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2757 Shell Beach Rd, Pismo Beach, CA 93449-1602
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Traveler (1029)
Room & Suite (272)
Videos (3)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 03/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Cliffs Hotel and Spa
Updated 03/23/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 31 hotels in Pismo Beach
Location
4.7
Cleanliness
4.4
Service
4.3
Value
3.9
Travelers' Choice
Oceanfront full-service hotel with sweeping ocean views, conveniently located on California Highway 1 and perched 100 feet above Shell & Pismo Beaches. Deluxe guest rooms with private balcony and mountain, pool or ocean views. Friday night wine reception and Saturday Sangria Reception. Heated, outdoor oceanfront pool, Dia Feliz Spa and 24-hour fitness center. Full service restaurant with room service, focusing on fresh, local produce and providers, as well as an oceanfront lounge with custom cocktails and local refreshment options. Breakfast, Lunch and Dinner Daily, as well as a Weekend Brunch. Live music select days throughout the year.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Hiking
Highchairs available
Free public parking nearby
Valet parking
Paid private parking on-site
Wifi
Hot tub
Pool / beach towels
Pool with view
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Fitness / spa locker rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Happy hour
Outdoor dining area
Wine / champagne
Vending machine
Patio
Pets Allowed ( Dog / Pet Friendly )
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Spa
Body wrap
Couples massage
Facial treatments
Foot bath
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Picnic area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
24-hour check-in
24-hour front desk
Clothes dryer
Dry cleaning
Laundry service
Self-serve laundry
Washing machine
Ironing service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Sofa
Telephone
Bottled water
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
On-demand movies
Radio
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish
1489Reviews17Q+A100Room tips
Traveler rating
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Most Recent
Tekinsider wrote a review Sep 25
Thousand Oaks, California6 contributions
+1
This was our 2nd time staying at the Cliff’s Hotel & Spa. The dog friendly rooms are great, the views are spectacular. Beach access and plenty of places to eat and play nearby. Exceptional stay!!! We will be back soon.
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Date of stay: September 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded 3 days ago
Mark, welcome back ~ I am so happy to hear how much you and your pup enjoyed your stay! Thank you for your loyalty, we look forward to welcoming you back soon. Thank you, Stephanie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
JessVee wrote a review Jan 2022
Lake Tahoe (Nevada), Nevada11 contributions3 helpful votes
Hotel's Favorite
Everything about the Cliffs exceeded our expectations. We stayed in an oceanfront ground floor suite, as we were traveling with our pet but still wanted that beautiful ocean view. The room absolutely lived up to its description online, which is such a rarity these days! Everything was beautiful, clean, and comfortable. We dined at Marisol and were really blown away by the quality of the food. We expected things to be average since you're a bit of a "captive audience" when staying there, but it exceeded expectations and our servers were friendly and lovely. Overall, the Cliffs was a great find and we can't wait to return!
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Date of stay: December 2021
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded Jan 8, 2022
Wow, Jessica ~ I am thrilled to hear how much you enjoyed your stay! I am glad that you felt our property was well represented on line, but that we were still able to exceed your expectations. We are excited to welcome you back in the new year. Thank you, Stephanie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jenna G wrote a review Sep 20
1 contribution
Wonderful staff! Beautiful property! Good amenities! Only 10 minutes away from San Luis Obispo. Gorgeous views of the ocean and easy access to the beach. Dog friendly! Very close to wine country. Close to CPSLO providing a nice landing after being on a college campus all weekend!
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Date of stay: September 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded 3 days ago
Thank you, Jenna ~ so glad you enjoyed your time with us! We love Cal Poly, and welcome you to the campus, it is a great school. Of course, we also love the local wineries, please let us know if you need any recommendations. We look forward to welcoming you back for your next stay. Take care, Stephanie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MichD wrote a review Sep 12
San Francisco, California15 contributions2 helpful votes
From booking to check-out my experience at The Cliffs was top-knotch. I booked the trip as a last minute end-of-work-trip treat yo' self stay, and am so glad I did. I called the hotel directly and was booked in a beautiful room with amazing views of both the pool area (with amazing waterfall that doubled as ambient noise), and the ocean. From there check-in was a breeze. Skylar (sp) was able to accommodate an early check-in which allowed me to work from my hotel room, and then spend the afternoon at the pool. I ordered a cocktail from Marisol, and then later ordered from Marisol for room service (the avocado chop salad is amazing)! The next day I leisurely checked out - the valet was so kind (I believe his name was Bryan) and offered me a cold bottle of water for the road. Overall, The Cliffs was the perfect mid-week refresh I needed. As a solo-female traveler I felt very safe, and well taken care of. I am so happy to have stayed here and look forward to enjoying a longer stay here again in the future, when I will have more time to explore the surrounding areas.
