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Extended Stay America - Sacramento - White Rock Rd.

87 reviews
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Traveler (33)
Room & Suite (27)
Dining (3)
Overview
  • Excellent37%
  • Very good19%
  • Average10%
  • Poor14%
  • Terrible20%
Travelers talk about
“stove top”(6 reviews)
“tv channels”(4 reviews)
Free Wifi
Free Parking
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
Wheelchair access
2.5 Star Hotel
All hotel details
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Rooms
Feb 4Feb 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (87)Write a Review
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All reviewsstove topfull size refrigeratortv channelsthe maintenance mancoffee makerwalking distancestay at this hotel againhome away from homea great place to stayclean roomseasy accessesasharmasamsontoasterpanskitchenette
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11 - 15 of 87 reviews
Reviewed August 5, 2017

I didn't know what to expect at this hotel. I needed someplace to stay for an extended trip and I wanted the convenience of a kitchen. I don't need daily housekeeping and I find it inconvenient to have to accommodate someone in my room on...More

Review collected in partnership with Extended Stay
Thank Teach12
Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded August 7, 2017

Thank you for sharing your experience at Extended Stay America - Sacramento - White Rock Rd. We are glad to read your well-appointed room and the kitchenette left you with a good impression of our hotel. We regret if any inconvenience was caused while being...More

Reviewed July 30, 2017

Avoid this property! Room was unclean, smelled of smoke, personnel at front desk were inattentive, bored, lazy & non-responsive. So called "continental breakfast" was not "continental" - it was breakfast bars & coffee.More

Review collected in partnership with Extended Stay
Thank johnsT1300QC
Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded August 1, 2017

Johns, we're truly sorry that your room was not in the spotless condition it should have been, and even more, so that we did not correct this to your satisfaction. We take the cleanliness of our rooms very seriously, so what you experienced is not...More

Reviewed July 11, 2017

I reviewed a few months ago and warned travelers that this hotel is only adequate. I thought I would take the opportunity to update. Here is what has happened to me and why I feel this is no longer a place that I would recommend...More

Thank John D
Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded July 12, 2017

John, on behalf of the entire team here at our property, please accept our sincere apology for not meeting your expectations during your visit. We're sorry that we were not attentive to your needs and that our lack of responsiveness marred your stay with us....More

Reviewed July 6, 2017

The carpet is absolutely disgusting... I don't think it has been shampooed in quite a while. The kitchen was not very clean, the walls were dirty. The staff is quite nice though. We also had someone next door that had broken into the room and...More

Review collected in partnership with Extended Stay
Thank Sonya C
Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded July 8, 2017

Sonya, thank you for staying with us. We are glad you liked the service provided by our associates. However, we are sorry for the cleanliness issues you experienced here. I have shared your concerns with my housekeeping team to take the corrective actions. We hope...More

Reviewed June 30, 2017

If you're looking for a great place to stay by all means stay here. I have stayed several times here. I recommend this place to CDL drivers as it has a full kitchen, dishes, and laundry facilities. A home away from home where you can...More

Review collected in partnership with Extended Stay
Thank Laura C
Response from 00esa, General Manager at Extended Stay America - Sacramento - White Rock Rd.Responded July 1, 2017

Laura, thank you for choosing Extended Stay America - Sacramento - White Rock Rd. and sharing your kind remarks. We are happy to read everything we have to offer worked great for you which led to a pleasant stay. Your recommendation is thoroughly appreciated, and...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Self-Serve Laundry
Business Center with Internet Access
Room amenities
Microwave
Details
Price range
$81 - $102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
$81 - $102 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveler (33)
Room & Suite (27)
Dining (3)
Hotel & Grounds (9)
Bathroom (5)
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Room Tips
"Avoid the backside of the hotel"
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"Don't be afraid to ask.."
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"Higher floors are quieter. This is a 3 story hotel with an elevator. All entry doors to your room are on the..."
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"Stay away from the back of the hotel, it is next to the freeway and loud"
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