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Aloft Ontario-Rancho Cucamonga

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Aloft Ontario-Rancho Cucamonga
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585 Reviews from our TripAdvisor Community

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Showing 570: English reviews
Reviewed 4 days ago NEWvia mobile

Reading the reviews made me wonder if I stayed in the same hotel. No complaints whatsoever-the hotel was clean, the rooms were comfortable and the staff was great. They took care of an issue I had with a cab company they gave me a voucher for. While the bar was limited it met my needs after a long day at...

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Helpful?
Thank Alton R
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Alton R, Thank you very much for taking your time to consider us as a hotel and for leaving such a wonderful review. We are pleased to hear you had a great stay and any issues you may have had were resolved. We hope we see you again soon! Best, Interim General Manager Cecilia Ramirez

Kandern, Germany
Reviewed 4 days ago NEW

This hotel is a bit on the far side - around 60 miles from LA proper. But my wife and i always love long drives and when it comes to hotels, we would rather be outside the city where it is peaceful. This great hotel certainly fit the bill. Decked out in their trademark modern decor, the hotel is easily...

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Helpful?
Thank CKGTribe
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear CKGTribe, Thank you for taking the time to review your recent stay with us. We are always happy to hear when a guest has a great experience as you did. We hope to see you again soon! Best, Interim General Manager Cecilia Ramirez

Ancona, Italy
Reviewed 5 days ago NEWvia mobile

I was there two weeks ago under colleagues' suggestions The hotel is almost new but some areas aren't well organized Staring from the hall where try to call is very difficult due to high music volume The rooms are big but too noises I changed the first one (first time in my life) because was impossible to sleep close to...

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Helpful?
Thank Massimo B
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Massimo B, Thank you for taking the time to review your stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We apologize for your experience not being a pleasant one. We have shared your feedback with the appropriate hotel team to ensure...

Ontario, California
Reviewed 2 weeks ago

The boyfriend and I got a little too tipsy to make it home one night so luckily, we were able to get a room here on a weekend night. Staff was amazing from reservation to check-out process. Bed was crazy comfortable and the shower was to die for!

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Helpful?
Thank SoCalC8
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear SoCalC8, Thank you for taking the time to review your experience here at the Aloft! We hope to see you again soon! Best, Interim General Manager Cecilia Ramirez

Berkeley, California
Reviewed 2 weeks ago

This worked out well. They are very dog-friendly and we were passing through in a storm. A very good price for a good mid-level hotel. I would stay here again, and I've now added W's Aloft hotels to our list while on road trips. Staff was very nice.

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Helpful?
Thank lookupatthesky
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear lookupatthesky, Thank you for taking the time to review your recent stay with us. We are happy to hear your stay was pleasant and we hope to see you again soon! Best, Interim General Manager Cecilia Ramirez

A TripAdvisor Member
Level Contributor
13 reviews
5 hotel reviews
4 helpful votes
Reviewed 3 weeks ago via mobile

I usually love Aloft and try to stay at them when possible. This one was worn out and dirty :(. The staff was not nearly as friendly and well trained as usual. The room was missing the tv remote that would allow you to use the play pack that was in the room. I did not get fresh cups the...

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Helpful?
Thank A TripAdvisor Member
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Valued Guest, I would like to apologize for your recent stay not being everything it should have. The proper measures have been taken to ensure this was an isolated event. We hope to see you again soon to give you the proper Aloft experience. Best, Cecilia Ramirez Interim General Manager

Indianapolis, Indiana
Reviewed 5 weeks ago via mobile

This Aloft is like all others. Fun vibe, free pool (billiards), engaging staff ("talent"). Rooms with just what you need but no more. Cool bar and comfortable lobby. There were a gaggle of moms hanging out after a soccer tournament. They had ordered and set up a tables filled with pastas, drinks and desserts. They had much more food than...

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Helpful?
Thank TwoWas
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear TwoWas, Thank you for taking the time to review your experience with us. We are pleased to know that it was a good experience and that you were able to enjoy some of the many amenities we offer. We hope to see you again soon! Best, Cecilia Ramirez Interim General Manager

Hilton, NY
Reviewed January 9, 2017 via mobile

Definitely not your everyday hotel! Friendly, efficient staff. Clean and comfortable rooms in a sleek motif. Bring in your own pizza and sit at the trestle table in the lounge (elsewhere known as the lobby). Enjoy a happy hour beverage or try your skill at the pool table. Live music on the Friday evening we were there. We will look...

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Helpful?
Thank Rabbit12
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Rabbit12, We are happy to hear your experience with us was great! As you stated we are dog friendly as well as people friendly! We do encourage our guests to enjoy the amenities' we have in the lobby to socialize and relax. We hope to see you again soon! Best, Cecilia Ramirez Interim General Manager

Danville, California, USA
Reviewed January 4, 2017

This Aloft seems to be a hit or a miss. I've been staying here over 3 years on many visits so I've had my fair share of issues. Check in - I always have issues with my room keys. Every single time. They never activate correctly. This has happened to me on multiple visits. I was once given a room...

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Helpful?
Thank 198kevinc
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear 198Kevinc, Thank you for taking the time to review your experience with us. We apologize for any inconvenience you experienced and can assure you anything you addressed has been looked into. We are happy to know you are a loyal guest and we hope to see you again soon so we can provide the excellent service our guests expect...

Lansing, Michigan
Reviewed December 29, 2016 via mobile

Great hotel, have no complains at all. Nice view of the mountains besides the elevator. The room is modern looking, even have a iHome kind of thing so that you can connect the phone and play music or project to the TV I guess. The room is also very clean! The location of the hotel is a bit far from...

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Helpful?
Thank lucyclu
AloftORC, General Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear lucyclu, Thank you very much for taking the time to review you experience with us! We are happy to hear its was a great experience and we hope to see you again soon! Best, Cecilia Ramirez Interim General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more   less 

Additional Information about Aloft Ontario-Rancho Cucamonga

Address: 10480 Fourth Street, Rancho Cucamonga, CA 91730
Location: United States > California > Rancho Cucamonga
Price Range: $114 - $222 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Ontario-Rancho Cucamonga 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Aloft Rancho Cucamonga
Hotel Style:
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
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Questions & Answers

Here's what travelers have asked, with answers from Aloft Ontario-Rancho Cucamonga staff and other travelers.
4 questions
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Los Angeles, California

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Questions? Get answers from Aloft Ontario-Rancho Cucamonga staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I called fire marshall - will not stay there again unless I have confidence that the issues have been addressed! YOU SHOULD NOT either”
 of 5 bubbles U7045MHjohnp, Dec 5, 2016 | Read review
“Ask for a room with a view of the mountains”
 of 5 bubbles mishywishy2016, Nov 4, 2016 | Read review
“higher level floor with mountain views”
 of 5 bubbles fabby2014, Oct 26, 2016 | Read review
“just don't stay here”
 of 5 bubbles sevans1023, Sep 29, 2016 | Read review
“The rooms with the two beds are large and very comfortable.”
 of 5 bubbles 559michelej, Sep 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question