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Residence Inn by Marriott Ontario Rancho Cucamonga

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9299 Haven Avenue, Rancho Cucamonga, CA 91730
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Traveler (65)
Room & Suite (41)
Videos (1)
What is Travelers’ Choice?
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About

#2 of 12 hotels in Rancho Cucamonga
Location
4.8
Cleanliness
4.6
Service
4.6
Value
4.6
Travelers' Choice
Enjoy peaceful settings at the brand-new Residence Inn Ontario Rancho Cucamonga, offering free Wi-Fi and breakfast. With a prime location in the Ontario area, our Rancho Cucamonga, CA hotel features easy access to Ontario International Airport as well as the Rancho Cucamonga Epicenter. Kick back in spacious suites with fully equipped kitchens. The hotel also provides an outdoor pool, fitness center and three event rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Free breakfast
Tennis court
Patio
Kids stay free
Parking
Wifi
Paid internet
Hot tub
Pool / beach towels
Outdoor pool
Breakfast available
Complimentary Instant Coffee
Complimentary tea
Snack bar
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Free shuttle or taxi services
Airport transportation
Business Center with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Picnic area
Shared lounge / TV area
Sun loungers / beach chairs
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Allergy-free room
Air conditioning
Desk
Dining area
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Kitchenette
Dishwasher
Microwave
Oven
Refrigerator
Stovetop
Kitchenware
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Business
Green
Languages Spoken
English, Spanish
Hotel links
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Location

Full view
39Car recommended
Grade: 39 out of 100
10Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
152Reviews4Q+A15Room tips
Traveler rating
  • 132
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  • 2
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Tweety9534 wrote a review Nov 2022
Rancho Cucamonga, California2 contributions
We absolutely loved our room, and Michelle helped ensure that we were booked in a room with an oven when we requested that feature. These rooms feel like mini apartments, and they are perfect for a “type-A” traveler like me. I love having control over the foods I eat, so the kitchenette is such a game changer! The staff were all polite and welcoming, and we will definitely be coming back!
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Date of stay: November 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded 1 week ago
Dear Tweety9534, Thank you for selecting our hotel to celebrate your holiday! It's wonderful to know that our team was accommodating during your time with us. Rest assured, your kind words will be shared with the stand-out Guest Service Agent as well as the entire team. We hope to have you back with us again during your next holiday. Thank you for choosing Residence Inn Ontario-Rancho Cucamonga. Warm regards, Amy Stewart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
CHYM wrote a review May 2022
Los Angeles10 contributions15 helpful votes
Hotel's Favorite
We travelled with small children and stayed for two nights. Hotel is nicely situated close to Ontario Mills and the airport. The hotel looks brand new. Parking had paid EV charging stations. The check-in process was smooth and the front desk was friendly. They did acknowledge Marriott platinum status and offered an upgrade which was really nice. The one bedroom suite was immaculate and spacious. The kitchen had all the pans, plates and utensils. The beds were comfortable. The bathroom was clean. The room had multiple charging sockets and a charging station on the work desk. There is a coin laundry facility available onsite and the units were clean. The breakfast is complimentary with good options for kids. The dining room was clean and the staff was attentive. We would definitely consider staying here on our future travels to Ontario, California.
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Date of stay: May 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded May 20, 2022
Dear CHYM, We would like to thank you for taking the time to share about your recent stay with us. We're very pleased to see that you enjoyed the many amenities our hotel has to offer! We're also glad to know that our staff was attentive from check-in to check-out. We hope to have the privilege of accommodating you again in the future! Thank you once again for choosing Residence Inn Ontario-Rancho Cucamonga. Warm regards, Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
alanfv91 wrote a review Nov 2022
Garden Grove, California, United States14 contributions4 helpful votes
The Residence Inn at Ontario/Ranch Cucamonga was a nice location for us to relax after a long weekend at a nearby music festival. The room we stayed in was clean and everything was kept in proper working order. I found the staff to be very friendly and professional. I have no complaints about this location. Nicely done, staff!
