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    Sheraton Sonoma County - Petaluma

    745 Baywood Dr, Petaluma, CA 94954-5388
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    7/30/2017 7/31/2017
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    $199
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    Traveler (91)
    Room & Suite (24)
    Pool & Beach (6)
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    Overview
    • Excellent35%
    • Very good39%
    • Average16%
    • Poor6%
    • Terrible4%
    Travelers talk about
    “club level” (21 reviews)
    “wine country” (86 reviews)
    “nice hotel” (45 reviews)
    Free Wifi
    Free Parking
    Breakfast Available
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness center
    Concierge
    Pets Allowed
    Wheelchair access
    Business Center
    Dry Cleaning
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Sheraton Sonoma County - Petaluma
    Special Offer: Breakfast for 2 Included
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (664)
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    1 - 5 of 644 reviews

    Reviewed 4 days ago via mobile

    We stayed here because the prices were decent for our Napa trip. Our room smelled like mold so we had the sheets changed. We walked in while housekeeping was changing them and the blankets and pillows were on the floor. After she's done changing the...More

    Thank winelover312
    Response from ScottSatterfield, General Manager at Sheraton Sonoma County - PetalumaResponded 2 days ago

    I am sorry for your experience. Our cleanliness guest scores are always very high. I will definitely look into what happened with your guest room. If you would please contact me, I'd enjoy learning more particulars to follow up on. Again, please accept our apologies.

    Hotel's Favorite
    Reviewed 4 weeks ago

    I had always wanted to stay at this hotel. I have seen it many times as I have driven past. It is so beautifully incongruous as you come upon it and the marina amid the dry, rolling hills. The room did not disappoint. Large, comfortable...More

    Thank lovesf48
    Response from ScottSatterfield, General Manager at Sheraton Sonoma County - PetalumaResponded 4 weeks ago

    So glad that you enjoyed your stay! I am sorry about the hot tub. It is back in service now! We were the last full-service hotel to add the parking fee. It helps offset additional cameras and patrols of the parking lot. We hope to...More

    Reviewed 4 days ago

    Accommodations were average for the price, turnorver service was quality, but customer service is poor. Couple examples: Checkout is automated digitally, where customers receive an email with costs, etc... However, I was still hounded when I left and grilled as to the number of people...More

    Thank Clayton L
    Response from ScottSatterfield, General Manager at Sheraton Sonoma County - PetalumaResponded 2 days ago

    I am sorry for your perception that our staff was unfriendly. As with all hotels we do get an authorization above your expected charges in order to extend credit to you in our hotel outlets. That authorization drops off after a few days. I don't...More

    Reviewed 1 week ago via mobile

    Our stay here has been wonderful. The food was great, service 5 star. I just witnessed and irate guest who was completely out of line give the front desk a hard time. The staff handled her with grace and class, while myself would of lost...More

    Thank lbera17
    Response from ScottSatterfield, General Manager at Sheraton Sonoma County - PetalumaResponded 4 days ago

    So glad you enjoyed your stay! I'm sorry that you had to be subject to the rants of an irrational guest. Please let me know when you are coming back. I'd love to offer you a complimentary upgrade to our best available room! Be well!...More

    Reviewed 1 week ago via mobile

    This is a nice property that suited our purpose being 20 mins from Sonoma. The hotel is well maintained and has everything I've come to expect in a Sheraton property. The restaurant had good food but I would say service was mixed. On Saturday morning,...More

    Thank Paul K
    Response from ScottSatterfield, General Manager at Sheraton Sonoma County - PetalumaResponded 1 week ago

    So glad that you enjoyed Schollenberger Park. Bird watchers come from all over to witness nature unfolding right outside the doors of the hotel. It's also a great spot to do a run or a leisurely nature hike. I do hope you come back soon....More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Business Center with Internet Access
    • Banquet Room
    • Conference Facilities
    • Dry Cleaning
    • Multilingual Staff
    • Breakfast Available
    • Laundry Service
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Center with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • $189 - $400 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 183
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Priceline, Hotwire, Cheap Tickets, TripOnline SA, Cancelon and getaroom.com so you can book your Sheraton Sonoma County - Petaluma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Sonoma County >
    • Petaluma
    • Also Known As
    • Sheraton Sonoma County - Petaluma Hotel Petaluma ,
    • Sheraton Petaluma ,
    • Petaluma Sheraton ,
    • Sheraton Sonoma County - Petaluma CA
    Add Photo Photos
    Traveler (91)
    Room & Suite (24)
    Pool & Beach (6)
    Dining (5)
    Hotel & Grounds (57)
    Bathroom (8)
    Business Center & Event Rooms (1)
    Nearby
    Sponsored by:
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    Nearby Restaurants
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    1.00 miles away
    Nearby Attractions
    The Petaluma Library Museum
    37 reviews
    1.46 miles away
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    26 reviews
    .99 miles away
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    1.64 miles away
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    Ask a question
    Questions & Answers
    Katherine R
    September 11, 2016|
    Answer Show all 5 answers
    Response from ScottSatterfield | Property representative |
    No, cats are not allowed in the hotel.
    0
    Votes
    JacyOnTheFly
    June 11, 2016|
    Answer Show all 3 answers
    Response from ScottSatterfield | Property representative |
    If you google Petaluma Gap Wineries you will find a list of all of the wineries within minutes of the hotel!
    0
    Votes
    Robin F
    December 12, 2014|
    Answer
    Response from ScottSatterfield | Property representative |
    Hi! We are pet friendly, but pets cannot be left alone in the room. They are welcome to be with you in all non-food areas of the hotel! Scott Satterfield General Manager
    0
    Votes
    Room Tips
    "Requested a bay view but was not given one, so don't know if there is a good room?"
    Read review
    "Marina view was excellent."
    Read review
    "maybe on upper floors will have less insects"
    Read review
    "superior king corner rooms on the river are a little larger with views on the marina and the mountains."
    Read review
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