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What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Stay-at-home policy for staff with symptoms
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Updated 01/24/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Nobu Hotel Palo Alto
Updated 01/24/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#3 of 28 hotels in Palo Alto
Location
4.9
Cleanliness
4.9
Service
4.8
Value
4.3
Travelers' Choice
GreenLeaders Silver level
Set in the heart of Silicon Valley, Nobu Hotel Palo Alto offers luxurious, modern accommodations offering unmatched views of the city and the Santa Cruz mountains.
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Property amenities
Free public parking nearby
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Hiking
Car hire
Banquet room
Paid public parking nearby
Street parking
Wifi
Restaurant
Breakfast available
Breakfast in the room
Outdoor dining area
Special diet menus
Wine / champagne
Evening entertainment
Patio
Taxi service
Meeting rooms
Concierge
Non-smoking hotel
Outdoor furniture
Picnic area
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Quiet
Languages Spoken
English, Spanish
Hotel links
Location
Full view
100Great for walkers
Grade: 100 out of 100
116Restaurantswithin 0.3 miles
12Attractionswithin 0.3 miles
Contact
180 Hamilton Ave, Palo Alto, CA 94301-1618
Getting there
Palo AltoCaltrain4 min
Rental CarsSee all Palo Alto rental cars
564Reviews3Q+A87Room tips
Reviews
Traveler rating
- 461
- 75
- 21
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- 0
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Popular mentions
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Most Recent
The hotel is amongst the best I've stayed at, the rooms are clean and comfortable, basically exactly like the photos. A tip to first comers, the hotel check-in is on the 2nd floor, the first floor reception is for the restaurant. I was a bit confused when I got there. Other than that, the amenities are great, the huge TV screen plus the comfy pillows makes me just want to sit in bed and watch TV all day. As some other reviews have said, the aesthetic of the hotel is one of the things I love most. The Japanese touches of it can be seem from the cute electric kettle, the ice bucket (upon request, they gave me a super cute bamboo ice bucket), and the best of the best: TOTO toilet. As someone who's been to Japan numerous times, I was overjoyed to see this toilet again. Plus, for the first time ever in a hotel in the US, they actually provide slippers! The front desk and all the staff I was in contact with were super nice and fulfilled my requests promptly. I would definitely stay here again, it's probably my go to hotel in Palo Alto from now on.…
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Date of stay: June 2022Trip type: Traveled on business
Value
Rooms
Service
Helpful
We were excited to stay at Nobu as we understood, from their marketing, that it was exceptionally cool, exclusive, and boutique. We looked on their site for a nice room and found that the Zen Suite (about $1,200) was available for the night we wanted to stay, which happened to be that same night. When we landed we checked again to see if it was available and it was, but since we were only a few minutes away we decided to go right to the hotel and check in rather than reserving online. The two young gentlemen at the front desk (early twenties and very inexperienced, but doing their best) laughed when we asked about the suite and said they were all booked and that Expedia was likely having problems. We said we saw it was available, not on Expedia, but on the Nobu Palo Alto site and we pulled it up in front of them. Anyway, don't trust their site for booking, you'd have to call to be certain before putting in your card info to make sure you aren't booking a room that doesn't exist inside the cancellation time. Then it just got stupid... they only had rooms with two queen beds (which by the way they are not queen beds - they are doubles which are really small). Since we were already there and tired we decided to take the two queen room (approx. $650/night). Got to our room and a large panel fell off the wall when my wife opened the safe. The paneling isn't aligned and opening the safe cabinet door was enough to dislodged a 3 by 4 foot heavy panel from the wall which then fell on her. We switched rooms. The next room had a lovely thick black hair in the sink, maybe a dark sushi noodle, not sure. It was end of day so we decided whatever we came up against we would stay. The beds are not queen beds, but I mentioned that already. Rooms are small. TV is enormous and really great, but very limited channels but still - it's a great TV. Shower was ok but no hand held and they have a "Japanese" style wood floor in the shower which serves only an aesthetic purpose, and maybe to hide hair underneath, but damn it hurts the feet. Bathroom is very tiny. The toilet was unbelievably great and the showcase of the room, along with the TV. The toilet is fully automated with remote control, heated seat, squirty things etc. Basically you are renting a toilet and TV with some surrounding furniture. No electrical outlets next to beds - just USB ports which is fine but not if you have new iPhone etc. Carpets are stained, mostly because of the color selection we think which shows an archaeological history of prior guest shenanigans. There is only one elevator which gets tedious. The common areas of the hotel are sort of finished but not really. There is an odd second floor patio that is 8 feet wide with some furniture facing a wall. Nobody was out there. There are surely other spots to stay in the area that would be a better value and still very nice. We couldn't help but think Nobu is more of a marketing and food services company than a hotel company. We give three stars which we think is fair for a three star hotel.…
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Date of stay: March 2022
Cleanliness
Service
Sleep Quality
2 Helpful votes
Helpful
I loved the aesthetic of the hotel aswell as the comfort. The hotel was perfectly clean and the beds very comfortable. Even though Nobu Palo Alto is next to a busy street and the restaurant is very busy, I did not hear any noise. The walls and ceilings must be very thick because I didnt hear any noise from other floors. I will visit the hotel again on my next trip.
