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Best Western Petaluma Inn

Traveler (72)
Room & Suite (33)
Dining (20)
Certificate of Excellence

About

#3 of 9 hotels in Petaluma
Location
Cleanliness
Service
Value
Certificate of Excellence
If you’re looking for a family-friendly hotel in Petaluma, look no further than Best Western Petaluma Inn. Close to some of Petaluma's most popular landmarks, such as Petaluma Creamery (1.6 mi) and Green String Farm (2.6 mi), Best Western Petaluma Inn is a great destination for tourists. Rooms at Best Western Petaluma Hotel provide a flat screen TV and air conditioning, and guests can stay connected with free wifi. In addition, while staying at Petaluma Best Western guests have access to a 24 hour front desk. You can also enjoy a pool and free breakfast. Need a place to park? Free parking is available at Best Western Petaluma. While in Petaluma, you may want to check out some of the restaurants that are a short walk away from Best Western Petaluma Hotel, including Wild Goat Bistro (1.2 mi), Aqus Cafe (1.2 mi), and Della Fattoria Downtown (1.2 mi). If you’re looking for things to do, you can check out Military Antiques & Museum (1.2 mi), Petaluma Arts Center (0.9 mi), or Riverfront Art Gallery (1.2 mi), which are popular attractions amongst tourists, and they are all within walking distance. The staff at Best Western Petaluma Inn looks forward to serving you during your upcoming visit.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Hot Tub
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Hotel links
Visit hotel website
Hotel deals

Location

Full view
52Somewhat walkable
Grade: 52 out of 100
50Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
200 S McDowell Blvd, Petaluma, CA 94954-3506
Getting there
Sonoma County Airport21 mi
Metropolitan Oakland Intl Airport43 mi
See all nearby hotels
695Reviews
10Q+A
82Room tips
Traveler rating
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Popular mentions
Wifi didn't work, hotel is not well marked (it took us 15 minutes to circle the block to get to the hotel), I was questioned why I wanted an extra set of sheets and a bath towel,stack of old toilets and sinks outside bathroom window
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Review collected in partnership with Best Western
Response from Robert E, General Manager at Best Western Petaluma Inn
Responded 2 days ago
Dear Traveler, I apologize that we did not exceed your expectations. I am currently looking into the wi-fi issue, and I am very sorry that you missed the hotel on your first pass. As you may have noticed, there is major work being done by the city to replace the sewer mains for the area and unfortunately that has added some clutter behind our building. Regards, Robert E.
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Hotel's Favorite
Having traveled via Amtrak to this area from Houston, I discovered that the party I was to meet expected me on December 26 rather than on Christmas Day. I hastily booked a room here at Best Western in Petaluma. What a pleasant experience! The reception area was tastefully decorated with an attractive Christmas tree and window decals. My room was clean and pleasant. I walked to a nearby restaurant that was recommended by the receptionist--tasty fare! I enjoyed walking about the area on Christmas Day, too. This was a quiet, pleasant Christmas celebration that I'll not forget. In fact, I am hoping to stay at this Best Western Inn again sometime.
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My husband and I stayed here for three nights recently. The location is great. It is very convenient to the 101. There are many restaurants close by, many within walking distance. There is even a grocery store across the street. Check in was easy. The staff is very friendly. During our stay whenever we needed anything, the staff was always willing to help. We had a room on the second floor. There is no elevator so if you have a lot of luggage, you may want to ask for a room on the first floor. When we first pulled up, I was a little hesitant about staying here as the rooms all have outside doors. We stayed at another hotel after marijuana became legal in California and could not stand the smell of constant marijuana smoke. However, this is a non-smoking hotel inside and out so this was not a problem here. The room was clean. There was a refrigerator and microwave. The only thing that I wish it would have had was a bathtub. The breakfast was good. There were plenty of options. The seating area was a little small. It looked like there may have been more but it was closed off. Overall, we had a good stay and would stay here again if ever in the area.
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Very comfortable reasonably priced and the staff was helpful. Good location and nice breakfast. I would go back and I would recommend it for sure. Also I need soft towels which they had and not the sandpaper you sometimes get.
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Staying at the BW Petaluma Inn was horrible - the room was dirty when we arrived, and it was quite noisy since it was directly next to a very busy freeway. We had the end room downstairs, and there wasn't available parking near to the room. We tried the television and the internet, and neither worked. When we complained to the front desk, they said there wasn't anything they could do about the television or the internet and to keep trying, and when I told them the room wasn't up to par as far as cleanliness, they just dropped the subject. The next morning was pouring rain, and breakfast was served in a difficult to find room next to the pool (across the parking lot kitty-corner to the front desk). The woman in charge of keeping the breakfast room clean would not let anyone serve themselves or make their own waffles so it took a LONG time. I am very surprised that this is a Best Western and we will NEVER stay here again.
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Response from Robert E, General Manager at Best Western Petaluma Inn
Responded 4 weeks ago
Dear Traveler, I apologize for not exceeding your expectations. Could you please forward me the date of your stay and the room number so I may further investigate this issue. As you can see by our other reviews, this is not standard operating procedure for us. Thank You, Robert E.
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PRICE RANGE
$132 - $299 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western petaluma hotel petalumapetaluma best western
LOCATION
United StatesCaliforniaPetaluma
NUMBER OF ROOMS
73
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