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Motel 6 Pinole

1501 Fitzgerald Dr I-80/Eastshore Freeway East at Fitzgerald Drive, Pinole, CA 94564-2230
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Guests1 room, 2 adults, 0 children
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Traveler (16)
Room & Suite (28)
Pool & Beach (3)

About

Location
Cleanliness
Service
Value
Motel 6 Pinole is located on I-80 and within walking distance to area dining and shops. Visit California's beaches within 7 miles or Six Flags Discovery Kingdom 10 miles. Relax is our outdoor pool. Free Wi-Fi is available in all modern rooms.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free internet
Wifi
Pool
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-serve laundry
Internet
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Room features
Non-smoking rooms
Smoking rooms available
Air conditioning
Good to know
HOTEL CLASS

Location

Full view
44Car recommended
Grade: 44 out of 100
29Restaurantswithin 0.75 miles
1Attractionwithin 0.75 miles
Contact
1501 Fitzgerald Dr I-80/Eastshore Freeway East at Fitzgerald Drive, Pinole, CA 94564-2230
Getting there
Metropolitan Oakland Intl Airport19 miSee all flights
SFO Intl Airport26 miSee all flights
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38Reviews2Q+A5Room tips
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big parking space for big UHAUL truck. Near to the freeway 80. Surprisingly the best Motel 6 i ever been to. Front desk Clark were friendly. They look to be understaffed as I had to wait to check in. Was a happy with overall experience.
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Overall it was good stay. Clean room with good front desk people. I will be coming back next month in this motel.Also, it is great as i have dog. Not all hotel let pet. Glad this motel are ok with pets.
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Response from 6Team, Brand Experience Team at Motel 6 Pinole
Responded May 16, 2019
Hi Kathy, Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!
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It really is amazing how bad hotels/motels can be at times.... And, this recent stay with Motel 6 proved to be no exception. The smell at the exterior of the motel was disgusting, as well as the van in the back lot that looked like someone was living in it. The overall appearance of the place was totally horrid. Between the smell and the dirtiness of everything was nasty. Elyssa, the front office staff, highly incompetent at figuring out what to do about problems that were mentioned to her, did not have a clue on how to take care of anything. The bed sheets w/ hair , television had an annoying digital voice relay, which Elyssa didn't know how to fix, and of course the 4"out of order" signs placed on the vending machines and dryer that was out of order. The General Manager Durga [-], not available to talk to, but some "manager" named Nirmala, who really didn't want to hear how bad the place was..... "We provide great service to our customers"... Not really. Overall, Motel 6 has been known to have a poor reputation with cleanliness and serviceability, based upon location, ownership, and management. This location in Pinole exemplifies how bad Motel6 can be. In charging a rate of 125.00 w/ tax for a god awful motel is really not what the service industry should be giving to the public and certainly not what Motel 6 should honor. And, it's amazing that Elyssa was so totally inept at taking care of anything except collecting money at the counter. With all the vending machines and dryer not working, and then to have the one and only "working dryer" not functioning really was the icing on the cake...… Stay away from this motel. Freeway noise horrid, too.
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Response from 6Team, Brand Experience Team at Motel 6 Pinole
Responded Apr 9, 2019
Hi Annie, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience
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clean rooms and very friendly staff, motel is located in a nice area with restaurants around, they accept pets at no extra charge, and offer free coffee in the morning, and also they offer smoking and non smoking rooms
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They do not have good front desk or managers here. Motel 6 is known for "leaving the light on". Thus motel doesn't honor reservations, can't keep towels on hand, do not supply rooms with toiletries. When you ask be prepared for push back. Everything is a chore to ask or seems to be too difficult to achieve. Morning front desk is nicer but once again, cleaning service is a joke. We checked in 3 people, got 2 towels. When I asked for more, they simply said, no towels. I guess a motel didn't plan for guests here in Pinole. Stay far away
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Response from 6Team, Brand Experience Team at Motel 6 Pinole
Responded Jun 25, 2018
Dear Guest, Thank you for sharing your concerns. Please know the service issues you describe are an exception to our guest commitment, and as such, we apologize. Our staff aims to provide the highest level of hospitality to our guests through our customer service, but with your experience, we have fallen short and would like to apologize for the service issues you describe. We invite you to contact our Guest Relations at 1-855-787-9864 to record the details of your visit to help us provide a better guest experience in the future.
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PRICE RANGE
$101 - $129 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
motel 6 pinole, motel six pinole, pinole motel 6, pinole motel six
LOCATION
United StatesCaliforniaPinole
NUMBER OF ROOMS
101
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