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Great location for anything in Pasadena. You can walk to most shopping and restaurants, plus it's right next to the convention center. It's also an easy/direct drive into downtown LA of you prefer staying someplace more townsy while enjoying the big city. A nice touch...More
The hotel was under construction so it was somewhat a mess. The staff was very helpful. They have a car for short trips. Was walking distance to the convention center. Didn't really eat there to comment on.More
1 Thank richard B
Response from SheratonPasadena, Front Office Supervisor at Sheraton PasadenaResponded 5 weeks ago
Thank you for taking the time to answer our survey, we really appreciate it. We are having renovations happening at the hotel and we are very excited once the product is complete. Our entire hotel, rooms, lobby will all have a new look...More
Much to the pictures already posted, the rooms are in great need of a revamp. The room was appropriate for a one night stay and thankful that my company paid for the outdated room (tacky gold fixtures, fridge out in the open, etc.). We stayed...More
Thank Robyn O
Response from SheratonPasadena, Supervisor at Sheraton PasadenaResponded June 4, 2017
Thank you for taking the time to review our hotel. We are terribly sorry for the poor experience you had with your guestroom while staying with us. While we do understand our hotel has become a bit dated, we are currently undergoing a...More
Great hotel with impeccable service. Been staying here for roughly the past 10 months. Jason and Jose were the epitome of Starwood employees and were always warm and welcoming. Location is walking distance from all of the amazing restaurants in downtown Pasadena. Easy access via...More
Thank Ryan F
Response from SheratonPasadena, Operations Coordinator at Sheraton PasadenaResponded May 23, 2017
Dear Ryan F,
We appreciate your loyalty and continued trust in our staff. It is wonderful to hear that you are as excited as we are about the renovation. Thank you for leaving us your review and 5 Star Rating! Don't hesitate to call us...More
Good location to Pasadena Civic Auditorium just a minute walk and to Old Town Pasadena, but the room i choose on booking was not provided and have to request again next day but still have to request again that night and thats the only time...More
Thank Cristy D
Response from SheratonPasadena, Operations Coordinator at Sheraton PasadenaResponded May 18, 2017
We appreciate you taking the time to provide us with feedback about your stay. I am very sorry to hear that you encountered challenges with settling into your room type. Please note that your concerns have been addressed with our management staff. I...More
$198 - $558 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#7 Business Hotel in Pasadena
Non-Smoking Rooms ,
Number of rooms
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Response from SheratonPasadena | Property representative |
The modernization of our guest rooms will be completed by September 2017. Are you looking to stay with us this year? If so feel free to contact me directly at the hotel and I would be more than happy to... More
The modernization of our guest rooms will be completed by September 2017. Are you looking to stay with us this year? If so feel free to contact me directly at the hotel and I would be more than happy to assist you with any questions or concerns you may have.
Brenda Garcia - Operations Coordinator
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"I recommend upgrading your room for more square footage."