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Red Roof Inn Rancho Cordova - Sacramento

Certificate of Excellence
2.0 of 5
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10800 Olson Drive, Rancho Cordova, CA 95670
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1 room 1 adult
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Red Roof Inn Rancho Cordova - Sacramento
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144 Reviews from our TripAdvisor Community

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Brownsville, California
2 reviews
5 of 5 stars Reviewed yesterday NEW

Had appointments at nearby hospital. Malhaur the Mgr. always makes me welcome and because i have some disabilities he is always in tuned to any special needs i might have. i am always able to check in and out quickly and my rooms are always quiet.

Review collected in partnership with this hotel

Helpful?
Thank captez18
Weed, California
1 review
5 of 5 stars Reviewed 1 week ago

Customer Service at it's best. Very Professional People from Front Desk to Cleaning Professionals. All employees are kind and receptive to any questions I've ever asked. Clean rooms as well as outside area.

Review collected in partnership with this hotel

Helpful?
Thank Daniel B
Malhar_Joshi, General Manager at Red Roof Inn Rancho Cordova - Sacramento, responded to this review

Dear Daniel, Thank you for taking your valuable time and leaving us an awesome review here on TripAdvisor! All the staff here at Red Roof Inn truly appreciates the kind feedback we receive from all of our guests’ whether it's a compliment or an area of opportunity where we can improve. We have started our renovations as of this week!... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

My family and I have been homeless and staying in motels all over Sacramento and we have to say the front desk service was the best I have ever had when checking into a motel. The gentlemans name was take and made the checking in procedure go smoothly. He answered all of our questions and was very helpful. As far... More 

Helpful?
Thank Lisa A
Malhar_Joshi, General Manager at Red Roof Inn Rancho Cordova - Sacramento, responded to this review

Dear Lisa, Thank you for taking your valuable time and writing a review for our property here on TripAdvisor. We truly appreciate the feedback we receive from all of our guests’. I will make sure to share your review with all my staff members. We have started our renovations as of this week! We are OPEN during renovations. Just to... More 

Sacramento, California
1 review
5 of 5 stars Reviewed 3 weeks ago

You will always find the staff at Red Roof Inn pleasant and professional. You will always feel welcome and treated as a valued guest. You will find the Front Desk, Housekeeping, and Maintenance staff ready to make your stay a very pleasant one.

Review collected in partnership with this hotel

Helpful?
Thank 966jamesv
Malhar_Joshi, General Manager at Red Roof Inn Rancho Cordova - Sacramento, responded to this review

Dear James, Thank you for taking your valuable time and leaving us a great review here on TripAdvisor! All the staff here at Red Roof Inn truly appreciates the kind feedback we receive from all of our guests’ whether it's a compliment or an area of opportunity where we can improve. As you may be aware of it, we are... More 

Sacramento, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Superlative customer service and excellent stay overall. So great I honestly thought I was staying in a 6 star hotel. Peter took care of me like I was family and I can't tell you how much that meant to me. Great place to stay with great people running it! I'm a customer for life.

Helpful?
Thank RichardFParker
Malhar_Joshi, General Manager at Red Roof Inn Rancho Cordova - Sacramento, responded to this review

Dear Richard Parker, Thank you for taking your valuable time and leaving a great review here on TripAdvisor! All of the staff members here at Red Roof Inn appreciate the feedback received from all of our guests. I will make sure to share your kind words with Peter and the rest of the crew members. We are also starting our... More 

Sacramento, California
2 reviews
5 of 5 stars Reviewed 4 weeks ago

I went to spend a night only to keep coming back almost every night. Superior customer service led by Kasey, who is ever smiling and attracting more customers for Red Roof Inn like never before. Front desk customers are the face of the company and here the company is well represented. I just wish my money is trickling down to... More 

Helpful?
Thank Leonard A
Malhar_Joshi, General Manager at Red Roof Inn Rancho Cordova - Sacramento, responded to this review

Dear Leonard A, Home away from Home! - Thank you for the review and we appreciate your kind feedback. I will make sure to share your review with Kasey and rest of the crew. We recently changed our bedding and brought in Serta Superior Rest Suite Plus mattress! As you mentioned in the review for TV Channels, we offer Dish... More 

Las Vegas, Nevada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed December 28, 2015

Stayed here multiple nights. Had I not prepaid, I would've left after the first night. I probably should have anyway. Pros: Great location with restaurants and shopping within walking distance. The room was clean, beds comfortable, and property quiet. Felt safe to park. Free morning coffee. Cons: Wi-Fi was extremely intermittent. Many calls to tech support. The gym smelled moldy... More 

Helpful?
Thank Michelle M
Temple, Texas
Level Contributor
44 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed October 26, 2015

The reviews I saw gave this place a 3.6 rating. I would be pushing it to give it a 1.6. The advertised laundry didn't work nor did the internet. While checking in the very colorful person before me asked for the smallest, cheapest room available as they would only use it a couple of hours. If we hadn't paid for... More 

Helpful?
Thank Kit B
Fairfield, California
1 review
5 of 5 stars Reviewed October 21, 2015

My stay at the red roof inn in sacramento,ca was great. Kasey,the front desk manager took great care of my needs and service very friendly and business like. The room was good , and she just made staying there just great.!!theres alot of front desk help of other hotels that should take a class from her on being polite and... More 

Helpful?
Thank keith o
Mesa, Arizona
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 15, 2015 via mobile

The room we had was nice and the beds were comfortable. Pool was clean and the breakfast room was nice. I took my son swimming and some of the other guess we're a pain and not following the pool rules (like drinking alcohol in glass bottles at the pool) not a very family friendly environment at that time. When I... More 

Helpful?
Thank pyrofamily
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