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Best Western Cajon Pass

195 reviews
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Traveler (26)
Room & Suite (13)
Dining (4)
Overview
  • Excellent38%
  • Very good29%
  • Average20%
  • Poor9%
  • Terrible4%
Travelers talk about
“del taco”(11 reviews)
“uncle joe”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Family Rooms
Fitness center
2.5 Star Hotel
All hotel details
Offers from Best Western Cajon Pass
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (195)Write a Review
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Traveler rating
67
54
35
19
9
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67
54
35
19
9
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All reviewsdel tacothe pacific crest trailuncle joehot water takesstrategic locationgas station next doortrains passingsan bernardinotaco bellfreeway closepet feerailroad tracksclean roomsroom facinghot itemshot breakfastworking order
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1 - 5 of 184 reviews
Reviewed 1 week ago

Wonderful place to stay, people excellent, staff excellent, management excellent and any time I have a chance to stay in the hotel that will be the hotel for me to choose. Thank you. Sincerely, Mireck Adam Kullitt.

Review collected in partnership with Best Western
Thank mireckk
Response from Peter P, General Manager at Best Western Cajon PassResponded 6 days ago

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel.

Hotel's Favorite
Reviewed October 14, 2017 via mobile

On our way to Disneyland and needed a hotel for the night. Booked online and was worried if it would live up to its rating and it does! Very impressed with this hotel! Staff is very accommodating. Rooms are spacious, well laid out and clean....More

Thank C H
Response from Peter p, General Manager at Best Western Cajon PassResponded October 16, 2017

Thank you for taking the time to provide helpful feedback in regards to your experience at our hotel.

Reviewed 1 week ago

The staff is very friendly; the room was very clean; however, the only night I was there I was unable to get to sleep until minutes before 5:00AM due to loud plumbing noise (like shower running) all night long. I travel with my dog which...More

Review collected in partnership with Best Western
Thank rebeccamE4329UT
Response from Peter P, General Manager at Best Western Cajon PassResponded 1 week ago

As far as noise complaints, we again, apologize about that particular experience during your stay at our hotel. If a guest would bring that to our attention, we will definitely go to great lengths to manage that situation.

Reviewed 1 week ago

We stayed one night here on our way into San Bernardino. Was a little concerned beings that it was the only hotel, but was nicely surprised at how clean and nice it was. The check in clerks were nice and friendly despite it being Christmas...More

Thank lkgracewalking
Response from Peter P, General Manager at Best Western Cajon PassResponded 1 week ago

Our entire staff strongly take your comments into consideration which offers tremendous value to the hotel and helps our staff achieve the goal of providing the most wonderful and memorable experience.

Reviewed 2 weeks ago

During my stay of 3 nights my room was not cleaned once, the room keepers are rude and talk loud slur that can be heard through all the hotel. Front desk folks and hotel managers are very nice and kind people. This hotel have a...More

Review collected in partnership with Best Western
Thank octaviol2018
Response from Peter P, General Manager at Best Western Cajon PassResponded 1 week ago

There are definitely some key points in your stay which are absolutely unacceptable. I sincerely apologize for any inconvenience that you have may have experienced during your stay at our hotel. We will be discussing this review in our weekly staff meeting and will make...More

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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Fitness Center with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Center with Gym / Workout Room
Details
Price range
$76 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
$76 - $103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveler (26)
Room & Suite (13)
Dining (4)
Pool & Beach (3)
Hotel & Grounds (21)
Bathroom (1)
Business Center & Event Rooms (1)
Questions & Answers
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Room Tips
"upper floor rooms have a view of the railway"
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"Seemed fairly quiet on both sides, you are next to a freeway. The train is louder than the traffic."
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"Choose a room with no rooms above you."
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"Request a room at the back of the hotel to avoid train noise"
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