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Hotel Keen

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Hotel Keen
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156 Reviews from our TripAdvisor Community

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Showing 140: English reviews
Colorado Springs, United States
5 of 5 stars Reviewed yesterday NEW

Staff is friendly and helpful. Place is very clean and you feel safe. The breakfast and wine offered is a nice treat. The breakfast is healthy and has a wide selection. It is great to always have access to some sort of snack.

Review collected in partnership with this hotel

Helpful?
Thank Elizabeth S
Austin, United States
5 of 5 stars Reviewed 2 days ago NEW

Hotel Keen is simply a great place to stay in Palo Alto. The lobby is a great meeting place, the rooms are clean, efficient, and beautifully designed, and the location can't be beat. The only criticism is not about the hotel but about Palo Alto; the parking is awful. Do yourself a favor if traveling on a weekday–buy a parking... More 

Review collected in partnership with this hotel

Helpful?
Thank James H
Los Angeles, California
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I was in town for a business trip and booked The Keen based on its proximity to the office. Pros: great location in the center of town, generous free breakfast, great coffee in the lobby, friendly employees, modern/clean rooms. Cons: I had to wait 10 min to check-in as there was no one at the front desk and I had... More 

Helpful?
Thank amcswain
Salt Lake City, United States
1 review
2 of 5 stars Reviewed 1 week ago

$395 a night for a little tiny room was highway robbery. 15 minute wait to check-out (while airport shuttle was waiting) because receptionist was out on an errand--that is not good service. Also the window in my room was opaque glass that didn't let in any light--I felt like I was in a prison cell.

Review collected in partnership with this hotel

Helpful?
Thank Chantal T

Travelers are raving about these Palo Alto hotels

Palo Alto, United States
1 review
5 of 5 stars Reviewed 2 weeks ago

Keen Hotel is located in the centre of Palo Alto. The staff is friendly, the rooms are modern and very clean. Even if the hotel is located in the centre of the city there is no noise or traffic in the area (Palo Alto is a small city). All in all a very good experience and I would like to... More 

Review collected in partnership with this hotel

Helpful?
Thank Helge Mr T
Palo Alto, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

I got to the hotel from a long flight, and just wanted to take a rest, but no one was there to help me to check-in. I had to wait for 20 minutes. The room is very small and uncomfortable while the price was not that cheap. I didn't have good sleep because I could hear my neighbors snoring or... More 

Review collected in partnership with this hotel

Helpful?
Thank Hoa V
Lake Oswego
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This boutique hotel was perfect for a 1 night stay. The rooms were small but nicely updated. They had wine in the afternoon for guest and cookies in the evening. Breakfast was a nice surprise with pastries, cereals, meats, cheeses, yogurt and fruit. The location was at the end of University Avenue so easy walking to the restaurants. We also... More 

Helpful?
Thank Nancy P
Norway
1 review
4 of 5 stars Reviewed 2 weeks ago

A modern hotel in Palo Alto. Very clean. Tasteful modern paintings and decorations. The room was not large, but sufficient for one person if you do not have to unload too much luggage. Larger rooms are available according to photos displayed on the hotel's web site. The overall breakfast wasn't to my taste (sweet cakes, American bread, sweet cereals), but... More 

Review collected in partnership with this hotel

Helpful?
Thank Johann Wolfgang... W
Woodside, California
Level Contributor
58 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Close to Paxi's Chicagoland Pizza, two theatres, one popular night club, the best restaurants in Palo Alto, Menlo Park, and Redwood City: Bistro Vida [French food] Angelo Mia [best Italian restaurant] Stanford Hospital [cafeteria is closed] Burger King [need a car to get there on Middlefield Road in Redwood City near Costco] McDonalds [at 101 Shopping Center in East Palo... More 

Helpful?
Thank WestCoastUSADad
Seattle
1 review
4 of 5 stars Reviewed 3 weeks ago

If you want to be within walking distance of downtown Palo Alto, this is a gem. Very small rooms but for a solo business traveller perfectly adequate. Some very nice touches like wine available in the lobby from 5-7 and cookies in the evening. Much better than average breakfast, free internet.

Review collected in partnership with this hotel

Helpful?
Thank Melissa M
Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Keen

Address: 425 High St, Palo Alto, CA 94301-1621
Location: United States > California > Palo Alto
Price Range: $150 - $551 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Keen 2.5*
Number of rooms: 42
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