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Crowne Plaza Palo Alto

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Traveler (137)
Room & Suite (182)
Pool & Beach (35)
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Overview
  • Excellent43%
  • Very good29%
  • Average17%
  • Poor8%
  • Terrible3%
Travelers talk about
“front desk”(92 reviews)
“cabana room”(7 reviews)
“shuttle service”(13 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Palo Alto
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Offers from Crowne Plaza Palo Alto
Special Offer: Book Direct and Save
Hotel deals
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Reviews (657)
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263
180
104
50
23
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All reviewsfront deskcabana roomshuttle servicesilicon valleybusiness tripel caminoself parkinghotel restaurantpleasant staybusiness centersan franciscostanford universitybeatlesjavierdylancybrunch
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1 - 5 of 620 reviews
Reviewed 2 weeks ago via mobile

I understand there is a spike in hotel prices due to high season, but $554.90/night for a room with a view to some kind of dumpsters or machinery (see pictures) and continuous pump noise that keeps you awake all night is a rip-off.More

Thank stayontrail
Response from IHGService, Guest Relations Manager at Crowne Plaza Palo AltoResponded today

Hello stayontrail, First of all, thank you very much for your recent stay at our Crowne Plaza Palo Alto, CA. I am so sorry to see you did not enjoy your overall experience with us, especially with the noise and the room view. We’d like...More

Hotel's Favorite
Reviewed April 10, 2018

Four months ago I wrote critical review about Crown Plaza ,The manager Charles Hall, I never met or spoke, send courteous note welcome the criticism but I had the chance of another visit and I was surprised by the addition made in few months. The...More

Thank Ismail S
Reviewed 2 weeks ago via mobile

While all the hotel staff were very kind and accommodating, I am writing this review to highlight Steve, the concierge and hotel shuttle driver. There are no words to describe the amazing service and recommendations we received from Steve. He was so patient in giving...More

Thank Giselle T
Reviewed 4 weeks ago

This is my second time staying at this hotel for over a week. The staff is excellent and go out of there way to make it feel better than being at home. Rose and Matt make the check in process really fast and welcoming. They...More

Thank Charles S
Reviewed 5 weeks ago

Amazing rooms!! We got the rooms with the patio and a front view of the pool!! you opened the doors and you can literally walk to the pool!! My one night stay was absolutely AMAZING!! Will revisit again.

Thank rubytinae
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About
Amenities
Top amenities
Fitness Center with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Center with Internet Access
Shuttle Bus Service
Room Service
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Fitness Center with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
$136 - $544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Palo Alto
#7 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
$136 - $544 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Palo Alto
#7 Business Hotel in Palo Alto
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveler (137)
Room & Suite (182)
Pool & Beach (35)
Dining (24)
Amenities (58)
Business Center & Event Rooms (3)
Questions & Answers
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Tzvika B
October 10, 2017|
AnswerShow all 4 answers
Response from PAC626 | Reviewed this property |
As stated in other answers it should be more than possible, more like a standard of an upscale hotel - however possibly for a fee. The best bet, as a standard practice and at no matter what the Hotel or other booking... More
0
Votes
Ingrid K
April 9, 2016|
AnswerShow all 4 answers
Response from Fernanda S | Reviewed this property |
Yes. I was there in December and I had dinner in an incredible Chinese restaurant right next to the hotel. I believe there are others too, but I truly recommend that one. Unfortunately I don't remember the name, but it is... More
1
Vote
Ingrid K
April 9, 2016|
AnswerShow all 5 answers
Response from RGM18 | Reviewed this property |
Yes there are several restaurants and shops but not the best of Palo Alto. A short bus ride or uber will take you to the Stanford Shopping Center where you will find everything you need! Also lots of restaurants on... More
0
Votes
Room Tips
"The Beatles stayed here in the early 60s. You can request their room!"
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"Pool side room with patio and grass outside the French doors are great!"
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"Higher floor in main tower better than room in wings by the pool / courtyard"
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"get a room in the main hotel, as some rooms mean walking on a corridor with a rather well ventilated wall..."
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