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Home2 Suites by Hilton Palmdale

Traveler (1)
Room & Suite (28)
Dining (5)
Certificate of Excellence

About

#8 of 16 hotels in Palmdale
Location
Cleanliness
Service
Value
Certificate of Excellence
Make Home2 Suites by Hilton Palmdale, CA your home away from home.Settle into a studio or one-bedroom suite, relax on the sofa bed and watch the HDTV, or work at the desk with ergonomic chair and free WiFi.Head for the Inspired Table™ any morning for a free breakfast.Relax in our peaceful outdoor saline pool, and spend desert nights under the stars on the patio by the fire pit.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Room service
Breakfast included
Breakfast Available
Business Center with Internet Access
Dry Cleaning
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Accessible rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Price Match Guarantee
Hotel deals

Location

Full view
41Car recommended
Grade: 41 out of 100
23Restaurantswithin 0.75 miles
0Attractionswithin 0.75 miles
Contact
38750 5th St W, Palmdale, CA 93551-3995
Getting there
Bob Hope Airport30 mi
Los Angeles Intl Airport47 mi
See all nearby hotels
93Reviews
1Q+A
5Room tips
Traveler rating
  • 73
  • 4
  • 5
  • 5
  • 7
Time of year
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Popular mentions
I've stayed in almost all the Hilton brand hotels in the Palmdale / Lancaster area and this one stands out amoung the others. The others were OK to Good but this one has always remained great. It starts with the very friendly staff, to the clean rooms and great internet, then
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Review collected in partnership with Home2 Suites by Hilton
Hotel's Favorite
I recently started traveling to Palmdale again for business. When I came back after several years away, I was pleasantly surprised that there was now a Home2 Suites by Hilton where a patch of desert had been on my last visit. I checked it out and found it it be a
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Response from LisaW6939, General Manager at Home2 Suites by Hilton Palmdale
Responded Jan 25, 2019
Than you so much for your kind review! Sincerely is one of our star players and we are so happy she made you feel at home here at the Home2 Suites!! We are more than happy you enjoyed your stay with us! We look forward to seeing you again soon!
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Home2 Suites by Hilton Palmdale provides every accommodation along with superior staff and ultra clean suites. During my 2 - week stay, I utilized the washer and dryer in the laundry facility several times. This allowed me to lessen my packed luggage and even return home with
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Review collected in partnership with Home2 Suites by Hilton
Response from LisaW6939, General Manager at Home2 Suites by Hilton Palmdale
Responded 1 week ago
Thank you SO much for your kind response and compliments. We are so very happy that you are so happy with our hotel. We really do strive to ensure our guest are satisfied and are more than happy that we met your expectations. Thank you again and we hope to see you soon!
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This property's management does not handle phone inquiries about billing problems. The standard answer is "she's not here, could you call back in an hour?" or "I will pass this on to my manager who will call you back" but that call never comes.
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Response from LisaW6939, General Manager at Home2 Suites by Hilton Palmdale
Responded 2 weeks ago
Thank you for your review regarding the billing issues you were having. I am also sorry you feel that the response that was given to you was not up to your standards as it is not something we intend to do. I am not sure which guest you are as your name is only listed as David on here, but if you would like to personally reach out to me M-F I would be more than happy to assist you and figure out why I did not receive your message. Typically I do return messages within 1 business day if left on my voicemail and most of the agents are pretty good at relaying messages to me so I am concerned as to why I was not able to speak with you or why I did not receive a voicemail from you. Please know that this is not common for me and am disappointed in the way your messages or concern was handled. Please call me at your earliest convenience so that I can see what the issue was and hopefully have a better understanding as to why I did not receive your message and why your billing issue was not handled correctly. I look forward to hearing from you and hopefully we will see you soon. Regards Lisa
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We had a fabulous visit to Palmdale. Our hotel was clean, comfortable and very pleasant. The front desk personnel was super friendly and helpful. I’m happy we stayed there and next time we’re in the area we’ll return!
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Response from LisaW6939, General Manager at Home2 Suites by Hilton Palmdale
Responded 2 weeks ago
Thank you for your kind review, we hope you had fun and we look forward to seeing you soon!
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Previous
PRICE RANGE
$151 - $224 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaPalmdale
NUMBER OF ROOMS
93
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