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Sheraton Pasadena Hotel

Traveler (141)
Room & Suite (66)
Dining (9)

About

#14 of 32 hotels in Pasadena
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Visit beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena, California is renowned for. We offer a convenient location adjacent to the Pasadena Convention Center, which is ideal for business and leisure travelers.
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Property amenities
Pool
Restaurant
Room service
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Babysitting
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
Business
HOTEL CLASS
Hotel links
Visit hotel website
Hotel deals

Location

Full view
100Great for walkers
Grade: 100 out of 100
50Restaurantswithin 0.3 miles
11Attractionswithin 0.3 miles
904Reviews
163Photos
15Q+A
100Room tips
Traveler rating
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Popular mentions
This Soviet-style block hotel located within the Convention center complex will be easier to find by vehicle than if you walk here from the rail line (which is only about a 5 minute walk away). The main car entry on Cordova lacks a sidewalk for pedestrians. And the center
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Response from ShannonCalloway, Supervisor at Sheraton Pasadena Hotel
Responded yesterday
Greetings Guest Zoom_Gotti, We recognize your time is valuable and appreciate the feedback you have provided on the Guest Satisfaction Survey. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Sheraton Pasadena Hotel, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. As far as the front entrance, we have Bellman and Valet attending the front entrance to assist with any guest luggage or Valet assistance. As a valued guest, thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Pasadena.
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Not too bad. Kind of pricey for what you get though. I liked their updated units. The staff seemed pretty nice too. I think that for the price that is being charged, offering free coffee in the lobby throughout the day would be a good option. However, i was satisfied with my
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This is a hoax hotel!!! Not sure where to begin. First, they front entrance is a construction mess and super hard to read sign on how to get to the hotel. After finding the maze through parking, you are lost to find lobby and meet (NOT BE GREETED) by the most RUDE,
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Response from ShannonCalloway, Supervisor at Sheraton Pasadena Hotel
Responded Apr 7, 2019
Greetings Guest 167farhanan, Thank you for choosing to stay at the Sheraton Pasadena Hotel and providing your honest feedback. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to provide a welcoming and friendly check in experience for all of our guests. This situation is not characteristic of the level of customer service that we strive for and for that we do apologize. Once again, thank you for your valued feedback and we hope to serve you again whenever your travels bring you back to Pasadena.
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Stayed at the Sheraton for a business trip with colleagues. It’s has a few pros and lots of cons. Pros: comfortable bed, restaurant, bar, pool, friendly front desk staff Cons: under renovation, super slow elevators, old rooms, colleagues had a smelly nauseating room and it took
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Response from ShannonCalloway, Supervisor at Sheraton Pasadena Hotel
Responded Mar 19, 2019
Greetings Guest Reenabobeena, Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Sheraton Pasadena Hotel, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations.As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent transformation may have caused. Redefining our hotel will elevate the guest experience so we can continue to create new memories with valued guests like you. Part of this renovation process will be re modernize all three of our elevators so they work more efficiently and smoothly for our guests. We are sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed hotel with you, whenever your travels bring you back to Pasadena. Sincerely, SHANNON CALLOWAY Front Office Supervisor Sheraton Pasadena Hotel shannon@sheratonpasadena.com (626) 449-4000
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I have stayed at this hotel many times. It’s in a nice location to walk to pasadena places, especially the convention center and Colorado blvd. they have a relatively new lounge...that has really second rate food and coffee. In fact, this last time I stayed here everything was
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Response from SheratonPasadena, Front Office Supervisor at Sheraton Pasadena Hotel
Responded Mar 16, 2019
Greetings Guest Crabclam, Thank you for taking the time to share your recent experience at the Sheraton Pasadena Hotel with us. As part of our continued commitment to renew our property décor, we apologize for any inconvenience our recent transformation may have caused. Redefining the front of our hotel will elevate the guest experience so we can continue to create new memories with valued guests like you. We are excited to complete this project as it will also include brand new elevators to better fit the needs of our guests. Once again, sorry for any inconvenience this transformation may have caused and we hope to reveal our refreshed hotel with you, whenever your travels bring you back to Pasadena. Sincerely, Carly McGuire Front Office Supervisor The Sheraton Pasadena carly@sheratonpasadena.com 626-449-4000
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PRICE RANGE
$160 - $341 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheraton pasadena hotel pasadenapasadena sheraton
LOCATION
United StatesCaliforniaPasadena
NUMBER OF ROOMS
311
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