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Holiday Inn Palmdale

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Holiday Inn Palmdale
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214 Reviews from our TripAdvisor Community

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Showing 209: English reviews
Houston, Texas
Level Contributor
10 reviews
8 hotel reviews
5 of 5 stars Reviewed 1 week ago

Stayed here for 1 night on business. During my stay, the front desk agents were extremely friendly and helpful. Also, the room was nicely decorated, spacious, quiet and clean. Fortunately, my corporate travel agent booked me a rate which included free dinner, alcoholic drink, and breakfast buffet. The food and service at the hotel's restaurant (Fifth Street Bistro) was top... More 

Helpful?
Thank James9876332
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Hi James9876332, Thank you for such a detailed review! It is great that you were able to enjoy the packaged amenities that came with your room. I was pleased to hear you enjoyed it was well as the team. We strive to make this your home away from home and it sounds like we did that for you. I am... More 

palm desert, ca
Level Contributor
166 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed July 12, 2016

this was work. last year we were in the bates hotel across the street. elvis and michael were great (even remembered my name. breakfast isnt worth 12 bucks though but we had it paid. good rooms friendly staff.....perfect weekend

Helpful?
Thank sgtwrench
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear sgtwrench, We are so pleased to see that you enjoyed your stay with us while you were out here. We were so excited to see that we gave you a better experience than last year.Thank you so much for the awesome rating and review, I will definitely be sharing this with our team. We look forward to being able... More 

Fort Worth, Texas
Level Contributor
66 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed June 29, 2016

It has a nice big restaurant. Breakfast is not included when you book your room. You have to pay separate. It is closed to the Antelope Valley Mall and variety of restaurants. Swimming pool is a plus. It has all the necessities we needed. Though our 2 queen bed room is quite small and the bathroom is very narrow, the... More 

Helpful?
Thank csoriaso
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear csoriaso, Thank you for staying with us. We appreciate your feedback and was pleased to see you enjoyed the amenities. I am truly sorry for the challenges you experienced in the room. We truly appreciate the 4 star review . Thank you again and we look forward to your next visit with us. Thank you, Candice Ratzenburg General Manager More 

1 review
4 of 5 stars Reviewed June 24, 2016 via mobile

The hotel itself gets a 3 but the staff gets a 5 so our average score was 4. Several outlets didn't work and it was a problem finding electricity for our CPAP machines. I had to pull out the bed to find an outlet that worked. There were several weird, large, lumps under the carpet in the room and the... More 

Helpful?
Thank Richard A
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Richard, Thank you for your detailed review. It warms my heart to see my team was able to exceed your expectations and most importantly Karina and Jennifer as breakfast is the most important meal of the day. We always appreciate guest feedback and always strive to improve our hotel with that being said, I have some great news! Our... More 

Tehachapi, California
1 review
5 of 5 stars Reviewed June 16, 2016

The room had everything I needed. Fridge with a small freezer, comfortable bed, a bathroom with toiletries. Then there is the dining area/bar. Kim and Elena were like visiting old friends. Cool people. The perfect end to a rough day.

Helpful?
Thank Smurphdogg
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Smurphdogg, Were glad to hear that you enjoyed your stay with us and happy to hear Kim and Eleana made you feel at home. Hope to see you again soon. Thank you, Candice Ratzenburg General Manager More 

Phoenix, Arizona
Level Contributor
164 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 125 helpful votes
3 of 5 stars Reviewed June 15, 2016

Week long stay. Parking can be crowded, but I was always able to find a spot. Easy on/off the 14 Hwy. Check in was *meh*. I was given a room that had previously been a smoking room and had to move. Second room was much better. It looked over the pool and was quiet. Rooms have been updated in the... More 

Helpful?
Thank Sonoran_Skies
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Sonoran_Skies Thank you so much for your week long recent visit. We appreciate your detailed review and very sorry for the challenging time you faced at our property. We are currently in the process going through a property renovation by the end of the year to help solve the electrical outlet challenge. They will now be on the the... More 

Ashland, Oregon
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
3 of 5 stars Reviewed June 14, 2016

