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GreenTree Pasadena Inn

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400 S Arroyo Pkwy, Pasadena, CA 91105-2518
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Traveler (56)
Room & Suite (28)
Pool & Beach (9)

About

#8 of 32 hotels in Pasadena
Location
Cleanliness
Service
Value
GreenTree Pasadena Inn offers guests a comfortable experience from check-in to check-out, minutes from historic Old Town Pasadena and Convention Center. Enjoy our newly renovated guest rooms, featuring the highly-rated Tuft & Needle mattresses, HDTV with 60+ channels, mini-fridge, microwave and coffee maker. Hot breakfast is included in your stay each morning.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Highchairs available
Baggage storage
Newspaper
24-hour front desk
Secured parking
Wifi
Outdoor pool
Fence around pool
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Non-smoking hotel
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Telephone
Microwave
Refrigerator
Flatscreen TV
Bath / shower
Wardrobe / closet
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Languages Spoken
English, Spanish

Location

Full view
94Great for walkers
Grade: 94 out of 100
26Restaurantswithin 0.3 miles
3Attractionswithin 0.3 miles
616Reviews8Q+A68Room tips
Traveler rating
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Popular mentions
januaryluong wrote a review Nov 2020
1 contribution
Cleanliness during COVID is a must and this place is not up to those standards. The walls had stains on it and the towels were dirty. There is mildew in the bathroom. Do not stay here if you want to be locked out of your room. We were not the only one that was locked out of our room according to other reviews. Save yourself a stay here and go somewhere else.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
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Jani wrote a review Nov 2020
1 contribution
Lock out of the room since 9:30pm- till 5:30am the next day. Don't book this hotel, it may be cheap, but the building is old and their customer service are not responsible, especially the general manager Camron Kahn . Greentree Pasadena hotel was the hotel that kept on giving… giving problems that is. We check in to our room at 3pm, and the room was already showing signs of issue. First the room smelled like it hasn't been aired out for months. Whic can be true with Covid19, but hotels have do deodorizing machine to clear the air. Second, no hangers, additional towels (besides 2 towels), hair dryer and tv remote in the room. I don't want to sound greedy, but if we paid for these things, we should already have it. We finally got all the items, but the TV wasn't working. Apparently the cable box was out. After the receptionist and my husband unplugged and click a few things, we got the TV working. 9:30pm We return from dinner to notice we were lock out of the room. We went to the front desk to ask for replacement keys, thinking our key have been de-magnetized. We received new keys, try again to open our door, and still the door did not open. Went back to the front desk, which the receptionist came out trying to open the door. He then calls the manager Camron Kahn. He gave every excuse in the book to tell us why were lock out instead of how he was going to fix the situation. He called a lock smith to come out and get the door open. The lock smith won't arrive till 11pm. They place us in another room to wait. 11pm Lock smith arrives and states will take an hour to open the doors. We check back in a 12am, lock smith says 30 more mins, check back in at 12:30am, will be another hour. 1:30am lock smith leaves and we are still not in our room. No one at the hotel called us to inform us. My husband calls the front desk and ask what is happening. Apparently they need to call the lock company to come open the door. But they do not open till 8am. It is now 3:30am. We haven't slept, we're in evening attire, my husband needs his breathing machine to sleep at night. Our car keys are in the room, so we can't go anywhere or get anything to hold us over the next day. It's now 5:30am the general manager Camron Kahn finally arrives and pops the door open. We finally grab out things, slept at this trash hotel for a few hours and left. This has been a disaster. Ruined our entire mini vacation. The general manager called us again to apologize, but instead made light of the situation, like this was to big deal. If you can't manage a hotel, maybe you should find a different career. We did get our full refund. That's the only thing positive from this situation. Never again.
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Date of stay: November 2020
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lb_travel_lb wrote a review Nov 2020
Houston, Texas1 contribution
