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Sheraton Pasadena

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Sheraton Pasadena
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750 Reviews from our TripAdvisor Community

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Showing 725: English reviews
West Hollywood, California
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed yesterday NEW

I've passed this hotel for years on my travels through Pasadena, but never stayed. This trip, which included my parents, I thought, "how bad could it be, it's a Sheraton?" Well, bottom line: it's dirty, it's worn out, the elevators are abysmally slow, and it's depressingly bleak. Random wires hang in the dim hallways like an afterthought, and the carpet... More 

Helpful?
Thank Ernest S
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 4 days ago NEW

This was my first time staying at the Sheraton, but I plan to return! My room was spacious and quiet, and the hotel staff was very helpful. The location - next to the convention center, across from the mall, near city hall and Old Town - was ideal. Once I parked in the garage, I just walked where I needed... More 

Helpful?
Thank Kathy C
atlanta
Level Contributor
7 reviews
7 hotel reviews
Reviewed 5 days ago NEW via mobile

Right by old town and the conference center. Can walk to plenty of food options. Outstanding service. Does all the little things right. Night time front desk guy was fantastic. Clean rooms quiet and roomy. View not so great but location makes up for it.

Helpful?
Thank jeff13m
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago NEW

Without huge fanfare, with the ability to park on the street for free around the corner if you choose, this Sheraton is tremendous value for the money. Comfortable bed, high quality helpful staff, basically all you need. Also an excellent location.

Helpful?
Thank Stephen N
Los Osos, California
Level Contributor
201 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 week ago

This is a wonderful value in the heart of old town Pasadena. It is an older hotel but was perfect for our budget with many options for size and location of rooms. We chose the Club level and it had a very adequate hot breakfast buffet. The evening selections were basically crackers and cheese with some other nibbles. The parking... More 

Helpful?
Thank Gene H
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

The Staff was friendly and helpful. Our room was immaculate and comfortable. Club level offered nice selection of snacks, and delicious breakfast. We stayed on the 3rd floor and the room was large for most hotels. We had a very pleasant stay and will return :)

Helpful?
Thank Kim S
Murrieta, California
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 1 week ago

I stayed at the Sheraton Pasadena from 11/20-11/21, in a two double bed room with club level. The entire hotel and room itself was nothing but impressive. Check-in and Valet: I arrived at the hotel at about 12:45 PM and was greeted by a very nice valet agent. He was very helpful in helping with my bags and telling me... More 

Helpful?
Thank Vinny R
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Hello Vinny, Thank you so much for staying with us and taking the time to leave us great feedback. We are constantly striving to give our guest the best service and are happy to share that we will be improving our public space and guest rooms in 2017. Please feel free to reach out to me for your future stay... More 

Washington DC, District of Columbia
1 review
Reviewed 1 week ago

This Sheraton Pasadena Hotel is mid-size business hotel. It conveniently located across from the Pasadena Convention Center, in Old Town Pasadena, CA. Hotel Staff are friendly, and very accommodating to my requests. The Club Lounge has good & health food for breakfast & evening snacks. The self-parking located right underneath the hotel for very reasonable rate for the area. Interior... More 

Helpful?
Thank SPGPlatFreqTraveler
Allentown/Lehigh Valley
Level Contributor
80 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 weeks ago

This is a solid business hotel with all the required amenities and very friendly service. The location adjacent to the convention center and within just a couple blocks of all the dining and shopping destinations of Old Pasadena is fantastic. Pretty stark looking from the outside, but the interior of the hotel is warm and clubby and the rooms were... More 

Helpful?
Thank pkrajsa
San Jose, California
Level Contributor
70 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 weeks ago

Looked forward to a pleasant stay, banking on Sheraton offering quality and comfort. Contacted hotel 4 times previous to arriving - including email, to confirm my need for two beds in the room. At 5 p.m day of arrival called to alert them of my timing moving to 8:30 p.m. but was assured my room with two beds would be... More 

Helpful?
Thank Lili B
SheratonPasadena, Operations Coordinator at Sheraton Pasadena, responded to this review

Hello Ms. Lili, I wanted to reach out and apologize once more for the experience you had with us. I can assure you that we are better than what you had to experienced. The management staff, including Mauricio, has been working diligently to ensure that we correct and improve our communication and service. We are also so excited to be... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Center with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Visit the beautiful Sheraton Pasadena Hotel, ideally located within walking distance of the abundant shopping, dining, and entertainment options that Old Town Pasadena is renowned for. ... more   less 

Additional Information about Sheraton Pasadena

Address: 303 East Cordova Street, Pasadena, CA 91101
Location: United States > California > Pasadena
Price Range: $134 - $362 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Pasadena 3.5*
Number of rooms: 317
Reservation Options:
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Also Known As:
Sheraton Pasadena Hotel Pasadena
Pasadena Sheraton
Hotel Style:
#7 Business Hotel in Pasadena
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Questions & Answers

Here's what travelers have asked, with answers from Sheraton Pasadena staff and other travelers.
3 questions
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Oakland, California
Southwest Gulf Coast, Florida

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Questions? Get answers from Sheraton Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Rooms with balconies are not a good buy”
 of 5 bubbles 850vinnyr, 1 week ago | Read review
“Ask for room facing the Convention Center to get more privacy. The other side rooms facing the Condo Complex.”
 of 5 bubbles SPGPlatFreqTraveler, 1 week ago | Read review
“fairly quite location, only 5 floors, I use the stairs(slow elevators) so 2nd floor is great”
 of 5 bubbles jmedster, Oct 14, 2016 | Read review
“Try to get a room closed by the Elevators to avoid walking.”
 of 5 bubbles lvegasjp, Oct 11, 2016 | Read review
“My favourite is, Room # 302”
 of 5 bubbles Santi501, Sep 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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