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Crowne Plaza Palo Alto

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Crowne Plaza Palo Alto
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581 Reviews from our TripAdvisor Community

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Showing 548: English reviews
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Killeen, Texas
Reviewed 3 days ago NEW

I stayed at a hotel across the street. Went to Crowne Plaza for dinner and drinks at the bar 2 nights. Meal was great. Bar staff was wonderful Jesus, Javiar, Luis , Cy made great drinks and wonderful service. When I go back to Palo Alto I will make a point to stay at the Crowne Plaza

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Helpful?
Thank cathyhoyle
Phoenix, Arizona
Reviewed 5 days ago NEW

Steve is a courteous shuttle driver, that exceeded my expectations. He is very familiar with the history of Palo Alto, CA and genuinely appreciates the talent that drives the city. He made my day. Steve deserves a special recognition award.

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Helpful?
Thank jasminefigueroa
San Jose, California
Reviewed 1 week ago

Myself and a few business partners had brunch at this location last week. The experience at the restaurant was great! Our server Helen Reid went above and beyond to make sure our meal experience there was going to be a great one.

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Helpful?
Thank jagcaoili
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you so much for sharing your experience with us about your brunch. We are delighted to hear that Helen went above and beyond to ensure your experience was great. We appreciate your feedback, and look forward to sharing the review with Helen.

Reviewed 1 week ago

Very good experience overall. Would surely love to come back to Crowne Plaza on my next trip. The highlight of my stay was Steve and Dennis who were so helpful and took care of my commute to and from the office every day. Special thanks to Steve, for his amazing knowledge about Palo Alto and his friendly gestures. Thank you...

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Helpful?
Thank Ravindra R
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Ravindra, Thank you for sharing your experience with us about your stay. We are thrilled to hear that you found the team of Steve and Dennis very helpful, were able to assist you in your daily commute and expand your knowledge of the Palo Alto area. Thank you of your feedback and hope to serve you again soon.

Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

Stayed here with work and the room and hotel was great. The room and bathroom were really spacious. Wifi was good. I didn't use the pool but the outdoor patio are was lovely to sit with a drink. The staff were really helpful.

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Helpful?
Thank LinseyS25
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thanks for sharing your feedback. We’re glad to hear that you were able to enjoy some of the amenities of the hotel and found our staff very helpful. We hope you’re able to return to the hotel soon and enjoy a drink by the pool - that’s amazing too. Thank you for staying at the Crowne Plaza Palo Alto.

Reviewed 2 weeks ago via mobile

I stayed at the Crowne Plaza on my first trip to the US and have to say the staff were all lovely - after coming straight off a long flight, such friendly helpful staff like Rose on reception was lovely and made me feel at home (likewise thank you to the guys in the bar). The hotel is clean and...

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Helpful?
Thank Helen G
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

We appreciate you sharing your experience with us. We are delighted to hear that you were able to enjoy the many amenities of the hotel and found the staff, Rose and guys at the bar, lovely with a feel of home. Thanks for the feedback and hope your travels lead you our way soon.

Lansdale, Pennsylvania
Reviewed 4 weeks ago via mobile

Have stayed here many times for business. If you need a reasonably priced room with reliable service and amenities this is a good choice. Food is very good and the gym has modern equipment. The pool area is nice if you get a chance even to sit outside while you work. If you happen to be here on a Monday...

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Helpful?
Thank Travelingcouple92
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for sharing your experience about your stay. We are thrilled you were able to enjoy the many amenities of the hotel and found the service good. We enjoy the food trucks as well. Thanks for staying with us.

Reviewed March 9, 2017

Hands down the best hotel experience I've had! Rose, Dylan and Elezar made my night by going out of their way to help my friends and me! Turned around my trip for the better in more ways than one! If you need any help with this hotel ask for them. Also, the breakfasts are great here! ;)

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Helpful?
Thank Conner F
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you so much for sharing your experience with us about your stay. We are thrilled that the Team of Rose, Dylan and Eliezar made this the best experience for you and turned around your trip for the better. Thanks for the feedback with breakfast your comments will be shared with our Chef and breakfast team. Thank you again...

Reviewed March 8, 2017 via mobile

Stayed here almost a week, since my company HQ is in Palo Alto. Awesome service as usual. I always be a loyal IHG customer all over the world 😊 It has a cozy room, also with a warm smile from the staff. Plus, I ordered amazon without extra charge by the hotel. Really means a lot too.

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Helpful?
Thank PrinceDoddi
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wonderful to hear that you enjoyed your stay and the amenities of the hotel. We are happy to hear that found the service awesome. We appreciate you taking the time to share your feedback about the experience. Thank you for staying with us.

Reviewed March 6, 2017 via mobile

It was great to have a shuttle service by the hotel. Steve took us to all the popular places of Silicon Valley. We got a chance to see the iconic HP Garage, Google office, and other valuable places out there. Had a great experience!

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Helpful?
Thank Disha S
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, Thanks for sharing your experience. We love hearing that you were able to enjoy the shuttle service with Steve. He is great at showcasing the best of Palo Alto area. We appreciate the review and for staying with us. Thanks!

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Silicon Valley has to offer at the beautiful and comfortable Crowne Plaza Cabaña Hotel & Resort. You will find legendary comfort and modern luxury at one of the most premiere locations in Palo Alto. Affordable elegance and hospitality are waiting for you. After spending a full day browsing Palo Alto s charming boutiques, art galleries, and Stanford University, only 2.5 miles away, retreat to one of our 194 guest rooms decorated with casual Californian elegance and superb views of the peninsula or of the Santa Cruz Mountains. Guests will experience the height of relaxation with our Crowne Plaza Sleep Advantage Program, which includes: Comfortable New Beds, Sleep Amenities, and Guaranteed Wake-Up Call. Revitalize in the morning with our in-room coffee maker and complimentary gourmet coffee. The Crowne Plaza Cabaña Hotel & Resort is also proud to be one of the premiere certified 'Green' Hotels in Santa Clara County. Steeped in history, tradition and elegance, the Crowne Plaza Cabaña Hotel & Resort combines luxurious amenities of a vacation destination with all the high tech necessities of today's savvy business traveler. Surrounded by World Headquarters of HP, Google, SAP, Intuit, Sun Microsystems, & Yahoo, just to name a few. Come and enjoy what is the talk of the Silicon Valley, the 'new' Crowne Plaza Cabaña Hotel & Resort Palo Alto. ... more   less 

Additional Information about Crowne Plaza Palo Alto

Address: 4290 El Camino Real, Palo Alto, CA 94306-4404
Location: United States > California > Palo Alto
Price Range: $119 - $517 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Palo Alto 3.5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Crowne Plaza Palo Alto Hotel Palo Alto
Palo Alto Crowne Plaza
Hotel Style:
#6 Family Hotel in Palo Alto
#7 Business Hotel in Palo Alto
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Questions & Answers

Here's what travelers have asked, with answers from Crowne Plaza Palo Alto staff and other travelers.
2 questions
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Hong Kong, China
Hong Kong, China

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Questions? Get answers from Crowne Plaza Palo Alto staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Ask Claudio. That's what we did.”
165edgarc, Jan 23, 2017 | Read review
“not sure but our room vas very clean”
667alland, Jan 6, 2017 | Read review
“Tower rooms”
Gusha79, Jan 4, 2017 | Read review
“I've had both pool view and non-pool view rooms, and both were great.”
lesliegodbe, Jan 4, 2017 | Read review
“The pool view are amazing!”
814jefersonp, Dec 27, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question