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    Extended Stay America - Pleasant Hill - Buskirk Ave.

    3220 Buskirk Avenue, Pleasant Hill, CA 94523-4315
    Hotel website
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    8/6/2017 8/7/2017
    $128
    $128
    $128
    Traveler (22)
    Room & Suite (23)
    Dining (2)
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    Overview
    • Excellent30%
    • Very good17%
    • Average10%
    • Poor16%
    • Terrible27%
    Aug 3, 2016
    “Basic Needs Met with Clean Room”
    5 days ago
    “Tired, run down and dirty”
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair access
    Self-Serve Laundry
    Breakfast included
    2.5 Star Hotel
    All hotel details
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    Rooms
    Aug 6Aug 7
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (131)
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    1 - 5 of 130 reviews

    Reviewed 5 days ago

    This hotel was definitely a huge disappointment. I expected that a Hyatt owned hotel would have at least been clean. Everything about this hotel is substandard. I was concerned about my vehicle at night as the parking lot is shared with a mall with no...More

    Review collected in partnership with Extended Stay
    Thank Sharon K
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 4 days ago

    Sharon, thank you for taking the time to give us your feedback. You are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and I apologize for failing to provide that for you. My staff and I are...More

    Reviewed 5 days ago

    This has to be the worst hotel chain in the world. I was booked into the wrong room, the bathroom sink was clogged and wouldn't drain, the bed linens were dirty, there were blood stains on the bed spread, and the air conditioning didn't function...More

    Review collected in partnership with Extended Stay
    Thank brucegV2277CF
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 4 days ago

    Bruce, it is very disappointing to read your comments concerning your stay at our hotel. Please accept our apologies as we never mean to disappoint any of our guests in any way, and we definitely failed in this attempt. We can assure you that what...More

    Reviewed 5 days ago

    The lobby is filthy and old; in desperate need of a remodel. The room that was assigned to us reeked of cigarette smoke; totally disgusting. The elevator doesn't work properly. When reservation was made via phone, we were told that a free breakfast was provided...More

    Review collected in partnership with Extended Stay
    Thank W8123KMannem
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 4 days ago

    Thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience is...More

    Reviewed 1 week ago

    AVOID THIS HOTEL AT ANY COST. FILTHY, SMELLY, DISGUSTING. You can find a better place with the same price in the area. Room, lobby, hallways , everywher were dirty, and smelly. You had to hold your breath to walk in the hallways, then you had...More

    Review collected in partnership with Extended Stay
    1  Thank nooshina268
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 1 week ago

    On behalf of our entire team, please accept our sincerest apologies for our hotel not living up to your expectations. We do not take these concerns lightly, especially with the cleanliness of the hotel. We will address this matter with the head of our Housekeeping...More

    Reviewed 1 week ago

    I stayed there for two nights. The room doors would not lock. There was a smoke smell throughout the whole floor. And the lobby and the elevator were really dirty. Toilet and kitchen sink were also filthy.More

    Review collected in partnership with Extended Stay
    Thank 891tareqh
    Response from 00esa, General Manager at Extended Stay America - Pleasant Hill - Buskirk Ave.Responded 1 week ago

    Tareq, please accept our apologies for your unpleasant experience at our hotel. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with the housekeeping team...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    Details
    • Price range
    • $113 - $182 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 122
    • Reservation Options
    • TripAdvisor is proud to partner with Orbitz, Expedia, Booking.com, Hotels.com, Extended Stay, TripOnline SA, Travelocity, Hotwire, Cheap Tickets, Cancelon and getaroom.com so you can book your Extended Stay America - Pleasant Hill - Buskirk Ave. reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Pleasant Hill
    • Also Known As
    • Extended Stayamerica Pleasant Hill-Buskirk Ave Hotel Pleasant Hill ,
    • Extended Stay America Pleasant Hill ,
    • Extended Stay Pleasant Hill ,
    • Pleasant Hill Extended Stay
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    Traveler (22)
    Room & Suite (23)
    Dining (2)
    Hotel & Grounds (9)
    Bathroom (2)
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    Ask a question
    Questions & Answers
    Mistis_Jewelry
    January 18, 2016|
    AnswerShow all 4 answers
    Response from shahendou | Reviewed this property |
    We stayed for two weeks, we walked along on the roads around of course in daylight. Never felt something not safe. Safety is a relative thing.
    0
    Votes
    Room Tips
    "booked in advance, told we were arriving late didn't get room we paid for both rooms dirty w/maintenance..."
    Read review
    "Go to another Hotel. Spend a little more."
    Read review
    "Will not recommend any"
    Read review
    "Get non-smoking, or just don't stay here."
    Read review
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