We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
WINNER WONDERLAND
Win Big When You Book on TripAdvisor

Hotel Keen

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Hotel Keen
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

164 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 148: English reviews
Mexico City, Mexico
Reviewed 1 week ago

The hotel is a nice one, breakfast is offered and is good. The overall experience is an easy and efficient one, without complications. You are near the bars and restaurants area which is good but the last rooms in the hall can have noise from a nearby bar, however nothing extreme.

 Report
Helpful?
Thank arturol913
Management response:

Hi Artruro, Thank you for taking a moment over the holiday to comment on your hotel stay. On behalf of the staff, we are delighted that you enjoyed your stay and we hope to see you again. Warm regards, Gary Sterman and the staff of Hotel Keen

Melbourne, Australia
Reviewed 4 weeks ago

I have conflicting thoughts on this hotel. On one hand it's in a great location, the rooms are clean and the beds comfortable. On the other hand, the rooms are tiny and the walls are paper thin - it has the worst sound insulation in any hotel I've ever been to, to the tune of being able to easily follow...

 Report
Helpful?
Thank mesophyte
Management response:

Dear Mesophyte, Thank you for your comments about your stay at hotel Keen. I apologize for the sound and housekeeping issues during your stay and I have shared your review with our room attendants when initially reviewed us. While our breakfast gets very good reviews, we are making some changes that our guests will appreciate. We are also testing some...

London, United Kingdom
Reviewed 4 weeks ago via mobile

An unusual hotel and different from the usual business places I stay. Essentially only rooms and a very small communal space with free coffee and an honesty bar. Breakfast is a sort of very limited buffet of croissants and cereal. Staff all very pleasant and helpful. Rooms very small but functional. No pool or gym. Very close to the main...

 Report
Helpful?
Thank drdave10
Management response:

Dear Dr. Dave, Thank you for your comments about Hotel Keen and as a family owned boutique hotel, we are glad you found us different than other business hotels. If you do have suggestions about breakfast, please email me as I would love to hear from you. Our kitchen does not allow us to cook hot food, but we have...

Los Angeles, California
Reviewed October 24, 2016

Hotel Keen is well located just off University Avenue and nearly walking distance to Stanford. The rooms are very small and one side of the hotel faces a nightclub and it's noisy from 10pm-1am. Nice staff, breakfast, internet. And it was not cheap.

 Report
Helpful?
Thank Todd H
Management response:

Hi Todd, Thank you for your review of your stay at Hotel Keen. I apologize for the noise coming from the nearby bar. I am happy for the Patio's success and am also happy they don't play music! Please let us know if you have additional feedback or suggestion about your experience. Warm regards, Gary Sterman and the staff of...

Manila, Philippines
Reviewed October 20, 2016 via mobile

The hotels location is great, rooms are new but small. Overall, comfortable and clean. Staff and service are efficient and nice. Breakfast is basic - bread, hard boiled eggs and ham - all ready and for self service. No fridge or safe in the room though.

 Report
Helpful?
Thank TuttieG
Management response:

Dear Tuttie, Thank you for your comments about Hotel Keen and we are delighted that you enjoyed our rooms and that you found our staff nice. Please let me know if you have any breakfast items that you would like to see. Warm regards, Gary Sterman gary.sterman@hotelkeen.com

Larkspur, California
Reviewed October 20, 2016

Hotel Keen has an excellent location in the heart of downtown Palo Alto next to a church. But for the money $500/night), it's really vanilla. The lobby is basic - no charm. Rooms are small and plain but clean the soaps/lotions are pretty good. Bed is good, not great. Walls are thin and you can easily hear people next door...

 Report
Helpful?
Thank mellowville
Reviewed October 12, 2016 via mobile

Loved this hotel! Reminded me of hotels in Europe - just the basics and nothing extra. The rooms were clean and updated and they had a wall you could write on with whiteboard markers - a fun touch! Great location - easy access to the train, Stanford campus and shopping/restaurants. My only complaint about the hotel is that there was...

 Report
Helpful?
Thank Tari E
Palo Alto, United States
Reviewed October 7, 2016

Clean room, good bed, good Internet. The window was not transparent, so could not really see out or open the window properly, which was a bit sad. Also there was not really a solution to hang clothes (such as a cabinet), which can be difficult on official trip (as mine was).

 Report
Helpful?
Thank Johanna W
Colorado Springs, United States
Reviewed September 26, 2016

Staff is friendly and helpful. Place is very clean and you feel safe. The breakfast and wine offered is a nice treat. The breakfast is healthy and has a wide selection. It is great to always have access to some sort of snack.

 Report
Helpful?
Thank Elizabeth S
Austin, United States
Reviewed September 25, 2016

Hotel Keen is simply a great place to stay in Palo Alto. The lobby is a great meeting place, the rooms are clean, efficient, and beautifully designed, and the location can't be beat. The only criticism is not about the hotel but about Palo Alto; the parking is awful. Do yourself a favor if traveling on a weekday–buy a parking...

 Report
Helpful?
Thank James H
Questions? Get answers from hotel staff and past guests. Ask a question

56 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (30)
Viewed
Bathroom (7)
Viewed
Room/Suite (15)
Viewed
View from Room (1)
Viewed
Hotel & Grounds (2)
Viewed
Other (5)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (26)
Viewed
Bathroom (4)
Viewed
Room/Suite (3)
Viewed
Dining (3)
Viewed
Hotel & Grounds (6)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Palo Alto hotels
0.2 mi away
The Epiphany, a Joie de Vivre Hotel
0.2 mi away
Sheraton Palo Alto Hotel
Sheraton Palo Alto Hotel
#15 of 27 in Palo Alto
670 reviews
0.3 mi away
The Westin Palo Alto
The Westin Palo Alto
#10 of 27 in Palo Alto
609 reviews
Show Prices
Show Prices
Show Prices
3.5 mi away
Dinah's Garden Hotel
Dinah's Garden Hotel
#2 of 27 in Palo Alto
793 reviews
0.4 mi away
Garden Court Hotel
Garden Court Hotel
#6 of 27 in Palo Alto
341 reviews
2.4 mi away
Creekside Inn
Creekside Inn
#7 of 27 in Palo Alto
547 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Keen

Address: 425 High St, Palo Alto, CA 94301-1621
Location: United States > California > Palo Alto
Price Range: $126 - $458 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Keen 2.5*
Number of rooms: 42
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, TravelClick, Booking.com, Priceline and Cheap Tickets so you can book your Hotel Keen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Hotel Keen staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Get a room facing south”
 of 5 bubbles WestCoastUSADad, Sep 6, 2016 | Read review
“Second floor on the south side is probably best, but the rooms will be more expensive.”
 of 5 bubbles 982malcolmc, Mar 8, 2016 | Read review
“high floor to avoid street noise”
 of 5 bubbles weehawks, Jan 21, 2016 | Read review
“Ask for a room that does not back onto the neighbouring bar -somewhere near the front /south would be best”
 of 5 bubbles ChrisKiwi, Nov 14, 2015 | Read review
“Not the first floor for sure with the lack of supervision in the lobby.”
 of 5 bubbles KKelsay, Oct 24, 2015 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay