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El Prado Hotel

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520 Cowper St, Palo Alto, CA 94301-1823
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Garden Court Hotel
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Traveler (136)
360
Panoramas (18)
Room & Suite (439)

About

#5 of 27 hotels in Palo Alto
Location
Cleanliness
Service
Value
Set in the heart of downtown Palo Alto, CA, among a blend of enchanting residential neighborhoods and top technology creators, el PRADO is a 62-room boutique hotel welcoming travelers to Silicon Valley. el PRADO is set among a lush, botanical atmosphere inspired by Spanish courtyards and open-air living, providing guests with a warm and tranquil respite along their journey. A vibrant destination that serves as an oasis for both visitors and the local community alike, el PRADO will feature a cozy courtyard lounge area, intimate tapas bar and lounge, and breakfast eatery situated adjacent to a two-floor solarium. The hotel also offers 6,000 square feet of indoor/outdoor meeting and event space that inspires innovative conversations and curates one-of-a-kind experiences.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Children's television networks
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Free public parking nearby
Valet parking
Paid private parking on-site
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast in the room
Complimentary tea
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Car hire
Business Center with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Newspaper
Outdoor fireplace
Outdoor furniture
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Shoeshine
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Room features
Blackout curtains
Bathrobes
Air conditioning
Desk
Housekeeping
Minibar
Cable / satellite TV
Walk-in shower
Interconnected rooms available
Private balcony
Room service
Safe
Telephone
Wardrobe / closet
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Quaint
Centrally Located
Languages Spoken
English, Spanish
462Reviews3Q+A100Room tips
Traveler rating
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Popular mentions
xfest wrote a review Feb 2020
Hong Kong, China
This is my first time staying at the Garden Court, Hotel. I was pleasantly surprised by the quality of the rooms. They are very thoughtfully appointed, and the beds are super comfortable. Some of the rooms look out over a courtyard that is attached to an Italian restaurant. They have a little terraces and are quite charming. The check-in and checkout experience was great, and the staff are super friendly and Nice. The only reason I took off a star is because some of the rooms can be pretty loud depending on where they are located in the hotel. I first checked into a room that was near an exit staircase, and I heard people walking up and down the stairs and opening and closing the doors very clearly. I was moved into a different room on the same floor, and this was better, but I think I must have been near a service area because I could still hear the opening and closing doors and a lot of people walking around. I think this had to do with the fact that my rooms were on the second floor, where there are probably a lot of service areas. I wonder if noise would be an issue on the higher floors. Or maybe the hotel could fix their doors? I will definitely stay again at the Garden Court, except I might request a higher floor room.
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Date of stay: February 2020Trip type: Traveled on business
3 Helpful votes
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Response from Brayton Gosling, General Manager at El Prado Hotel
Responded Mar 3, 2020
Thank you for taking a moment to share about your recent stay with us at the property. I was glad to see that you enjoyed your overall experience and shared your kind words about the team. Our team strives to provide and exceptional level of service for our guests. I was disappointed to hear that you encountered some noise in the guestrooms that you were in and can certainly advise our team to add additional notes into your profile. We look forward to having you back at the property in the future!
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bekkaluna wrote a review Nov 2019
Sebastopol, California
After being displaced from our home in the North Bay by a mandatory evacuation due to fires, we piled (dog too, of course!) into the car. We headed south not sure where to go or what to do and generally just feeling a bit dazed. When the kids were little, we lived in Palo Alto, so we decided to head that way and show them their old stomping grounds. They are teen agers now, with college on the horizen; a stroll around the Stanford University campus might be in order too. After a bit of research we decided to make a mini vacay out of what might have been a stressful time. With a quick phone call we were graciously accommodated by The Garden Court Hotel in downtown Palo Alto, very last minute and on one of their busiest nights. We were able to secure the last room they had available! When we arrived, we were warmly welcomed with lots of questions and concerns and the exchanging of stories and updates about the current state of the wildfires in Sonoma County. When we got to our room we found they had prepared a little dog area outfitted with a bed and bowls and paw wipes! We luxuriated at this lovely boutique hotel for two nights, enjoying the many restaurants and fun shops just steps away. If you are looking for an elegant yet cozy home away from home, where the staff are on point and warm, this little gem of a hotel is for you!
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Date of stay: October 2019
Location
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kmiller123 wrote a review Oct 2019
Warren, Ohio
