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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Palo Alto
Updated 03/08/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 27 hotels in Palo Alto
Location
Cleanliness
Service
Value
Travelers' Choice
Enjoy downtown to the hilt at The Westin Palo Alto. Our four-star hotel is in the heart of the Silicon Valley with unparalleled access to museums, malls, golf courses and gardens. Tour the Stanford University campus, just one half mile from our hotel, or ride the Caltrain to other Northern California attractions. When you return from your downtown activities, relax in the outdoor heated pool and hot tub or collect your thoughts in our elegant Luna Lounge and Mediterranean-style courtyards. Our Palo Alto hotel features four ornate event venues, a 24-hour WestinWORKOUT® Fitness Studio and California-inspired dining at Restaurant Soleil. Find amenities devoted to your well-being in all our hotel rooms and suites such as whirlpool tubs and 24-hour room service. Refresh yourself in your marble Westin Heavenly® Bath or soak up the Palo Alto sun from your outdoor terrace. Your room includes a Westin Heavenly® Bed, Starbucks® coffee and premium movie channels. The good life is yours at The Westin Palo Alto.
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Full view
Property amenities
Electric vehicle charging station
Free internet
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Bicycle rental
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Paid private parking on-site
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Vending machine
Car hire
Taxi service
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Shoeshine
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Room features
Bathrobes
Air conditioning
Room service
Safe
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Sofa
Telephone
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Hair dryer
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Room types
Non-smoking rooms
Suites
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Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish, Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
79Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
675 El Camino Real, Palo Alto, CA 94301-2301
Getting there
Palo AltoCaltrain4 min
StanfordCaltrain20 min
724Reviews3Q+A100Room tips
Reviews
Traveler rating
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- 104
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- 17
Time of year
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Popular mentions
Good hotel with all necessary amenities. We got upgraded to a suite. The room has a chimney which is nice. The big plus is the continental breakfast which provides a good variety of good quality and healthy choices.
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Date of stay: December 2019Trip type: Traveled as a couple
Helpful
This wasn't a very relaxing weekend stay for us. The "Preferred Starwood Member" room we received was fine, but nothing extraordinary. It was a nice, larger size room and nicely furnished, but again, nothing special. As others have commented, we had to go next door to the Sheraton to eat, but I think that's a temporary situation while they remodel. The walls and floors are very thin and you hear every conversation next door to your room and every footstep above your room. The train noise was excessive and kept us awake until 11:30 pm on Saturday night when it finally stopped. On Sunday morning, I was awakened at 9 am by the cleaning folks across the hall yelling to each other and vacuuming. I opened the door twice to ask them to please stop, but they were too far inside the room and yelling too loudly to hear me calling to them. We wouldn't recommend. Oh, and if you self-park your car ($20 instead of valet at $25), approach the toll booth slowly when you exit, as it's a real sharp turn and easy to damage your vehicle.…
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: Train noise is difficult to avoid.
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3 Helpful votes
Helpful
I spent a week at the Sheraton right next door, you actually share the parking lot, then I moved to the Westin expecting a much better experience, it was the opposite, I feel robbed! The restaurant you have to use is the one at the Sheraton, the rooms are way smaller, the room service is a nightmare and you don’t have a bar, coffee or a place to have breakfast here. By far the worst Westin I have ever stayed, as a chain they should keep the standard or remove the name to a much much cheaper brand, long story short, don’t over pay if you need a hotel in Palo Alto, stay at the Sheraton, don’t trust the photos at the website, the photographer is a magician! The staff is very kind and try to make the best out of an awful place, but the facilities are not at a decent standard, everything at this hotel is either broken or age worn. …
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Date of stay: January 2020Trip type: Traveled with family
2 Helpful votes
Helpful
Response from JuanR6362, Guest Services Manager at The Westin Palo Alto
Responded Jan 3, 2020
Dear Petricioli, Thank you for your review and for your recent stay with us. We are currently updating our property, and as you noted our food and beverage options are different than what we normally offer. While we know that this presents a unique circumstance for our guests, we are glad we are able to offer in-room dining throughout the day as well as welcome our guests to our sister property, the Sheraton Palo Alto, immediately next door. We appreciate our guests' understanding as we conduct these updates and we are very excited to share our new look later this year.
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I had a big room with a good sized bathroom that included both a shower and a separate tub. When was the last time you saw that in a hotel? There were enough plugs in the room, but only two at the desk. Others were on one nightstand, with a variety of charger cords on the other. Okay, but not idea. Gym isn't gigantic but had four or five treadmills, some bikes, and a bit more. Good enough. Location is fine, just a few blocks from downtown and from the CalTrain. I would stay here again.
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Date of stay: December 2019Trip type: Traveled on business
Value
Service
Sleep Quality
2 Helpful votes
Helpful
I would recommend staying at the Westin Palo Alto. It is well located, walking distance to Palo Alto shops and restaurants as well as Stanford. The front desk staff was very accommodating and was able to get us into our room for an early check-in. As titanium Bonvoy members we were given an upgrade to a suite which was lovely. Yes, the rooms could use a facelift, but everything was comfortable and clean.
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Date of stay: November 2019Trip type: Traveled as a couple
Helpful
PRICE RANGE
$207 - $875 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin palo alto hotel palo alto, westin palo alto, palo alto westin
LOCATION
United StatesCaliforniaPalo Alto
NUMBER OF ROOMS
184
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Claim Your Listing Frequently Asked Questions about The Westin Palo Alto
Which popular attractions are close to The Westin Palo Alto?
Nearby attractions include The Wine Room Palo Alto (0.3 miles), The Rose and Crown (0.3 miles), and Scotty's Bar & Grill (0.2 miles).
What are some of the property amenities at The Westin Palo Alto?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at The Westin Palo Alto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Palo Alto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Palo Alto?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Westin Palo Alto?
Conveniently located restaurants include Palo Alto Creamery Fountain & Grill, Reposado Restaurant, and St. Michael's Alley.
Are there opportunities to exercise at The Westin Palo Alto?
Yes, guests have access to a pool and a fitness center during their stay.
Is The Westin Palo Alto located near the city center?
Yes, it is 0.3 miles away from the center of Palo Alto.
Are any cleaning services offered at The Westin Palo Alto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Palo Alto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Palo Alto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.