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TownePlace Suites Ontario Airport

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96 Reviews from our TripAdvisor Community

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There are newer reviews for TownePlace Suites Ontario Airport
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Showing 94: English reviews
Indio, California
Level Contributor
108 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 9, 2015

Came into town for a baseball tournament. Perfectly located near shopping, dining, and entertainment in and around Ontario/Ontario Airport. Hotel staff was pleasant and accommodating upon our check-in. They mentioned that if we had any questions about dining or shopping, that they would be happy to assist us. The room was nice and comfortable. Plenty of room for us, and... More 

Helpful?
Thank Jason B
Sheri D, Manager at TownePlace Suites Ontario Airport, responded to this review

Thank you for your review. We are delighted to hear that you enjoyed your stay from the comfort of your suite to the items offered at breakfast. We would be pleased to have you as our guest in the near future. Thank you, The Service Team More 

ventura ca
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed July 1, 2015

My wife and I had to spend a night in Rancho Cucamonga.We had a great stay here. The room was comfy and well appointed. The kitchen had everything. There was a nice flat screen tv. The wifi was strong and had good speed although they claim not fast enough to stream video (there is a paid upgrade for internet access... More 

Helpful?
Thank andrewwx
Sheri D, Manager at TownePlace Suites Ontario Airport, responded to this review

Thank you for your review. We are delighted to hear that you found your stay enjoyable and your suite to be clean and comfortable. We hope to have you as our valued guest in the near future. Thank you, The Service Team More 

Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed June 30, 2015 via mobile

This hotel is in a great location. It's near shopping and restaurants. The staff was very friendly. The rooms were great and comfortable. Our only issue was with the breakfast. It was sad. They had eggs that look like pancakes, in fact I thought they had no eggs till someone got the "pancakes" and found out they were eggs. For... More 

Helpful?
Thank CaliDgaf
Sheri D, Manager at TownePlace Suites Ontario Airport, responded to this review

Thank you for your review. We are pleased that you enjoyed your stay with the exception of our breakfast. TownePlace Suites as a brand has now changed breakfast from stictly continental to a more complete breakfast with egg patties and meat options. The eggs do look different because the idea is to make breakfast sandwiches with the english muffins. We... More 

Huye, Rwanda
Level Contributor
52 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed May 13, 2015 via mobile

Typical Marriott. Clean room, friendly staff, good with kids, everything you need for an extended stay. Good assortment for breakfast and an added snack bar. Across the street from Ontario Mills Mall and many restaurants in the area. Will be staying here again.

Helpful?
Thank Christine C
Sheri D, Manager at TownePlace Suites Ontario Airport, responded to this review

Thank you for your review. We are glad to hear that you enjoyed your stay with us and that you found our staff to be friendly. It is always nice to hear that we are living up to our guests expectations. Have a great day! Sincerely, The Service Team More 

San Francisco, California
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 stars Reviewed May 8, 2015

I had to attend a work training event close to this hotel. There were plenty of choices but wanted to stick with a Marriott (for the points) and had never tried this particular brand out. I had arrived at Ontario airport late around 10pm and found out at the taxi desk they use Yellow Cab as their transport. A taxi... More 

Helpful?
Thank schrap2755
Sheri D, Manager at TownePlace Suites Ontario Airport, responded to this review

Thank you for your review. We srtive to ensure all of our valued guests enjoy their stay with us. We hope to see you agin soon. Have a great day! Sincerely, The Service Team More 

Chesapeake Beach, Maryland
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed May 5, 2015

Pros: Everything was grand. Internet was fast, the bed was comfortable. The studio suited me well. The breakfast was plentiful with a vast selection. The coffee was available 24 hrs. I would stay again.

