We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Crowne Plaza Palo Alto

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Crowne Plaza Palo Alto
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"}},"containerClass":null}
Add Photo Write a Review

524 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 494: English reviews
Phoenixville, Pennsylvania
Level Contributor
66 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for a week for a meeting at the hotel. I was given a ground floor room. The walkway to the room was entered from the lobby - but was open to the outside, with a stone lattice screen separating the walkway from the parking lot. If I opened the curtains, anyone walking by could look into the... More 

Helpful?
Thank tsl1965
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for sharing your experience with us about your stay. We apologize that your stay with less than satisfying. We understand you concerns with your room, but very happy to hear that you were able to take advantage of our free shuttle service and found the food served for you meeting decent. Thank you again for staying with us. More 

Yerevan, Armenia
Level Contributor
319 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The hotel is definitely 3 star, but I give one extra star for shuttle service and excellent driver. 1. Excellent shuttle service. It is free, drivers are polite and knowledgeable. Dennis was taking us to campus every morning, and I had a privilege to go to 2-hours tour in Palo Alto neighborhood with Steve, who showed all the historical and... More 

Helpful?
Thank Aram K
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for sharing your experience with us about your stay and for being very detailed. We apologize that your stay with us was less than satisfying, but happy to hear that you were able to enjoy some of the amenities of the hotel. Our drivers are excellent and very knowledgeable about the history of the area. Some of the... More 

Miami, Florida
1 review
5 of 5 stars Reviewed 2 weeks ago

Really enjoyed my stay at this hotel! it was well maintained and comfortable and made even better by the amazing staff they have. All the little details really made a difference in how we felt about this place. The complimentary wine and cheese every afternoon is a detail some hotels would do without but one that I enjoyed and I... More 

Helpful?
Thank eli262
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you for sharing your experience with us about your stay. We are thrilled to know that you were able to enjoy the many amenities of the hotel, including our Wine and Cheese hour and the Hotel complimentary shuttle service. Happy to hear that team was very helpful during your stay, especially Dylan who was able to assist you... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

Amazing hospitality and ambience! Special thanks to Steve (Driver) who was just a call away for the shuttle service. Its because of him that we could see palo alto in spite of the tight schedule and guided us about each minute details of the city be it food, shopping, places.. Thanks Steve!

Helpful?
Thank Deepali G
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for sharing your experience with us about your stay. We are thrilled you were able to take advantage of our free shuttle service and had the opportunity to spend time with Steve and Dennis, the shuttle Drivers. Happy to hear that Steve was able to update you about the local sites of Palo Alto. Thank you again for... More 

Durham, North Carolina
Level Contributor
77 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed 3 weeks ago

As Crowne Plaza Hotels go it is the worst one I have stayed in in 5 years where I have accumulated over 840K IHG Rewards points. Reception basically impersonal bordering on "why are you bothering me". Amenities for IHG espire elite guests two water bottles? when the standard is that water bottles are offered at no charge. Upgraded room to... More 

Helpful?
Thank ayl3
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for sharing your experience with us about your stay. We apologize that your stay was less than satisfying. Thank you for sharing that the hotel amenities were not very inviting and your breakfast was disappointing. Your experience has been shared with our departments so we may address your concerns. Thank you again for sharing your comments so we... More 

Mountain View, California
1 review
5 of 5 stars Reviewed 4 weeks ago

After a long day, I visited the restaurant and bar. Luisa (dining) and Javier (bar) greeted me with friendly smiles, provided prompt service, and were very attentive to my needs. Their warm disposition made my experience feel like a home away from home. I was delightfully surprised when they remembered what food I like and wine I enjoy -- this... More 

Helpful?
Thank Reggae2016
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, thank you for sharing your experience with us about the Restaurant and Bar. We are delighted to hear that your experience with excellent and Luisa and Javier provided attentive and exceptional service. They have been recognized for the personal service they provided. Thank you again for sharing your experience at the Crowe Plaza Palo Alto. More 

Cincinnati, Ohio
Level Contributor
73 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I always stay at IHG properties when I can. This one, while quiet needs some work. Was upgraded into a room that was uneven in the floor and bathtub. Thought I had vertigo. Aircon squeaked periodically. On the bright side gym is good and breakfast was outstanding. Physically the place like so many crowne plazas needs a reboot. Value for... More 

Helpful?
Thank Shuler_dennis
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Thank you for sharing your experience with us about your stay. We are happy to hear that you were able to enjoy the gym and found breakfast outstanding. We understand your comments about the rooms. We are hopeful that improvements will be made soon. Thank you again for staying with us. More 

Visalia, California
1 review
5 of 5 stars Reviewed 5 weeks ago

This is our second year staying here and I will tell you the experience has never been short of amazing. Was just recently here on business and met some great people. Earl with the valet parking went above and beyond for us in making sure were were taken care of. Steve Farrell was the nicest man you'll ever meet. Took... More 

