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Sheraton Sonoma County - Petaluma

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745 Baywood Dr., Petaluma, CA 94954
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Sheraton Sonoma County - Petaluma
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543 Reviews from our TripAdvisor Community

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Las Vegas, Nevada
Level Contributor
153 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed here for a night, and I was very happy with the experience. That staff is courteous, and the hotel is nice and modern enough. The club level breakfast is nice too. Starwood members are treated well, and the property will meet expectations.

Helpful?
Thank Tim_Maliyil
Ottawa, Canada
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed yesterday NEW

Spent 4 days at this Sheraton for business and was not disappointed. Room was clean and overall cleanliness of hotel was great! The servers during breakfast are remarkable and really make you feel welcome. Breakfast food quality was superb! Will definitely make this my hotel for future business trips.

Helpful?
Thank StevePlatthy
Santa Barbara, California
Level Contributor
110 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Came here last year with my wife for business and was very impressed. Came back for another one of my wife's meetings. The hotel is outstanding, the rooms are great, the service is wonderful, the conference rooms are very nice, the Executive lounge is better than I have had at many 5 star hotels and certainly better than the United... More 

Helpful?
Thank SBpicky
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad that you had a few enjoyable stays! We work hard to ensure that everything is just right every stay - glad to hear that it's working. We have received great customer feedback on our newly renovated guest rooms, but we aren't stopping there. We have plans to do so much more. Please hurry back and let me know... More 

Santa Rosa, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for just 1 night and we will stay again! The price was good, front desk people where very friendly, blackout curtains, beds and shower are great. No noise at night. good room service overall very nice stay!

Helpful?
Thank Patricia B
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Hi Patricia! Thanks for staying with us and for your kind review. We do hope that you hurry back. It's a great location for launching a wine country adventure, or if you have business in Petaluma or Northern Marin County. We've spend 2015 renewing the hotel and look forward to more of the same in 2016. Thanks again, and be... More 

San Diego, California, United States
Level Contributor
524 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 298 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Paid $135 for a Sunday night this past Martin Luther King Jr weekend celebrating equality and wine. PROS: -Clean, quiet, and large rooms for this low price range. -Clean, large bathroom with nice toiletries. -Two free water bottles, coffee, and tea. -Comfy king bed...even better than the one I have at home. -Didn't talk to them much, but the staff... More 

Helpful?
Thank John P
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thanks for staying with us and for your kind exhaustive review. New beds & new guest rooms have definitely helped us serve our guests better than ever before. Thanks for mentioning Petaluma's downtown. It's a great town to explore, with exceptional dining options, antique stores, etc. If guests want a day trip, the coast, the redwoods, Napa and the entire... More 

Encinitas, California
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great location close to town and close to getting to day trips on the coast. Very clean hotel with updated rooms and at a bargain. Great stop for families convenience of lots to do close by. Great walking trail outside the hotel excellent views.

Helpful?
Thank CM1618
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad you enjoyed your stay. Our value-season allows our guests to experience everything that wine country and the Sonoma coast have to offer - at drastically reduced rates! There's so much more to see and do. I do hope you hurry back! Scott Satterfield General Manager More 

Washington, Illinois
1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

I can't even express the gratitude enough for the hospitality the hotel has shown my family and I. We had a rough night - our belongings/luggage stolen on the way through Berkely. We arrived at the hotel - the staff was friendly, and caring. The room is comfortable, clean, and welcoming. The beds are cozy- and were even sent a... More 

Helpful?
Thank caraturnbull
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So sorry to hear about your circumstances this trip. While we couldn't make up for your lost items, I'm glad we were able to help improve your day. I hope that you'll have another opportunity very soon to visit us under better circumstances! We love returning guests! Be Well & SAFE! Scott Satterfield General Manager More 

San Francisco, California
Level Contributor
44 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here when visiting my friends who recently had a baby. It was my first time staying at a "Sheraton" and I was pleasantly surprised. We picked the location based on convenience, but found that the hotel was decent. The rooms were very clean, and just spacious enough for a short stay. Parking was super convenient, and no additional... More 

Helpful?
Thank Mix2t
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Many thanks! We have been collecting excellent service-loving staff members all year. I'm glad that you found them friendly. Our passion as a team is delighting all of our guests and making our hotel the best value in wine country. Hurry back and let us know how we're doing. Be well! Scott Satterfield General Manager More 

San Francisco, California, United States
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 weeks ago

My boyfriend and I love to come up here for weekend getaways. This hotel is located close to downtown and tight next to walking and biking paths. We love the service at this hotel, especially the front desk and the bartenders. Everyone is always helpful in sharing their thoughts on what's great to see or eat in the area and... More 

Helpful?
Thank Mel L
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

So glad that you enjoy the hotel. We love all of our guests but especially those we get to know over time! Keep coming back! I did want to let you know that not only is the first floor renovated, but all of our guest rooms and suites are brand new! Not a bad room in the hotel! Thanks again,... More 

West London
Level Contributor
164 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 137 helpful votes
4 of 5 stars Reviewed January 2, 2016

This is a 3.5 rating rounded up as I liked the hotel's attitude towards environmental sustainability. Not only could you opt not to have your room cleaned, but also earned Starwood's Preferred Guest (SPG) loyalty program points for doing so. My room was large and comfortable. It was clean and had a lovely view. The lobby areas were nice, although... More 

Helpful?
Thank Jo M
ScottSatterfield, General Manager at Sheraton Sonoma County - Petaluma, responded to this review

Thanks for staying with us! We work hard to make sure that everything we do has the least impact on the environment possible. Stay tuned as we take some additional steps to reduce our water usage, etc. We sure hope you hurry back! Be Well! Scott Satterfield General Manager More 

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