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Embassy Suites by Hilton Palmdale

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527 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Palmdale
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Showing 524: English reviews
Fort Worth, Texas
Level Contributor
59 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We visit Palmdale once a year, and our usual choice had declined somewhat, so this year we stayed at the new Embassy Suites and were very pleased. We had a corner room, 725, and it was clean, comfortable, and quiet. It overlooks the highway and a go-cart track, but we could not hear a thing. Breakfast was great each morning,... More 

Helpful?
Thank KBC94
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear KBC94: Thank you so much for taking the time to write a review for our hotel here on TripAdvisor. I am so glad to see you enjoyed your stay and that our staff provided you with amazing service. I will be sure to show this review to my front desk staff so we can better train them and make... More 

Roseville, California
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I have used this hotel before with outstanding results but this time they had a wedding and was not prepared to handle their guests and a wedding dinner. The evening reception was moved to a small area without enough tidbits or chairs. Line for drinks went down the hallway.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Janice M
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Janice M: We would like to apologize for the experience you had on your last stay. We do not have these events often, and I understand the inconvenience it must have caused all of our guests, you included. I will show this review to my fellow management staff so we can devise a plan to help better our valued... More 

Birmingham, Alabama
Level Contributor
26 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My husband spent a week in the area on business. I tagged along to visit family and friends. Breakfast was outstanding every morning! Juan always greeted us warmly, cooked our food perfectly, and had our orders memorized by the end of the week. He and his team did an amazing job. Ana (in housekeeping) greeted me in the hall each... More 

Helpful?
Thank mommy0725
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear mommy0725: First and foremost, Thank you so much for taking the time out to write an outstanding review for our hotel! You and your family are always welcomed here, and we definitely look forward to being able to accommodate you in the future. I will share your review with the rest of our team, especially those mentioned. Thank you... More 

Fort Worth, United States
2 reviews
5 of 5 stars Reviewed 4 weeks ago

This is the best hotel in Palmdale, CA. If you are traveling to Palmdale you want to stay here. AND - you will not believe how awesome their breakfast is! Also - they have a world class chef so if you need to host a private dinner ask to meet with him. You absolutely won't believe how wonderful your meal... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Susan T
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Susan T: It was such a pleasure reading your review!! I will most definitely be sharing this with our entire staff and praising our head Chef for doing such an amazing job! We look forward to seeing you hopefully in the near future. Thank you so much for the awesome review! We hope you have an amazing day! More 

Clovis, California
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I had Great time there but all the employees are great but just One thing the front desk personal and manager needs a lil work on customer service. I've been going there for quite some time now and had issues with the front desk personal and manager saying there were gonna fix the issue but never have so I don't... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Falepoi S
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Falepoi S: Thank you for your patience in regards to issues not yet being fixed. We would love to talk about this with you. Please feel free to contact me directly, the front office manager, and we can talk about the issue in person. Thank you for your time, we hope you have a wonderful day. More 

Palmdale, United States
1 review
3 of 5 stars Reviewed 4 weeks ago

As Hilton Gold members, we are traditionally met with a warm welcome and at least two bottles of water, but we didn't even get a smile. On this occasion, we asked for an additional key at check-in. The desk associated programmed an additional key, which resulted in the deprogramming of the two she had already given us. When we asked... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Heather D
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Heather D: First and foremost, I would like to apologize for the horrible experience you had while staying here at the Embassy Suites by Hilton Palmdale. Please know, this is not up to our standards and I will be sharing these comments with each department manager so that we can train them better in their areas of work. We... More 

Ripon, United States
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is our third stay at this location. We always look forward to our stay here, they not only have great employees and clean, roomy rooms that accommodate our family of 6. But, they have one of the best breakfast set-ups and Manager's Reception every time and it is honestly what I look forward to the most. This mom loves... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Yvette L
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Yvette L: Thank you for taking the time to write a review concerning your last stay here at the Embassy Suites by Hilton-Palmdale. It is such a pleasure to see that you enjoy your time with us! We definitely look forward to seeing you soon hopefully. Thank you again for the outstanding review! Have an amazing day! More 

Terra Bella, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

This hotel is my favorite in the Antelope Valley. It is always exceedingly clean and the staff are helpful and friendly. The breakfast is the best complimentary breakfast you will ever find. There are many different options available and a chef stands ready to make omelettes or eggs to order. The tables are cleared and cleaned quickly by some very... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Sandra M
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Sandra M: We would love to thank you for writing such a wonderful review for our hotel here on TripAdvisor, it was such a pleasure to read. I will be sure to show this review to our breakfast staff and commend them on such an amazing job. Thank you again for the outstanding review. We look forward to being... More 

Salinas
2 reviews
4 of 5 stars Reviewed 4 weeks ago

I loved the breakfast. The cook was wonderful and friendly. The food was amazing that he cooked. I would have liked a little more variety other than just an omelette like maybe pancakes made or waffles.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 827tabithaa
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear 827tabithaa: Thank you so much for reviewing our hotel here on TripAdvisor. I am glad to see you were able to enjoy our breakfast, I will definitely let my Food and Beverage Director know about your recommendation. Thank you again for the review, have an amazing day! More 

Kennesaw, United States
1 review
5 of 5 stars Reviewed 4 weeks ago

The hotel is new and very updated and clean. The staff is very attentive and helpful. The Free breakfast and evening reception is definitely a plus. It's in a great location near shopping and restaurants. It has very easy access to main interstates.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Janet C
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Janet C: Thank you so much for taking the time out of your day to write a review for our hotel here on TripAdvisor. I am so glad to see you were able to enjoy the amenities that come with your stay. We look forward to having the pleasure of accommodating you, hopefully in the near future. Have an... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A proud member of the Hilton Worldwide family, the Embassy Suites Palmdale is an excellent choice whether traveling for business or pleasure. For your dining enjoyment, we offer a complimentary, made-to-order breakfast and a nightly evening reception, as well as a full-service restaurant, Fourteen, for enhanced dinner options. Enjoy a drink at the bar, take a dip in the pool, take care of business in the business center and get your sweat on in the fitness center while you're here. We are excited to be ranked #1 on Trip Advisor, and have received a Trip Advisor Certificate of Excellence Award in 2012, 2013 and 2014. Our HHonors members return time and time again for a continued excellence in guest experience. Located 45 miles from Los Angeles, near Edwards Air Force base, and in close proximity to offices and project sites for Boeing, Northrop Grumman, and Lockheed Martin, you will enjoy easy access to shopping, golf and work during your stay at Embassy Suites Palmdale in the Antelope Valley. ... more   less 

Additional Information about Embassy Suites by Hilton Palmdale

Address: 39375 5th St W, Palmdale, CA 93551-3886
Location: United States > California > Palmdale
Price Range: $136 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Palmdale 3.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Priceline, Hotwire, Hotels.com, Odigeo and Travelocity so you can book your Embassy Suites by Hilton Palmdale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Palmdale Hotel Palmdale
Hotel Style:
#2 Family Hotel in Palmdale
#3 Business Hotel in Palmdale
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