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Element Palmdale

Traveler (26)
Room & Suite (16)
Pool & Beach (5)
Certificate of Excellence

About

#10 of 16 hotels in Palmdale
Location
Cleanliness
Service
Value
Certificate of Excellence
Relax and refresh while away from home. Element Hotels is a new kind of hotel, one that ensures you will have everything you need to be at your best – whether your stay is a quick weekend getaway or a weeks-long trip.
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Property amenities
Pool
Free parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Center with Gym / Workout Room
Business Center with Internet Access
Pets Allowed ( Dog / Pet Friendly )
Shuttle Bus Service
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Mid-range
Hotel links
Visit hotel website
Special Offer:Unlock Member Rates!
Hotel deals

Location

Full view
50Car recommended
Grade: 50 out of 100
80Restaurantswithin 0.75 miles
2Attractionswithin 0.75 miles
32Reviews
0Q+A
3Room tips
Traveler rating
  • 21
  • 6
  • 1
  • 3
  • 1
Time of year
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Popular mentions
We are super loyal and decades long Marriott reward members, and their newly expanded program has brought some great surprises - like Element! The building is quite new and the spaces bright, white and minimalist. We love it!!! The decor in the public spaces is most interesting with large light shades that look like they were produced on 3D printers. We were warmly greeted and quickly checked in and went to sit outdoors by the pool to relax in several of the comfortable chaise lounges (of which there were many). We noticed the nicely furnished glass walled gym as we went by. The lobby has huge floor to ceiling windows and there is not (yet) development all around so there are nice mountain views in the distance. We very much enjoyed lovely Maria as the hostess for the happy hour featuring local brew, wine, cheese, bread, and olives that Maria had personally prepared with EVOO, fresh garlic, and lime peel. The seating area in the lobby is super inviting. Our room was spotless and most inviting as well keeping the “hip” vibe. We were honestly shocked to find this hotel in Palmdale as it seemed like it would fit right in in a major metropolitan area such as Los Angeles or Beverly Hills. Element is a definite asset to Palmdale and we will definitely come back!
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Response from MauricioF1717, General Manager at Element Palmdale
Responded 4 weeks ago
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us and in such detail—and we agree, Maria is truly a gem to have on our team! The entire Element Palmdale staff pride on creating a memorable and gratifying stay for all our guests. We appreciate guests like you who give Element Hotels a chance to show you hospitality in a unique way. Again, thank you for your positive comments. Safe travels and we look forward to having you visit us again in the future! Respectfully, Mauricio Flores
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I really don’t know where to start. The worse hotel ever. I came with a group of friends for State Cup weekend. At check in they assigned us a room in the first floor. When I requested a higher floor they said the hotel was sold out and nothing can be done. I suggested to come and check later in case someone check out and they literally told me not to bother in a very unrespecful way. After experienced such a rudeness from both receptionists I told them I will come later to talk to the manager. As soon as I walk out the door they both girls made funny faces in my back without knowing that my kids and 3 of my friends were there to witnessed. Ten minutes later 3 families in our group arrived and for our surprise they got higher floors. After a very long day we came back to the room and we heard a very loud noise coming from the fan in the bathroom (The rooms have high ceilings with lot of eco). I called front desk and I was told that they are aware of the noise but the fun need to be on for ventilation and all rooms have the same problem. Of course I called all my friends staying in the same hotel to verify and not one has the fun on... unbelivible... instead of complaining, I decided to write a review and advice future customers to put their money somewhere else. Lots of beautiful hotels around. Don’t waste your money here. Very disappointed with Westin and Marriott.
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Response from MauricioF1717, General Manager at Element Palmdale
Responded 4 weeks ago
Hello lolatravel_13 We’re sorry to hear of your less than satisfactory experience during your stay and hope you will accept our sincerest apologies. It is our goal to be known for having great service to all our guests. We will work with our team in hopes to avoid similar outcome in the future. We value our guests opinion and would like to thank you for bringing this to our attention. Yours sincerely, Mauricio Flores
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I have to be honest. This hotel is quite possibly one of my absolute favorites, the property and location are spot on but the staff (William at the front desk) makes it an absolute gem. Whereas we were staying there on business, it felt like a vacation each and every time we entered those doors. Whatever doctrine they use for employee training, it works! Thank you all for an amazing stay!
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Response from MauricioF1717, General Manager at Element Palmdale
Responded Mar 7, 2019
Catchmeifyoucan777, Thank you for taking the time to review your stay with us. I am very pleased to hear that William and our staff made your stay pleasant. I’m sure our entire hotel staff enjoyed your presence at the hotel as much as you enjoyed your stay. We look forward to having you stay with should you return in the future. Respectfully, Mauricio Flores General Manager
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The furnishings and details were relaxing and well thought out. The included breakfast was partially made to order. The house made Nutella was amazing as well as the pastries. The coffee was also top notch. The room was unique and very well furnished as well as providing a nice view. It had a small fridge, microwave and kitchen area. Very nice bathroom. The bed and bedding were so comfortable and cozy. I will look for more Elements. Beautiful hotel and great service for the money. It is also environmentally friendly😊
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Response from MauricioF1717, General Manager at Element Palmdale
Responded Mar 7, 2019
Dear guest Rbb599, Thank you for your stay with us and for sharing your experience with other travelers. We were pleased to read you liked the furnishings in your room as well as the RISE breakfast curated for you. Thank you for noticing our efforts in providing a memorable stay to you and all our travelers. We look forward to having stay with us again! Sincerely, Mauricio Flores General Manager
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I have stayed at this property multiple times (for business) as well as contracted a rooming block with them. The hotel is situated close to multiple shopping/dining venues and offers a complementary shuttle which is nice. The rooms are clean, large, quiet and the beds are extremely comfortable!!! The staff is what makes the hotel, all staff go above and beyond to make your experience a good one. I would definitely recommend staying here for business or pleasure and will be staying here again myself when in town.
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Response from MauricioF1717, General Manager at Element Palmdale
Responded Mar 7, 2019
Dear guest eshudacko, Thank you for taking the time to share your recent experiences during your stay at the Element by Westin, Palmdale. We are so glad you found our hotel a clean, comfortable, quiet place to stay, and more importantly, that you enjoyed the service we provided. Our goal is to remain consistent in the service we provide whenever your travels bring you back to Palmdale. We greatly appreciate the recommendations and positive words you shared. We hope to see you soon! Sincerely, Mauricio Flores General Manager
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PRICE RANGE
$124 - $317 (Based on Average Rates for a Standard Room)
LOCATION
United StatesCaliforniaPalmdale
NUMBER OF ROOMS
123
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