Garden Court Hotel
462 reviews
#5 of 27 Hotels in Palo Alto
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520 Cowper St, Palo Alto, CA 94301-1823
Update from hotel: This property is temporarily closed until 05/31/2021.
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$599
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About
#5 of 27 hotels in Palo Alto
Location
Cleanliness
Service
Value
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing!
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Full view
Property amenities
Parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Business Center with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Banquet room
Meeting rooms
Concierge
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Green
Location
Full view
100Great for walkers
Grade: 100 out of 100
93Restaurantswithin 0.3 miles
10Attractionswithin 0.3 miles
Contact
520 Cowper St, Palo Alto, CA 94301-1823
Getting there
Palo AltoCaltrain10 min
Rental CarsSee all Palo Alto rental cars
462Reviews3Q+A100Room tips
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This is my first time staying at the Garden Court, Hotel. I was pleasantly surprised by the quality of the rooms. They are very thoughtfully appointed, and the beds are super comfortable. Some of the rooms look out over a courtyard that is attached to an Italian restaurant. They have a little terraces and are quite charming. The check-in and checkout experience was great, and the staff are super friendly and Nice. The only reason I took off a star is because some of the rooms can be pretty loud depending on where they are located in the hotel. I first checked into a room that was near an exit staircase, and I heard people walking up and down the stairs and opening and closing the doors very clearly. I was moved into a different room on the same floor, and this was better, but I think I must have been near a service area because I could still hear the opening and closing doors and a lot of people walking around. I think this had to do with the fact that my rooms were on the second floor, where there are probably a lot of service areas. I wonder if noise would be an issue on the higher floors. Or maybe the hotel could fix their doors? I will definitely stay again at the Garden Court, except I might request a higher floor room. …
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Date of stay: February 2020Trip type: Traveled on business
1 Helpful vote
Helpful
Response from Brayton Gosling, General Manager at Garden Court Hotel
Responded Mar 3, 2020
Thank you for taking a moment to share about your recent stay with us at the property. I was glad to see that you enjoyed your overall experience and shared your kind words about the team. Our team strives to provide and exceptional level of service for our guests. I was disappointed to hear that you encountered some noise in the guestrooms that you were in and can certainly advise our team to add additional notes into your profile. We look forward to having you back at the property in the future!
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After being displaced from our home in the North Bay by a mandatory evacuation due to fires, we piled (dog too, of course!) into the car. We headed south not sure where to go or what to do and generally just feeling a bit dazed. When the kids were little, we lived in Palo Alto, so we decided to head that way and show them their old stomping grounds. They are teen agers now, with college on the horizen; a stroll around the Stanford University campus might be in order too. After a bit of research we decided to make a mini vacay out of what might have been a stressful time. With a quick phone call we were graciously accommodated by The Garden Court Hotel in downtown Palo Alto, very last minute and on one of their busiest nights. We were able to secure the last room they had available! When we arrived, we were warmly welcomed with lots of questions and concerns and the exchanging of stories and updates about the current state of the wildfires in Sonoma County. When we got to our room we found they had prepared a little dog area outfitted with a bed and bowls and paw wipes! We luxuriated at this lovely boutique hotel for two nights, enjoying the many restaurants and fun shops just steps away. If you are looking for an elegant yet cozy home away from home, where the staff are on point and warm, this little gem of a hotel is for you!…
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Date of stay: October 2019
Location
Service
Sleep Quality
Helpful
Fantastic location right in the middle of where you want to be in Palo Alto. Although the Hotel was undergoing renovations, they were extremely accommodating regarding being helpful at checkin and during our stay. The staff was pleasant and went out of their way to be gracious. Coffee is served everyday on each floor - when I went to get some at the end of the serving time for the day, a staff person who happened to be walking by noticed that the coffee was gone - asked my room number and brought up coffee himself immediately. Everyone we encountered asked if we were enjoying ourselves or needed anything- very nice. The room was extremely comfortable and the bathroom was great; we would look forward to another stay there again.
