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    Hotel Keen

    425 High St, Palo Alto, CA 94301-1621
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    8/6/2017 8/7/2017
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    $210
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    Traveler (30)
    Room & Suite (19)
    Dining (3)
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    Overview
    • Excellent23%
    • Very good39%
    • Average22%
    • Poor9%
    • Terrible7%
    Travelers talk about
    “white board” (16 reviews)
    Free Wifi
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Multilingual Staff
    Wheelchair access
    Dry Cleaning
    Free Parking
    Pool
    2.5 Star Hotel
    All hotel details
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    The Epiphany, a Joie de Vivre Hotel
    413 reviews
    #1 of 27 hotels in Palo Alto
     
    Garden Court Hotel
    393 reviews
    #4 of 27 hotels in Palo Alto
     
    Dinah's Garden Hotel
    940 reviews
    #2 of 27 hotels in Palo Alto
     
    Creekside Inn - A Greystone Hotel
    636 reviews
    #6 of 27 hotels in Palo Alto
     
    Rooms
    Aug 6Aug 7
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (190)
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    There are newer reviews for Hotel Keen
    See the most recent reviews

    11 - 15 of 173 reviews

    Reviewed April 3, 2017

    This hotel has a fantastic location, which is what you pay for. However be warned the rooms are extremely small and there is little or no place to hang clothes and no drawers. The walls are also very thin so if there are noisy neighbors...More

    Review collected in partnership with this hotel
    Thank S2367AXkathleenr
    Response from pfriedman, General Manager at Hotel KeenResponded April 4, 2017

    Dear S2367AXkathleenr, Thank you very much for staying with us and taking the time to post a review. Our standard rooms are definitely compact and could do with more storage space, especially for those guests staying more than just a night or two. We do...More

    Reviewed March 31, 2017

    The overall experience is good. My only complaint was about the AC on top of the bed, it made the room noise and cold even with the AC turned off. My room has a normal windows so external temperature and noise (there is a bar...More

    Review collected in partnership with this hotel
    Thank cesarh964
    Response from pfriedman, General Manager at Hotel KeenResponded April 3, 2017

    Dear cesarh964, Thank you very much for staying at Hotel Keen and taking time to share your experience. I am glad to see that the overall experience was positive and sorry to see that you had an issue with the air conditioning units. We have...More

    Reviewed March 30, 2017

    Great Palo Alto location. Hotel feels small and cramped. Rooms are tiny. Very poor soundproofing. Could hear everything from the room above as well as noise from plumbing when others use shower bathroom. Poor value for money.More

    Review collected in partnership with this hotel
    Thank annasofiaa2017
    Response from pfriedman, General Manager at Hotel KeenResponded April 3, 2017

    Dear Annasofiaa2017, Thank you very much for staying at Hotel Keen. I am sorry that you were less than completely satisfied with our property. Our standard rooms are compact but we do have a number of deluxe rooms that are a good size larger and...More

    Reviewed March 5, 2017

    great location, tiny room, tiniest desk ever, lowest water pressure in shower, no closet (a single wall hook!), a shower curtain instead of a bathroom door. nice little breakfast. this, for $300! a night. really a lot of sacrifices to be in downtown Palo Alto.More

    Review collected in partnership with this hotel
    Thank henryf37
    Response from pfriedman, General Manager at Hotel KeenResponded March 13, 2017

    Dear henryf37, Thank you for staying with us and taking time to share your experience with others. I am sorry about the water pressure and will definitely look at ways to improve this. We do have larger rooms that are usually just $20-30 more per...More

    Reviewed February 26, 2017

    Great value. Close to Stanford Campus. Street parking. Last minute find in an area that can be very difficult and very pricey to book. Clean and comfortable but no frills. They should definitely go for a more plush towel. Walls are a tad thin, but...More

    Review collected in partnership with this hotel
    Thank ArtStreiber
    Response from pfriedman, General Manager at Hotel KeenResponded March 13, 2017

    Dear ArtStreiber, Thank you very much for your stay and the kind words. We will definitely take a look at our linen to insure that it is up to our needs and our guests' expectations. I will even look at coming up with some "frills."...More

    The Epiphany, a Joie de Vivre Hotel
    413 reviews
    #1 of 27 hotels in Palo Alto
     
    Garden Court Hotel
    393 reviews
    #4 of 27 hotels in Palo Alto
     
    Dinah's Garden Hotel
    940 reviews
    #2 of 27 hotels in Palo Alto
     
    Creekside Inn - A Greystone Hotel
    636 reviews
    #6 of 27 hotels in Palo Alto
     
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    Details
    • Price range
    • $148 - $524 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms
    • Number of rooms
    • 42
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Expedia, TravelClick, Booking.com, Priceline, Travelocity, Cheap Tickets, Hotwire, TripOnline SA, Cancelon and getaroom.com so you can book your Hotel Keen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • California >
    • Palo Alto
    Add Photo Photos
    Traveler (30)
    Room & Suite (19)
    Dining (3)
    Hotel & Grounds (23)
    Bathroom (11)
    Nearby
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    The Epiphany, a Joie de Vivre Hotel
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Get a room facing south"
    Read review
    "Second floor on the south side is probably best, but the rooms will be more expensive."
    Read review
    "high floor to avoid street noise"
    Read review
    "Ask for a room that does not back onto the neighbouring bar -somewhere near the front /south would be best"
    Read review
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