Rooms were fine. We were told there was a restaurant for breakfast and the buffet was included in the room cost. Upon going for breakfast we were told we could order of the menu but only $3.00 would be taken off the price in lieu of the buffet. I am not fond of buffets so I opted for ordering of... More 

Helpful?
Thank mps7777777
IHGService, Guest Relations Manager at Holiday Inn Palmdale, responded to this review

Dear mps7777777, Thank you for your stay and for leaving a review about our hotel on TripAdvisor. Your feedback is extremely important as this will help us to achieve our mission to provide the perfect guest experience. It is good to hear that you found our rooms to your liking. However, we would like to apologize if you did not... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 13, 2016 via mobile

Everyone was extremely nice super friendly rooms were nice and clean, well worth the stay pool was nice. Overall 5 star none the less. Parking was free lobby employees were great anytime I seen an employees they always made sure I was taken care of ... great place

Helpful?
Thank kruelas
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Kruelas, Thank you very much for your kind remarks regarding your recent visit with us. We pride ourselves friendly and helpful service, it brings great joy to know of your great experience. We look forward to welcoming you back to the hotel during your next visit to Palmdale. Warm regards, Candice Ratzenburg General Manager More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 11, 2016 via mobile

Had a very pleasant time during my stay here at the Holiday inn located in palmdale. An employee by the name of Armando,who was very helpful. helped with all of my needs while I stayed here at the Holiday inn.

Helpful?
1 Thank Jeremiah D
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Jeremiah, Thank you for letting us know about your recent stay with us. We are thrilled you had a good time and Armando was helpful. We do hope to see you again soon!! Thank you, Candice Ratzenburg General Manager More 

1 review
5 of 5 stars Reviewed June 11, 2016 via mobile

Armando was amazing. Coffee was ALWAYS available and that is of paramount importance to a group like this! The donuts were an AWESOME touch. Nothing like a sugar rush to keep one focused. Armando made sure that needs were met before they were missed! He was gracious and respectful. Thanks for the great service!

Helpful?
Thank Morgan J
Candice R, General Manager at Holiday Inn Palmdale, responded to this review

Dear Morgan J, Thank you for writing such a spectacular review. We are thrilled you experienced a amazing event with us. It pleases me to see that Armando was able to make this event great. We hope to see you again soon! Thank you, Candice Ratzenburg General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Center with Internet Access
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Your ideal choice for the Antelope Valley!Welcome to the Holiday Inn Palmdale/Lancaster, a 2008 Torchbearer and Brand Excellence Award winner. Nestled off Interstate 14, Holiday Inn of Palmdale/Lancaster offers quick access to all desert attractions and the Lancaster National Soccer Center! We welcome your sports teams! Whether traveling on business or leisure, our 149 non-smoking rooms are designed to offer ultimate comfort and convenience.Our beautiful 5-story, full-service hotel is equipped with the modern amenities that savvy travelers desire including a restaurant, cocktail lounge, meeting rooms and more. Our guests can relax in our heated outdoor pool, whirlpool or engage in an exhilarating workout in the fitness center. Our on-site restaurant offers verity of menu items, or enjoy a cocktail from the lounge. The Holiday Inn of Palmdale/Lancaster offers complimentary wireless Internet access throughout the hotel.We are located in Palmdale, CA, and just minutes away from major companies such as Lockheed Martin, Boeing, Northrop Grumman, NASA, Bae Systems, and more! Give us the opportunity to serve you and you ll quickly find that we are your home away from home.The Holiday Inn of Palmdale/Lancaster offers over 2800 square feet of flexible meeting space with access to all of your equipment needs. Our event coordinators are eager to help you plan the perfect function. Our staff will provide you ... more   less 

Additional Information about Holiday Inn Palmdale

Address: 38630 5th St W, Palmdale, CA 93551-4208
Location: United States > California > Palmdale
Price Range: $83 - $136 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Palmdale 3*
Number of rooms: 148
Reservation Options:
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Also Known As:
Holiday Inn Palmdale Hotel Palmdale
Palmdale Holiday Inn
Hotel Style:
#2 Business Hotel in Palmdale
#4 Family Hotel in Palmdale
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