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Hotel Keen

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Hotel Keen
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145 Reviews from our TripAdvisor Community

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Showing 129: English reviews
ELK GROVE, United States
1 review
4 of 5 stars Reviewed 5 days ago NEW

It was small but trendy, cute, and clean. The bed was very comfortable, loved the whiteboard idea. Pretty quiet overall it was a pleasant stay. I just might re turn again. Breakfast was nice maybe add some bacon and toast.

Review collected in partnership with this hotel

Helpful?
Thank Vasana N
New York
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I was in Palo Alto for business and stayed at Hotel Keen because I knew I would be out of my hotel most of the day and the room rate that was much cheaper than other hotels in the area. I was pleasantly surprised! The rooms were small (as advertised in prior reviews), but clean and comfortable. The hotel is... More 

Helpful?
Thank Evelyn A
Toronto, Canada
1 review
5 of 5 stars Reviewed 6 days ago NEW

It is very convenient, recently renovated and modern. Fast wifi, clean, lots of room, great complimentary breakfast. In general, very good hotel. The parking is free, and they even have wine tasting and free cookies!

Review collected in partnership with this hotel

Helpful?
Thank Lin G
Taunton, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

I stayed here for 3 nights whilst travelling the west coast. The room was modern and really clean, staff were friendly and the WiFi and TV worked well. It's conveniently located only a couple minutes walk from the train station where you can easily get to San Francisco or San Francisco airport. However on the last night I stayed there... More 

Helpful?
Thank Jak A
Management response:

Dear Jak, Thank you for your comments and for pointing out our access to San Francisco and SFO. I apologize for the breakfast on your last morning of your 5 day stay and please know how disappointed I was to learn of this. We hope to bring back room service in the next couple of months. Please let me know... More 

Zurich, Switzerland
1 review
1 of 5 stars Reviewed 2 weeks ago

Horrible hotel. Rooms are tiny and walls are so thin that one can hear the neighbor snore... There is no window (only tinted glass that opens up directly to a wall), no space to sit and no space to put cloth. One of the worst hotels I ever stayed in.

Review collected in partnership with this hotel

Helpful?
Thank Felix K

Travelers are raving about these Palo Alto hotels

Dublin, Ireland
1 review
2 of 5 stars Reviewed 5 weeks ago

The Keen hotel rooms are just way too small for $300+ per night. A 2* in Beaulieu, South France is bigger! The desk chair does not fit the room with the bed taking up nearly all of the space. The shower curtain is a poor excuse for a bathroom door. The water pressure in the shower is inadequate. There is... More 

Review collected in partnership with this hotel

Helpful?
Thank Gregory S
Management response:

Dear Gregory, Thank you for your comments about your recent stay at Hotel Keen. I am working with our new senior management team to address the physical limitations of our building. Your comment about the water pressure is new to me and I would appreciate if you can let me know what room you stayed in so we can investigate.... More 

Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed July 17, 2016 via mobile

This hotel is it is located centrally in Palo Alto and the staff was very friendly this is perfect for what I needed for the weekend it was nice and clean and well taken care of had some charming modern touches to it their breakfast had some nice options .would stay here again

Helpful?
Thank Edward G
Management response:

Hi Edward, Thank you for your recent review of Hotel Keen. Our staff appreciates reading our reviews and we hope to see you again. Please introduce yourself to Kuki or me on your next visit. Warm regards, Gary Sterman More 

Washington, United States
1 review
3 of 5 stars Reviewed July 14, 2016

Great location. Great design. Nice bed. My room, a standard double, was a bit cramped. Think it would be a challenge for a couple, especially for a couple of days. (I was just doing an overnight.) Good value though.

Review collected in partnership with this hotel

Helpful?
Thank Michael F
Management response:

Dear Michael, Thank you for your comments about your stay earlier this month. Our rooms were creatively designed by the architect given the physical limitations of the previous hotel. We are looking at new design ideas that will make the hotel more accommodating for all our guests. Please reach out to me directly if you would like to share additional... More 

Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed July 4, 2016

If you want to be in downtown Palio Alto this can be an excellent choice. Rooms are quite small so most appealing to the individual traveler looking for a modern vibe with location as paramount feature. Similar feel to Ovolo chain in Hong Kong, Asia. Very limited on-site amenities but nice complimentary grab and go breakfast. If you are looking... More 

Helpful?
1 Thank 67RE15
Management response:

Dear Keen guest, Thank you for your review and I will be sure to check out the Ovolo hotels in Hong Kong on Tripadvisor. I am very intrigued since I am not familiar with their hotels and will share this with our staff. Warm regards, Gary Sterman More 

Starkville, Mississippi
Level Contributor
112 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed July 2, 2016

The location of this hotel, immediately adjacent to a public transportation hub (train and buses), close to downtown Palo Alto, and an easy walk to the Stanford quad or the mall make this an ideal base for activities in this locale. The rooms are scaled more like a European hotel, but are similarly efficient. The bed was very comfortable and... More 

Helpful?
Thank Jeffrey D
Questions? Get answers from hotel staff and past guests. Ask a question

54 photos of this hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff

Additional Information about Hotel Keen

Address: 425 High St, Palo Alto, CA 94301-1621
Location: United States > California > Palo Alto
Price Range: $146 - $484 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Hotel Keen 2.5*
Number of rooms: 42
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