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Date of stay: September 2022
Value
Service
Room Tip: Call the hotel directly! The staff are very accommodating and will find the best room for you!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded 2 weeks ago
So good to hear, MichD ~ that's wonderful that the timing worked out for you to get in a little work and a little play! I am thrilled that you felt comfortable and well taken care of, while relaxing and enjoying yourself, we all need a little treat yo' self time! We look forward to welcoming you back on your next getaway. Thank you, Stephanie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greg S wrote a review Sep 9
Los Angeles, California16 contributions1 helpful vote
Stunning view, immaculate spaces, and wonderful staff. A trip to remember. The ocean walk is one of the most beautiful on the Pacific Coast, and the towns (Avila Beach, Pismo Beach, Grover Beach) were interesting in themselves.
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Date of stay: September 2022
Cleanliness
Service
Sleep Quality
Room Tip: North-facing rooms show both mountains and the bay
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded 2 weeks ago
We are so honored to be a small part of the amazing memories from your trip, Greg! We look forward to welcoming you back soon. Thank you, Stephanie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
john s wrote a review Sep 4
Plymouth, United Kingdom76 contributions64 helpful votes
+1
Stunning views, great hotel and amenities. Pool was so warm and fun. Restaurant nice but we chose to order food in. Great location even if a couple of miles out of Pismo. Definitely a place to grab a good wine and sit and watch the sunset. Staff were great too.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded 3 weeks ago
Thank you, John ~ we're thrilled that you enjoyed your time with us, and had a chance to relax and play! If you are still around, we have complimentary wine tasting Thursdays in September on the lawn, so the perfect time to sit and watch the sunset. Hope you can join us! Take care, Stephanie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Greg B wrote a review Sep 1
Los Angeles263 contributions190 helpful votes
Had a cliff signature room with king bed. Room was ok size. Not tight, but not big either. Bathroom was small (see below) We were on the 4th floor of the 5 floors. Balcony overlooked the pool and good ocean view up and down the coast. Not sure how much a view you would have if you were below the 3rd floor. The photos of the room on the hotel website were fairly representative of the room. Bed was comfortable, but would shake when my spouse would move around or get out of bed (something I have not experienced at a hotel in a long time). So I suspect it was just a poor bed. Bathroom however was rather small. I never saw any pictures of the bathroom on the hotel website and I think the reason was because of how small it was. It had one of the smallest toilets I have ever seen (thought they were standard but this one seemed very small and low). If anyone opened the door while you were on the toilet your legs would get hit. Two people could be in the bathroom at the same time but would be in each others way. There was a bathtub with shower. While adequate, I and I think most modern hotels provide a walk in shower these days. There was one sink , but it had a reasonable amount of counter space. Room had a refrigerator, safe, decent size desk, couch, good amount of plugs around the desk (including several USB outlets) and plenty of lights. Service was excellent throughout. From the valets, to check in, to housekeeping and restaurant. Self parking was usually full but the resort fee included valet parking. We never used the pool as it was always packed. The pool area was pretty and had a what looked like only a few dozen chaises, but the pool area is not really big enough, in my view, for the size of the hotel and number of guests. It is a resort hotel after all…with a resort fee! But we were able to use our balcony to sit, read, and enjoy the wonderful view of the ocean. Big issue for me however was the “high speed internet”…which for me was not even close to high speed. Slow , sporadic and weak signal (sometimes my ipad was loading so slowly it was like old dial up speed). For the most part I had one bar (plus the dot) of wifi on my devices (laptop, ipad, iphone etc). and then many times while I was trying to remotely connect to my office the signal would dropout and I would have to reconnect. While these issues may have been the location of our room, its not acceptable at any hotel these days…let alone one of this level, and especially for the price of the room and a hotel that charges a resort fee that supposedly is charging you for this “high speed service”. Highly recommend the hotel restaurant, the Marisol. We had a wonderful dinner there, with fantastic service, which I am reviewing separately. I had not realized how far from town the location of the hotel is. I thought I could walk into town but it was about 2.5 miles. So it’s a bit of a pain having to drive all the time to get anywhere and aside from the other two hotels next door, not much else around. On the other hand, the hotel is a lot quieter than would be found at the hotels in town...and of course the views. While overall I would recommend a stay at the hotel.
