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Four Points by Sheraton Ontario-Rancho Cucamonga

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Four Points by Sheraton Ontario-Rancho Cucamonga
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255 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Elk Grove, California
Level Contributor
93 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

The Four Points hotel is not bad. It was clean, roomy and offered some nice room features including a larger mini fridge, microwave oven, and complimentary personal items like a tooth brush (which I totally forgot on this trip). I would recommend asking for the third or fourth floor since the hotel is on a major street so it gets... More 

Helpful?
Thank chickabeegrrl
St. George, Utah
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

We were traveling from Utah for a book signing nearby and just needed a room to sleep in for the night. We arrived after a little after 9pm. We had ordered a non smoking room and the front desk said this is your only option if you want non smoking. The room and bathroom had not been cleaned well, still... More 

Helpful?
Thank stganje
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

The room was not clean when i checked in. There was hair in the shower, shower curtain liner was stained, there was a BO scent in the room. I requested the room to be cleaned and came back to beds not made, recyclables not emptied, amenities not replenished. I contacted the front desk and the answer was there is nothing... More 

Helpful?
Thank barbahug
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

I am so sorry you found your room and bathroom unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest in the... More 

Torrance, California
Level Contributor
6 reviews
2 of 5 stars Reviewed July 15, 2016 via mobile

A very, very almost below-average hotel. Our disappointment stems from an overall lack of attention to basic cleanliness. In particular, the drapes in our room were heavily stained over very large areas and yet were allowed to remain in the room. To us, this shows a lack of caring on the part of owner/manager. Further, there is very inadequate closet... More 

Helpful?
Thank RustyStar333
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

I am so sorry you found your room unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest to ensure you have... More 

Brooklyn, NY
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed June 30, 2016

I stayed here for 5 days and was very impressed with the quality to price ratio this hotel offered. The grounds were immaculate, the rooms were new and clean, the lobby was tidy and inviting, and the pool area was clean with obvious upkeep. I have no complaints during my time spent here. It's location is perfect. You have everything... More 

Helpful?
Thank YankeesFan27
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future. More 

Riverside, California
Level Contributor
1,615 reviews
218 hotel reviews
common_n_hotel_reviews_1bd8 352 helpful votes
4 of 5 stars Reviewed June 14, 2016 via mobile

As a frequent business traveler to this area, I've stayed in almost every hotel from the Ontario airport to the foothills. This is my favorite. It's consistently very good with exceptional front desk staff. If the breakfast were consistently as good (service and selection), they'd get 5 stars.

Helpful?
Thank Kauai-Biz-Traveler
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear traveler, Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Alexandria, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 7, 2016 via mobile

I stayed here for a night with my family and am very pleased. The room is clean and comfortable. It is located on Foothill which is close to plenty of resturants and Victoria Garden mall. I'll stay here again if I'm in the area.

Helpful?
Thank EverlastingSightseer
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear traveler, Thank you for providing valuable feedback. We look forward to your next visit. More 

Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 4, 2016 via mobile

Stayed here a couple of times and have always enjoyed the hotel. Staff have been pleasant and the rooms have been perfect. Clean and comfortable. Plenty of shopping and restaurants near by. Will definitely stay here again when in the area.

Helpful?
Thank noplacelikehome0004
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear traveler, Thank you for the great review. We are pleased to hear that you are satisfied with our service. We hope to see you again in the near future. More 

Fallon
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed May 24, 2016 via mobile

Spent 5 days at the 4-points in Rancho Cucamonga Ca over Spring break. Enjoyed the location! It's close to shopping, movie theaters, restaurant options and freeway access. We were in town to visit family, and we did spend a fair amount of time with them but it was nice to have all the conveniences available to us. The staff at... More 

Helpful?
1 Thank Theresa G
Cape Coral, Florida
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 19, 2016

Very nice hotel. The room was very spacious, very clean, quiet. Breakfast is not included and the restaurant was expensive. The air conditioner was loud and not very efficient. The staff was wonderful and very accommodating. It was close to the beautiful shopping center, Victoria Gardens, so finding a place to eat was easy.

Helpful?
Thank Maria A
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre. ... more   less 

Additional Information about Four Points by Sheraton Ontario-Rancho Cucamonga

Address: 11960 Foothill Blvd, Rancho Cucamonga, CA 91739-9370
Location: United States > California > Rancho Cucamonga
Price Range: $101 - $213 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Ontario-Rancho Cucamonga 3*
Number of rooms: 118
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Also Known As:
Four Points By Sheraton Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
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