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Four Points by Sheraton Ontario-Rancho Cucamonga

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Four Points by Sheraton Ontario-Rancho Cucamonga
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258 Reviews from our TripAdvisor Community

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Showing 248: English reviews
Hennessey, Oklahoma
Level Contributor
216 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

I liked the hotel but the rooms closed to the street were a little noisy. The bed was comfortable and the room was clean. Nice big shower, big enough for two. Very friendly personal at front desk that fixed a problem with my reservation promptly.

Helpful?
Thank Cpharris21
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I recently visited the bar area to watch a football game and enjoy some drinks. The bartender was extremely friendly and mixed up a great old fashioned for me. The food was what was really impressive though. The girl even came out and asked us how we liked it and was very eager to please. We had super delicious street... More 

Helpful?
Thank Chelsea P
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear Chelsea, Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future. More 

Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Checked into the hotel, lobby seemed nice, rooms a little tired but didn't think too much of it as we were only there 2 nights, so we dropped bags and went out for dinner, on our return, I went to climb into bed and found a stain on the sheet! I went to tell my husband he thought perhaps it... More 

Helpful?
Thank Lizzy_C75
Elk Grove, California
Level Contributor
93 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 5 weeks ago via mobile

The Four Points hotel is not bad. It was clean, roomy and offered some nice room features including a larger mini fridge, microwave oven, and complimentary personal items like a tooth brush (which I totally forgot on this trip). I would recommend asking for the third or fourth floor since the hotel is on a major street so it gets... More 

Helpful?
Thank chickabeegrrl
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future. More 

St. George, Utah
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed August 24, 2016

We were traveling from Utah for a book signing nearby and just needed a room to sleep in for the night. We arrived after a little after 9pm. We had ordered a non smoking room and the front desk said this is your only option if you want non smoking. The room and bathroom had not been cleaned well, still... More 

Helpful?
Thank stganje
Level Contributor
3 reviews
3 hotel reviews
1 of 5 stars Reviewed August 5, 2016

The room was not clean when i checked in. There was hair in the shower, shower curtain liner was stained, there was a BO scent in the room. I requested the room to be cleaned and came back to beds not made, recyclables not emptied, amenities not replenished. I contacted the front desk and the answer was there is nothing... More 

Helpful?
Thank barbahug
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

I am so sorry you found your room and bathroom unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest in the... More 

Torrance, California
Level Contributor
6 reviews
2 of 5 stars Reviewed July 15, 2016 via mobile

A very, very almost below-average hotel. Our disappointment stems from an overall lack of attention to basic cleanliness. In particular, the drapes in our room were heavily stained over very large areas and yet were allowed to remain in the room. To us, this shows a lack of caring on the part of owner/manager. Further, there is very inadequate closet... More 

Helpful?
Thank RustyStar333
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

I am so sorry you found your room unacceptable. I can assure you that is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guest room and bathroom clean; my apologies. I hope you consider staying with us again. We’d love to have you as our guest to ensure you have... More 

Brooklyn, NY
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
5 of 5 stars Reviewed June 30, 2016

I stayed here for 5 days and was very impressed with the quality to price ratio this hotel offered. The grounds were immaculate, the rooms were new and clean, the lobby was tidy and inviting, and the pool area was clean with obvious upkeep. I have no complaints during my time spent here. It's location is perfect. You have everything... More 

Helpful?
Thank YankeesFan27
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the not too distant future. More 

Riverside, California
Level Contributor
1,774 reviews
222 hotel reviews
common_n_hotel_reviews_1bd8 370 helpful votes
4 of 5 stars Reviewed June 14, 2016 via mobile

As a frequent business traveler to this area, I've stayed in almost every hotel from the Ontario airport to the foothills. This is my favorite. It's consistently very good with exceptional front desk staff. If the breakfast were consistently as good (service and selection), they'd get 5 stars.

Helpful?
Thank Kauai-Biz-Traveler
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear traveler, Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future. More 

Alexandria, Virginia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed June 7, 2016 via mobile

I stayed here for a night with my family and am very pleased. The room is clean and comfortable. It is located on Foothill which is close to plenty of resturants and Victoria Garden mall. I'll stay here again if I'm in the area.

Helpful?
Thank EverlastingSightseer
76althfer, General Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear traveler, Thank you for providing valuable feedback. We look forward to your next visit. More 

Questions? Get answers from hotel staff and past guests. Ask a question

120 photos of this hotel

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre. ... more   less 

Additional Information about Four Points by Sheraton Ontario-Rancho Cucamonga

Address: 11960 Foothill Blvd, Rancho Cucamonga, CA 91739-9370
Location: United States > California > Rancho Cucamonga
Price Range: $118 - $211 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Ontario-Rancho Cucamonga 3*
Number of rooms: 118
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Also Known As:
Four Points By Sheraton Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
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