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Date of stay: August 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded 3 weeks ago
Greg ~ thank you for the thorough review of your stay at our property. I appreciate the points you make, and am so happy that overall you enjoyed your time with us. We will work on getting photos of our bathrooms included on our site, I appreciate your note that the website is a good representation of the rooms, and if we can help guests' expectations regarding the bathroom as well, we certainly would like to. I am so sorry for the difficulties you had with the wifi, I wasn't able to look up your stay to see if we were able to assist with a better signal, I understand how frustrating that can be. As a previous guest, you will receive our monthly offers, and I hope we have a chance to welcome you back soon. Now that we are transitioning out of summer, the pool and parking lot should be a little less busy, and we would love a chance to wow you. Take care, Stephanie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Ashley H wrote a review Aug 2022
San Francisco, California81 contributions33 helpful votes
Traveler beware - this is not a spa hotel. I've traveled far and wide to many countries & stayed in many spa resorts. The Cliffs Hotel is nothing like a spa. My husband and I stayed for a weekend (3 nights). Big mistake! We thought this hotel would be a relaxing spa experience at Pismo Beach. We soon discovered this location is also a very popular wedding site. It was also obviously the height of summer and family vacation time. The hotel was loaded with kids and dogs and back-to-back weddings! It was literally a zoo! We had a beautiful beach front room, and the location and view was stunning, however we couldn't really enjoy much of our ocean view balcony because of all the intense noise, wedding commotion, kids playing and running around screaming, and even a drone buzzing and hovering right over us! We felt like we were in some sort of amusement park - but it wasn't amusing! At night, the wedding commotion and terrible loud thumping music was the ultimate assault on all our senses. We were frazzled by 10pm each night when we could finally enjoy a few minutes of quite time before we went to sleep. Each day and each night was the same and by the end of the 3 days, we felt like we needed a vacation from the madness we had just endured. There was not a single feeling of "spa" throughout our stay aside from very welcoming, professional and friendly staff. If you would like to experience this hotel and enjoy the location, enter at your own risk of leaving completely frazzled!
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded 3 weeks ago
Ashley ~ I am so sorry your stay was not the relaxing escape you had hoped for. While we are not a spa hotel (we have a spa at our hotel), we still would like our guests to leave refreshed rather than frazzled. As you mention, weekends in the summer are busy with a lot of activities and families on property. Please reach out if you would like to give our property another chance, we are opening an Adults Only Floor toward the end of the year, offering a more soothing experience. Feel free to reach out if I can ever assist with a reservation. Thank you, Stephanie stephanie@cliffshotelandspa.com
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Megan L wrote a review Aug 2022
Fresno, California4 contributions
+1
My family and I really enjoyed our stay at The Cliffs! The scenery, poolside scenery and attention to detail the hotel offers is what really makes everything so nice. Strolls along the cliff, going down to the beach and hanging out by the pool and grounds of the hotel was so relaxing. Marisol restaurant was awesome and the drinks were great. We have stayed at other hotels in pismo/Avila but this is by far been our favorite! Def. Coming back.
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded 4 weeks ago
Wow ~ thank you, Megan! We're thrilled to hear how much you enjoyed your stay, sounds like you had a chance to unwind and explore. We look forward to welcoming you back on your next getaway! Take care, Stephanie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gery K wrote a review Aug 2022
1 contribution1 helpful vote
We are doing a roadtrip across the west of the usa and stayed in this hotel. Wow… what a beauty! One of the best we stayed im. Nice, clean rooms, a very good restaurant and the nicest staff!! Deffff recommend!!
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Date of stay: August 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Stefi Bowman, Marketing at The Cliffs Hotel and Spa
Responded Aug 17, 2022
Wow ~ thank you, Gery! I hope you are enjoying your adventure along our coastline, we appreciate your recommendation. Have a great rest of your trip! Take care, Stephanie
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$262 - $414 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the cliffs hotel pismo beach, cliffs hotel pismo beach, cliffs resort pismo beach, cliffs pismo beach, pismo beach cliff resort, the cliffs resort
LOCATION
United StatesCaliforniaSan Luis Obispo CountyPismo Beach
NUMBER OF ROOMS
165
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Frequently Asked Questions about The Cliffs Hotel and Spa
Which popular attractions are close to The Cliffs Hotel and Spa?
Nearby attractions include Bob Jones City to Sea Bike Trail (2.6 miles), Avila Valley Barn (1.5 miles), and Monarch Butterfly Grove (4.1 miles).
What are some of the property amenities at The Cliffs Hotel and Spa?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Cliffs Hotel and Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at The Cliffs Hotel and Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Cliffs Hotel and Spa?
Yes, free public parking nearby, paid private parking on-site, and valet parking are available to guests.
What are some restaurants close to The Cliffs Hotel and Spa?
Conveniently located restaurants include Old West Cinnamon Rolls, The Oyster Loft, and Penny's All American Cafe'.
Are there opportunities to exercise at The Cliffs Hotel and Spa?
Yes, guests have access to a pool, a fitness center, and a sauna during their stay.
Are any cleaning services offered at The Cliffs Hotel and Spa?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Cliffs Hotel and Spa?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Cliffs Hotel and Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Cliffs Hotel and Spa?
The staff speaks multiple languages, including English and Spanish.