We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Four Points by Sheraton Pleasanton

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Four Points by Sheraton Pleasanton
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

263 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 246: English reviews
Reviewed 6 days ago NEW

We stayed here for a nearby wedding and had a total of four rooms. We had a number of problems come up. It was raining really heavily and the sliding glass doors in each of the rooms are not weather proofed. Rain did not get in but it made the rooms really cold. The problem came when we turned on...

 Report
Helpful?
Thank Jay W
plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi Jay, Thank you for the feedback regarding your stay with us in Pleasanton. I apologize for the various issues that you had during your stay. Please know that these kind of issues are not typical and I have shared your comments with our Management Team to ensure that they are addressed and resolved. I would like to speak with...

new york
Reviewed 1 week ago

Quiet..although close to 580/680 highways..easy in/out Room Service (breakfast ws great) and attached restaurant with Bar Good Wi-Fi in-room Good in-room coffee ok fitness room - open 24 hours NO in-room safe

 Report
Helpful?
Thank assamese
Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Thank you for your kind comments about your stay, we hope to see you again soon

Gainesville, Florida, United States
Reviewed 4 weeks ago

I stayed for one night during a business trip. The room was clean and the bed was very comfortable with all other standard Sheraton amenities. The pool is heated and very nice. The parking is free with plenty of space. This is an older building and needs new carpets as you can smell the humidity in the hallway also the...

 Report
Helpful?
Thank Shah R
plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi Shah, Thank you for the feedback regarding your stay with us in Pleasanton. I am glad that you enjoyed the various amenities our hotel has to offer. We do have a nice pool that is very popular year round.

San Jose, California
Reviewed December 11, 2016 via mobile

I'll start by saying there is another "Sheraton Pleasanton" and I stayed there last year, it was ok. This Four Points was a nice surprise. I wasnt expecting much. Our room was clean and the bed was comfy. I think they should keep an extra blanket in the closet though. I loved the pool and garden area, we stayed bldg...

 Report
Helpful?
Thank pamela R
Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Dear Pamela, Thank you for the feedback and we look forward to seeing you in the summer.

Vacaville, California
Reviewed November 26, 2016

From Dec 2015 through July 2016 my company held regular 3-day conferences at the hotel. The staff got to know all of us quickly, were very friendly, and met any requests we had. There is plenty of parking and the rooms overlooking the courtyard pool/garen area are the best for an ok view. All the outside rooms have a view...

 Report
Helpful?
Thank CA_Dad_707
plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi CA_Dad_707, Thank you for the feedback regarding your stays with us in Pleasanton. We appreciate you sharing your insight into our hotel. We hope that your conferences continue next year with our hotel and that you have a better than expected experience.

Phoenix, Arizona
Reviewed November 14, 2016

I stay here about 1 week per month when I come to the office for work, and I love this hotel. The staff are almost always friendly and accommodating. The shuttle service is awesome (thank you, Christine!). The garden and grounds are beautiful. The bar and restaurant serve great food, with great service. For the area, this place is a...

 Report
Helpful?
Thank laurieh587
Reviewed November 10, 2016 via mobile

Quite...i like the pool area... restaurant breakfast is good..room is big....hot tub and heated pool is nice..bad thing is NO Elevator!...other Wise is ok...my room i stay bed mattress is not too good maybe old..i like the free 2 bottle water in the room...free coffee.! Friendly front desk...free Wi-Fi!

 Report
Helpful?
Thank sam l
plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi Comfort, Thank you for the feedback regarding your stay with us in Pleasanton. It was great to see that you enjoyed quite a few of the amenities our hotel has to offer and were able to interact with our wonderful staff. We hope to see you again in the future so that we may show your five star service.

Fresno, CA
Reviewed October 21, 2016 via mobile

We arrived on a Tuesday evening and was given room 408. We unpacked the car and brought all our things into room. We first noticed there were hardly any towels and absolutely no toilet paper. We went to use the room phone to call but the phone didn't work. We called the front desk from our cell and the kindly...

 Report
Helpful?
Thank meechmom
plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi Meechmom, Thank you for the feedback regarding your stay with us in Pleasanton. Please know that I have shared your experience with our Management Team to ensure that we overcome the issues you incurred for any future guests. We hope that you will stay with us again in the near future so that we may show you what a...

arliington
Reviewed October 8, 2016 via mobile

Overcharged, noisily rooms internet didn't work and staff indifferent to what you booked and what you get. For a class reunion we booked a couple suites and a block of rooms months in advance along with a banquet rm. when we checked suites weren't avail everyone had rooms all over the place we had to set up the banquet room...

