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Four Points by Sheraton Ontario-Rancho Cucamonga

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Four Points by Sheraton Ontario-Rancho Cucamonga
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297 Reviews from our TripAdvisor Community

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Showing 287: English reviews
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Pittsburg, California
Reviewed 3 days ago NEW

staff is wonderful. Rooms are clean and well thought out in design. Short stay or long stay you will find the dining area quick and easy. Dining room food quality is good and covers a verity of taste. The area around Four Point is growing an offers a verity of businesses.

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Helpful?
Thank waynet6
Alta Loma, California
HOTEL’S FAVORITE REVIEW
Reviewed February 16, 2017

This Four Pints by Sheraton is near our home. We were having flooring replaced and needed to move out while the work was being done. Having two small dogs, we needed a place that was pet friendly and also convenient for checking on our home during the construction. What a perfect match! We were put on the ground floor in...

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Thank Bet-the-Jet
About Hotel's Favorite Review
Martin S, Front Office Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Thank you for an awesome review Bet-the-Jet! I am so happy we were able to be your home, while yours was being worked on. Your kind words are being shared with our team and they are greatly appreciated. We hope to see you guys again in the future. I hope you are enjoying your home renovations.

Irvine
Reviewed 4 days ago NEW

I have stayed at other Four Points and found this one to be the tops by far. A very clean, modern and well equipped Hotel. Nothing is small about this place. Large lobby, halls and yes even the rooms. I was happy to see a microwave and refrigerator in the room. Staff was excellent. PS: good luck if you drive...

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Thank Michael A
Reviewed 5 days ago NEW

Clean room, Reception staffs were great. Location near Victoria mall a high end strip mall, a great place to dine or shop. Breakfast was sufficient. Sleep quality excellent. I didn't order any room service. However, I did checked out the menu, nice offering.

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Thank Teeger8
El Dorado Hills, California
Reviewed 1 week ago

The bed was not comfortable too soft , fan came on really loud then stopped rather quickly,.A family with two kids apparently checked out but they stayed in lobby alll day long upset and fighting in another language kids tired upset. Unknown what there story was. Location is great for food and shopping .a couple minor clerk mess ups but...

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Helpful?
Thank Art P
Martin S, Front Office Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear Art P, Thank you for taking the time to write a review. It saddens me to hear that your stay with us did not go as panned. Your comments are being shared with our team to discuss how we could have served you better. We our that our great location will bring you back and give us a chance...

Escondido, California
Reviewed 1 week ago

On their website the Sheraton mentioned "free water" , compliments of Dasani . Upon arrival we noticed a single 12oz bottle of water displayed proudly in the room. As this was a business trip and there were two of us sharing the room, my associate went to the front desk and requested a second bottle of water. He was denied....

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Helpful?
Thank Michael S
Martin S, Front Office Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Dear Michael, I am sorry to hear about your negative experience. This is definitely not the type of experience we want our guest to have. Your comments will are being shared with our front desk staff as it seems they have fallen short of our standards. I really appreciate you taking the time to write a review as this is...

Bedford, Texas
Reviewed 2 weeks ago via mobile

After trying several local hotels, I have found the place to stay when in town. Newer, clean, attentive friendly staff, nice rooms, very close to upscale restaurants and shopping. Good breakfast available in the mornings, small bar and happy hour. You will not be disappointed.

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Helpful?
Thank Mike B
Fontana, California
Reviewed 2 weeks ago

The price says it all this place is in a great location near lots of restaurants like Spaghetti factory, there is PHO place that is delicious, a nail salon and the cupcake 106 is one that won on TV show cupcake wars on the food network station. side note-They have delicious cupcakes!. The rooms are very spacious, beds are comfortable...

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Helpful?
Thank Gracie V
Martin S, Front Office Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hello Gracie, I am so happy we were able to meet your needs during your stay in Rancho Cucamonga. Our location is definitely a big plus when it comes to restaurant options and I am glad you were able to benefit from that. Thank you for the review and I hope we can see you again in the future.

Laughlin, Nevada
Reviewed 2 weeks ago

The room was fantastic! Everything is new and above average. The beds were super comfortable! Kudos to the bartender at the small lounge in the hotel. He made us feel special and was super attentive! Thanks, Four Points, for a great stay!!

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Helpful?
Thank carpshark
Martin S, Front Office Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Hi Carpshark, Thank you for the great review. We strive to meet all of our guests needs and I am so happy that our bartender was able to make your stay a special one. We are looking forward to many more great stays whenever your travels bring you back to Rancho Cucamonga.

Thousand Oaks, California
Reviewed 2 weeks ago

The room was nice. It was comfortable clean, ready and serviced my purpose on my business trip. The bed was comfortable. I plugged in my notebook and went to work! It is worth the value and I had a nice view of the snow capped mountains.

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Helpful?
Thank V271MZdavidd
Martin S, Front Office Manager at Four Points by Sheraton Ontario-Rancho Cucamonga, responded to this review

Greetings David, Thank you for your awesome review. I am so glad we could assist you in making your business trip a successful one. You came at the best time of the year to be in a mountain facing room, I am so excited that you got to experience that. We hope to see you again on your next business...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Four Points by Sheraton Ontario Rancho Cucamonga. Close to Ontario Convention Center, Victoria Gardens, Auto Club Speedway, Hyundai Pavilion, Citizens Business Bank Arena, San Manuel Amphitheatre. ... more   less 

Additional Information about Four Points by Sheraton Ontario-Rancho Cucamonga

Address: 11960 Foothill Blvd, Rancho Cucamonga, CA 91739-9370
Location: United States > California > Rancho Cucamonga
Price Range: $123 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Ontario-Rancho Cucamonga 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Four Points By Sheraton Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
4 Points By Sheraton Ontario-Rancho Cucamonga
Four Points Rancho Cucamonga
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Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and other travelers.
1 question
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Rancho Cucamonga, California
6 months ago

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Questions? Get answers from Four Points by Sheraton Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The rooms are not well designed for "Business Travelers" . The bathroom sink is in the same room as the toilet and shower which means, only one guy can get ready at a time. We were there for 5 days and it got frustrating to have to wait until my associate completed his morning routine before I could get started with mine. Something to think about when booking hotels in the future.”
 of 5 bubbles michaelsG7658VX, 1 week ago | Read review
“Ground floor is perfect if you have a dog.”
 of 5 bubbles Bet-the-Jet, Feb 16, 2017 | Read review
“If a quiet room is your preference, state that when making your reservations. ”
 of 5 bubbles Sixgill, Feb 14, 2017 | Read review
“For the cleaning crew, yes (personal amount)”
 of 5 bubbles G6222VRdonnaa, Feb 7, 2017 | Read review
“Ask to be away from employee break area. I would not select the first floor unless you need to. Ask for a guarantee on room type before arriving. ”
 of 5 bubbles karenrN55XT, Jan 20, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question