OCEAN PALMS MOTEL $65 ($̶9̶5̶) - Updated 2019 Prices & Hotel Reviews - Pismo Beach, CA

I booked a room 9 mounths in advance using booking.com. A few weeks after booking fraudulent payments were charged on my credit card and I had to block and change it. The next day I did, Booking.com sent me a message 'ocean palms tried to charge your credit card and could not'.…

Date of stay: January 2019

Response from ocean p, General Manager at Ocean Palms Motel

Responded 3 days ago

Hello pibertrand, Thank you for your time and sharing your experience with our Inn. i do apologize for the inconvenience you had with your reservation . When you book your room online it has a booking policy (it can be booking.com or Expedia or another online websites) that we do require a valid credit card , So when you test your card on the day of arrival it declined . As we do have a process we informed booking.com as you booked on their website. we cancelled your reservation as booking.com approved the cancellation . there is a timeline where you have to submit your card by. we cancel on after booking.com email us to cancel your /any reservation with decline credit card. we hope you had a great journey. regards,

Very Decent For The Price

The rooms are nothing fancy. The staff, location and the price is what makes it so great. Just a short walk to the beach/shops/eateries. It's located right off the freeway so it's very easy to find. The staff is very friendly and knowledgeable.

Date of stay: January 2019

Response from ocean p, Manager at Ocean Palms Motel

Responded 3 days ago

Thank you for time to review Ocean Palms Motel. we appreciate your comments . we do try our best to serve our guest best we can . I am glad to hear you enjoyed our simple Motel and its surroundings . we look forward to welcome you back on your next trip to Pismo Beach. Thank you again !

Not a warm fuzzy

Desk clerk was unfriendly. I was told first floor only since I had my service dog and slept very little second night because 2nd floor guests dog ran the floor whole night. Holes in lamp shade, TV sound malfunctions, vents filthy, and mini fridge well just look at photos.

Date of stay: December 2018

Response from ocean p, Owner at Ocean Palms Motel

Responded 3 days ago

Thank you for sharing your review. We are checking into this directly. Please accept our apology for any inconvenience you experienced. We do have installed brand new Air Conditioner with heat pumps in all the rooms. in future please do ask your front desk to help turning it on if needed. we are working on doing multiple upgrades to the Motel. your comments mean a lot to us. we are share work to improve better to serve our future guest. Warm Regards,

Nice Room, comfy Beds.

I was skeptical in staying at a MOTEL but boy was I surprised! The room was clean, and looked upgraded. Only 7 min wall to the beach! And decent price. Check in was a breeze, lots restaurants around close by. I definitely recommend

Date of stay: November 2018

Response from ocean p, Manager at Ocean Palms Motel

Responded Nov 7, 2018

Dear Guest, Thank you so very much for your positive review of our hotel. Your comments go a long way to provide our staff with confidence and support, and we appreciate that. We are pleased that you had this positive experience and welcome you back at any time. Best regards, Sam

Great place

Our group of 8 friends (some couples) from the UK, in our late 30s / early 40s, are driving down the Californian coast and have stayed in a variety of accommodations from a Big Sur cabin in the woods to a city hotel in San Francisco. We all loved this place more than any other…

Date of stay: October 2018

Response from ocean p, Manager at Ocean Palms Motel

Responded Oct 28, 2018

Dear Guest, Thank you so very much for your positive review of our hotel. Your comments go a long way to provide our staff with confidence and support, and we appreciate that. We are pleased that you had this positive experience and welcome you back at any time. Best regards, Sam

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