Helpful?
1 Thank rohi79
Sheri D, Manager at TownePlace Suites Ontario Airport, responded to this review

Thank you for your review. We are delighted to hear that everything was satisfactory and that you would stay with us again. have a great day! The Service Team More 

Redondo Beach, California
Level Contributor
225 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
3 of 5 stars Reviewed April 20, 2015 via mobile

I must say, to write this kinda bums me a lil bit. The property is quite nice, located in an area full of shopping choices and fine restaurants within walking distance. Once I was checked in, the room we had (studio suite #417) was quiet away from the noisy front area which included the pool, which I appreciated. The problem... More 

Helpful?
1 Thank goriajk
Sheri D, Manager at TownePlace Suites Ontario Airport, responded to this review

Thank you for your review. I apologize for the confusion. Marriott does offer the option of Advanced Purchase, this options gives a disounted rate for advance payment. When this option is selected it is very difficult to change it at the property level. I understand the frustration this can cause. I'm glad you liked our location. Have a great day! More 

Silverdale, Washington
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed April 3, 2015

My family of 6 stayed at this hotel for 5 nights. It's one of the older hotels in the Rancho area. (at least it looks that way) The hallway carpets are filthy. We tried to check-in early (about 1:30pm) and was rudely told that no rooms were ready yet. (The front desk girl didn't even take our name or any... More 

Helpful?
Thank FamilyTraveller06
Sheri D, Manager at TownePlace Suites Ontario Airport, responded to this review

Thank you for your review. We do apologize for the issues you experienced during your stay. Wes tive to give outstanding service and it appears that we have fallen short of this goal. Thank you for staying with us. Sincerely, The Service Team More 

Louisville, Kentucky
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed March 19, 2015

We recently spent 2 nights at this hotel. The rooms with 2 beds are very spacious and well-appointed. The location of the property is good.The staff are incredibly friendly, helpful and accommodating. We had a problem with our air conditioning and the staff went out of their way to correct the problem.

Helpful?
Thank Robyn N
Monica L, General Manager at TownePlace Suites Ontario Airport, responded to this review

Thank you so much for the review these really do mean a great deal to us and our future travelers. See you again soon. Thank you for being amazing Monica Lopez General Manager More 

Apple Valley, California
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed March 3, 2015

We stayed at this hotel for an overnighter due to my having an early morning appointment nearby. I was blessed with a friend of mine using his "points" to rent me this room. Overall, the room was very clean and comfortable with nice amenities like a kitchenette and fridge. The room felt "small" compared to other hotels of the same... More 

Helpful?
1 Thank Steve H
Sheri D, Manager at TownePlace Suites Ontario Airport, responded to this review

Hello! I'm sorry to hear that we have fallen short of your expectations. We do strive to provide that service that all of our guests expect. Unfortunately, the layout to the hotel does not fit everyone's expectations. However, on a positive note, we are ungoing a lobby renovation around summertime to enlarge our breakfast area, and our front desk as... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Center with Internet Access
  • Concierge
Official Description (provided by the hotel)
The NEWLY RENOVATED TownePlace Suites by Marriott is your answer to Extended Stay lodging. Each renovated guest room comes with a Fully equipped kitchen, Microwave, Refrigerator, Dishwasher. Room Services such as: Hairdryer, In-room coffee service, Iron w/ironing board, Free Internet Access. Features: Free Fax and Copier Service, Dry Cleaning Service Available, Outdoor Pool/Spa and a Generous Points Program.Conveniently located across the street from Ontario Mills Shopping Center. Walking Distance to dinning, shopping and entertainment. Complimentary Airport Shuttle. ... more   less 

Additional Information about TownePlace Suites Ontario Airport

Address: 9625 Milliken Ave, Rancho Cucamonga, CA 91730-6069
Location: United States > California > Rancho Cucamonga
Price Range: $121 - $217 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — TownePlace Suites Ontario Airport 2*
Number of rooms: 112
Reservation Options:
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Also Known As:
Towneplace Suites Ontario Airport Hotel Rancho Cucamonga
Towneplace Suites Rancho Cucamonga
Hotel Style:
#5 Family Hotel in Rancho Cucamonga
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