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Embassy Suites by Hilton Palmdale

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Embassy Suites by Hilton Palmdale
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527 Reviews from our TripAdvisor Community

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Showing 524: English reviews
Richmond, Virginia
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed at this location for a total of 5 weeks in the last year, the last time being 2 straight weeks. Everything about this location exceeded my expectations. The rooms where clean and spacious, the staff couldn't have been more friendly, helpful or accommodating. The Food at Fourteen lounge was fantastic. ( little pricey) but quality was very high. The... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank williambM5213OT
Palmdale, United States
5 of 5 stars Reviewed 2 days ago NEW

Evening reception and breakfast was very nice the food and drink options were stellar and I was very pleased. Room was clean and spacious. The beds were very comfortable. Staff were friendly, responsive and helpful.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Kawena C
Oxnard, California
Level Contributor
61 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Wonderful hotel in Palmdale, CA. Our room was clean and well appointed. The air conditioner worked great! The staff was so helpful. We had water in for floor from the frig. We called the desk and someone came right up. Discovered the problem, fixed it and asked if there was anything else he could do for us before he left.... More 

Helpful?
Thank Kathy H
Miramar Beach, Florida
2 reviews
5 of 5 stars Reviewed 3 days ago NEW

I have to provide feedback on several hotel employees who went well above and beyond during my two week stay: -Joseph (Bartender): Joseph was an absolute pleasure to deal with during my two weeks there at the Embassy suites. His professionalism and genuine personality shined through in every aspect of his interactions with the customers that approached the bar. Joseph... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Brewsteve
1 review
5 of 5 stars Reviewed 1 week ago

I just needed to take a break from driving so i stayed at the Embassy Suites in Palmdale and so glad I did The rooms were clean and the staff was great the food was the best I have had But the one i will never forget was the bartender Dana she was great she was funny and the best... More 

Helpful?
Thank Cindy Lou S
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Cindy Lou S: Thank you so much for taking the time to write such an awesome review ! It is such a pleasure to see you enjoyed your stay with us and to see that Dana had such an awesome impact on you! I will most definitely share this review with her manager. We look forward to being able... More 

palmdale, United States
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Very disappointed in the cleanliness of this hotel. Dirty pool, hallways, elevator and walls. No movies to rent. I was told hotel was for "business". Poorly trained staff. The property is so beautiful but dirty, rude staff.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Diane D
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Diane D: Thank you for taking the time to write a review for our hotel here on TripAdvisor. We do apologize for the experience you had while staying with us. Please know I will share this review in our Managers Meeting so we can discuss resolving these issues immediately. Thank you again for your review, we hope you have... More 

NO. LAS VEGAS, United States
1 review
2 of 5 stars Reviewed 2 weeks ago

the room was disgusting the rugs through out the hotel were just nasty the elevator stain spots every where the shower had black mold in it the hallways omg disgusting it looked like the rugs have not been cleaned in several years and the janitor stayed at the front desk for several hours instead of shampooing the rugs.WOW

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Debra C
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Debra C: Please accept our sincerest apologies for the experience you had while staying with us. Please know I will be sharing this review immediately with our Director of Housekeeping along with our Director of Engineering so we can fix this issue. We hope you will give our hotel another opportunity to WOW you in the future and to... More 

San Diego, California
1 review
2 of 5 stars Reviewed 2 weeks ago

If you can spend an extra hour or so in the car I highly suggest you stay at the embassy suites in Glendale....so much nicer! Although the rooms were comfortable they were overall not as clean, that goes for the entire hotel. The carpets in the elevators are stained, we found strange splatters of something on the ceiling. Not to... More 

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank 584jeannettec
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear 584jeannettec: Please accept our sincerest apologies for the experience you had while visiting our Palmdale Embassy Suites. I will be sharing this review with our Housekeeping Manager so we can devise a plan to better the experience of our valued guests such as yourself. We hope you will give us another chance and allow us the pleasure of accommodating... More 

Level Contributor
41 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 2 weeks ago

When my in-laws decided to re-marry, they wanted a small but, elegant place to take their new vows. We looked all around the valley and most wedding venues were running upwards of $6.000+ for a small wedding (i.e., around 40). This hotel was VERY EASY GOING and accommodated every wish my mother-in-law had down to a small room to actually... More 

Helpful?
Thank Savvy T
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Savvy T: Thank you for taking the time out to write a review for our Embassy Suites by Hilton Palmdale! I will share your review with our Sales & Catering staff, in which case I know they will be pleased to read. We are so glad to see you all enjoyed your time with us and we were able... More 

Henderson, United States
2 reviews
5 of 5 stars Reviewed 2 weeks ago

This Embassy Suites is the newest and nicest ones we have ever stayed in. It is upscale, spacious, and clean. They have "Voss" water available in each suite. The bathroom was very spacious. We always book this particular hotel when in Palmdale, CA to visit family and friends.

Review collected in partnership with Embassy Suites Hotels

Helpful?
Thank Jannette H
CKady, Front Office Manager at Embassy Suites by Hilton Palmdale, responded to this review

Dear Jannette H: It was such a pleasure to read your positive review for our hotel, thank you so much for taking the time to rate us! We are so pleased to see you enjoyed your stay with us and we definitely look forward to being able to accommodate you in the near future. Thank you again for the awesome... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Breakfast
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
A proud member of the Hilton Worldwide family, the Embassy Suites Palmdale is an excellent choice whether traveling for business or pleasure. For your dining enjoyment, we offer a complimentary, made-to-order breakfast and a nightly evening reception, as well as a full-service restaurant, Fourteen, for enhanced dinner options. Enjoy a drink at the bar, take a dip in the pool, take care of business in the business center and get your sweat on in the fitness center while you're here. We are excited to be ranked #1 on Trip Advisor, and have received a Trip Advisor Certificate of Excellence Award in 2012, 2013 and 2014. Our HHonors members return time and time again for a continued excellence in guest experience. Located 45 miles from Los Angeles, near Edwards Air Force base, and in close proximity to offices and project sites for Boeing, Northrop Grumman, and Lockheed Martin, you will enjoy easy access to shopping, golf and work during your stay at Embassy Suites Palmdale in the Antelope Valley. ... more   less 

Additional Information about Embassy Suites by Hilton Palmdale

Address: 39375 5th St W, Palmdale, CA 93551-3886
Location: United States > California > Palmdale
Price Range: $137 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Palmdale 3.5*
Number of rooms: 150
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hilton Hotels, Booking.com, Priceline, Hotels.com, Hotwire, Travelocity and Odigeo so you can book your Embassy Suites by Hilton Palmdale reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Palmdale Hotel Palmdale
Hotel Style:
#2 Family Hotel in Palmdale
#3 Business Hotel in Palmdale
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