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Aloft Ontario-Rancho Cucamonga

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Aloft Ontario-Rancho Cucamonga
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555 Reviews from our TripAdvisor Community

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Showing 542: English reviews
Columbus, Ohio
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel was pretty cool. Modern and near the airport. The bed was nice which is able all you need when you go to a hotel for business but the lack of dine in was a bit disappointing. I did end up at the bar at which time you can order from a smaller menu which was nice. Overall nice... More 

Helpful?
Thank Natalie B
Danville, California
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

I need a hotel several times a month near ONT airport and I have found my go-to property. The Aloft is far and away the best hotel close to the Ontario airport. Called for pick up from the airport and very friendly voice answered the phone and I was picked up within minutes. The hotel is very clean and welcoming.... More 

Helpful?
Thank AntonCh-aD
San Diego, California
Level Contributor
7 reviews
7 hotel reviews
2 of 5 stars Reviewed 2 weeks ago via mobile

Staying at this property for the first time on a business trip. I really wanted to like it but sadly, that wasn't meant to be. The girl who checked me in was nice enough. I dropped my things and left for dinner. Came back, and when we went to turn on the TV. We had audio but no picture. After... More 

Helpful?
Thank SNR8
Harrisburg, North Carolina
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed at the Aloft for a long weekend due to a wedding venue a few minutes away. The hotel was clean, fresh and vibrant. We stayed on the eighth floor and the room was great for party of 2. I enjoyed the bathroom shower which was glass door enclosed with rain shower head. The king bed... More 

Helpful?
Thank Sharon B
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 4 weeks ago

I had made a reservation for 5 days and 4 people. I was a little leary about the reservations based on the reviews. So I called the hotel and asked 2 things. The first one is we had 4 people, but the reservation only included continental breakfast for two. I felt that was odd. I would rather be charged an... More 

Helpful?
Thank Terri Marie R
AloftORC, Front Office Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Terri Marie R, As it was a pleasure speaking with you the first time, it is now again. I'm sorry you ended up not staying with us, and we fully understand due to your concerns of the ambience of our property. However, while our package may not include a "group breakfast" I find that sometimes it may be cheaper... More 

New York City, New York
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 weeks ago

For $135/night I have stayed at better properties. Customer Service is poor, the staff thinks that they are doing you a favor. The breakfast selection is limited and super slow, as is the bar-tender. As other have indicated A/C is way too loud. The saving grace for this property is the proximity to the airport and the mall.

Helpful?
Thank Pravasa
AloftORC, Front Office Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Pravasa, I'm sorry our property was not for you, most of our patrons love our amenities and how we have it set up. We understand that we're different than your traditional hotel and that may be off setting for some. As also stated in previous reviews, we are in the process of replacing our A/C units in room but... More 

New York, NY, USA
Level Contributor
139 reviews
130 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was my first stay at the Aloft chain of Starwood hotels and I was impressed. The hotel has a trendy vibe similar to the W chain but in a budget kind of way, sort of a "W-lite". The lobby is open concept with a bar, seating area, pool table, food pantry and food service area. There was a guitar... More 

Helpful?
Thank jack783
AloftORC, Front Office Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear jack783, Your review is awesome! Especially coming from our Gold members who have experienced our larger properties. Thank you for giving us praise and thank you so much for staying with us, we look forward to having you again in the future. Hospitably, Jonathan Molandes, Front Office Manager More 

Illinois, United States
Level Contributor
22 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

A nice place! We stayed while in town for a convention. The room was nice but small. The vibe here is modern and hip, and easy. Cool place for sure. The bar/lounge area was nice. And loved the live music! Great little "store" to grab a snack. The pool area looked nice though we did not have time for using... More 

Helpful?
Thank Danielle B
AloftORC, Front Office Manager at Aloft Ontario-Rancho Cucamonga, responded to this review

Dear Danielle B, Thank you so much for staying with us! Next time you stay with us you must take time for the pool! It's heated to the right temperature for swimming and is amazing with our sunset and a cocktail from the WxYZ lounge. Hospitably, Jonathan Molandes, Front Office Manager More 

Syracuse, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 14, 2016

Checked in to this hotel last night and several issues already make me wish we'd chosen just about anywhere else. Starting with a plus, the front desk staff was friendly and helpful. That's about the end of the good though. The lobby was probably cool 10 years ago, and does not appear to have been updated since. The pool area... More 

Helpful?
1 Thank Rxtagchick
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed July 12, 2016

I don't normally like to leave bad reviews, however this location has horrible customer service. I work at a local non-profit and reserved a room for a client coming into town. Though I called them two times requesting for them to send me a credit card authorization so that we could pay for the room for her, they did not... More 

Helpful?
1 Thank Misssrl
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Aloft Ontario-Rancho Cucamonga Hotel is located just minutes from the Ontario Airport. Enjoy our wireless internet, loft inspired rooms, and nearby shopping, baseball, Nascar, and so much more! ... more   less 

Additional Information about Aloft Ontario-Rancho Cucamonga

Address: 10480 4th St, Rancho Cucamonga, CA 91730-5893
Location: United States > California > Rancho Cucamonga
Price Range: $105 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Aloft Ontario-Rancho Cucamonga 3*
Number of rooms: 136
Reservation Options:
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Also Known As:
Aloft Ontario-Rancho Cucamonga Hotel Rancho Cucamonga
Aloft Rancho Cucamonga
Hotel Style:
#2 Romantic Hotel in Rancho Cucamonga
#4 Family Hotel in Rancho Cucamonga
#5 Business Hotel in Rancho Cucamonga
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