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Garden Court Hotel

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322 Reviews from our TripAdvisor Community

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Showing 317: English reviews
Portland, Oregon
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW via mobile

If you are looking for a romantic, well run boutique hotel in the heart of Palo Alto, you can't do better than Garden Court hotel. I've stayed there many times on business travel and have always been impressed. Great location with walking to the best restaurants and shops.

Helpful?
Thank BridgetownTraveler
California
1 review
5 of 5 stars Reviewed 3 days ago NEW

My wife and I had several occasions to stay at the Garden Court hotel, including for our wedding night. We have visited Garden Court for several of our anniversaries. The service has been consistently excellent; the staff listens and is attentive to customer preferences, and goes the extra mile to make the experience special. Most recently a staff member --... More 

Helpful?
Thank mantoto
Washington DC, District of Columbia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I arrived to find that booking.com had only made one of the two reservations they had confirmed. The front desk could not have been more helpful sorting out the confusion of the reservations. They were lovely, patient and efficient and one room was upgraded to a suite and they quickly made a reservation for the second room and honored the... More 

Helpful?
Thank Travel161_13
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for your review! We sincerely apologize for the trouble with your booking but we're happy that we could make things right for you and everything was resolved so quickly and easily. We hope to see you again when your travels bring you to the Palo Alto area! Best, Jeffery P. General Manager More 

Marlow, United Kingdom
Level Contributor
419 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This boutique hotel is Perfectly located in central PA off Cowper and close to University. The rooms are excellent. Clean, very pleasant, well equipped rooms. Interesting breakfast - they lay out coffee and pastries on each level next to the lifts. Perfect for the business traveller although a wider selection would be better. Book early, because it's hard to get... More 

Helpful?
Thank tanagogo1
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you for your lovely review! We're happy to hear you enjoyed your stay with us. We look forward to seeing you again soon! Best, Jeffery P. General Manager More 

Munich, Germany
Level Contributor
301 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've been coming back to this hotel since the early 1990s and have never been disappointed. Great rooms, friendly service and very convenient location make this a welcome break from larger, anonymous hotels. Frequent visitors are remembered and the welcome is always sincere.

Helpful?
Thank David011158
Jeffery P, General Manager at Garden Court Hotel, responded to this review

David, thank you so much for your wonderful review. We sincerely appreciate your loyalty and we look forward to welcoming you back in the future! Best, Jeffery P. General Manager More 

Hong Kong, China
Level Contributor
80 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Beautiful boutique perched above the Il Fornaio restaurant. It's rooms are roomy with fresh high count cotton linen and all of the amenities. A continental breakfast is available near the elevator. And the location can't be beat. The only parking is valet and there is a big (and noisy) construction site across the street, but given the location and service,... More 

Helpful?
Thank James W
Jeffery P, General Manager at Garden Court Hotel, responded to this review

James, thank you so much for the wonderful review. We're so glad you enjoyed your stay with us, as well as our great rooms and amenities. We hope to see you again soon! Best, Jeffery P. General Manager More 

Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I have been coming back every year around July for more than 5 years. I must say that the GCH has remained consistently good throughout. Rooms are immaculate. Location is super convenient for walking around Palo Alto (beware the rooms facing Cowper as the garbage trucks come around 6 in the morning, but that's a small price for convenience). Staff... More 

Helpful?
Thank BFung S
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you for your wonderful review! We're happy to hear you always enjoy your stays with us. We do strive for consistency and sincerely appreciate your loyalty. We look forward to your next visit! Best, Jeffery P. General Manager More 

holland
Level Contributor
58 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Location is nice - directly next to the mainstreet. There is building going on directly opposite the hotel, make sure you have a room on the non-street side. Beds are great and room can be made very dark, so good when in jetlag-mode. Wifi good. No real breakfast, only (free) coffee and pastries on every floor - and a la... More 

Helpful?
Thank hedoniaHolland
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for your review of our boutique hotel! We're proud to be right in downtown Palo Alto, close to many sights and great local businesses. We're glad to hear you enjoyed our rooms and amenities. Please join us again soon! Best, Jeffery P. General Manager More 

Palo Alto, California
Level Contributor
26 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Location: Located on the edge of Palo Alto downtown, makes this hotel a great location for a base to walk around this charming city. Room: Very comfortable and it feels very homey. Furnished with high end amenities. Services: Something that they need to work on. When we arrived to the hotel to check in, no one was helping us and... More 

Helpful?
Thank Hang10CA
New York
Level Contributor
31 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed July 17, 2016

The reviews on here made this sound like a world-class boutique hotel. It's nicely kept and central but truly didn't offer anything special or memorable, and the desk staff often seemed bewildered by basic requests.

Helpful?
Thank artsfan
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper St, Palo Alto, CA 94301-1823
Location: United States > California > Palo Alto
Price Range: $248 - $791 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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