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Crowne Plaza Palo Alto

CrownePlaza.com$227*
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Certificate of Excellence
06/11/2017 06/12/2017
1 room 2 adults 0 children
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Crowne Plaza Palo Alto
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593 Reviews from our TripAdvisor Community

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Showing 559: English reviews
Holliston, Massachusetts
Reviewed April 27, 2015

A decent business hotel for extended stays. Well-managed. Rooms are decent, food is decent, a reasonable exercise room, and incredibly convenient if you're doing business in Palo Alto. Prices seem to have gone up recently, so there are now other choices to consider. A special shout-out to Javier the bartender for making my evening meals at the bar an enjoyable...

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Helpful?
Thank cphollis
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for your recognizing Javier and the service he provided to you. We will certainly pass on the "shout-out" to Javier and the team! We look forward to you staying with us again when your business brings you to the area.

St. Louis
Reviewed April 23, 2015

I was pleasantly surprised staying here for 5 days. Been a while since I had been in the area (years in fact) and when I pulled up I noticed the distinct Cabana facade and had a sinking feeling I had stayed here before and not in a good way. Turns out I did stay there in the past but prior...

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Helpful?
Thank execplatscum
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for taking the time to write your review on our hotel. I will mention to our staff regarding a "last call" for our complimentary wine and cheese tasting. We offer this Tuesday - Thursday evenings. We enjoyed your comment on the manager that kept coming to your table during breakfast. We appreciate you choosing our hotel and hope...

Pensacola, Florida
Reviewed April 18, 2015

went hiking up on Mission Peak fell and injured my leg staff brought me ice to my room and made sure I was comfortable .I will stay here again on my next visit to see my daughter. the amenities are very very awesome good food in the restaurant nice quiet room and comfortable sleeping in a comfortable bed

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Helpful?
Thank Barbara B
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

It was great to hear our staff brought ice for your injured leg. I hope you have fully recovered from your injury. Thank you for staying with us and complimenting our staff!

Blue Springs, Missouri
Reviewed April 12, 2015 via mobile

For a hotel designed by Doris Day, it was oddly lacking mirrors. Besides one bathroom mirror, the only mirror in the room was a small circular one at man height. We had a room on bonus points, nicely away from the elevator. One housekeeping fiasco. ..I left a tip, as always. We returned from a long day out to find...

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Helpful?
1Thank revsal
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

We sincerely apologize for the housekeeping issue and the cabinet door. Your comments have been discussed with both our housekeeping managers and Chief Engineer. You may have missed our full length mirror since it is on the closet door. Thank you for acknowledging our friendly staff. Best regards, Norm O. AGM

Fox Island, Washington
Reviewed April 5, 2015

I stayed at this lovely propery four nights. I was pleasantly greeted the moment I got out of my cab. Every employee greeted me with a smile. My checkin process was flawless with Marisa,Tiffany, Sandy and Charles. My room was ready hours prior to my checkin time. My room was spacious, spotless, and stocked with delicious smelling shampoos, soaps etc.....

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Helpful?
1Thank stephi124
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you so much for honoring all our team members on your review! We strive to provide the type of service you described and have recognized our employees for doing so. We shared your comments with our entire team and they were very happy to hear about your experience. Thank you for staying with us!

New York City, New York
Reviewed March 31, 2015

Ok place - you get what you pay for. Room was fine, it's a basic place. Was clean. Not really in a great walking area to restaurants, etc. Would stay somewhere different next time. Service at front desk was very nice. Didn't like the fluorescent light outside my window, was bright in my room all night.

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Helpful?
Thank TravelchickNYC
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for staying with us and mentioning the front desk team's service. We have made adjustments so that the light outside does not affect inside the room.

San Bruno, California
Reviewed March 29, 2015

I spend 2 nights in the Crowne because my house need some repairs, the staff was wonderful, my 2 kids were running everywhere (being kids) and staff was so patience and very friendly. Love the experience. I will definitely coming back and recommendation to any one to come and stay here.

