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Comfort Inn Palo Alto

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Comfort Inn Palo Alto
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141 Reviews from our TripAdvisor Community

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Showing 128: English reviews
1 review
3 of 5 stars Reviewed 5 days ago NEW via mobile

Could have been worse, no bed bugs (so far). Clearly worn out hotel, but sheets were comfortable and it was a quiet stay. I slept well, which is not an easy feat. I wouldn't choose to go back to this hotel, unless there were no other options. But it was functional and the shower/water pressure was great!

Helpful?
Thank Christine K
Brighton, Michigan
Level Contributor
730 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 196 helpful votes
3 of 5 stars Reviewed 1 week ago

I will plead ignorance in not understanding at all the prices and costs in Palo Alto. With that in mind, I guess I should not have been surprised by the very old, outdated rooms and motel for the very high per-night room fee. The Comfort Inn is tucked away right on El Camino Real. The lobby is right along the... More 

Helpful?
Thank Matt S
DeniseWallace610, General Manager at Comfort Inn Palo Alto, responded to this review

Dear Matt, Thank you for your feedback regarding your recent stay at the Comfort Inn Palo Alto. I apologize that you were shocked with the price of your stay. The rates are based on demand in the area and do fluctuate day to day. I am happy to hear that the location was convenient for you. Please consider staying with... More 

Bartlesville, Oklahoma
Level Contributor
52 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Typical Comfort Inn but it is obviously a very old motel that has been remodeled on the inside and minimal improvements on the outside. Room/bath was very clean and beds were comfortable. Given the location, close to Stanford, it was reasonably priced but certainly not a bargain. Typical Comfort Inn amenities, fridge, micorwave, and breakfast.

Helpful?
Thank Del C
DeniseWallace610, General Manager at Comfort Inn Palo Alto, responded to this review

Dear Del, Thank you for your feedback. It is always encouraging to hear that our housekeeping staff at the Comfort Inn Palo Alto is keeping our brand standards of a clean room and bathroom. The Serta mattresses are very comfortable. The hotel is currently finalizing the property improvement project to be completed later this year. Please visit again soon. Kind... More 

Modesto, California
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed about three times. All due to having medical appts. at Stanford. Stayed due to the reasonable price and proximity to Stanford. First room near the end was terrible. Second one more in the middle was a little better. Certainly no frills and doesn't seem to be real well maintained. Also window heat and a/c unit on our first... More 

Helpful?
Thank quintina1999
DeniseWallace610, General Manager at Comfort Inn Palo Alto, responded to this review

Dear Quintina, I apologize that you the Comfort Inn did not exceed your expectations. Please consider staying with us again as the property improvement plan is in the works. Kind regards, Denise Wallace General Manager More 

Travelers are raving about these Palo Alto hotels

York, Pennsylvania, Usa
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The rooms were clean, but outdated. Breakfast was good enough. Parking spaces are small like someone else said. Somewhat convenient to Stanford. There are a lot of stoplight before the campus so the distance is deceiving.

Helpful?
Thank Jane D
DeniseWallace610, General Manager at Comfort Inn Palo Alto, responded to this review

Dear Jane, Thank you for your feedback regarding your recent stay at the Comfort Inn Palo Alto. The housekeeping works hard to keep the property clean and appreciate you noticing. Please keep in mind that the property is currently in the progress of finalizing the improvement plan. We hope to see you again soon. Kind regards, Denise Wallace General Manager More 

New York City, New York
Level Contributor
329 reviews
215 hotel reviews
common_n_hotel_reviews_1bd8 134 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Located in the heart of Palo Alto not far from Stanford U. on El Camino Real, a very busy, very congested street. Just about any kind of food you like within walking distance, seems like a very large number of Asian restaurants but plenty of other cuisines as well. Parking spaces seemed a little small, good luck parking your ginormous... More 

Helpful?
Thank William J
DeniseWallace610, General Manager at Comfort Inn Palo Alto, responded to this review

