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The Westin Pasadena

GreenLeadersBronze level
191 N Los Robles Ave, Pasadena, CA 91101-1707
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The Westin Pasadena
The Westin Pasadena
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1,201 Reviews from our TripAdvisor Community

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Showing 1,161: English reviews
St. Bonifacius
Level Contributor
31 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

This visit did not disappoint. It was a rare moment when the pool and cabanas did match the photos. A beautiful setting and location. We found ourselves choosing to walk around town just to shop eat and view historic buildings. While the pool was found to be quiet on some occassions and so busy there were no loungers at other... More 

Helpful?
Thank Sherri S
Palm Springs, California
Level Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I am never disappointed when I stay here. Hotel is clean quiet we'll run. Got a great room with a large balcony. Close to food and shopping was able toward to the local stores , have dinner, shop and relax. Valet is fast and they genuinely seem grateful to have you stay with them.

Helpful?
Thank John M
Reston, Virginia
Level Contributor
96 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was visiting LA for 1 night. I had completely forgotten to make a hotel reservation. The rest of my work group was staying at Westin Pasadena. I tried to make a reservation on line only to find out the hotel was completely booked. I arrived at the front desk and was told the same thing "the hotel is booked",... More 

Helpful?
Thank Don S
San Luis Obispo, California, USA
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I stayed here with my teenage daughter while on a tour of Southern California universities. It's a beautiful hotel with a great location. Our room on the ninth floor had views of the mountains and pool. We swam in the pool and went in the hot tub at night, which was relaxing. The room was spacious and very clean. The... More 

Helpful?
Thank GratitudeTraveller
California (USA)
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed 1 week ago

We have had the pleasure of staying at this gorgeous hotel a few weeks ago~ We had always visited Pasadena, but, never stayed~ We planned a few days in Pasadena and took advantage of how close this Hotel was to Old Town, where all the restaurants, bars, cafe's and shops are~ I would stay here once again if the opportunity... More 

Helpful?
Thank Stephanie04
Fresno, California
Level Contributor
27 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights the hotel and staff are up to par. It is a solid choice for the area and easy to get to. Valet parking is only $4 per day more than the self park and the service is outstanding. I would recommend.

Helpful?
Thank Doug D
MDaddonaHEI, Guest Relations Manager at The Westin Pasadena, responded to this review

Thank you for taking a moment to leave this great feedback. I'm so happy to see that you received outstanding service and have recommended us to other travelers. I hope we have the pleasure of welcoming you back again soon! More 

Torrance, California
Level Contributor
2 reviews
5 of 5 stars Reviewed 1 week ago

Quality everywhere I turned: room was clean and well appointed; beautiful (albeit kinda small) pool area; very comfy bed; excellent views; bellmen and valet were helpful and gracious. The location allowed for easy walking to all the action (shops, restaurants, theaters) on Colorado Blvd.

Helpful?
Thank surfntaco
Portland, Oregon
Level Contributor
51 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

I have stayed at this hotel several times, and it is always nice. The gym and pool area upstairs are a treat, but service there can be inconsistent. When this hotel is crowded it can also be a challenge to get a good room and or the service one would expect at a Westin. This is especially true of the... More 

Helpful?
Thank Davebruin
Ashburn, Virginia
Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

First time at this hotel and I will return! Rooms are spacious and clean. Pool is small but lovely. Restaurant is very good. Friendly & hard working wait staff. Valet Parking is only $15 overnight (in DC it's $50) so use it. So many things to do and see. Very walkable plus the hotel offers a shuttle within a few... More 

Helpful?
Thank Kris M
Calabasas, California
2 reviews
3 of 5 stars Reviewed 2 weeks ago

I stayed at the Westin for 2 days and everything was good but my only complain would be about one of the valet attendants (short Hispanic) had his neck full of "hickies" I really don't care about a person's private life but I find it very offensive and vulgar to show it on a place full of families with children.

Helpful?
Thank avefly82
Benito B, General Manager at The Westin Pasadena, responded to this review

We appreciate your feedback regarding your stay with us. I am extremely happy to learn that you enjoy our hotel, and I am very surprised and embarrassed regarding your experience with the valet services attendant. We agree this should not have happened, and I will personally investigate this issue. Please rest assured that proper actions will be taken to prevent... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Find us in the heart of one of California's most exciting cities, with easy access to cultural sites such as the Historic Old Town, museums, restaurants, and the Rose Bowl Stadium. We're also only a short distance from the Pasadena Conference Center. We offer 345 crisp, clean guest rooms and five unique suites, all boasting our signature white Westin Heavenly(R) Bed with pillow-top mattress. Many rooms offer great courtyard or mountain views, and all are furnished with the uplifting Heavenly(R) Bath. ... more   less 

Additional Information about The Westin Pasadena

Address: 191 N Los Robles Ave, Pasadena, CA 91101-1707
Location: United States > California > Pasadena
Price Range: $206 - $545 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Pasadena 4*
Number of rooms: 345
Reservation Options:
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Also Known As:
The Westin Pasadena Hotel Pasadena
Westin Pasadena
Pasadena Westin
Hotel Style:
#1 Green Hotel in Pasadena
#2 Business Hotel in Pasadena
#3 Family Hotel in Pasadena
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