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What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 05/12/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Westin Palo Alto
Updated 05/12/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#11 of 29 hotels in Palo Alto
Location
4.6
Cleanliness
4.6
Service
4.4
Value
3.9
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Car hire
Business Center with Internet Access
Paid private parking on-site
Parking garage
Wifi
Hot tub
Pool / beach towels
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Vending machine
Taxi service
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business center
Baggage storage
Concierge
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Bathrobes
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Walk-in shower
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
Bottled water
Iron
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Flatscreen TV
On-demand movies
Radio
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Business
Languages Spoken
English, Spanish, Chinese
Location
Full view
100Great for walkers
Grade: 100 out of 100
76Restaurantswithin 0.3 miles
5Attractionswithin 0.3 miles
Contact
675 El Camino Real, Palo Alto, CA 94301
Getting there
Palo AltoCaltrain4 min
StanfordCaltrain20 min
Rental CarsSee all Palo Alto rental cars
730Reviews3Q+A100Room tips
Reviews
Traveler rating
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Most Recent
We enjoyed our stay at The Westin Palo Alto. It is convenient to everything in Palo Alto, the staff was very friendly and the hotel is nice. They are doing some renovations and work on site, but everything seemed nice to us. The below ground parking garage is a little tricky getting in and out, but it's possible. We would stay here again if needing to stay in Palo Alto.
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Date of stay: July 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We are seeing the characteristic Marriott cheapening affect more and more classic Starwood properties, and now it's Westin Palo Alto's turn to downgrade. They've done an appalling renovation of the lobby area, designed to make the space so loud and hard that no one can have a conversation or think in the space, so the furniture is now all hard seating and get-em-out-quick style. (If one of the two desk agents is speaking with a customer and you want to speak with the other, you have to shout to be heard. They deliberately play loud ugly music over it all, just to make it worse.) They've had a lot of trouble with this renovation and it remains unfinished in many details (guest rooms they're renting half-unfurnished, parking garage half-unusable and a mess), and they're short staffed and depend heavily on the co-owned Sheraton next door for various services. The prices are still high, exploiting the location and the relative lack of nice hotels in Palo Alto, but the value is definitely significantly decreased. We go to PA every year and it's a real question where we'll stay next time after many visits to the Westin.…
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Date of stay: May 2022Trip type: Traveled on business
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I stayed three nights at the Westin in Palo Alto. The hotel gave me three complimentary breakfast tickets on my arrival, which I really appreciated (breakfast was great!). The room was super spacious, clean, and had all the equipment needed. The pool also has a very nice relaxing area. I really recommend this hotel. The only downside was that the restaurant was closed one day, which was a shame because dinner the night before was very nice!
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Date of stay: May 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
The hotel is being renovated. The lobby and bar are roped off, so I sat on the floor while waiting to check in. When I asked for somewhere to sit down, the staff suggested I walk next door to the Sheraton. When I asked if they had laundry facilities ,they directed me next door to the Sheraton. When I asked about a business center, they directed me to the Sheraton. When I asked about food and drinks, they sent me to . . . you get the idea. Just stay at the Sheraton.
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Date of stay: April 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Checked in today and was told “Sorry but we’re sold out.” Informed them that I had a reservation. Yes, but they are sooo sorry they made a mistake and oversold the rooms. Clearly they don’t know what a “reservation” means. Stuck me next door in worn out Sheraton with low popcorn ceiling. Ugh…
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Date of stay: April 2022Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Our family came to stay at the Westin so that we could tour area colleges. While here, we were also surrounded by several business professionals here for work obligations. Our room was next to a business man and, because the walls are so thin and there is a large space under the adjoining door(see picture), we could hear EVERYTHING he did. From a late-night business phone call in which personnel and strategy were discussed to his 4:00 am alarm and subsequent morning routine (including bathroom usage and listening to the news) we got very little sleep. To be clear, he was not a noisy neighbor…he was simply going about his business. Not only am I upset about the sleep we did not get, but I wish to extend caution to anyone who wishes to stay here as there is no privacy. Had we the interest, we could have extracted quite the amount of confidential information from him.…
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Date of stay: March 2022Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
This hotel is terrible. They are doing loud construction and should’ve have guests staying here. The rooms are old and not nice. They moved me to 3 different rooms because AC wasn’t working, none of the rooms ended up having working AC. It’s so loud and a terrible experience. Would not recommend even considering.
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Date of stay: November 2021Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
We spend 4 nights at the hotel. From check-in to check-out, enjoyed every minutes of it. The hotel is very very close to Stanford, which makes it very easy for us to attend events there. Within walking distance are shops and restaurants. The hotel public area is under renovation, cannot wait to come back when the project is all done. Thank you to CAT, Front Desk Service Agent for her hospitality and great services.
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Date of stay: September 2021
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Good hotel with all necessary amenities. We got upgraded to a suite. The room has a chimney which is nice. The big plus is the continental breakfast which provides a good variety of good quality and healthy choices.
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Date of stay: December 2019Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
This wasn't a very relaxing weekend stay for us. The "Preferred Starwood Member" room we received was fine, but nothing extraordinary. It was a nice, larger size room and nicely furnished, but again, nothing special. As others have commented, we had to go next door to the Sheraton to eat, but I think that's a temporary situation while they remodel. The walls and floors are very thin and you hear every conversation next door to your room and every footstep above your room. The train noise was excessive and kept us awake until 11:30 pm on Saturday night when it finally stopped. On Sunday morning, I was awakened at 9 am by the cleaning folks across the hall yelling to each other and vacuuming. I opened the door twice to ask them to please stop, but they were too far inside the room and yelling too loudly to hear me calling to them. We wouldn't recommend. Oh, and if you self-park your car ($20 instead of valet at $25), approach the toll booth slowly when you exit, as it's a real sharp turn and easy to damage your vehicle.…
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Date of stay: January 2020
Rooms
Location
Service
Room Tip: Train noise is difficult to avoid.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
3 Helpful votes
Helpful
PRICE RANGE
$303 - $541 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin palo alto hotel palo alto, westin palo alto, palo alto westin
LOCATION
United StatesCaliforniaPalo Alto
NUMBER OF ROOMS
184
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Claim Your Listing Frequently Asked Questions about The Westin Palo Alto
Which popular attractions are close to The Westin Palo Alto?
Nearby attractions include The Rose and Crown (0.3 miles), The Wine Room Palo Alto (0.3 miles), and Scotty's Bar & Grill (0.2 miles).
What are some of the property amenities at The Westin Palo Alto?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at The Westin Palo Alto?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Westin Palo Alto?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at The Westin Palo Alto?
Yes, a parking garage and paid private parking on-site are available to guests.
What are some restaurants close to The Westin Palo Alto?
Conveniently located restaurants include Palo Alto Creamery Fountain & Grill, Reposado Restaurant, and St. Michael's Alley.
Are there opportunities to exercise at The Westin Palo Alto?
Yes, guests have access to a pool and a fitness center during their stay.
Is The Westin Palo Alto located near the city center?
Yes, it is 0.3 miles away from the center of Palo Alto.
Are any cleaning services offered at The Westin Palo Alto?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at The Westin Palo Alto?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does The Westin Palo Alto offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.