Fantastic location right in the middle of where you want to be in Palo Alto. Although the Hotel was undergoing renovations, they were extremely accommodating regarding being helpful at checkin and during our stay. The staff was pleasant and went out of their way to be gracious. Coffee is served everyday on each floor - when I went to get some at the end of the serving time for the day, a staff person who happened to be walking by noticed that the coffee was gone - asked my room number and brought up coffee himself immediately. Everyone we encountered asked if we were enjoying ourselves or needed anything- very nice. The room was extremely comfortable and the bathroom was great; we would look forward to another stay there again.
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Date of stay: September 2019Trip type: Traveled with family
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Response from explorer15, Director of Sales at El Prado Hotel
Responded Oct 18, 2019
Dear kmiller123, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and the location was perfect for your visit. We look forward to your next visit and providing you with another wonderful experience at The Garden Court Hotel. Sincerely, Connie Villeta Sales & Marketing Director
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vangogh88 wrote a review Aug 2019
Our family stayed here last month to attend a wedding. I generally do not stay at boutique hotels because the consistency of service is unpredictable. We decided to stay here because the hotel was the wedding venue and we had children who would need to go to sleep immediately after the festivities. We were very happy we decided to stay here. Despite the fact that the hotel was undergoing renovation which had the front entrance closed off, we did not find it to be an inconvenience. Because we were staying in a weekend, the parking in the adjacent city lot were free and there was always a person available at the temporary entrance to assist with luggage. The rooms are very well appointed and clean and each room seems to be unique. We had two rooms and the room arrangements were different from one another (a good thing). The hotel is not large. There is an Italian restaurant on the ground floor called Il Fornio which is affiliated with the hotel and food can be charged to the room. Each morning, a continental breakfast with coffee, tea and pastries is served in the elevator lobby of each floor as well as the main lobby. It is replenished regularly throughout the morning. The event area where the wedding reception was held was intimate which was just the right size for the wedding we attended. The event space opens into the hotel courtyard which gave guests plenty of room to move around. The hotel is located in downtown Palo Alto. Stanford University is close by but unless you have plenty of time, it is not in a reasonable walking distance if you are rushing to get to a campus office. I do not believe there are any hotels adjacent to the campus given its layout. I think downtown Palo Alto is as close as one can get. Overall, this is a very nice upscale boutique hotel and a very good venue for a small to medium sized wedding reception.
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Date of stay: July 2019Trip type: Traveled with family
2 Helpful votes
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Response from explorer15, Front Office Manager at El Prado Hotel
Responded Sep 9, 2019
Dear Vangogh88, Thank you for taking the time to share your feedback. We're delighted to hear that you had a great experience. Your feedback is valuable to us and we use this to continue and improve an exceptional guest experience. We are indeed, one of the closest hotels to Stanford University and can also assist you in transportation options if needed. We would love to have the opportunity to welcome you back during your next visit. Our front entrance has completed its update and will be open during your next stay. Sincerely, Phuong Thang Guest Services Manager
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heavytraveler2017 wrote a review Jul 2019
Minneapolis, Minnesota
Recently visited...this place is charming. It is clean , well appointed, and has a welcoming feel. It is expensive, but worth it. The room was large and the king bed comfortable. Thanks for the great stay!
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Date of stay: July 2019Trip type: Traveled on business
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Response from GardenCourtHotelPA, Front Office Manager at El Prado Hotel
Responded Jul 25, 2019
Thank you so much for your wonderful review! We're so glad to hear you enjoyed your visit, and we look forward to seeing you again in the future!
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PRICE RANGE
$353 - $950 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
garden court palo alto, hotel garden court
FORMERLY KNOWN AS
Garden Court Hotel
LOCATION
United StatesCaliforniaPalo Alto
NUMBER OF ROOMS
62
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Frequently Asked Questions about El Prado Hotel
Which popular attractions are close to El Prado Hotel?
Nearby attractions include The Stanford Theatre (0.3 miles), Downtown Palo Alto Farmer's Market (0.1 miles), and The Wine Room Palo Alto (0.3 miles).
What are some of the property amenities at El Prado Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
Which room amenities are available at El Prado Hotel?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at El Prado Hotel?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at El Prado Hotel?
Yes, free public parking nearby, paid private parking on-site, and secured parking are available to guests.
What are some restaurants close to El Prado Hotel?
Conveniently located restaurants include Oren's Hummus, Tamarine Restaurant, and Palo Alto Creamery Fountain & Grill.
Are there opportunities to exercise at El Prado Hotel?
Yes, guests have access to a fitness center during their stay.
Does El Prado Hotel have an airport shuttle?
Yes, El Prado Hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is El Prado Hotel located near the city center?
Yes, it is 0.2 miles away from the center of Palo Alto.
Are any cleaning services offered at El Prado Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at El Prado Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.