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Crowne Plaza Palo Alto

CrownePlaza.com$227*
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Certificate of Excellence
06/04/2017 06/05/2017
1 room 2 adults 0 children
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Crowne Plaza Palo Alto
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591 Reviews from our TripAdvisor Community

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Showing 557: English reviews
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Oakville, Canada
Reviewed 3 days ago NEWvia mobile

I am still at this hotel as I write this. Just for the record, I am IHG Spire Elite member and I stayed at this hotel number of times in the past. Mostly ok but what happened last night and this morning is beyond imagination. I arrive md past midnight after a very long flight and at reception there was...

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1Thank gmd75
Edinburgh, United Kingdom
HOTEL’S FAVORITE REVIEW
Reviewed April 13, 2017 via mobile

Stayed here with work and the room and hotel was great. The room and bathroom were really spacious. Wifi was good. I didn't use the pool but the outdoor patio are was lovely to sit with a drink. The staff were really helpful.

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Helpful?
Thank LinseyS25
About Hotel's Favorite Review
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thanks for sharing your feedback. We’re glad to hear that you were able to enjoy some of the amenities of the hotel and found our staff very helpful. We hope you’re able to return to the hotel soon and enjoy a drink by the pool - that’s amazing too. Thank you for staying at the Crowne Plaza Palo Alto.

new york
Reviewed 6 days ago NEWvia mobile

I stayed at the Crowne Plaza for business and I just want to say it was perfect. The staff that works there is excellent. Food is delicious here too. Helen specifically from the staff was very kind and professional. She always has a smile on her face and is very quick to help and provide great service.

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Thank mssmarvel
Reviewed 6 days ago NEWvia mobile

I was pleasantly surprised to be served 20mins before opening time. Normally, hotel chains follow process and don't break free of the bureaucracy. However Helen from the breakfast restaurant was kind enough to sit me down and serve me tea. What a great surprise. No hassle just nice decent service! Thanks from a wary traveller

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Thank Jeff H
Mountain View, California
Reviewed 1 week ago via mobile

Very bad experience here! We booked 4 rooms for our group of 5people. 3 king rooms and one double/double room. We arrived there around 23:30. There were just one lady to at the front desk. She was not good to checking people. Besides us, there were 5-6 people needed be checked in. It took almost 20 mins the lady make...

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Helpful?
Thank jeffreypan
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

I would like to start by apologizing to you for the inconveniences you faced during your stay, regarding your check-in experience and for the rooms not be ready for you. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach...

Minnesota
Reviewed 1 week ago

I've stayed here several times while visiting Stanford on business. The staff is very welcoming and helpful. The rooms are spacious and well maintained. The area is developing continually with more dining options and shops. I appreciate the shuttle service. It is easy to reach on the Caltrain from SFO. There is a nice walking path nearby.

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Helpful?
Thank ReeSue
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you for sharing your experience with us about your stay. We are thrilled to know that you found your room spacious and well maintained and the staff was welcoming and helpful. We are happy to hear that you were able to utilize our complimentary shuttle around Palo Alto. Thank you again for your feedback and for staying with...

Chicago, Illinois
Reviewed 1 week ago

We have stayed here multiple times visiting my son. We like it and think it is one of the better Crown Plazas. Like most of the chain, the food is just OK and no better, but it is edible. We especially like that many rooms have patios if you request them. This hotel was once used in a Doris Day...

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Thank Ken R
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for choosing Crowne Plaza and for taking the time to provide feedback about your experience at Crowne Plaza PALO ALTO. We are happy to hear that you find our property better than most, but wished you enjoyed the food more. We have just rolled out a new set of menus and hopefully you will find this menu delicious....

Nashville, Tennessee
Reviewed 1 week ago

We just celebrated our mother's 80th birthday in a Sunday Brunch at this fine establishment. Without question, the facilities were very nice and the food delicious and varied. Most noteworthy were the staff who worked to make it a smooth, enjoyable, memorable event. We were so impressed and thankful. A special, sincere shout out to Cy, Sara, Monica, Jesus, Daniel...

