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Garden Court Hotel

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342 Reviews from our TripAdvisor Community

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Showing 337: English reviews
New York City, New York
Reviewed 5 days ago NEW

Phone in room looks like is from the 1980s and doesn't work, so can't call front desk. Asked to have this fixed, but it hasn't been done. Asked to have a wake-up call, but they said they tried but the voice went straight to voice mail, so never received the wake-up call. Wireless internet is very slow. No bath tub.

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Thank NYCer88
Aurora, Ohio
Reviewed 1 week ago NEWvia mobile

OK, we're finicky..... we need to consume coffee in our home or room before facing the day. The Lobby coffee was excellent, but we were fortunate that our room was only a few steps away and not at the other end of the building. This IS the place to stay in Palo Alto, but if they had coffee machines to...

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Thank Chandler E
Reviewed 2 weeks ago

Stayed here for a week after not having been here for a few years. Consistently good. Friendly and responsive. Also definitely the most convenient. Would ask for high floor larger room if possible. Close to Il Fornaio Restaurant downstairs and of course Palo Alto very well serviced by Uber..

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Thank Dillon H
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Dillon, thank you so much for the review, and we're happy to hear your most recent visit was enjoyable! We look forward to welcoming you back in the future. Best, Jeffery P. General Manager

Dublin, Dublin, Ireland
Reviewed 2 weeks ago

Most Palo Alto hotels are a bit of a disaster, being either worn out or tiny, so Garden Court was a really nice contrast to most of city hotels. Located in the city centre, basically right on the University Av. I got a very spacious room with a court view. Great cleaning and housekeeping, fresh fruit in the room daily...

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Thank R1570EFVik
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the review and we are glad you enjoyed your stay with us! We appreciate the feedback and are always working our hardest to give our guests the best possible experience. We hope you'll visit us again! Warmly, Jeffery P. General Manager

San Jose, California
Reviewed 3 weeks ago

From the second we arrived at the hotel the staff was very helpful and friendly. They told us where to park and helped us with our luggage. The front desk staff was unbelievable on how they accommodated us. They were very friendly, professional and treated us like we were VIPs'. They made our 4 year anniversary feel like it was...

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Thank jpirotta83
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the wonderful review! We're happy to hear you enjoyed your stay with us and that our staff took such good care of you. We hope you'll visit us again soon! Warmly, Jeffery P. General Manager

South Puget Sound
Reviewed November 2, 2016

This was our first visit to Palo Alto and were booked into the hotel by the film festival we were at. We added two days to our stay and are glad we did. The Garden Court is well-located, close to restaurants and Stanford U where our film was screening. The room we were in was very quiet and comfortable, the...

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Thank CathyLen
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Cathy, thank you for that wonderful review! We're glad you enjoyed your stay with us and look forward to seeing you again soon. Warmly, Jeffery P. General Manager

Reviewed November 1, 2016

We checked in about 5:30 PM. The gentleman was very nice and accommodating. They remembered my wife had stayed there a year ago one night and welcomed us back. Offered us the frequent travelers rate. Our room on the 4th floor facing the court yard was lovely and comfortable. Bedding was very nice and all was exceptionally clean. We went...

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Thank Scott P
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Scott, thank you so much for the review! We're so glad you had such a good stay with us. We look forward to seeing you again on a future visit! Best wishes, Jeffery P. General Manager

Switzerland
Reviewed October 22, 2016

Came here for a business meeting and the hotel was excellent. Welcoming staff at reception and an excellent room. service good all round and food for our meeting was very good and the location perfect. Would recommend and use again.

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Thank LDGK90
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Liz, thank you so much for your review! We're so glad you enjoyed your event with us and we hope you'll consider staying with us in the future. We look forward to seeing you again! Best wishes, Jeffery P. General Manager

Reviewed October 15, 2016 via mobile

Wonderful. Quiet, professional, thoughtful service and excellent amenities throughout. Perfect location. Spacious rooms. Excellent services, discreet help, nice lobby and quality breakfast served every morning just by your room. Highly recommend.

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Thank SMOKEALERT
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you so much for the great review! We hope you'll join us again when you are in the area. Best wishes, Jeffery P. General Manager

Los Angeles, California
Reviewed October 10, 2016

I stayed at the Garden Court for the first time in June for a total of 3 nights and I have to say this is a hidden gem in the heart of downtown Palo Alto. A few colleagues of mine had highly recommended this hotel and I can finally see why: attention to detail and customer service that can only...

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Thank VGT3
Jeffery P, General Manager at Garden Court Hotel, responded to this review

Thank you for the lovely review! We're very pleased that you enjoyed your stay with us. We pride ourselves on attention to detail and guest service. We look forward to your next visit with us! Warmly, Jeffery P. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Center with Internet Access
  • Conference Facilities
  • Airport Transportation
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
Garden Court Hotel and Event Venue rated in 2014 - Four Stars by Forbes Travel Guide. Located in downtown Palo Alto's tree lined streets this luxury boutique hotel offers 62 guestrooms and suites. Ideal for business travelers, meetings in Silicon Valley, leisure guests exploring the area and brides looking for a romantic wedding. With contemporary chic design, charm, luxurious amenities, attention to detail, spectacular location and privacy this ultimate urban retreat is amazing! ... more   less 

Additional Information about Garden Court Hotel

Address: 520 Cowper St, Palo Alto, CA 94301-1823
Location: United States > California > Palo Alto
Price Range: $203 - $928 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Garden Court Hotel 4*
Number of rooms: 62
Reservation Options:
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Also Known As:
Garden Court Palo Alto
Hotel Garden Court
Hotel Style:
#1 Business Hotel in Palo Alto
#1 Romantic Hotel in Palo Alto
#2 Luxury Hotel in Palo Alto
#4 Family Hotel in Palo Alto
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Questions & Answers

Here's what travelers have asked, with answers from Garden Court Hotel staff and other travelers.
3 questions
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Truckee, California
9 months ago
over a year ago
Palo Alto, California
5 months ago

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Questions? Get answers from Garden Court Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try to get a room with a courtyard view”
 of 5 bubbles R1570EFVik, 2 weeks ago | Read review
“Very clean and very up to date with the amenities!”
 of 5 bubbles jpirotta83, 3 weeks ago | Read review
“If a bathtub is important to you make sure to ask for one.”
 of 5 bubbles CathyLen, Nov 2, 2016 | Read review
“Great rooms overlooking the courtyard with balconies”
 of 5 bubbles LDGK90, Oct 22, 2016 | Read review
“Higher floor facing courtyard with a balcony”
 of 5 bubbles NinjaTourist, Oct 2, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
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