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Date of stay: September 2019Trip type: Traveled with family
Helpful
Response from explorer15, Director of Sales at Garden Court Hotel
Responded Oct 18, 2019
Dear kmiller123, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the location was perfect for your visit. We look forward to your next visit and providing you with another wonderful experience at The Garden Court Hotel. Sincerely, Connie Villeta Sales & Marketing Director
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Our family stayed here last month to attend a wedding. I generally do not stay at boutique hotels because the consistency of service is unpredictable. We decided to stay here because the hotel was the wedding venue and we had children who would need to go to sleep immediately after the festivities. We were very happy we decided to stay here. Despite the fact that the hotel was undergoing renovation which had the front entrance closed off, we did not find it to be an inconvenience. Because we were staying in a weekend, the parking in the adjacent city lot were free and there was always a person available at the temporary entrance to assist with luggage. The rooms are very well appointed and clean and each room seems to be unique. We had two rooms and the room arrangements were different from one another (a good thing). The hotel is not large. There is an Italian restaurant on the ground floor called Il Fornio which is affiliated with the hotel and food can be charged to the room. Each morning, a continental breakfast with coffee, tea and pastries is served in the elevator lobby of each floor as well as the main lobby. It is replenished regularly throughout the morning. The event area where the wedding reception was held was intimate which was just the right size for the wedding we attended. The event space opens into the hotel courtyard which gave guests plenty of room to move around. The hotel is located in downtown Palo Alto. Stanford University is close by but unless you have plenty of time, it is not in a reasonable walking distance if you are rushing to get to a campus office. I do not believe there are any hotels adjacent to the campus given its layout. I think downtown Palo Alto is as close as one can get. Overall, this is a very nice upscale boutique hotel and a very good venue for a small to medium sized wedding reception.…
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Date of stay: July 2019Trip type: Traveled with family
2 Helpful votes
Helpful
Response from explorer15, Front Office Manager at Garden Court Hotel
Responded Sep 9, 2019
Dear Vangogh88, Thank you for taking the time to share your feedback. We're delighted to hear that you had a great experience. Your feedback is valuable to us and we use this to continue and improve an exceptional guest experience. We are indeed, one of the closest hotels to Stanford University and can also assist you in transportation options if needed. We would love to have the opportunity to welcome you back during your next visit. Our front entrance has completed its update and will be open during your next stay. Sincerely, Phuong Thang Guest Services Manager
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Recently visited...this place is charming. It is clean , well appointed, and has a welcoming feel. It is expensive, but worth it. The room was large and the king bed comfortable. Thanks for the great stay!
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Date of stay: July 2019Trip type: Traveled on business
Helpful
Response from GardenCourtHotelPA, Front Office Manager at Garden Court Hotel
Responded Jul 25, 2019
Thank you so much for your wonderful review! We're so glad to hear you enjoyed your visit, and we look forward to seeing you again in the future!
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PRICE RANGE
$353 - $950 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garden court palo alto, hotel garden court
LOCATION
United StatesCaliforniaPalo Alto
NUMBER OF ROOMS
62
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Claim Your Listing Frequently Asked Questions about Garden Court Hotel
Which popular attractions are close to Garden Court Hotel?
Nearby attractions include The Stanford Theatre (0.3 miles), Downtown Palo Alto Farmer's Market (0.1 miles), and The Wine Room Palo Alto (0.3 miles).
What are some of the property amenities at Garden Court Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at Garden Court Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Garden Court Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
What are some restaurants close to Garden Court Hotel?
Conveniently located restaurants include Oren's Hummus, Tamarine Restaurant, and Palo Alto Creamery Fountain & Grill.
Are there opportunities to exercise at Garden Court Hotel?
Yes, guests have access to a fitness center during their stay.
Does Garden Court Hotel have an airport shuttle?
Yes, Garden Court Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Garden Court Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Palo Alto.
Are any cleaning services offered at Garden Court Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Garden Court Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.