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Hilltop Suites Hotel

3101 W Temple Avenue, Pomona, CA 91768 (Formerly Shilo Inn Suites Hotel Pomona Hilltop)
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93 Reviews from our TripAdvisor Community

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Showing 93: English reviews
New Mexico
1 review
1 of 5 stars Reviewed March 23, 2016 via mobile

Worst hotel ever. Don't come here!!! Bad service, no pool, no indoor buffet, how can this be marked as a hotel??? A motel would not even fit the description!!! This place needs to be closed down... This doesn't deserve a star. Not recommended at all

Helpful?
Thank alexac92
Coarsegold, California
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed November 17, 2015

I have stayed at this hotel 2 times. The first time was in 2012 when they told me the hotel had been sold and is being renovated. I was going to the area again, called the hotel and was told the owner had done some renovations but not complete so I took a chance and booked a room. BIG BIG... More 

Helpful?
Thank cyndi k

Travelers are raving about these Pomona hotels

Visalia
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed November 16, 2015

Upon check in on Friday, we discovered not to many things to make our experience at this hotel an even good one. The carpet was filthy! They cleaned it for us the following day which was great, but when we got back from the races the carpet was still soaked! They said the restaurant and bar was closed for renovations... More 

Helpful?
Thank kevinbD4769FV
1 review
1 of 5 stars Reviewed August 4, 2015 via mobile

It was so bad, I went home, I drove 1 hr back home ask for my refund and deposit, I have travel to poor Countries they got it better then this dump. Got my $ back that was the only good thing , I felt bad for 2 buses that showed full of people after me they were not from... More 

Helpful?
Thank Helga V
1 review
1 of 5 stars Reviewed July 30, 2015 via mobile

The bathroom door fell off it's hinges, two screws holding it. I though I was going to die in the elevator. Smells of paint everywhere. On a positive note, the A/C worked. Oh yeah one floor is gutted. STAY AWAY! !!

Helpful?
Thank Ricardo G
Phoenix, Arizona
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 24, 2015

First of all, you have to drive an obstacle course to find the lobby; it's in the back of the hotel just past 30 "compact only" parking spots too small for an actual compact car. After a 20 minute check-in (I was the only guest standing there) we made it to the room. It had to be 90 degrees in... More 

Helpful?
1 Thank cubsnguns
La Verne, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 21, 2015

It was great when it was Shilo Suites and I have amazing memories but that place is long gone. DO NOT STAY HERE! RUDE, UNPROFESSIONAL, IMMATURE STAFF! The only guests I saw looked like trashy strippers and when you drive up, it looks dark and abandoned. I didn't make it to the room.

Helpful?
2 Thank Valerie P
Las Vegas, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 18, 2014

First checked in on 11/14/14. NO ONE was at the Hotel which should be a warning after Shilo sold it. Restaurant is closed for remodeling for the last 2 months. Black mold in the bathroom caused us to change rooms the next day due to the smell. No alarm clock in the room. Beds were comfortable though. Their idea of... More 

Helpful?
1 Thank Gene S
Honolulu
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed October 29, 2014 via mobile

We truly love this hotel. Very good location. Classical building, old photographs on the wall and classic elevator... So beautiful hotel. Like other reviews says bathroom is old and tiny. My house is old as this hotel so I get used to the small bathroom or tiny tiny sink. I will stay again. Thank you!

Helpful?
1 Thank Cak523
Henderson, Nevada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed February 15, 2014 via mobile

A hotel that I honestly do NOT feel comfortable to take my shoes off at all in! The carpets are stained & dirty looking, t.v.s are circa mid 80's, the ceilings are water stained, the bed covers are faded and look like other microbes are living & procreating in them, there is brown paint all over the cabinets to cover... More 

Helpful?
2 Thank FragrantTraveler
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Amenities

Highlights
  • Free Internet
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Center with Internet Access
Official Description (provided by the hotel)
This deluxe full-service hotel features a fine dining restaurant & lounge with a view of the San Gabriel Mountains and valley. Each guestroom is fully equipped with a microwave, refrigerator, coffee maker, wet bar, ironing unit, three televisions, first-run movies and entertainment and four telephones with two separate lines including data port and hold feature. Free amenities include full breakfast, high speed internet access, fresh coffee, fruit and popcorn in the lobby, local calls, USA Today newspaper and Ontario Airport shuttle. ... more   less 

Additional Information about Hilltop Suites Hotel

Address: 3101 W Temple Avenue, Pomona, CA 91768 (Formerly Shilo Inn Suites Hotel Pomona Hilltop)
Location: United States > California > Pomona
Price Range: $93 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hilltop Suites Hotel 2*
Number of rooms: 130
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Also Known As:
Shilo Inn Pomona
Pomona Shilo Inn
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