Creekside Inn - A Greystone Hotel
1,269 reviews
#6 of 27 Hotels in Palo Alto
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3400 El Camino Real, Palo Alto, CA 94306-2702
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Full view
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Room & Suite (88)
Pool & Beach (23)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Creekside Inn - A Greystone Hotel
More questions?
Updated 10/02/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#6 of 27 hotels in Palo Alto
Location
Cleanliness
Service
Value
Travelers' Choice
GreenLeaders Gold level
Experience a charming boutique hotel in beautiful Palo Alto, California. Set along a scenic creek and gardens, the Creekside Inn offers contemporary accommodations, meeting rooms and event space, electric vehicle charging stations, on-site dining, an outdoor heated pool and a local hybrid car shuttle.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Kids stay free
Free shuttle or taxi services
Business Center with Internet Access
Electric vehicle charging station
Parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Restaurant
Snack bar
Vending machine
Shuttle bus service
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Microwave
Refrigerator
Flatscreen TV
Iron
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Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Quiet
Languages Spoken
English, Spanish
Location
Full view
61Somewhat walkable
Grade: 61 out of 100
69Restaurantswithin 0.75 miles
4Attractionswithin 0.75 miles
Contact
3400 El Camino Real, Palo Alto, CA 94306-2702
Getting there
California AveCaltrain17 min
1,269Reviews9Q+A100Room tips
Reviews
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Popular mentions
Rooms were spacious, very clean, and a great bed and bathroom We were right on the creek (room 125) with a private patio. It was very quiet. Our room had a microwave, refrigerator, coffee maker, hairdryer and robes. All in all a great experience. We will return.
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Date of stay: November 2020
Location
Cleanliness
Service
Helpful
Response from L C, General Manager at Creekside Inn - A Greystone Hotel
Responded Dec 2, 2020
Dear maryjok668: Thank you for taking the time to share your feedback. We are extremely delighted to see how much you enjoyed your room! We are looking forward to seeing you again soon. Sincerely, GM
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We enjoyed our stay at Creekside Inn for two evenings. Beds were comfortable and and staff was accommodating. Location is great for anyone needing to get to the Stanford Clinics. The first night stay was very quiet and warm, but the second night stay we got a room that was noisy--could hear our neighbors until 10:30 at night. The bathroom was small, especially for someone with a walker. The room was very reasonably priced for Palo Alto.
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Date of stay: November 2020Trip type: Traveled on business
Location
Cleanliness
Service
Room Tip: End room without neighbors on one side seems quieter.
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Helpful
Response from L C, General Manager at Creekside Inn - A Greystone Hotel
Responded Nov 16, 2020
Dear T4995JFlindap: We are delighted to see how much you enjoyed your stay with us. We apologize that the second room you stayed in was too small for you. Please let us know the next time you visit the area, so we can guarantee a room for you that has enough space for your walker. We apologize for any inconvenience caused during your last stay and hope your visit to Palo Alto went well. Sincerely, GM
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Very comfortable room with deck. Quiet and I sleep very well. Great garden setting and nice architectural update treatment for what I geuess was an early 60's inn. Restaurant was kind of sad but I guess in these days of covid we were lucky to have one at all.
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Date of stay: October 2020Trip type: Traveled on business
Cleanliness
Service
Sleep Quality
Room Tip: My room was 220 e and it was nice
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Helpful
Response from L C, General Manager at Creekside Inn - A Greystone Hotel
Responded Nov 2, 2020
Dear Coastalocal1, Thank you for taking the time to share your review! We are pleased to see how comfortable your stay was with us and glad to hear you slept well. Thank you for staying with us and we hope to see you again the next time you visit the area. Sincerely, GM
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A Stanford recommendation which turned out to be a very pleasant room looking out into the garden/creek area. Spacious room and very comfortable bed. My only complain would be the European shower head does not work well with the low-flow shower. I would definitely come back again.
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
Response from L C, General Manager at Creekside Inn - A Greystone Hotel
Responded Nov 2, 2020
Dear Douglas, Thanks so much for taking the time to share your review! We are glad to see how pleasant your stay was with during your visit at Stanford. We hope all went well at Stanford and we look forward to seeing you again soon! Sincerely, GM
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Usually really like this hotel. I like the quietness at night of the room as I'm a light sleeper. The best section is by the Creek, (hence the hotel name) which is away from El Camino Real and quieter. Recently the check in reception on my last two trips has been cold, and odd. They require you to post a "Damage / security deposit" and a waiver saying that you won't be holding parties in your room. I would think it's a simple thing to see that a returning guest who has never caused any problems at the hotel would have to sign waivers, but that's just me. I like this hotel because it's convenient for my business and while the rooms are a bit more retro odd in furniture, it's a lot quieter of a stay than other comparable hotels in the area that are closer to Downtown Palo Alto and the train tracks.…
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Date of stay: October 2020Trip type: Traveled on business
Service
Sleep Quality
Room Tip: Creekside view rooms are the best
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Helpful
Response from L C, General Manager at Creekside Inn - A Greystone Hotel
Responded Oct 19, 2020
Dear paulbY979GT, Thank you very much for taking the time to share your feedback. Our refundable security deposit and no smoking/no party policy have always been a part of our hotel policy. We recently added to explain these policies at check-in to prevent unfortunate events at our hotel and provide a understanding to all our hotel guests. We appreciate you for always choosing the Creekside Inn when returning in town for business and we hope to see you again the next time you visit the area. Stay safe and healthy! Sincerely, GM
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PRICE RANGE
$131 - $451 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
creekside hotel palo alto
FORMERLY KNOWN AS
Creekside Inn - A Greystone Hotel
LOCATION
United StatesCaliforniaPalo Alto
NUMBER OF ROOMS
136
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Claim Your Listing Frequently Asked Questions about Creekside Inn - A Greystone Hotel
Which popular attractions are close to Creekside Inn - A Greystone Hotel?
Nearby attractions include Cinearts (0.4 miles), Fred's Bar (0.7 miles), and Cornelis Bol Park (0.7 miles).
What are some of the property amenities at Creekside Inn - A Greystone Hotel?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Creekside Inn - A Greystone Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Creekside Inn - A Greystone Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a snack bar during their stay.
Is parking available at Creekside Inn - A Greystone Hotel?
Yes, free parking is available to guests.
What are some restaurants close to Creekside Inn - A Greystone Hotel?
Conveniently located restaurants include Joanie's Cafe, The Fish Market - Palo Alto, and Izzy's Brooklyn Bagels.
Are there opportunities to exercise at Creekside Inn - A Greystone Hotel?
Yes, guests have access to a pool and a fitness center during their stay.
Are any cleaning services offered at Creekside Inn - A Greystone Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Creekside Inn - A Greystone Hotel offer any business services?
Yes, guests have access to a business center and meeting rooms during their stay.
Which languages are spoken by the staff at Creekside Inn - A Greystone Hotel?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Creekside Inn - A Greystone Hotel?
Many travelers enjoy visiting Hewlett Packard Garage (2.0 miles) and The Rengstorff House (2.8 miles).