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Guests1 room, 2 adults, 0 children
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HotelKeen.com
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (32)
Room & Suite (26)
Dining (1)

About

Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Non-smoking hotel
Public Wifi
Wheelchair access
Room features
Air conditioning
Non-smoking rooms
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
98Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
250Reviews
39Photos
0Q+A
32Room tips
Traveler rating
  • 67
  • 82
  • 53
  • 27
  • 21
Time of year
Traveler type
Language
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  • English
Popular mentions
First the good parts: The location of this hotel is great. It's in the heart of downtown Palo Alto and around the corner from the Caltrain Station. There are numerous corporate shuttles that drop off here, and it's close to Stanford. The only reason to stay at this hotel is
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Hotel simply canceled my reservation that I placed at leading booking plattform ( the room was booked some four months in advance)! As a consequence, on arrival the hotel could not assign me a room. The hotel was fully booked. What was extremely embarrassing was the fact, that
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Review collected in partnership with this hotel
This is a fine enough hotel in a convenient location, however the building itself is unfortunately built on the cheaper side. There is no bathroom door (just a curtain) and the walls are very thin. I'm not typically a light sleeper but I was kept awake by a snoring guest in the
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Review collected in partnership with this hotel
Response from PaloAltoHotelKeen, General Manager at Hotel Keen
Responded Jan 24, 2019
Hello Dear Guest Thank you very much for your valuable feedback and we are sorry to hear your stay wasn't completely satisfying. If you have more information about this situation please contact us with more details, we would love to hear from you. Also we are working on renovations happening this year, we come you can come again and maybe give us another chance to give you an unforgettable experience. Best Regards,
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Stayed for 3 nights. Superb location in the heart of Palo Alto. Contemporary feel. Decent self service continental breakfast. However, 1) box sized small rooms - don’t go with more than a small suitcase! 2) water speed in the shower was bad. I complained on Day 1, but it wasn’t
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Tiny rooms --basically have to climb over a chair to get in and out of bed. No closet Toilet and bathroom separated by curtain. No workout room or relationship with outside gym Noisy from street and other rooms. View out window is of side of building. Would certainly
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Album Categories
All photosTravelerRoom & SuiteDining
Photo provided by managementHotel Keen
Guest Bathroom
bathroom door is a curtain
TV & entryway of room
Bed & work desk on the side
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123456
"There are no good rooms!"
"Free parking around the corner"
"Get the deluxe!"
"Stay off the first floor."
"Get a room facing south"
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1234567
PRICE RANGE
$138 - $602 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaPalo Alto
NUMBER OF ROOMS
42
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