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BEST WESTERN Cajon Pass

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147 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Cajon Pass
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Showing 139: English reviews
Bishop, United States
2 reviews
5 of 5 stars Reviewed October 17, 2015

The Best Western on Cajon Pass was a nice place to stay. The staff were very friendly and accommodating. The location is right off the highway, and located next to a Del Taco and a 76 station. I would recommend staying here.

Review collected in partnership with Best Western

Helpful?
Thank Danielle S
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Hi Danielle, Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. All of our staff members are indeed very courteous and accommodating. They are assertive in making sure that our guests have a pleasant experience. We are conveniently located next to the freeway and highway, making your travel plans easier. The... More 

Canyon Country, United States
1 review
4 of 5 stars Reviewed October 14, 2015

The hotel is nice and clean, check out staff is more helpful than the check in staff. Prefer this hotel than others in area. Breakfast in the morning is a bonus. Worth staying with construction nearby.

Review collected in partnership with Best Western

Helpful?
Thank Amy G
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Hi Amy, Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. The front desk staff members are indeed very courteous and accommodating. They are assertive in making sure that our guests have a pleasant experience. We accept your challenge to ask questions, upon your arrival regarding the area. We understand that... More 

Garden Grove
1 review
4 of 5 stars Reviewed October 13, 2015

The adjacent freeway construction is readily seen, but it didn't interfere with a good night's sleep, a hot and tasty breakfast, and a place just to relax before traveling farther. The staff were friendly and helpful, wanting to do all they could to assure a good stay.

Helpful?
Thank Beverly L
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. I'm very happy too know that the area construction was not an issue for you. All of our staff members are indeed very courteous and accommodating. They are assertive in making sure that our guests have a pleasant experience. Our guests thoroughly... More 

Los Angeles, United States
1 review
2 of 5 stars Reviewed September 21, 2015

I Honestly Tell Myself Why Do I Even Keep Bothering To Reserve With Bw Cajon Pass. Not Worth It, Bugs In Lobby, Rooms Smell, No Ice Because Construction Workers Use It All..Just Very Disappointed. Next Time, For $20-30 More Im Gonna Stay At Holiday Inn Or Marriott In Hesperia.

Review collected in partnership with Best Western

Helpful?
Thank Ana R
Nick P, Manager at BEST WESTERN Cajon Pass, responded to this review

Dear Ana - Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. As I mentioned in your previous complaint, you have been coming here for years and there is always something wrong with your stays with us. I do agree that maybe going to another hotel, they may be able to... More 

North Las Vegas, Nevada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed September 5, 2015

The hotel is conveniently located off of the freeway and I found the staff to be extremely nice and helpful. Pet friendly and the room was comfortable and clean. The woman who checked us in gave us earplugs just in case the construction was too noisy, but neither my husband nor I noticed any noise. I left a beach towel... More 

Helpful?
Thank Suzanne1525
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. I'm happy to know that you had no issues regarding noise in the area. The front desk staff members are indeed very courteous and accommodating. Again Thank you for your review and choosing Best Western Cajon Pass More 

Huntington Beach, United States
1 review
2 of 5 stars Reviewed August 24, 2015

Construction is loud, ALL NIGHT LONG!! Very bright lights!! The staff are not very friendly. We ran out of toilet paper and could not find anyone there to get some from!! Had to go to the gas station, which isn't too far away. The pool is closed during construction and that's 6 days a week!

Review collected in partnership with Best Western

Helpful?
Thank Brett S
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. Although our pool is covered due to construction, to keep dust and debris out, it is NOT closed and available everyday of the week. As you may have experienced a delay in the response of our very helpful staff, I do apologize... More 

Vancouver, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 16, 2015

Great little hotel near Cajon Pass. It is in close proximity to all the train action if you in to that kind of stuff. Room was clean but not too fancy. The rooms include refrigerators and microwaves if you want to save move.

Review collected in partnership with Best Western

Helpful?
Thank Michael A
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. Our rooms are extremely well taken care of by our tremendous housekeepers and their focus is to provide a clean and comfortable room as you have mentioned. Our goal is to provide the best experience possible for the guest and thank you... More 

Culver City, California
2 reviews
4 of 5 stars Reviewed August 13, 2015

Clean comfortable stay with all of the basics, and the pool was very inviting. Loud machinery along the highway started early, so next time I will request a room facing away from the highway! Overall it was a very good experience for one night.

Helpful?
Thank Sue D
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Sue D. Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. Our rooms are extremely well taken care of by our tremendous housekeepers and their focus is to provide a clean and comfortable room as you have mentioned.e time to provide helpful feedback in regards to your experience at our hotel.... More 

Nephi, United States
1 review
4 of 5 stars Reviewed August 6, 2015

Tired and looking for a place to stay. We travel this road 4-5 times a year and had never noticed this Best Western. When we saw it we stopped and had a good experience. We are glad we know about this one. We will stay again.

Review collected in partnership with Best Western

Helpful?
Thank Ellis A
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. The location is indeed great, at the intersection of the 15 fwy and hwy 138, behind the DelTaco/Union 76 station. The food options nearby are limited, McDonalds, Subway and Del Taco. There are several dining options nearby and is just a short... More 

Huntsville, United States
1 review
5 of 5 stars Reviewed July 24, 2015

The hotel staff very accommodating. The value at $81 a night with the magnificent views of the canyons was incredible! The restaurant suggest of the MTN High Café was great, locally owned and the exact experience we were looking for.

Review collected in partnership with Best Western

Helpful?
Thank Susan W
Nick P, General Manager at BEST WESTERN Cajon Pass, responded to this review

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel. The front desk staff members are indeed very courteous and accommodating. They are assertive in making sure that our guests have a pleasant experience. Again Thank you for your review and choosing Best Western Cajon Pass, I hope that you will consider... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Stay at this Phelan hotel located at the base of the scenic San Bernardino Mountains and enjoy a peaceful, serene visit in California. The BEST WESTERN Cajon Pass is conveniently located at the junction of Highway 138 and Interstate 15 just minutes away from Glen Helen Regional Park where guests may enjoy fishing, swimming, nature trails and camping. The Pacific Rim Trail, Auto Club Speedway, San Manuel Amphitheater, Green Tree Golf Course and Mountain High Ski Resort are all just a short drive from this Phelan, California hotel. Guests will also appreciate the variety of nearby dining and shopping options. Each well-appointed room features free high-speed Internet access, an iron/ironing board, coffee/tea maker, microwave and refrigerator. Visitors may choose to upgrade to a business suite or a specialty room which will accommodate up to eight people. The BEST WESTERN Cajon Pass offers a complimentary continental breakfast, an outdoor swimming pool and spa as well as beautiful mountain scenery. A friendly staff is standing by to ensure a comfortable and unforgettable stay. ... more   less 

Additional Information about BEST WESTERN Cajon Pass

Address: 8317 US Highway 138, Phelan, CA 92371-4809
Location: United States > California > Phelan
Price Range: $64 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Cajon Pass 2.5*
Number of rooms: 46
Reservation Options:
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Also Known As:
Best Western Cajon Pass Hotel Phelan
Best Western Phelan
Phelan Best Western
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