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Date of stay: November 2022
Value
Location
Service
Trip type: Traveled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded 2 weeks ago
Dear alanfv91, Thank you for taking a moment to let us know about your recent visit. We're pleased to know that our hotel was your home away from home when attending the music event. It was definitely our pleasure to have you and we hope to accommodate you again very soon. Thank you for choosing Residence Inn Ontario-Rancho Cucamonga. Warm regards, Amy Toscano-Stewart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jgledbythespirit wrote a review Nov 2022
1 contribution
Coming here was a forced thing. Our insurance put us here because our house is under repair for pipe burst for the 2 time in two years. So we were not happy. When we got here we were immediately greeted with warm smiles and kindness. They had decorated the lobby for Halloween. A lot of fun. Were there long enough for Thanksgiving decorations. The whole time we were there Andrea, Heather, Lavar, and several other very kind and personable people from the front counter to the maintenance to housekeeping to the kitchen staff made our stay very comfortable and as much like home as they could make it. Anything I asked they made it happen. The breakfast was wonderful and fulfilling. I was able to have lunch with breakfast stuff which helped alot. Overall, a great home away from home for business or pleasure 😀. Jen Garcia and Frank Beas
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded 2 weeks ago
Dear Jgledbythespirit, We truly thank you for taking the time to share about your recent stay. It's very encouraging to know that you had such an enjoyable stay with us and that our team was accommodating during your time here. Please know that all of your kind words have been shared with the entire hotel. We hope to accommodate you in the future. Thank you for choosing Residence Inn Ontario-Rancho Cucamonga. Warm regards, Amy Toscano-Stewart General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
T RaceY wrote a review Nov 2022
1 contribution
9299 Haven Ave Ontario Ca Residence Inn. Beautiful, clean and professional hospitality. I was greeted by Andrea with class and an eager to help check in and a choice of what floor I wanted to be on. Room included more amenities i could want. Love the location of my room. I was able to park my car in the same area as my room. Side entry was available for use making coming and going easy. Bed was comfortable and clean. Lots of lighting. Work area is spacious. Very clean overall. Will stay here again.
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Date of stay: November 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded 3 weeks ago
Dear Treynuggets, We appreciate you taking the time to share about your recent visit to our hotel. We're pleased to know that our Guest Service Agent was accommodating upon your arrival. Residence Inn is of especially good value for any traveler and we're glad you enjoyed your experience! We look forward to having you back with us again very soon. Thank you for choosing Residence Inn Ontario-Rancho Cucamonga. Warm regards, Gianni F. Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
mnpatel1234 wrote a review Oct 2022
4 contributions
Very clean well maintained hotel, bright colors. Near mall and stores, and short drive from airport convenient. Andrea at front desk was super kind and helpful! Bed is very comfortable. Very Convenient to have kitchen too! Would recommend!
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Date of stay: October 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded 4 weeks ago
Dear mnpatel1234, We would like to thank you for taking the time to share about your recent stay with us. We're very pleased to know that our team member was very helpful. It's also great to hear that you had such an enjoyable experience. We invite you back to visit us again very soon. Thank you for choosing Residence Inn Ontario-Rancho Cucamonga. Warm regards,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kate E wrote a review Aug 2022
2 contributions
We stayed here last year and our experience was very good but this year was a big disappointment. While checking in we were told our room would be serviced every other day which we agreed to. I have no problem making our bed and using towels for more than one day. We were there 6 days and the room was never serviced. On the 4th day we advised the front desk that we needed fresh towels, toilet paper and to have the garbage can emptied. The lady at the desk said we had asked for NO SERVICE when we checked in (that was not true) and they would service the room on the next day - they never came. I saw a cleaning lady working in another room on the same floor and asked her for two towels and TP. She gave them to me, I brought the garbage bag to her cart to get rid of it. I noticed that other residents had stacked their garbage bags at the elevator lobby on our floor and that was left there for 2 days. Every employee we met was very pleasant, but the service was bad to nonexistent. We won't use this hotel again.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded Aug 6, 2022
Dear kateeT4589LK, We truly appreciate you taking a moment to share about your recent stay with us. We're saddened to hear that you had a less than pleasant experience. We sincerely apologize that your room was not serviced properly throughout your visit. Rest assured, your feedback will be shared with the housekeeping and front desk team. It is feedback like yours that helps us improve areas of our operation. Thank you for choosing Residence Inn Ontario-Rancho Cucamonga. Warm regards, Amy T. | General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Benjamin H wrote a review May 2022
1 contribution
Very accommodating, our stay was on short notice and they even allowed us to bring our dog. Amy and Jessica were amazing, treated us like family and made our stay carefree. When we're back in town, we will be staying here. Highly recommended!