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Helpful?
Thank kgfinance
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, Thank you for sharing your experience with us about your Mother’s 80th birthday celebration. We are thrilled you were able to enjoy the place, the fabulous food on our Champagne Sunday Brunch and especially the attentive staff. We are looking forward to sharing your feedback with the team. Thank you again for taking the time to provide feedback about...

Washington, DC
Reviewed 3 weeks ago

I had a very nice stay at this hotel. Fair prices. Very clean room. My room was on the 7th floor facing the west, with a big window with a nice view over the homes of Palo Alto and the green mountain ridge. Good pool with hot tub, gym, restaurant. Free coffee/tea in the mornings in the lobby. Sheets and...

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Thank advocateonwheels
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you for sharing your experience with about your stay. We are delighted to hear that you were able to enjoy the many amenities of the hotel. If you’re in our area again, we do offer a free shuttle service to many of the Palo Alto sites within 5 miles of the hotel. Thank you so much for your...

Leuven, Belgium
Reviewed 3 weeks ago

You have to double check upon arrival, is this a Crown Plaza? (there is another name on the hotel!). I got a Junior suite which is rather deep, implying daylight has some trouble to enter deeply in the room. The bathroom is a bit outdated (I prefer a real shower, not a bath tub with a shower included) but all...

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Helpful?
Thank erbee64
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for sharing your feedback about your stay. Yes, you are right about the name at the top of the hotel. The name speaks to the rich history of the hotel and owners. The hotel was first owned by Doris Day. We are happy to hear that you were able to enjoy the amenities of the hotel and the...

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06/04/2017 06/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Silicon Valley has to offer at the beautiful and comfortable Crowne Plaza Cabaña Hotel & Resort. You will find legendary comfort and modern luxury at one of the most premiere locations in Palo Alto. Affordable elegance and hospitality are waiting for you. After spending a full day browsing Palo Alto s charming boutiques, art galleries, and Stanford University, only 2.5 miles away, retreat to one of our 194 guest rooms decorated with casual Californian elegance and superb views of the peninsula or of the Santa Cruz Mountains. Guests will experience the height of relaxation with our Crowne Plaza Sleep Advantage Program, which includes: Comfortable New Beds, Sleep Amenities, and Guaranteed Wake-Up Call. Revitalize in the morning with our in-room coffee maker and complimentary gourmet coffee. The Crowne Plaza Cabaña Hotel & Resort is also proud to be one of the premiere certified 'Green' Hotels in Santa Clara County. Steeped in history, tradition and elegance, the Crowne Plaza Cabaña Hotel & Resort combines luxurious amenities of a vacation destination with all the high tech necessities of today's savvy business traveler. Surrounded by World Headquarters of HP, Google, SAP, Intuit, Sun Microsystems, & Yahoo, just to name a few. Come and enjoy what is the talk of the Silicon Valley, the 'new' Crowne Plaza Cabaña Hotel & Resort Palo Alto. ... more   less 

Additional Information about Crowne Plaza Palo Alto

Address: 4290 El Camino Real, Palo Alto, CA 94306-4404
Location: United States > California > Palo Alto
Price Range: $123 - $506 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Palo Alto 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Crowne Plaza Palo Alto Hotel Palo Alto
Palo Alto Crowne Plaza
Hotel Style:
#6 Family Hotel in Palo Alto
#7 Business Hotel in Palo Alto
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Palo Alto staff and other travelers.
2 questions
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Hong Kong, China
Hong Kong, China

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Questions? Get answers from Crowne Plaza Palo Alto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Over the pool”
ReeSue, 1 week ago | Read review
“Get a first floor room for the patio facing the pool.”
balancechallenged, 1 week ago | Read review
“Try to get a room on the highest floor (7) facing west toward the pool.”
advocateonwheels, 3 weeks ago | Read review
“Junior suite can be split in two virtual rooms, but be aware it is just a visual split (curtains), not using real doors.”
erbee64, 3 weeks ago | Read review
“Ask Claudio. That's what we did.”
165edgarc, Jan 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
CrownePlaza.com
$227* /night
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HotelQuickly$307
Booking.com$227
Expedia.com$227
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Prices are for 1 room, 2 adults
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