Dear William, Thank you for your loyalty to Choice Hotels and for being an Elite Choice Privileges member. Your detailed feedback is very much appreciated and look forward to another opportunity to serve your hotel ness at the Comfort Inn Palo Alto. I apologize for the hold on your credit card. The hotel typically authorizes a 1 night stay prior... More 

Minneapolis, Minnesota
Level Contributor
9 reviews
3 of 5 stars Reviewed June 12, 2016

Wanted a room with two queen beds for Stanford graduation weekend. Got what I wanted at the Comfort Inn which was convenient to Stanford - 2 miles or less than 10 minutes (by car) away. Room was clean, good tv, comfortable beds. But at close to $250 per night, way over-priced. Would have felt a lot better at $100-$125. I... More 

Helpful?
Thank JLKnapp
DeniseWallace610, General Manager at Comfort Inn Palo Alto, responded to this review

Dear JLKnapp, So glad that you found the beds "comfortable" at the Comfort Inn Palo Alto at Stanford, and the "good" tv in your room. The rates are always based on demand and fluctuate based on many variables. Please book directly with the hotel to receive the Best Available Rate for your future stays. My staff and I look forward... More 

Rocklin, California
Level Contributor
93 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed May 15, 2016

The parking was free so complaining seems a bit wrong but the spaces were compact and with a SUV you just couldn't help parking outside your space. That made me uncomfortable from the start. The staff was helpful and the room pleasant but not exciting. And there was a pill found on the bathroom floor. It was a small white... More 

Helpful?
Thank Brookfieldsfan
DeniseWallace610, General Manager at Comfort Inn Palo Alto, responded to this review

Dear Valued Guest, We appreciate you letting us know what the hotel can do to provide better service to all of our guests. I apologize for your concerns mentioned. Our friendly staff and cleanliness, along with safety are the teams top priorities. We are investigating and correcting the issues you pointed out and are confident that all items will be... More 

Bremerton, Washington
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed April 4, 2016

Hotel had trouble finding our reservation, told us they were sold out, weren't very helpful at the front desk and it seemed more of a bother to them, than trying to help. They finally found our reservation after a lot of time looking. Rooms are expensive, but average in the interior at best. All rooms we saw had outside entries,... More 

Helpful?
Thank Bstrbrwn
DeniseWallace610, General Manager at Comfort Inn Palo Alto, responded to this review

Dear Guest, I apologize for the challenges of finding your reservation upon check-in. The Comfort Inn Palo Alto, to my knowledge, does not advertise having a swimming pool or Jacuzzi. I would appreciate knowing what source this came from so that I can correct it. Please feel free to call me directly regarding the miscommunication. Your feedback is appreciated and... More 

Seattle, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed March 31, 2016

The stretch of El Camino Real running from Stanford to Los Altos seems to have many expensive higher-end hotels running up to $800(!) per night, and a few "fleabags" with problems that still cost $100 or more. What's a visitor to do? I had this problem during the summer of 2015 when I visited family in the area on a... More 

Helpful?
1 Thank Mondoman_981xx
DeniseWallace610, General Manager at Comfort Inn Palo Alto, responded to this review

Dear Mondoman_981xx, So glad to hear that you slept like a baby at the Comfort Inn Palo Alto. We strive to provide our guests with a good value, My friendly staff looks forward to your return. Kind regards, Denise Wallace General Manager More 

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Amenities

Highlights
  • Free Breakfast
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Join the Comfort Inn Stanford University in Palo Alto, a convenient, family and pet friendly Northern California coastal hotel near San Jose Airport, Stanford Shopping, and Paramount's Great America, for exciting West Coast getaways. ... more   less 

Additional Information about Comfort Inn Palo Alto

Address: 3945 El Camino Real, Palo Alto, CA 94306
Location: United States > California > Palo Alto
Price Range: $126 - $329 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn Palo Alto 2*
Number of rooms: 70
Reservation Options:
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Also Known As:
Comfort Inn Palo Alto Hotel Palo Alto
Palo Alto Comfort Inn
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