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Americas Best Value Inn & Suites Petaluma

Traveler (2)
Room & Suite (7)
Dining (2)

About

Location
Cleanliness
Service
Value
Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Non-smoking hotel
Outdoor pool
Room features
Air conditioning
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL STYLE
Budget
HOTEL CLASS

Location

Full view
56Somewhat walkable
Grade: 56 out of 100
25Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
60Reviews
19Photos
2Q+A
20Room tips
Traveler rating
  • 5
  • 11
  • 20
  • 9
  • 15
Time of year
Traveler type
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  • English
I was just glad to find a room as I had no reservations. I was a bit hesitant to go to an Americas Best Value, as I had a terrible experience at one in Red Bluff a year ago. This one however was very clean, quiet, had a pool, and best of all, could accommodate me without
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Response from abvipetaluma, Front Office Manager at Americas Best Value Inn & Suites Petaluma
Responded Jul 6, 2018
Thank you for taking the time to share your feedback
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The room was decent until you lay down and realize you would probably be more comfortable sleeping in you car. The bed was like cardboard, and the pillows were the absolute worst I have ever slept on. Not to mention, there was no parking and loud as all get up.
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Review collected in partnership with this hotel
180.00 a night for what is basically an $80.00 a night dump. So cheap they don't even have a small, $10.00 hotel style coffee pot in the room. Price gougers taking advantage of evacuees and fire fighters during a huge, disastrous local wild fire. Noisy. Overstated bed sizes,
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Response from abvipetaluma, General Manager at Americas Best Value Inn & Suites Petaluma
Responded Oct 17, 2017
Dear Gary H., Thank you for taking the time to provide feedback following your recent stay at the Americas Best Value Inn Petaluma.  We greatly appreciate the feedback we receive from all of our guests as we continue to improve upon our levels of service, quality, and comfort. We are sad to see that you did not enjoy your stay with us.  We typically receive high, positive remarks from our guests.  Please accept my apologies for not having a coffeemaker in the room. We proudly offer Starbucks coffee in our lobby. Many of our guests enjoy a quality cup of coffee and we enjoy the opportunity to talk with you when you come to visit the lobby. When we spoke on the phone, I relayed that the bed was full size rather than queen size, as it was the only room type we had available.  I'm glad that we could cancel your second room at the last moment as you didn't need it, offering a room to another guest affected by the fires.  We hope you appreciate not being subject to the cancellation fee we normally charge in those circumstances. We hope that you will give us another try in the near future! Kind regards, shia
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Never again! Very worn room, breakfast was poor continental. Oh, wait, coffee was hot, but that's all I can say. The close by Casino was good for a meal and has a cocktail bar. Parking was no problem and easy to find because it is close to the freeway.
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Response from abvipetaluma, Front Office Manager at Americas Best Value Inn & Suites Petaluma
Responded May 31, 2017
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
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I would stay at Motel 6 a hundred times before staying here again. The carpets were filthy. The bed was hard as a rock. The man at the front desk was rude and dismissive. No services at all. Usually were just looking for a place to stop for the night and we arent too picky, but
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Response from abvipetaluma, Front Office Manager at Americas Best Value Inn & Suites Petaluma
Responded Oct 11, 2016
Dear Guest,   Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Please inform us on which room you stayed and when you stayed. It would help us serve you better on your next stay.   Sincerely,
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Photo provided by managementAmericas Best Value Inn & Suites Petaluma
One Queen Bed
Petaluma
Photo provided by managementAmericas Best Value Inn & Suites Petaluma
Photo provided by managementAmericas Best Value Inn & Suites Petaluma
Photo provided by managementAmericas Best Value Inn & Suites Petaluma
Two Double Beds
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12
Do you have elevaters?
sorry, no we do not have elevator
0 votes
Show all answers
How close to the freeway?
"Get new beds, bedding, and pillows."
"The best room is at another hotel"
"Find another place to stay."
"Upstairs is always a safe bet especially for women traveling alone. Not only do you NOT hear the bathroom flush but you don't have to hear the foot steps of the insomniac above you."
"Look for a room that would allow you to park your vehicle nearby."
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1234
PRICE RANGE
$113 - $194 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
americas best value inn & suites petaluma hotel petalumaamericas best value inn and suites petaluma
LOCATION
United StatesCaliforniaPetaluma
NUMBER OF ROOMS
50
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