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The Palo Alto Inn

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164 Reviews from our TripAdvisor Community

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There are newer reviews for The Palo Alto Inn
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Showing 157: English reviews
Sao Paulo, SP
Level Contributor
5 reviews
4 hotel reviews
2 of 5 stars Reviewed March 6, 2016 via mobile

If you are looking for a place to crash, it is ok. Nothing more. Although it says it serves breakfast, it is basically the minibar and in one of the days, there was not hot water for taking a bath in the morning. It took until 9am to get it write, besides you have to take the car to everything

Helpful?
Thank EduR0dr1gue5
TravelingJon7, Guest Relations Manager at The Palo Alto Inn, responded to this review

We are really disappointed to see that your stay with us wasn't as great as you had hoped. We believe that your overall stay should be as top notch as our service team. With this vision in mind, for the past few months we have been working on exciting updates to the brand and property, making improvements across all areas,... More 

Edmonton, Canada
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed February 8, 2016

It is a Days Inn and it is Silicon Valley, so the price is expensive but the location is very central. Clean, no discounts (AMA etc.) unless weekend. Seemingly quiet but not many people near me so can't judge truly.

Review collected in partnership with Days Inn

Helpful?
Thank Douglas C
TravelingJon7, Guest Relations Manager at The Palo Alto Inn, responded to this review

Douglas, thank you so for taking time to write us your review. We love our location too! It is central and accessible to best things this area has to offer. Please let us know what we can do to make your experience even better. Once again thank you, we look forward to welcoming you back again soon. Sincerely, Days Inn... More 

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London
Level Contributor
103 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
1 of 5 stars Reviewed January 3, 2016 via mobile

You get what you pay for at the Days Inn in palo alto. The welcome was frosty to say the least and the room tiny. It took an hour to heat the room and there is NO restaurant - breakfast was already in the room (see pic). Very basic and there are better places for the price (Hotel Zen or... More 

Helpful?
Thank rob1london
TravelingJon7, Guest Relations Manager at The Palo Alto Inn, responded to this review

Sorry we dropped the ball on those items that you pointed out. We know we're capable of much more and would love another opportunity to show you that. Thank you. More 

Oceanside, California
Level Contributor
138 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
3 of 5 stars Reviewed October 28, 2015

Stayed here for Stanford Homecoming. Very close to campus (about $10 Uber ride). The hotel is very small but does the job if you are only staying a couple of nights. The rooms are a little dated but if you aren't spending much time in the room you will be fine. Walgreens is walking distance and the Target/Walmart shopping centers... More 

Helpful?
Thank Myles44
TravelingJon7, Guest Relations Manager at The Palo Alto Inn, responded to this review

Hi Myles, thank you for staying with us during your visit to Stanford. You are absolutely right, our location is short ride to the campus. We want you to have a pleasant stay with us and we believe service should be top notch as your overall stay, we are sorry that it was not so during your recent stay with... More 

Spanaway, Washington
1 review
2 of 5 stars Reviewed October 27, 2015

If all you're looking for is a place close to the Stanford stadium and a pillow then this place is ok. Other than that it's garbage. Satellite dish(tv) either wasn't paid for or the receiver was broken. Either way the tv didn't work at all. And if you like spider webs in the shower then this would be your favorite... More 

Review collected in partnership with Days Inn

Helpful?
Thank Casey E
TravelingJon7, Guest Relations Manager at The Palo Alto Inn, responded to this review

HI Casey, thank you for your stay with us during your visit to Stanford game. We always want you to feel comfortable whenever you stay with us. Had we of known about the issues, we could have had someone come by to fix them or would have found another room for you to ensure you had a great stay with... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Self-Serve Laundry
Official Description (provided by the hotel)
Our newly renovated boutique hotel adds a fresh, new experience to the Palo Alto neighborhood. Beautifully redesigned accommodations and spaces create a warm, modern retreat for business and vacation in the Bay Area. The hotel has been a part of the Palo Alto community since 1975, and has been updated to maintain the charm of Palo Alto with all of today's modern amenities and more! Our staff's passion is to provide our guests impeccable guest service, the highest quality amenities, and value for each and every stay. We work tirelessly to create an ambiance where our guests can stay to relax, and unwind. Part of this is done through creating a stress free atmosphere and a welcoming ambiance. Once you step into our property, we want you to feel at home. We value offering a vast array of complimentary amenities, including a high energy grab and go breakfast in the lobby and complimentary bottled water, juice, and surprise snacks in the rooms! We are proud to be a longstanding member of this community with deep roots. Our hotel welcomes all guests to our property to be a part of our extended guest family and to experience beautiful and historic Palo Alto, California! ... more   less 

Additional Information about The Palo Alto Inn

Address: 4238 El Camino Real, Palo Alto, CA 94306-4404 (Formerly Days Inn Palo Alto - San Jose)
Location: United States > California > Palo Alto
Price Range: $122 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Palo Alto Inn 2*
Number of rooms: 24
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Also Known As:
Days Inn Palo Alto - San Jose Hotel Palo Alto
Palo Alto Days Inn
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