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Date of stay: May 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded May 7, 2022
Dear Benjamin, Thank you for taking time out of your day to let us know about your recent visit! We're very pleased to know that our team made you feel right at home! Your feedback is extremely important to us as we use it to find new ways to better accommodate our valued guests. We look forward to the next time you are in the Rancho Cucamonga area. Warm regards, Assistant General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fran K wrote a review Dec 2021
Montville39 contributions58 helpful votes
Management at this property knows how to manage a hotel well! When you walk in there are friendly greetings and a can do attitude. The hotel and the rooms are clean and Covid protocols were followed. The breakfast was good considering Covid limitations. My son enjoyed the peaceful pool and hot tub. On our way out the door to the airport, my son realized his football wouldn't fit in his luggage. He asked a manager if he had a pump to deflate the ball and indeed, he did. The manager was great and helped out right away, going above and beyond. If we are ever in this part of California again, we would definitely repeat our stay!
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Date of stay: December 2021
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded Dec 28, 2021
Dear FranK978, Thank you for taking a moment to let us know about your recent stay! We're very happy to see you and your family had a memorable visit to our hotel. We hope to accommodate you again in the near future. Thank you for choosing Residence Inn Ontario-Rancho Cucamonga. Warm regards, Residence Inn Ontario-Rancho Cucamonga Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
dicegirl70 wrote a review Oct 2021
Watsonville, California16 contributions6 helpful votes
We were upgraded to a one bedroom suite and that is about the first and only time it has been worth being a platinum member thus far. The property reflects that it is a newer residence. It has solid surface flooring that I wish they had continued into the rooms, and a nice pool area. The room itself is spacious, and the full sized kitchen was an added plus. The mattress was firm, and the room we were in 650 (I think) was nice and quiet, and at the end of the hall near exit stairs. Great location and we will stay again next time in Rancho Cucamonga.
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Date of stay: September 2021
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Amy Toscano-Stewart, Owner at Residence Inn by Marriott Ontario Rancho Cucamonga
Responded Oct 13, 2021
Dear dicegirl70, We are happy to hear that you had an enjoyable visit! Delivering memorable experiences is what we are all about here at Residence Inn Rancho Cucamonga. We hope that you come back and visit us anytime you're in the area! Sincerely, RIRC Staff
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$190 - $235 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaRancho Cucamonga
NUMBER OF ROOMS
126
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RESIDENCE INN BY MARRIOTT ONTARIO RANCHO CUCAMONGA $161 ($̶1̶8̶9̶) - Updated 2022 Prices & Hotel Reviews - CA

Frequently Asked Questions about Residence Inn by Marriott Ontario Rancho Cucamonga
Which popular attractions are close to Residence Inn by Marriott Ontario Rancho Cucamonga?
Nearby attractions include Exodus Escape Room (0.2 miles) and W XYZ Bar (0.5 miles).
What are some of the property amenities at Residence Inn by Marriott Ontario Rancho Cucamonga?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Residence Inn by Marriott Ontario Rancho Cucamonga?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Residence Inn by Marriott Ontario Rancho Cucamonga?
Guests can enjoy free breakfast, barbeque facilities, and complimentary tea during their stay.
Is parking available at Residence Inn by Marriott Ontario Rancho Cucamonga?
Yes, free parking is available to guests.
What are some restaurants close to Residence Inn by Marriott Ontario Rancho Cucamonga?
Conveniently located restaurants include B&F Sushi BBQ Japanese Restaurant, Five Star Pizza, and Skipjack Poke Co..
Are there opportunities to exercise at Residence Inn by Marriott Ontario Rancho Cucamonga?
Yes, guests have access to a pool and a fitness center during their stay.
Does Residence Inn by Marriott Ontario Rancho Cucamonga have airport transportation?
Yes, Residence Inn by Marriott Ontario Rancho Cucamonga offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Residence Inn by Marriott Ontario Rancho Cucamonga?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Residence Inn by Marriott Ontario Rancho Cucamonga?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Residence Inn by Marriott Ontario Rancho Cucamonga offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.