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Residence Inn Pleasant Hill Concord

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Residence Inn Pleasant Hill Concord
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101 Reviews from our TripAdvisor Community

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Showing 95: English reviews
Spring Creek, Nevada
1 review
1 of 5 stars Reviewed 2 weeks ago

Just checked 08 July 2016. A/C does not work and the television does not work. Oh, we are sorry. There is no engineer on site to fix any of it. Oh, and there are not additional rooms. Unwilling to assist or offer some kind of alternate accommodation. As a Marriott Rewards member I am very disappointed. Stay elsewhere!

Helpful?
Thank mmjenks
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear mmjenks, Thank you for your recent review. I apologize for the issues you have experienced during your most recent stay. I will make sure to review this information with our team members so it does not occur again. I value your loyalty to Marriott, and would like to find out more details to correct the situation. If you would... More 

Ridgefield, Connecticut
Level Contributor
142 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed April 9, 2016

This is our go-to place when in town for just a short stay, in this case, overnight. The rooms are clean and the staff friendly. Unfortunately for us, they are going through a complete renovation and while it wasn't noisy, the place is a bit disrupted. There is a pool, an exercise room and of course, free breakfast every day.... More 

Helpful?
Thank revrpb619
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear revrpb619, Thank you for your review via TripAdvisor and for choosing our hotel for your stay! I am sorry to hear your stay was not completely satisfactory because of the renovation. We are almost at the end of the remodeling, and I am very excited to show you and all of our guests the final product. Come back and... More 

Level Contributor
12 reviews
5 hotel reviews
1 of 5 stars Reviewed February 26, 2016

One word: cockroach. My room was infested. and even though I complained to the owner / manager nothing was done about it. I know he was the owner / manager because I over heard him telling another guest how he felt about the corporate Marriott forcing a remodel and how much money he was losing. plus there are only a... More 

Helpful?
Thank 628robertn
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear 628robertn, Thank you for your Tripadvisor review. I am sorry to hear about your experience in our hotel, and would like to get more details in regards to the issue. Our hotel has a monthly pest elimination contract, and I will make sure to personally inspect the suite where you stayed. We maintain our suites and clean them throughly... More 

Tooele
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed February 22, 2016

The place is very clean and comfortable, Great Staff !!! they are very cheerful and pleasant to talk to you . Breakfast buffet had plentiful offerings including delicious waffles. For sure the next time when visit Pleasant Hill I will say at Residence Inn. Thanks to all the Staff for the Excellent Service.

Helpful?
Thank mcnala
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Hi mcnala, We are glad you enjoyed your stay with us and had a chance to taste our delicious make them yourself waffles! I'm excited to let you know that the next time you visit, you will get to stay in one of our newly renovated suites. They will have a clean fresh new design that will be sure to... More 

Appleton, Wisconsin
Level Contributor
55 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

As a solo woman traveler, this place is in a safe location and rooms are secure. The hotel is in quiet location. The bed is comfortable. The bathroom was clean. Breakfast was great. Parking is free and easy. I will stay here again.

Helpful?
Thank jsfromwi
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Hi jsfromwi. Thank you for taking the time to comment about your trip. We are glad you enjoyed the comfortable suite you stayed in. Did you get a chance to use the fully equipped kitchen or utilize our complimentary grocery shopping? If not, please let us take the pleasure in providing that service to you for your next stay and... More 

Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 31, 2015 via mobile

After having a mix up, the hotel referred us to the Residence in and the suite was excellent. The room had everything inside from the kitchenette to the flat screen. In the morning from 6am to 9am, not only they had breakfast, but this breakfast had the spread from the Canadian bacon to waffles to eggs and potatoes!!!! The staff... More 

Helpful?
Thank Shasha73
Paradise, California
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed September 8, 2015

The hotel is surrounded by some very nice condos/apartments, which gives you a feeling of safety and of being home. We stayed in a King Suite room. It was very clean and nice. The shower area felt a little outdated (i.e. seemed to need a fresh coat of paint, one of the shelves in the shower was loose, etc.), but... More 

Helpful?
1 Thank Tami K
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Hi Tami K! Thank you for choosing to stay with us for your vacation in Pleasant Hill! We are happy you enjoyed your spacious suite. Our waffles are our most popular item on the breakfast menu and often create a fan base amongst children and adults. We hope you can visit us again to see our newly renovated suites when... More 

Great Neck, New York
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 24, 2015

Superb Residence Inn....a bit pricy but worth it. We stayed in the King suite room and had a rollaway (free). Had plenty of room for three people. beds are comfortable and the cleaning staff are great. You are on a quiet tree- lined street in a lovely neighborhood. There is a free shuttle until 7 pm every evening to the... More 

Helpful?
1 Thank Rharha
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed August 24, 2015

The Residence Inn Staff was friendly and helpful. Complimentary breakfast was great although there weren't quite enough tables at breakfast, especially for more than 3. The hotel offered a BBQ hamburger dinner one night for free including beer and wine. This was unexpected and very welcome. We were sorry we missed the food trucks that supposedly came on Tuesdays in... More 

Helpful?
Thank Holly C
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 7, 2015 via mobile

The rooms were very clean, well stocked, and beds were very comfortable. Desk was friendly. Even with the freeway right next door, slept amazing. Pool was great for the kids. Only downfall was breakfast time ended at 9 and they ran out of items.

Helpful?
1 Thank Leslie M
PleasantHillRI, General Manager at Residence Inn Pleasant Hill Concord, responded to this review

Dear Leslie M, Thank you for your kind review on TripAdvisor. I'm glad you enjoyed a restful night's sleep in one of our spacious suites and that your kids had fun in the pool. We enjoy having families here and strive to give all of our guests a memorable experience. Our full hot breakfast buffet is popular. Sorry you weren't... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
GreenPartner Learn More
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff

Additional Information about Residence Inn Pleasant Hill Concord

Address: 700 Ellinwood Way, Pleasant Hill, CA 94523
Location: United States > California > Pleasant Hill
Price Range: $202 - $346 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Pleasant Hill Concord 3*
Number of rooms: 126
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Also Known As:
Residence Inn Pleasant Hill Concord Hotel Pleasant Hill
Pleasant Hill Residence Inn
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