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The Westin Pasadena

Booking.com$135*
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GreenLeadersBronze level
06/11/2017 06/12/2017
1 room 2 adults 0 children
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The Westin Pasadena
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1,343 Reviews from our TripAdvisor Community

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Melbourne, Australia
Reviewed 4 days ago NEWvia mobile

I recently stayed stayed at the hotel for 4 nights whilst in LA for 2 shows at the Rose Bowl. I'm a seasoned international traveler and only stay at high quality hotels. The Westin Pasadena was fantastic. Firstly, my room was ready early , secondly it was spotless and an excellent size ( I stayed on the SPG floor),thirdly the...

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Helpful?
Thank peto39
Washington DC, District of Columbia
Reviewed 5 days ago NEW

It's my favorite in Pasadena. The location is great and the room is really comfortable. They did appear to be renovating some of the floors, but I'm not sure about that. It was an easy walk to the Convention Center and there are several great restaurants nearby for lunch or dinner. Enjoyed making Starbucks coffee with the pot in my...

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Helpful?
Thank NeedsNEscape
London, United Kingdom
Reviewed 5 days ago NEW

Finding a hotel that has 2 double beds in tough these days- this is how I ended up here. Decent location, a walk to Old Town for dinner an shopping and easy to get on motorway. Clean bathroom with standard toiletries, no fancy brands if that is your thing. Empty mini fridge but a small shop downstairs which keeps the...

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Helpful?
Thank Anne R
Andrew F, Guest Relations Manager at The Westin Pasadena, responded to this review

Thank you for recently staying with us. Thank you for taking the time to fill out a review for us. We really appreciate it. I am glad you were able to find the bedding and room type you desired in staying at our hotel. We are so fortunate to be in the heart of Pasadena with many area attractions, and...

San Diego, California, United States
Reviewed 6 days ago NEW

I have pretty HIGH expectations for hotels as travel a ton all over the world for business (China, S America, Europe, S Africa). This is an outstanding hotel: Clean, upscale bathroom, super comfortable beds, friendly helpful staff. I came here w my wife since we were attending the U2 concert in the Rose Bowl. Couldn't be happier. We live in...

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Helpful?
Thank Roger S
Los Angeles, California
Reviewed 6 days ago NEW

The entire staff is the best! Everyone really went out of the way to make us feel at home. The linens and robes are lush and the shampoo, conditioner, shower gel and soaps with White Tea Aloe are wonderful, it feels like a spa in your room!

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Helpful?
Thank jeaninerobert2003
Park City, Utah
Reviewed 6 days ago NEWvia mobile

Just visited here for the weekend with family. This hotel is in a great location for Old Pasadena, the Rose Bowl, Colorado Blvd, etc. it is actually a fairly large convention type hotel. The rooms were typical Westin, the staff was by and large very good. I had problems having my room serviced, there was vomit in an elevator which...

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Helpful?
Thank Courtney B
Andrew F, Guest Relations Manager at The Westin Pasadena, responded to this review

Thank you for leaving us some feedback about your recent stay. I am very happy to hear you enjoyed your overall stay with us. We are very happy to offer comfortable accommodations in proximity to so much great shopping and eating. We appreciate your stay and do look forward to hosting you again very soon. Sincerely, Andrew F. Guest Relations...

Charlotte, North Carolina
Reviewed 1 week ago

What a great location, one block from the majestic Pasadena City Hall and close to great shopping and restaurants. The famous Heavenly Bed was just that, but the pillows were horrible. Don't try to stay here on a busy weekend (weddings, graduations, etc) because the elevators are slow as molasses. Nearly 10 minutes waiting for an elevator one weekend day....

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Helpful?
Thank Sara H
Beverly Hills
Reviewed 1 week ago

This hotel was in a great area but must have different managers year round. Terrible parking and I believe this Westin is independently owned which must mean they do not care because they do answer to Corporate (which is now Marriott) I stayed end of January.I never could get a manager on the phone. I left two separate messages explaining...

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Helpful?
Thank gogobellatravel
Andrew F, Guest Relations Manager at The Westin Pasadena, responded to this review

We appreciate your stay, but I am very sorry to hear of your daughter getting ill and the unresponsiveness of the property on this issue. I have shared your feedback with our leadership team so they address this issue immediately and effectively. Please reach out to me as I would like to speak with you further on this issue. You...

San Francisco
Reviewed 2 weeks ago

This was a nice hotel for a combined business/mini-vacation. The staff are attentive and the remodeled rooms are very nice. Those facing west seem to have a good view of the City Hall building and some mountain views. There is a lovely courtyard on the ground floor that has both outdoor dining for the hotel restaurant as well as fountains,...

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Helpful?
Thank SF_egret
Bakersfield, California
Reviewed 2 weeks ago

I only stayed here for one night while attending an event at the Pasadena Convention Center. As always, the beds were very comfortable. Starbucks brand in room coffee was a plus. I had a lot of trouble locating in-room light switches after the entry way. I never did find the switch on the reading lamp. The most appreciated part of...

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Helpful?
Thank bin2oz
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06/11/2017 06/12/2017
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Shuttle Bus Service
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center. We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath. ... more   less 

Additional Information about The Westin Pasadena

Address: 191 N Los Robles Ave, Pasadena, CA 91101-1707
Location: United States > California > Pasadena
Price Range: $194 - $465 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
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Questions & Answers

Here's what travelers have asked, with answers from The Westin Pasadena staff and other travelers.
17 questions
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10 months ago
Berkeley, California
over a year ago
over a year ago

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Questions? Get answers from The Westin Pasadena staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A room on the west side offers a view of City Hall and is away from traffic”
sarahS5177IO, 1 week ago | Read review
“all rooms have good views”
gogobellatravel, 1 week ago | Read review
“ninth floor remodeled rooms were great”
SF_egret, 2 weeks ago | Read review
“Ask for a room with a view of City Hall. Gorgeous!”
mpugh22, 2 weeks ago | Read review
“ask for remodeled rooms.”
  • Updated bathrooms. I want this mirror!
  • Love the pull out reading lights.
darken60, 5 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Booking.com
$135* /night
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Prices are for 1 room, 2 adults
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