com. We apologize that our hotel was not the right fit for you and your family. We wish you the best in all of your travels. Regards, Stephanie L

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Room Service
  • Restaurant
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Homewood Suites by Hilton Ontario-Rancho Cucamonga

Address: 11433 Mission Vista Drive, Rancho Cucamonga, CA 91730
Location: United States > California > Rancho Cucamonga
Price Range: $132 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Ontario-Rancho Cucamonga 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Homewood Suites Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Homewood Suites Rancho Cucamonga
Homewood Rancho Cucamonga
Rancho Cucamonga Homewood Suites
Hotel Style:
#1 Romantic Hotel in Rancho Cucamonga
#2 Family Hotel in Rancho Cucamonga
#4 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travelers have asked, with answers from Homewood Suites by Hilton Ontario-Rancho Cucamonga staff and other travelers.
1 question
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Questions? Get answers from Homewood Suites by Hilton Ontario-Rancho Cucamonga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“not crime free”
esperandrich, 2 weeks ago | Read review
“The Suite was Nice, Clean and Well Presented as Always. I would not consider staying anywhere else when in the Rancho Cucamonga, Ontario area. This property is close to the Premiere shopping (i . e. Saks Off 5th, Tommy Hilfiger etc) and numerous Restaurants. Moreover, the Customer Service at this Property is Outstanding!”
448eddiel, 2 weeks ago | Read review
“Clean and comfortable”
655jeannies, Mar 16, 2017 | Read review
“The only things I can think of that would be negative comments would be that the toilet flushes rather loudly and also the furnace/heater was kind of loud when it came on. But otherwise, very comfortable room”
chrismQ4505DA, Mar 10, 2017 | Read review
“Great room. ”
janettep163, Feb 22, 2017 | Read review
5 of 5
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