Pros: Very comfy bed. Nice room layout. Convenient location (walk to grocery stores) Parking availability is okay, with extra space on basement level. For COVID, breakfast is delivered to the bedrooms. Cons: Offered "hot breakfast" but only served hot items which contain pork products. Had no cereal available. Non-smoking room smelled strongly of weed. Poor quality TV (low res image and color made it hard to watch). I advise bringing disinfectant wipes with you and cleaning surfaces yourself. The toilet seat was not perfectly clean in my room but was fine after I cleaned it myself.
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
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Response from Kamran Khan, General Manager at GreenTree Pasadena Inn
Responded 2 weeks ago
We appreciate you taking the time out of your busy schedule to share your concerns We are committed to guest satisfaction and I am confident that our hotel staff will make every effort to prevent this from happening again. Please contact me at any time during business hours to further discuss this situation. Kamran Khan General Manager
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bmorse497222 wrote a review Nov 2020
Boise, Idaho1 contribution
Nice location but really ghetto guests. Drug dealers, pimps and prostitutes. Staff was really nice and the beds were excellent. Breakfast was decent. Location was perfect for restaurants and stores. WiFi didn’t work in my room and the noise from the ghetto people made me have to change rooms
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Review collected in partnership with this hotel
Date of stay: November 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
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Response from Kamran Khan, General Manager at GreenTree Pasadena Inn
Responded 2 weeks ago
Thank you for taking the time to share with me about your recent stay with us. While it looks like your stay was a good one, I regret to see that we missed some marks on what should have been an exceptional experience. If at all possible, please reach out to me at gm.pas@greentreeinn.com with additional details on your stay. I would like to take the time to share with our staff so that we can improve the experience for all of our guests. Please let me know if there is anything else that I can assist you with. Best Regards, Manager
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AY-DEE DA'GAWD wrote a review Nov 2020
1 contribution
I Arrived to Pasadena Ca. And Green tree Pasadena was the first hotel with available rooms, I was properly greeted by "FATIMA" And she was such a wonderful host from the time I walked into the lobby She showed me so much concern about my well being until I was in my comfort zone. Great job with your hired staff. She truly displayed how a guest should be treated.👍🏼👍🏼👍🏼
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Date of stay: October 2020Trip type: Traveled with family
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Response from Josie Lugo, General Manager at GreenTree Pasadena Inn
Responded 3 weeks ago
Thank you for taking the time to share with me about your recent stay at the GreenTree Pasadena Inn. I am happy to hear that your stay with us was a success and that we have exceeded all expectations. It will be our pleasure to welcome you back in the future so that we may continue providing the same excellent level of service you have received. Please let me know if there is anything I can assist you with. Warmest Regards, Kamran Khan | General Manager GreenTree Inn
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PRICE RANGE
$100 - $187 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pasadena hotel pasadena
LOCATION
United StatesCaliforniaPasadena
NUMBER OF ROOMS
69
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Frequently Asked Questions about GreenTree Pasadena Inn
Which popular attractions are close to GreenTree Pasadena Inn?
Nearby attractions include Central Park (0.2 miles), Collector's Paradise Pasadena (0.10 miles), and Pasadena Lawn Bowling Club (0.2 miles).
What are some of the property amenities at GreenTree Pasadena Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at GreenTree Pasadena Inn?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at GreenTree Pasadena Inn?
Guests can enjoy free breakfast and complimentary tea during their stay.
Is parking available at GreenTree Pasadena Inn?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to GreenTree Pasadena Inn?
Conveniently located restaurants include The Luggage Room Pizzeria, Parkway Grill, and La Grande Orange Cafe.
Are there opportunities to exercise at GreenTree Pasadena Inn?
Yes, guests have access to a pool during their stay.
Is GreenTree Pasadena Inn located near the city center?
Yes, it is 0.6 miles away from the center of Pasadena.
Which languages are spoken by the staff at GreenTree Pasadena Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to GreenTree Pasadena Inn?
Many travelers enjoy visiting The Huntington Library, Art Museum and Botanical Gardens (2.3 miles), Eaton Canyon Natural Area (3.9 miles), and Millard House (1.4 miles).
Is GreenTree Pasadena Inn accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific inquiries, we recommend calling ahead to confirm.