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La Quinta Inn & Suites Pomona - Cal Poly

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La Quinta Inn & Suites Pomona - Cal Poly
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19 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Chicago, Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 16, 2016

Arrived late evening and had room on second floor. As we went to our room the first floor had bags of garbage and linens all over the hallway. Got to our room tired, and went to bed only to find the sheets damp. Best front desk could do was reduce cost of our stay. Next morning went to clean up... More 

Helpful?
Thank bbetten
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

I am so sorry that you were disappointed during your stay with us. Providing a clean and comfortable room to our guests is extremely important to us. We appreciate your feedback, and it will be shared with management as well as housekeeping. Sincerely, Jenna La Quinta Customer Care Team More 

Chula Vista, California
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 9, 2016

I've learned that whenever possible, when we have to stay at this type of establishment,i bring my own windex, clorox spray and paper towels. This room was no exception. The floor in front of the vanity was sticky. Thats the first clue. Back of bathroom door had " red dusty stuff on it". So after dragging in all our stuff,... More 

Helpful?
Thank TequilaJane
Hayward, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed June 1, 2016

So my stay was over the memorial weekend. I booked my room a week prior to my arrival; I even booked my stay for Friday the 27th, knowing I would arrive in the early hours. We arrived at 3:30am, and guess what I forgot my credit card (the one I used to book the hotel with) at home. So I... More 

Review collected in partnership with La Quinta

Helpful?
1 Thank mncuevas
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

I am truly sorry you had to experience this. I would like to speak directly to you about your experience. Would you please email me at LQCustomerCare@LQReviews.com? I look forward to hearing from you soon. Sincerely, Jenna La Quinta Customer Care Team More 

Travelers are raving about these Pomona hotels

Bellevue, Ohio
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed May 24, 2016 via mobile

My wife and I travel quite a bit which means we stay in various hotels and have had an assortment of experiences. The La Quinta Inn & Suites has to be most likely the best experience we have ever had in a hotel. The hotel was actually underpriced in comparison to like hotels in the area. The lobby and rooms... More 

Helpful?
Thank jsorrell92
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for your positive review. Our entire staff takes great pride in delivering the best guest experience possible. In fact, Each morning we share the guest reviews with our team. It gave everyone a great lift to hear that a guest had a great experience at the hotel. The team at La Quinta Pomona hopes that you will join... More 

oklahoma
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed April 21, 2016 via mobile

Just renovated but hall carpets stained, and tile floor at my room entry was filthy. The shower was dirty and had hair on the walls. Bathroom sink not clean. Front desk staff very nice, and good location. Pool area was nice. Would not stay again.

Helpful?
Thank movesalot21
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

This is clearly a serious issue and I want to firstly offer my most sincere apology. Know one should have to endure a dirty room. You experience started on the wrong foot and you first impression expectations were sadly not met. At the time of your stay we experienced a serious staff shortage issue which greatly affected the overall appearance... More 

Green Valley, Arizona
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 19, 2016 via mobile

This was a clean, nice place but very noisy. Would ask for a room on top floor next time. Was tired from trip and didn't think to ask. Staff was very friendly and it had lots of customers. Would stay again if in the area. Easy to find but my GPS said it was on wrong side of street.

Helpful?
Thank SusanLyn35
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for choosing La Quinta Inn & Suites Cal Poly Pomona for your hospitality needs. Thank you for positive review. Next time you stay with us we will make sure we assign a quiet room for you. More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed March 19, 2016 via mobile

We stayed at this hotel for 7 nights as a family of 4. The price was right, it wasn't too far from beaches or Disneyland and hot breakfast was available daily. The hotel looked nice. It has recently been redecorated. Our room was spacious & comfortable. My main issue with the room was the doors. They had recently been painted,... More 

Helpful?
Thank StevensFam4
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for choosing La Quinta Inn & Suites Cal Poly Pomona for your hospitality needs. Thank you for positive review. Our goal is to make sure we are here for you. I will pass along the positive feedback and make sure that our breakfast remains properly stocked at all time. Please feel free to contact me Javier B. at... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed February 26, 2016

The stay at the hotel was the best , good atmosphere , good breakfast , cordial , the price for a room is reasonable. Is near to California State University, the neighborhood is quiet and safe, Free Parking, Free Internet in all locatios, Pool, whirlpool. When return again I'll definitely this hotel.

Helpful?
Thank Santiago C
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for choosing La Quinta Inn & Suites Cal Poly Pomona for your hospitality needs. Thank you for positive review. Our goal is to make sure we are here for you. We really appreciate the comments as we feel they properly represent our facility. We just completed a five million dollar renovation and we take great pride of our... More 

Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed February 19, 2016 via mobile

We booked this place online because they advertised a "garden view" room. When we checked in and got to our room, our view is of shrubs, the parking lot in the back, and thr freeway. Where is the garden I paid extra for to see? It doesn't exist! To add to the problem, our window to this view DOES NOT... More 

Helpful?
1 Thank Nick A
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for choosing La Quinta Inn & Suites Cal Poly Pomona for your hospitality needs. Our goal is to make sure we are here for you. I apologized for the inconvenience you experienced during your stay we are in process of completing our five million dollar renovation; we take great pride of our product and service. Please feel free... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about La Quinta Inn & Suites Pomona - Cal Poly

Address: 3200 W Temple Ave, Pomona, CA 91768-3283 (Formerly Diamond Bar Inn & Suites)
Location: United States > California > Pomona
Price Range: $114 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Pomona - Cal Poly 3*
Number of rooms: 161
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