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Hilton Pasadena

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Hilton Pasadena
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982 Reviews from our TripAdvisor Community

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Showing 948: English reviews
Livorno, Italy
Level Contributor
291 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
4 of 5 stars Reviewed yesterday NEW

We stayed in Pasadena 2 nights to visit the JPL Nasa laboratory. Pasadena is a lovely neighborhood, plenty of high level shopping options and restaurants. Our room was the standard 2 double beds Hilton room, but that it the strong point with Hilton: wherever you go, you know what to expect, in good Hiltons you never get bad surprises. We... More 

Helpful?
Thank Sandra L
Level Contributor
8 reviews
5 of 5 stars Reviewed 3 days ago NEW

I really enjoyed the walking distance to the city of Pasadena where there is quite a lot to eat and do. I also enjoy the Starbucks on the lobby but I don't like that the Starbucks has limited drinks. The small and quiet gym is a plus. The staff were extremely friendly and the housekeeper was nice too. Easy place... More 

Helpful?
Thank Amber K
Milano, Italy
1 review
5 of 5 stars Reviewed 1 week ago

Pasadena is a good choice when visiting Los Angeles. The Hilton Pasadena is nice and 10 min walk from the Metro, Gold line. In Pasadena there are very interesting places to visit like the Huntigton gardens, library (ancient books) and museum (great collection of Impressionism) and the Gamble House (Gamble in the sense of the family, 1908, Art Dèco). The... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank Giuseppe L.E. B
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear Giuseppe L.E. B, It is so wonderful to read your feedback you left us, thank you! We appreciate for taking the time to do so. We couldn't agree with you more that our location is ideal and walking distance to Old Town and close to many interesting places to visit in Pasadena and neighboring cities. We look forward welcoming... More 

Healdsburg, California
Level Contributor
143 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Although the hotel is currently replacing the old air conditioning system with something that will, hopefully, not be so noisy, they did not note anywhere on the website that the air conditioning is noisy. The hotel is typical of in town Hiltons but this one is situated a small distance from Old Town. It is an older property which has... More 

Helpful?
Thank annee05
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Hello Annee05, Thank you for taking the time to share your thoughts with us. We are very excited in completing our Heating Ventilation Air Conditioning (HVAC) modernization so that we could provide our guests a more efficient and latest heating and air conditioning system in all guest rooms. We hope to welcome you back in the future so that you... More 

UK
Level Contributor
91 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 1 week ago

It has been a few years since I last stayed in this hotel, it is a stereotypical business Hilton hotel, you walk in and it feels like it needs waking up a bit. The décor is basic and arguably dated, as is the restaurant which is again quite traditional in approach, but I like it all, it is like visiting... More 

Helpful?
Thank David W
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear David W, Thank you for your feedback and for your loyalty to the Hilton Pasadena. We are glad to hear you feel like visiting an old friend while staying with us. It is a pleasure to know you enjoyed your overall stay again at our property and found our restaurant outlets comfortable and staff friendly and attentive. Thanks for... More 

Monterey
1 review
5 of 5 stars Reviewed 2 weeks ago

Very pleasant experience here. Great staff and very very friendly. Close to downtown which was a blast. The beds were extremely comfy. I would definitely recommend staying here and I would every time we came to town.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank 884breannah
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear 884breannah, It is such a pleasure reading your feedback, thank you so much for taking the time to review our property and share your experience. We couldn't agree with you more that our location is so convenient and very close to Old Town, Downtown Pasadena. Thank you for being an advocate of Hilton Pasadena and please contact me direct... More 

Chile
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

My friends and I went to LA for 4 days vacation and this hotel has the best location, the area is very nice and old Pasadena is great. The hotel very nice, receptionist and bellman very friendly. The pool is also a great thing to have. The breakfast was good and everyday they put one different hot dish which made... More 

Helpful?
Thank MeryMeryar
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear MeryMeryar, It was a pleasure to welcome you as our guest, and we're elated that you thoroughly enjoyed your stay with us. I am excited to share your comments with our guest services agents and bellman, this will definitely generate some smiles around here. I am delighted to hear that you enjoyed our many amenities such as our pool... More 

Olympia, Washington
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

The room insides are being dated as the furniture in our room was looking a bit worn. Needs updating, but otherwise it's in a great location and very comfortable. They were having a very large Beads & Jewelry design show throughout the hotel that did make the stay more interesting.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
Thank DLehuta
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Hello DLehuta, Thank you for taking a moment to share your experience with us. It is wonderful to know you enjoyed our great location and found our hotel / rooms comfortable. We have started modernizing our heating ventilation air conditioning system and look forward to updating our guest rooms as well. I hope you are able to come back and... More 

Santa Monica, California
Level Contributor
68 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This Pasadena hotel, Hilton, ought to be 4 or 5 stars but it's in bad shape, needs renovation. Has not been updated since early 90s or badly reused recycled materials from that era. As we booked last minute, the Pasadena Hilton could only offer a 2nd floor wheelchair roll-in shower king bed room with view of rooftop which does not... More 

Helpful?
Thank MotherTravels
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear MotherTravels, Thank you so much for taking the time to write such a comprehensive review. Your kind acknowledgement of the service of our Front Desk Associates especially Patrick is very much appreciated. We certainly make every effort to deliver the highest standard of customer service to all our guests, and it is always encouraging to receive such compliments and... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

I booked 2 rooms. When I arrived they had given my rooms away and wait for it Still charged me, even though I had no room. I thought the receptionist was uncaring and rude, so I asked to see a manager who was if anything more uncaring rude, even belligerent. I stay in Hiltons regularly and have always been happy... More 

Helpful?
Thank Geoff L
HiltonPasadena, Manager at Hilton Pasadena, responded to this review

Dear Geoff L, Thank you for writing your feedback and I am so very sorry of what you have experienced which is not typical of our service and staff. I am really concerned and would like to get more information from you. At your convenience please call me direct 626-584-3100. Thank you, Jayne Betts Director of Rooms 626-584-3100 More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Hilton Pasadena

Address: 168 S Los Robles Ave, Pasadena, CA 91101-2430
Location: United States > California > Pasadena
Price Range: $156 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Pasadena 3.5*
Number of rooms: 296
Reservation Options:
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Also Known As:
Hilton Pasadena Hotel Pasadena
Hilton Hotel Pasadena
Pasadena Hilton Hotel
Hotel Style:
#4 Business Hotel in Pasadena
#9 Family Hotel in Pasadena
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