 Report
Helpful?
1Thank cheryl j
Tom B, General Manager at Four Points by Sheraton Pleasanton, responded to this review

Ms. Cheryl, I noticed that at the time of your Reunion in June my Management team responded to your concerns in writing. However, I would like to offer my apology for what you experienced during your stay. My feeling is that we all need to go above and beyond guest expectations in order to operate competitively. In your case it...

Reviewed October 7, 2016 via mobile

Very clean and nice location. Excellent service as well. Room was great. Staff went above and beyond to make sure we enjoyed our stay. Pool and courtyard area is very well maintained and nice to look at. Definitely a "pleasant" stay in Pleasanton.😃

 Report
Helpful?
Thank Nick V
plsparks, Front Office Manager at Four Points by Sheraton Pleasanton, responded to this review

Hi Nick, Thanks for the awesome feedback regarding your stay with us in Pleasanton. It was great to see the positive comments. Please know that I have shared your review with our Management Team and we look forward to seeing you again in the near future.

Questions? Get answers from hotel staff and past guests. Ask a question

73 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (61)
Viewed
Dining (2)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (16)
Viewed
View from Room (3)
Viewed
Other (27)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (12)
Viewed
Room/Suite (4)
Viewed
Pool/Beach Area (1)
Viewed
Business Center/Function Rooms (2)
Viewed
Dining (1)
Viewed
Hotel & Grounds (2)
Viewed
View from Room (1)
Viewed
Other (1)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Pleasanton hotels
0.7 mi away
DoubleTree by Hilton Hotel Pleasanton at the Club
0.1 mi away
Larkspur Landing Pleasanton
Larkspur Landing Pleasanton
#8 of 14 in Pleasanton
186 reviews
0.1 mi away
BEST WESTERN PLUS Pleasanton Inn
Show Prices
Show Prices
Show Prices
1.7 mi away
Pleasanton Marriott
Pleasanton Marriott
#4 of 14 in Pleasanton
296 reviews
1.4 mi away
Sheraton Pleasanton Hotel
Sheraton Pleasanton Hotel
#10 of 14 in Pleasanton
266 reviews
0.3 mi away
Courtyard Pleasanton
Courtyard Pleasanton
#7 of 14 in Pleasanton
144 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Center with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in the Hacienda Business Park, Four Points by Sheraton Pleasanton features 214 guest rooms. From the patios and balconies, guests can enjoy the soothing sights and sounds on our 10.5 acres. ... more   less 

Additional Information about Four Points by Sheraton Pleasanton

Address: 5115 Hopyard Rd, Pleasanton, CA 94588-3303
Location: United States > California > Pleasanton
Price Range: $108 - $325 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Pleasanton 3*
Number of rooms: 214
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Starwood, Travelocity and Priceline so you can book your Four Points by Sheraton Pleasanton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Sheraton Pleasanton
Four Points Pleasanton
Pleasanton Sheraton
Pleasanton Four Points
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Four Points by Sheraton Pleasanton staff and other travelers.
5 questions
Ask a question
London, United Kingdom
8 months ago
San Diego, California
11 months ago
Rocklin, California, United States
over a year ago
Pahrump

See all questions (5)

Questions? Get answers from Four Points by Sheraton Pleasanton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“For the most quit bulding, ask for building 6. For the most convenient, but nt over the lobby, ask for bulding 4 or 2.”
 of 5 bubbles CA_Dad_707, Nov 26, 2016 | Read review
“Rooms overlooking the garden/pool, on the second floor (if you don't mind hauling your suitcase up the stairs) are the best.”
 of 5 bubbles laurieh587, Nov 14, 2016 | Read review
“Pool/ garden view is nice with patios and balconies. The handicap accessible room was very nice. Spacious bathroom but no fridge.”
 of 5 bubbles packyourbagsIowa, Aug 3, 2016 | Read review
“Definitely not in one of the out buildings”
 of 5 bubbles MikeFlyCX, Jul 28, 2016 | Read review
“perimeter rooms have lots of road and parking lot noise”
 of 5 bubbles 540cherylj, Jul 6, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay