The hospitality and kindness of the staff was amazing, the room was clean. They offered us great suggestions and overall we had a great experience. Gave us complimentary wine since we were celebrating our anniversary!
This place is near everything I need in Santa Clara and San Mateo County. It has a quiet spot on the block with a lot of very shady trees along the creek. 280, 101 and Central Expwy are close for getting around the Bay.
The hotel manager is very friendly and accommodating. I requested a late check-out and he also granted that without any charge. A pretty good value for the price. The hotel is also very close to a bus stop.
We stayed here while receiving medical treatment at Stanford Hospital. The owner and cleaning staff were very helpful and accommodating to our needs. The rooms have been completely remodeled. Even though the hotel is right off a major road, the rooms are quiet at night and we didn't hear any noise from neighboring rooms. There is a lovely patio with outdoor furniture and water features where we spent a lot of time. The landscaping is beautiful. There are restaurants, Walgreen's and shopping center within walking distance. We enjoyed our stay and have already booked to return.
I found the staff very kind and respectful. The rooms are clean and wide enough. Very good value for the price. It is within walking distance to Walmart and lots of restaurants. The neighborhood is safe and clean.
The staff are super friendly and helpful. Rooms are clean and well stocked with amenities. Located at good location and there's a few good restaurant near the hotel as well! It's definitely a superb value for the money!
We had a lovely stay at The Palo Alto Inn! The staff are very friendly and accommodating and the rooms are super clean, which is an important feature to be sure. AND...the weather during our stay was beautiful and we very much enjoyed the inn's lovely (and clean!) patio! Sometimes these kinds of places are quite ho-hum and there is no outdoor space beyond the parking lot...but not so at The Palo Alto Inn. It's a lovely feature!
Friendly staff, immediately helpful to get to know the area. Clean and comfortable room. Great after a long business trip! The location is in the heart of Palo Alto -- with some great restaurants, parks, and charming walkable streets.
I am a nurse at Stanford and travel down to the area a few nights a week and stay at the Palo Alto Inn and I jsut love it. The hotel is adorable and has everything you could need! The pillows and the beds are cozy and comfortable and the room is equipt with all the essentials. Bhagi is the manager of the property and he is the absolute best. He is kind and warm-hearted and very accomodating with my nursing schedule. Since I am a regular guest, he will prepare my room for me before I arrive with treats and drinks and make sure the heat is on when it is cold outside. He is so genuine and love that it is a faily owned property. I love this hotel and I reccomend 10/10. Best hotel in Palo Alto!
Clean rooms well stocked with amenities! Bhagi (the GM) was amazingly helpful. Beautiful and well maintained outdoor patio. I will definitely be coming back here on any future trips to Palo Alto! Ten stars!