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Helpful?
1Thank Fiorella P
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

We appreciate your kind comments regarding our friendly staff and how they treated your children. Thank you for recommending the Crowne Plaza Palo Alto to your friends!

San Diego
Reviewed March 25, 2015

The hotel is remodeled and worked well for our needs. We spent little time enjoying it as we were out with family most of the time but enjoyed the layout of the room. The bathroom has the closet inside which for us was not a problem but could be if one needed to get something from their bag.... Comfortable bed...

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Helpful?
Thank tjc660
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

We thank you for staying with us and are glad to hear your family enjoyed the room. We are remodeling various areas of our hotel and hope you have an opportunity in the near future to see the positive changes.

Murrieta, California
Reviewed March 24, 2015

This place is nice with either a tower room or an old fashion two story hotel that looks over the pool with parking right outside your room. it was nice to be in a motel style room with a great hotel style feeling. I was able to park my car right out side my room and not have to worry...

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Helpful?
1Thank Frank M
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

We are glad to hear you liked the different layout of our hotel. The poolside rooms are especially popular for our weekend visitors. We look forward to your return to the Crowne Plaza Palo Alto. Thank you for choosing to stay with us!

Reviewed March 16, 2015 via mobile

We have been staying at local hotels in the Palo Alto area over the past few months. This hotel was fabulous, great service, clean, and room was quite large. Wonderful stay, will be staying again. If you have business in the area it is a great place to stay!!!

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Helpful?
1Thank Rebecca G
Norman O, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for choosing to stay at the Crowne Plaza Palo Alto! We are glad you found the hotel wonderful and look forward to your return.

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06/11/2017 06/12/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Silicon Valley has to offer at the beautiful and comfortable Crowne Plaza Cabaña Hotel & Resort. You will find legendary comfort and modern luxury at one of the most premiere locations in Palo Alto. Affordable elegance and hospitality are waiting for you. After spending a full day browsing Palo Alto s charming boutiques, art galleries, and Stanford University, only 2.5 miles away, retreat to one of our 194 guest rooms decorated with casual Californian elegance and superb views of the peninsula or of the Santa Cruz Mountains. Guests will experience the height of relaxation with our Crowne Plaza Sleep Advantage Program, which includes: Comfortable New Beds, Sleep Amenities, and Guaranteed Wake-Up Call. Revitalize in the morning with our in-room coffee maker and complimentary gourmet coffee. The Crowne Plaza Cabaña Hotel & Resort is also proud to be one of the premiere certified 'Green' Hotels in Santa Clara County. Steeped in history, tradition and elegance, the Crowne Plaza Cabaña Hotel & Resort combines luxurious amenities of a vacation destination with all the high tech necessities of today's savvy business traveler. Surrounded by World Headquarters of HP, Google, SAP, Intuit, Sun Microsystems, & Yahoo, just to name a few. Come and enjoy what is the talk of the Silicon Valley, the 'new' Crowne Plaza Cabaña Hotel & Resort Palo Alto. ... more   less 

Additional Information about Crowne Plaza Palo Alto

Address: 4290 El Camino Real, Palo Alto, CA 94306-4404
Location: United States > California > Palo Alto
Price Range: $131 - $507 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Palo Alto 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Crowne Plaza Palo Alto Hotel Palo Alto
Palo Alto Crowne Plaza
Hotel Style:
#6 Family Hotel in Palo Alto
#7 Business Hotel in Palo Alto
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Palo Alto staff and other travelers.
2 questions
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Hong Kong, China
Hong Kong, China

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Questions? Get answers from Crowne Plaza Palo Alto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“A first floor room around the pool is really nice.”
174stevef174, 3 days ago | Read review
“Over the pool”
ReeSue, 2 weeks ago | Read review
“Get a first floor room for the patio facing the pool.”
balancechallenged, 2 weeks ago | Read review
“Try to get a room on the highest floor (7) facing west toward the pool.”
advocateonwheels, 4 weeks ago | Read review
“Junior suite can be split in two virtual rooms, but be aware it is just a visual split (curtains), not using real doors.”
erbee64, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
CrownePlaza.com
$227* /night
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Prices are for 1 room, 2 adults
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