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Date of stay: March 2022Trip type: Traveled on business
Rooms
Location
Service
Room Tip: I had the lowest tier room and it was beautiful
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Helpful
The team at Nobu Hotel was wonderful. I had a fiasco with a lost iPhone and Lyft. The team at Nobu went out of their way to support. The location was solid and the room itself was clean with a lot of great touches like a Toto toilet. Will definitely stay here again.
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Date of stay: January 2022Trip type: Traveled on business
Rooms
Cleanliness
Service
Helpful
My suite at Nobu was like a sanctuary! The deep soaking tub, the wall of windows that slid open to a large balcony, and the online chat to answer questions/requests at any time all contributed to my serenity. And the restaurant downstairs had incredible sushi and a lovely bar at which I could eat comfortably by myself. The service was phenomenal. A stay here is worth every penny.
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Date of stay: December 2021Trip type: Traveled solo
Helpful
Our one-night stay was amazing! We used the valet available by just driving up to the front entrance which was convenient. All staff were friendly and kind. Upon check-in, we received a shot of tea and a warm wet towel for our hands which was a pleasant surprise. The room was just what we needed, super clean, comfortable temp., and comfortable bed. The balcony was a very nice feature as well as the fancy bidet toilet. I have absolutely no complaints; however, just an observation, the carpet is really light in color so of course there are stains but the carpet felt clean and soft. The breakfast we ordered to our room in the morning was delicious and the price was expected due to staying at a higher-end hotel. Awesome that they had gluten free toast too! Would stay here again for sure.…
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Date of stay: December 2021
Rooms
Location
Service
Helpful
First stating the obvious upfront: the rooms are small. I don't need a ton of space when I'm in a "city" hotel, so I'm fine with this. Stay here for the location and the room service, especially the Nobu breakfast on demand. Here's hoping that they return to 24/7 Nobu room service soon... so fun for a pre-party or after-party at, say, college reunion...
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Date of stay: October 2021
Helpful
Spent a night in one of their ryokan suites. Room looked beautiful, but there were many small details that did not meet my expectations. Some examples: I found someone else's medication in the bedside table when I arrived. Was the room properly cleaned and inspected? The tub is barely big enough for one person, I had to call the staff to come and repair it before it could be used, and there were black specks floating in the water after I filled it up. They could not get the advertised Chromecast feature for the television to work even after I spent significant time with their tech support. Staff did not respond promptly to an accidental service request then proceeded to wake me up at 1AM with a loud phone call. One of the more uncomfortable beds I've experienced at a hotel. Overall, I was disappointed in my stay at Nobu. Details matter when you're charging the rates that they are. Spend your money someplace else.…
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Date of stay: November 2021
Helpful
Woefully understaffed especially at breakfast; room service painfully slow and incompetent. Too many errors across the board to list here. This hotel could only be tolerated for a couple of nights at most. The staff are polite and enthusiastic but lack experience and training.
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Date of stay: October 2021Trip type: Traveled on business
Value
Cleanliness
Service
Room Tip: The Clement
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1 Helpful vote
Helpful
We stayed at this property several times when it was The Epiphany. Our first stay under the new NOBU name and management was a complete delight. Everything about our experience was note perfect. Friendly and helpful staff people at every turn. Attentive and punctual valets. Gorgeous, thoughtfully designed rooms with the very best amenities (Dyson hair dryers!), luxurious bedding and the best solution I've yet seen for dispensing shampoo and shower gel. A bountiful mini bar catering to a spectrum of tastes. Afternoon door-to-door wine and beer service. And to top it all off, world class dining on the bottom floor at the hotel's rightfully famous namesake restaurant. We can't recommend highly enough this ideally-located, easily navigated retreat in downtown Palo Alto.
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Date of stay: October 2021
Value
Cleanliness
Service
Helpful
PRICE RANGE
$565 - $830 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
The Epiphany, a Joie de Vivre Hotel
LOCATION
United StatesCaliforniaPalo Alto
NUMBER OF ROOMS
73
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Claim Your Listing Frequently Asked Questions about Nobu Hotel Palo Alto
Which popular attractions are close to Nobu Hotel Palo Alto?
Nearby attractions include The Stanford Theatre (0.1 miles), Downtown Palo Alto Farmer's Market (0.2 miles), and The Rose and Crown (0.04 miles).
What are some of the property amenities at Nobu Hotel Palo Alto?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Nobu Hotel Palo Alto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Nobu Hotel Palo Alto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Nobu Hotel Palo Alto?
Yes, free public parking nearby, paid public parking nearby, and street parking are available to guests.
What are some restaurants close to Nobu Hotel Palo Alto?
Conveniently located restaurants include Evvia, Oren's Hummus, and Palo Alto Creamery Fountain & Grill.
Are there opportunities to exercise at Nobu Hotel Palo Alto?
Yes, guests have access to a fitness center during their stay.
Is Nobu Hotel Palo Alto located near the city center?
Yes, it is 0.08 miles away from the center of Palo Alto.
Does Nobu Hotel Palo Alto offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Nobu Hotel Palo Alto?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Nobu Hotel Palo Alto?
Many travelers enjoy visiting Hewlett Packard Garage (0.4 miles), The Rengstorff House (4.2 miles), and Mount Eival (4.7 miles).