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La Quinta Inn & Suites Pomona - Cal Poly

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La Quinta Inn & Suites Pomona - Cal Poly
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25 Reviews from our TripAdvisor Community

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Showing 22: English reviews
1 review
4 of 5 stars Reviewed 1 week ago

Close to the school, clean rooms, clean hotel. Great location but you pay for it compared to other hotels. The thing that i didn't like was that there is not allot of restaurants close by. Right off the freeway but still far from things to do.

Review collected in partnership with La Quinta

Helpful?
Thank alexf49
Mountainair, New Mexico
Level Contributor
60 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 1 week ago

Really friendly staff and very nice surroundings but...the door to our room was improperly hung making it really difficult to open,. We had to literally kick the door in to open it. In doing so, we inadvertently removed the security device from its moorings. We immediately reported it as not only was it difficult to open the door, it was... More 

Helpful?
Thank Ray T
Palmdale, California
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a standard La Quinta; fairly nice and comfortable. There was some chipping paint and chipped tile in our room but overall we had a comfortable stay. The biggest issue for us was the "incidental" deposit. Most places require a hold of $50.00. Here, they require a hold of $150.00. I think this is outrageous

Helpful?
Thank desantisdd
Los Angeles, California
1 review
5 of 5 stars Reviewed 3 weeks ago

Me, my mother and little cousin stayed at the La Quinta Inn this past weekend and we absolutely loved it!! very clean and the breakfast was great!! Especially JENNIFER!! she was awesome. Great STAFF!!

Helpful?
Thank radfordts
Level Contributor
10 reviews
7 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

this is very close to the Cal state Pomona, so the location is very nice if you have things to do nearby the campus. The environment is good and clean. We stay there because we need to join the wedding in the campus. We recommend this nice hotel.

Helpful?
Thank Yvette Y
1 review
1 of 5 stars Reviewed 3 weeks ago

I booked a night here after getting duped by fake positive reviews which were most likely left by their staff. I got there at 5 pm and asked for a room on the upper floor, I was told they have only one room available and it’s on the main floor. I can either take it or come back in a... More 

Helpful?
Thank Jen H
Management response:

Dear Guest, I am terribly sorry for your experience; however I can assure you we are not flea ridden. All of our rooms are treated on a monthly basis to cope with the general pest issue that seasonally presents its self in Southern California. Perhaps if the window was left ajar something may have come in. In any event, this... More 

Travelers are raving about these Pomona hotels

Chicago, Illinois
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed July 16, 2016

Arrived late evening and had room on second floor. As we went to our room the first floor had bags of garbage and linens all over the hallway. Got to our room tired, and went to bed only to find the sheets damp. Best front desk could do was reduce cost of our stay. Next morning went to clean up... More 

Helpful?
Thank bbetten
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

I am so sorry that you were disappointed during your stay with us. Providing a clean and comfortable room to our guests is extremely important to us. We appreciate your feedback, and it will be shared with management as well as housekeeping. Sincerely, Jenna La Quinta Customer Care Team More 

Chula Vista, California
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed June 9, 2016

I've learned that whenever possible, when we have to stay at this type of establishment,i bring my own windex, clorox spray and paper towels. This room was no exception. The floor in front of the vanity was sticky. Thats the first clue. Back of bathroom door had " red dusty stuff on it". So after dragging in all our stuff,... More 

Helpful?
1 Thank TequilaJane
Hayward, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed June 1, 2016

So my stay was over the memorial weekend. I booked my room a week prior to my arrival; I even booked my stay for Friday the 27th, knowing I would arrive in the early hours. We arrived at 3:30am, and guess what I forgot my credit card (the one I used to book the hotel with) at home. So I... More 

Review collected in partnership with La Quinta

Helpful?
2 Thank mncuevas
LQ Customer Car... T, Guest Relations Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

I am truly sorry you had to experience this. I would like to speak directly to you about your experience. Would you please email me at LQCustomerCare@LQReviews.com? I look forward to hearing from you soon. Sincerely, Jenna La Quinta Customer Care Team More 

Bellevue, Ohio
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed May 24, 2016 via mobile

My wife and I travel quite a bit which means we stay in various hotels and have had an assortment of experiences. The La Quinta Inn & Suites has to be most likely the best experience we have ever had in a hotel. The hotel was actually underpriced in comparison to like hotels in the area. The lobby and rooms... More 

Helpful?
Thank jsorrell92
Javier B, General Manager at La Quinta Inn & Suites Pomona - Cal Poly, responded to this review

Thank you for your positive review. Our entire staff takes great pride in delivering the best guest experience possible. In fact, Each morning we share the guest reviews with our team. It gave everyone a great lift to hear that a guest had a great experience at the hotel. The team at La Quinta Pomona hopes that you will join... More 

Questions? Get answers from hotel staff and past guests. Ask a question

33 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Meeting Rooms
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service

Additional Information about La Quinta Inn & Suites Pomona - Cal Poly

Address: 3200 W Temple Ave, Pomona, CA 91768-3283 (Formerly Diamond Bar Inn & Suites)
Location: United States > California > Pomona
Price Range: $108 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Quinta Inn & Suites Pomona - Cal Poly 3*
Number of rooms: 161
Reservation Options:
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