Helpful?
Thank djsmith2016
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

We appreciate you sharing your experience with us about your stay. We are thrilled to hear that you were able to enjoy the amenities of the hotel and found Earl, valet services; Steve, driver; Juan the bartender were all excellent. Your comments have been share with them. Thank you for the wonderful recommendation. Thank you again for staying at the... More 

San Francisco, California
Level Contributor
8 reviews
5 of 5 stars Reviewed August 22, 2016

Outstanding Wedding coordinator (Marisa MIranda). Knowledgeable,organized and professional. The ballroom was very roomy and capable of having two buffet stations on both sides of the room, large dance floor, and room for a stage. Outdoor courtyard perfect for outdoor wedding, fashion show or other such event. Friendly and efficient staff at check-in, housekeeping, restaurant and bar. The bartender mixes a... More 

Helpful?
Thank ExplorerQ
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

Wow, Thank you for sharing your experience with us about your stay. We are thrilled to know that you enjoyed the wedding location both indoor and outdoor spaces. Thank you for recognizing Marisa for her professional, outstanding and knowledgeable wedding services. And thank for recognizing the team at the Crowne Plaza from the Front Desk to the Restaurant and Bar.... More 

Visalia, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 22, 2016

It was a pleasure to stay at the Crowne, the amenities were perfect for our conference. Earl at the valet desk was always helpful and attended to our needs. Professional and courteous. Thank You Earl for an enjoyable stay!

Helpful?
1 Thank dermkat
Sean W, Manager at Crowne Plaza Palo Alto, responded to this review

We appreciate you for sharing your experience with us. We are happy to hear that you were able to enjoy the amenities of the hotel and found Earl, Valet services, helpful and courteous. Your recognition of Earl has been shared with him. Thank you again for sharing your experience with us. More 

Questions? Get answers from hotel staff and past guests. Ask a question

413 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (110)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (4)
Viewed
Dining (3)
Viewed
Bathroom (12)
Viewed
Room/Suite (27)
Viewed
Other (48)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (218)
Viewed
Amenities (58)
Viewed
Cabana Suite (35)
Viewed
Pool (25)
Viewed
Dining (16)
Viewed
Standard Room (27)
Viewed
The Beatles Room (27)
Viewed
The Hotel (30)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (85)
Viewed
Hotel & Grounds (14)
Viewed
Dining (7)
Viewed
Room/Suite (45)
Viewed
Bathroom (3)
Viewed
Business Center/Function Rooms (4)
Viewed
Pool/Beach Area (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Palo Alto hotels
0.2 mi away
Dinah's Garden Hotel
Dinah's Garden Hotel
#2 of 27 in Palo Alto
4.5 of 5 stars 723 reviews
1.2 mi away
Creekside Inn
Creekside Inn
#7 of 27 in Palo Alto
4.0 of 5 stars 515 reviews
0.2 mi away
Hilton Garden Inn Palo Alto
Show Prices
Show Prices
Show Prices
0.2 mi away
Homewood Suites by Hilton Palo Alto
3.3 mi away
The Westin Palo Alto
The Westin Palo Alto
#10 of 27 in Palo Alto
4.0 of 5 stars 588 reviews
3.4 mi away
The Epiphany, a Joie de Vivre Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Discover all that Silicon Valley has to offer at the beautiful and comfortable Crowne Plaza Cabaña Hotel & Resort. You will find legendary comfort and modern luxury at one of the most premiere locations in Palo Alto. Affordable elegance and hospitality are waiting for you. After spending a full day browsing Palo Alto s charming boutiques, art galleries, and Stanford University, only 2.5 miles away, retreat to one of our 194 guest rooms decorated with casual Californian elegance and superb views of the peninsula or of the Santa Cruz Mountains. Guests will experience the height of relaxation with our Crowne Plaza Sleep Advantage Program, which includes: Comfortable New Beds, Sleep Amenities, and Guaranteed Wake-Up Call. Revitalize in the morning with our in-room coffee maker and complimentary gourmet coffee. The Crowne Plaza Cabaña Hotel & Resort is also proud to be one of the premiere certified 'Green' Hotels in Santa Clara County. Steeped in history, tradition and elegance, the Crowne Plaza Cabaña Hotel & Resort combines luxurious amenities of a vacation destination with all the high tech necessities of today's savvy business traveler. Surrounded by World Headquarters of HP, Google, SAP, Intuit, Sun Microsystems, & Yahoo, just to name a few. Come and enjoy what is the talk of the Silicon Valley, the 'new' Crowne Plaza Cabaña Hotel & Resort Palo Alto. ... more   less 

Additional Information about Crowne Plaza Palo Alto

Address: 4290 El Camino Real, Palo Alto, CA 94306-4404
Location: United States > California > Palo Alto
Price Range: $175 - $558 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Palo Alto 3.5*
Number of rooms: 195
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, IHG, Booking.com, Hotwire, Odigeo, Travelocity, Priceline and Cheap Tickets so you can book your Crowne Plaza Palo Alto reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Palo Alto Hotel Palo Alto
Palo Alto Crowne Plaza
Hotel Style:
#6 Family Hotel in Palo Alto
#7 Business Hotel in Palo Alto
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay